February 19, 2021 NHTSA CAMPAIGN NUMBER: 21V096000
Rearview Camera Image Malfunction/FMVSS 111
If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
NHTSA Campaign Number: 21V096
Manufacturer BMW
of North America, LLC
Components BACK OVER PREVENTION
Potential Number of Units Affected 13,858
Summary
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive Vehicles.
When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.”
Remedy
BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
SIB 66 02 21
2021-04-30
RECALL 21V-096: REARVIEW CAMERA
This Service Information bulletin (Revision 3) replaces SI B66 02 21 dated March 2021
What’s New:
Attachment: Updated FAQ
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
MODEL
| F90 (M5 Sedan) | F91 (M8 Convertible) | F92 (M8 Coupe) | F93 (M8 Gran Coupe) |
| F95 (X5 M Sports
Activity Vehicle) | F96 (X6 M Sports Activity Coupe) | F97 (X3 M Sports
Activity Vehicle) | F98 (X4 M Sports Activity Coupe) |
| G01 (X3 Sports Activity Vehicle) | G02 (X4 Sports Activity Coupe) | G05 (X5 Sports Activity Vehicle) | G06 (X6 Sports Activity Coupe) |
| G07 (X7 Sports Activity Vehicle) | G12 (7 Series Sedan) | G14 (8 Series Convertible) | G15 (8 Series Coupe) |
| G16 (8 Series Gran Coupe) | G20 (3 Series Sedan) | G22 (4 Series Coupe) | G30 (5 Series Sedan) |
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
BMW AG is conducting a Voluntary Non-Compliance Recall (effective February 22, 2021) on certain Model Year 2019-2021 BMW vehicles that were produced between October 12, 2017 and November 26, 2020.
The Recall Notice and Q&A have been attached for further information.
Due to a software error, in certain cases the rearview camera image may not meet a Federal requirement. When shifting into Reverse gear, in some cases a small portion of the rearview image may be slightly obscured (due to left/right swapped images), or the screen may not illuminate. The affected vehicles must be checked and re-coded if needed as outlined in the procedure below.
There are two scenarios depending on vehicle equipment. These are as follows:
A. Vehicle(s) equipped with option 6U3 (Live Cockpit Pro – incl. Navi): When shifting into reverse, the rearview image and the Surround view (top view) image in the CID (Central Information Display) may be swapped. Follow procedure “A” below.
Picture 1.
The images are displayed in the correct image position on the CID for vehicles equipped with option code 6U3.
Picture 2.
Shows a possible failure in vehicles equipped with option 6U3.
The top view and rearview images are incorrectly displayed in the wrong position (swapped) on the CID.
Note: The camera icon is in the correct location, however it seems out of place due to wrong image location.
B. Vehicle(s) without option 6U3: When shifting into reverse, the concern is that the CID is blank or there’s a black screen (no images are displayed). Follow procedure “B” below.
Picture 3.
Shows the correct image display for vehicles without option code 6U3.
Note: The correct image layout for vehicles without option code 6U3 is opposite to the layout for vehicles with option code 6U3 (seen in Picture 1 above).
Picture 4.
Shows the black screen (no camera image displayed) for vehicles without option code 6U3.
CAUSE
Software coding error in the ICAM control unit with Integration Level-
S15A-19-11-555 to S15A-20-07-565
S18A-19-11-565 to S18A-20-07-565
CORRECTION
Encode the ICAM using ISTA 4.27.1x or higher (released December 2020).
Target I-levels:
S15A-20-11-542 or higher
S18A-20-11-542 or higher
PROCEDURE
Note: Check vehicle equipment option in AIR before starting.
Depending on the vehicle options, follow procedure “A” for vehicles with option 6U3 or procedure “B” without option 6U3
A. Vehicle(s) equipped with SA 6U3 (Live Cockpit Pro – incl. Navi; aka MGU (Media Graphics Unit)):
1. Visually check and compare the camera image in the display to pictures 1 and 2 above in the situation.
2. If the camera image displayed in the CID match picture 1, then no further repairs are required.
3. If the camera image displayed in the CID match picture 2, then complete the steps listed below.
4. Connect the vehicle to ISTA 4.27.1x or higher.
5. Start a new programming session, go to Advanced Tab.
6. Select all control units for encoding.
7. Calculate and accept measures plan.
8. Once the encoding/programming is completed, follow the rework list.
9. Depending on the rework list, if necessary, perform vehicle test and delete the error memory (faults).
10. Allow the vehicle to sleep for 5 minutes.
11. Reassess the vehicle.
Note: Camera image in the CID must match the picture 1 seen in the situation above.
12. If the image does not match picture 1, then recode the ICAM by repeating steps 5 – 9 above.
B) Vehicle(s) equipped without SA 6U3:
1. Select reverse gear and check that the camera image is displayed in the CID.
2. If the camera image is displayed in the CID (reference picture 3 in Situation above), no further repairs are required.
3. Only if the CID is blank or black (reference picture 4 in Situation above – camera images are not displayed) should the remaining steps listed below be completed.
4. Connect the vehicle to ISTA 4.27.1x or higher and start a new programming session.
5. Then go to “Advanced Tab”.
6. Select all control units for encoding.
7. Calculate and accept measures plan.
8. Once the encoding/programming is completed, follow the rework list.
9. Depending on the rework list, if necessary, perform vehicle test and delete the error memory (faults).
10. Allow the vehicle to sleep for 5 minutes.
11. Reassess the vehicle.
Note: Camera image must be displayed in the CID as shown in picture 3 seen in the situation above.
12. If the CID is blank or black and the camera image is not displayed, then recode the ICAM by repeating steps 5 – 9 above.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programming and Diagnostics / Programming Documentation.
PARTS
No parts are required.
NON-COMPLIANCE RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 21V-096: Rearview Camera – B66 02 21
BMW AG is conducting a Voluntary Non-Compliance Recall (effective February 22, 2021) on certain Model Year 2019-2021 BMW vehicles that were produced between October 12, 2017 and November 26, 2020.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Non-Compliance Recall 21V-096
Rearview Camera
Model Year 2019-2021
BMW 3 Series, 4 Series, 5 Series, 7 Series, 8 Series
BMW X3 SAV, X4 SAC, X5 SAV, X6 SAC, X7 SAV
Initial Release: 02/22/2021
Last Update: 04/26/2021
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Model Year 2019-2021 BMW 3 Series, 4 Series, 5 Series, 7 Series, 8 Series, and, X3 SAV, X4 SAC, X5 SAV, X6 SAC, and X7 SAV models in the US are potentially affected.
Q2. What is the specific issue?
In certain cases, the rearview camera image may not meet a Federal requirement. When shifting into Reverse, a small portion of the rearview image may be slightly obscured, or the screen may not illuminate.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models do not contain the same rearview camera software.
Q4. Can I continue to drive my vehicle?
Yes. Please contact an authorized BMW center to have this important Non-Compliance Recall performed as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. Can I determine if this issue exists in my vehicle?
When shifting into Reverse, if the rearview camera image is slightly obscured or does not illuminate, your vehicle may be experiencing this issue.
Q6. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through our quality control procedures.
Q7. How will I be informed of this Safety Recall?
Letters will be mailed to owners in April via First Class mail advising them of this Non-Compliance Recall and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer. To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to factory-initiated campaigns and other information specific to their BMW.
Q8. How will my vehicle be repaired?
The rearview camera software will be reprogrammed for free.
Q9. Do I have to wait for my letter to have my vehicle serviced?
No. Please contact an authorized BMW center to have this important Non-Compliance Recall performed. For the latest updates to this Non-Compliance Recall, please visit www.bmwusa.com/recall.
Q10. Can I perform the Recall myself, as it is a software upgrade?
If you prefer, it may be possible to perform this recall via a Remote Software Upgrade process. If so, you will see a message in the Navigation screen just before you shut down and exit your vehicle. You will be prompted to perform two simple steps (confirming, initiating) the software installation process via the on-screen prompts. Upon exiting the vehicle, the process will start and typically take about twenty minutes. Please note that your vehicle cannot be restarted during this time. Therefore, we suggest you initiate this process when parking the vehicle at home at the end of the day, or perhaps at your workplace. In the unlikely situation that this process is interrupted, and your vehicle does not start, please contact BMW Roadside Assistance at 1-800-332-4269.
SEOCONTENT-START
WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding
Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one
time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the
required I-level or higher.
Please be sure to also perform any additional work (before and/or after) the selected campaign or
other campaign repairs require and/or close the remaining open programming and encoding
Technical Campaign repairs as outlined in the corresponding Service Information Bulletin.
Reimbursement for this Service Action will be via normal claim entry utilizing the applicable work package
information below that applies:
Defect Code: 0066490100 —
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg Labor Operation Description (Plus work) Labor Allowance
# 1 00 70 753 Visual inspection for correct image layout in
CID (coding not required). 3 FRU
Or
#2 00 70 754
Visual inspection for correct image layout in
CID before and after ICAM coding
(includes connecting an approved battery
charger/power supply and performing a
vehicle test).
9 FRU
Or:
#3 00 70 755
Visual inspection for correct image layout in
CID before and after ICAM coding, recode
and recode camera system (includes
connecting an approved battery
charger/power supply and performing a
vehicle test). Re-check.
15 FRU
Or
# 4 00 70 756
Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to or
during this workshop visit (vehicle is
already at the specified Target integration
level or higher, no repair is necessary)
1 FRU
Or:
Work Pkg Labor Operation Description (Main work) Labor
Allowance
# 5 00 70 223 Visual inspection for correct image layout in
CID (coding not required). 5 FRU
Or:
# 6 00 70 224 Visual inspection for correct image layout in 10 FRU
Copyright ©2021 BMW of North America, Inc.
3/15/2021 66 02 21_RECALL 21V-096: REARVIEW CAMERA
5/6
CID before and after ICAM coding
(includes connecting an approved battery
charger/power supply and performing a
vehicle test).
Or
# 7 00 70 225
Visual inspection for correct image layout in
CID before and after ICAM coding, recode
and recode camera system (includes
connecting an approved battery
charger/power supply and performing a
vehicle test). Re-check.
17 FRU
Or
# 8 00 70 226
Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to
this workshop visit (vehicle is already at
the specified Target integration level or
higher, no repair is necessary)
1 FRU
Only one of the flat rate labor operation codes listed above can be used for claim
submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be
claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes
and the claim comments (For example: B66 14 20 WP 1), unless otherwise required by State law.
And, as applicable:
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item
under the Defect Code noted above as follows:
Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.
Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module related IRAP recovery procedure (when applicable as
required)/repair work under the defect code listed in this bulletin with the applicable AIR labor
operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section
Copyright ©2021 BMW of North America, Inc.
3/15/2021 66 02 21_RECALL 21V-096: REARVIEW CAMERA
6/6
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the
corresponding control module-related repair work using the applicable defect code and labor
operations in AIR (including diagnosis).
As applicable to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your diagnosis work
time (WT), WT and repair explanation procedures.
Reimbursement of Prior Customer-Pay Repairs (TREAD Act)
With this Safety Recall Campaign, with respect to the issue be addressed on the Affected Vehicles, a
reimbursement request for a qualifying prior customer-pay repair is not likely.
However, if you should receive a reimbursement request from a customer for a repair that may qualify in
addressing the issue described in this bulletin, please contact the Warranty department (include a legible
copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections.
The Warranty department will respond to your inquiry accordingly.
QUESTIONS REGARDING THIS BULLETIN
Technical
inquiries Submit feedback at the top of this bulletin
Warranty inquiries
Please contact the Warranty department by either using the Live Chat
that’s available in the Warranty Documentation Portal or through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections
Parts inquiries Submit an IDS ticket to the Parts Department
Supporting Materials
picture_as_pdf B660221_2021-BMW-MY2019-21-VariousModels-RearviewCamera-FAQ-
(22Feb2021).pdf
picture_as_pdf B660221 Recall Notice.pdf
*************************************************************************************************************
SAMPLE
Company
BMW
of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood NJ 07675-
1227
Telephone
(800) 525-7417
Fax
(201) 930-8362
E-mail
CustomerRelations@
bmwusa.com
Internet
bmwusa.com
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG
has decided that certain Model Year 2019-2021 BMW 3 Series, 4 Series Coupe, 5 Series, 7 Series, 8 Series,
X3 SAV, X4 SAC, X5 SAV, X6 SAC, and X7 SAV models fail to conform to Federal Motor Vehicle Safety
Standard (FMVSS) Number 111 (Rear visibility). Our records indicate that you are the owner of a potentially
affected vehicle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this non-compliance recall.
What could happen?
When shifting the transmission into Reverse, the rearview camera image may be slightly obscured, or may
not illuminate. If you attempted to rely on the camera image instead of using the vehicle mirrors and the
rear Park Distance Control (PDC) sensors, this could increase the risk of a crash or injury to persons who
may be behind the vehicle.
If you are not the only driver of this vehicle, please advise all other drivers and passengers of this
important information.
What will BMW do?
The rearview camera software will be updated for free which could take about an hour. If you have not had
this recall performed, please contact your authorized BMW center immediately to schedule an
appointment. Please visit bmwusa.com/dealer to locate your nearest authorized BMW center.
If you prefer, it may be possible to perform this recall via a Remote Software Upgrade process. If so, you will
see a message in the Navigation screen just before you shut down and exit your vehicle. You will be
prompted to perform two simple steps (confirming, initiating) the software installation process via the onscreen
prompts. Upon exiting the vehicle, the process will start and typically take about twenty minutes.
Please note that your vehicle cannot be restarted during this time. Therefore, we suggest you
initiate this process when parking the vehicle at home at the end of the day, or perhaps at your
workplace. In the unlikely situation that this process is interrupted, and your vehicle does not start, please
contact BMW Roadside Assistance at 1-800-332-4269.
There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if
needed. Contact your local BMW center to check what may be available.
What if I am not the current owner of this vehicle?
If you changed your address or sold the vehicle, please let us know by visiting bmwusa.com/mybmw or by
contacting BMW Customer Relations (see left side of page for contact info). If you are a vehicle lessor,
Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have additional questions?
For the latest updates to this recall, please visit bmwusa.com/recall. Should you have any questions about
this recall, please contact your authorized BMW center. If you need additional assistance, please contact
BMW Customer Relations.
If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you
may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E.,
Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-
9153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any
inconvenience. We recommend that you and your passengers wear your safety belt at all times.
Sincerely,
BMW of North America, LLC
Spanish translation on back side
Traducción en español en el lado inverso
Remedy is
Available
BMW
IMPORTANT SAFETY RECALL
This notice applies to your vehicle,
Recall Campaign No. 21V-096: Rearview Camera
009939-T1-P1-000001
April 2021
Dear BMW Owner / Lessee:
SAMPLE
Empresa
BMW
of North America, LLC
Una compañía de BMW
Group
Dirección postal
PO Box 1227
Westwood, NJ 07675-
1227
Teléfono
(800) 525-7417
Fax
(201) 930-8362
Correo electrónico
CustomerRelations@
bmwusa.com
Sitio web
bmwusa.com
Abril de 2021
Estimado propietario o arrendatario de un vehículo BMW:
Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos (National
Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehículos BMW de los
modelos X3 SAV, X4 SAC, X5 SAV, X6 SAC y X7 SAV, Serie 3, Serie 4 Coupé, Serie 5, Serie 7 y Serie 8, de
los años 2019-2021, no cumplen con el Estándar Federal de Seguridad de Vehículos (Federal Motor Vehicle
Safety Standard) n.º 111 (Visibilidad trasera). Según nuestros registros, usted es propietario de un vehículo
que podría estar afectado.
¿Por qué nos ponemos en contacto con usted?
Nos complace informarle que estamos listos para realizar esta reparación por motivos de incumplimiento.
¿Qué podría suceder?
Al poner la marcha atrás, es posible que una pequeña parte de la imagen del retrovisor se vea algo oscura
o que no ilumine. Si usted confía en la imagen de la cámara, y no usa los espejos del vehículo y los sensores
traseros del control de distancia de estacionamiento (PDC), esto podría aumentar el riesgo de accidentes o
lesiones a personas que estén detrás del vehículo.
Si usted no es la única persona que conduce este vehículo, comparta esta información importante
con los otros conductores y pasajeros.
¿Qué hará BMW?
Se actualizará el software de la cámara retrovisora sin cargo, lo que podría llevar aproximadamente una hora.
Si no se ha hecho la reparación en su vehículo, comuníquese de inmediato con su centro autorizado
de BMW para programar una cita. Visite bmwusa.com/dealer para encontrar el centro de BMW
autorizado más cercano.
Si lo prefiere, esta reparación puede hacerse mediante un proceso de Actualización Remota de Software.
En este caso, verá un mensaje en la pantalla de Navegación justo antes de apagar y salir del vehículo. Se le
pedirá realizar dos simples pasos: confirmar e iniciar el proceso de instalación del software mediante los
indicadores en pantalla. Cuando salga del vehículo comenzará el proceso y, por lo general, tardará unos
veinte minutos. Tenga en cuenta que no puede volver a arrancar su vehículo durante este tiempo.
Por lo tanto, le sugerimos que inicie este proceso cuando estacione el vehículo en su casa al
finalizar el día, o tal vez en su lugar de trabajo. En el caso poco probable de que este proceso se
interrumpa y su vehículo no arranque, comuníquese con Asistencia en la Carretera de BMW (BMW
Roadside Assistance), llamando al 1-800-332-4269.
Podría haber algunas opciones para ayudarlo en caso de que sea un inconveniente llevar el vehículo para
repararlo, si fuera necesario. Comuníquese con su centro local de BMW para ver cuáles son las opciones
disponibles.
¿Qué ocurre si no soy el propietario actual de este vehículo?
Si cambió su dirección o usted vendió el vehículo, debe informarlo en bmwusa.com/mybmw o comunicarse
con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (consulte la información de
contacto en el lado izquierdo de la página). Si usted es arrendador del vehículo, las regulaciones
federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días.
¿Qué debo hacer si tengo más preguntas?
Para conocer las últimas actualizaciones sobre esta retirada, visite bmwusa.com/recall. Si tiene alguna
pregunta sobre esta retirada, comuníquese con su centro autorizado de BMW. Si necesita más ayuda,
comuníquese con el Servicio de Atención al Cliente de BMW.
Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar
al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway
Traffic Safety Administration), en 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Línea
gratuita directa de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153)
o visitar el sitio web https://www.safercar.gov.
Le garantizamos que nos importa su seguridad y le pedimos disculpas si esta retirada le causa algún
inconveniente. Le recomendamos que usted y sus pasajeros usen el cinturón de seguridad en todo
momento.
Atentamente.
BMW of North America, LLC
El repuesto está
disponible
English version on front side
Versión en inglés en el frente
Campaña de retirada n.º 21V-096: Cámara retrovisora
BMW
IMPORTANTE RETIRADA DE PRODUCTOS POR MOTIVOS DE
SEGURIDAD
Este aviso se aplica a su vehículo,
SEOCONTENT-END
49 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BMW | 330E | 2020-2021 |
| BMW | 330I | 2019-2021 |
| BMW | 430I | 2021 |
| BMW | 530E | 2020-2021 |
| BMW | 530I | 2020-2021 |
| BMW | 540I | 2020-2021 |
| BMW | 740I | 2020-2021 |
| BMW | 745LE | 2020-2021 |
| BMW | 750LI | 2020-2021 |
| BMW | 840I | 2019-2021 |
| BMW | M340I | 2019-2021 |
| BMW | M440I | 2021 |
| BMW | M550I | 2020-2021 |
| BMW | M760I | 2020-2021 |
| BMW | M8 | 2019-2021 |
| BMW | M850I | 2019-2021 |
| BMW | X3 | 2019-2021 |
| BMW | X4 | 2019-2021 |
| BMW | X5 | 2019-2021 |
| BMW | X6 | 2020-2021 |
| BMW | X7 | 2019-2021 |
12 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-21V096-2221.PDF 227.123KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V096-4745.PDF 211.141KB
Remedy Instructions and TSB – Service Information Bulletin – SIB 66 02 21 RECALL 21V-096: REARVIEW CAMERA
RCRIT-21V096-3206.pdf 586.808KB
Recall 573 Report
RCLRPT-21V096-2910.PDF 227.123KB
Recall Acknowledgement
Remedy Instructions and TSB – Dealer Message re BMW Recall 21V-096 Rearview Camera Remedy Instructions
RCRIT-21V096-3971.pdf 377.296KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 21V-096 Rearview Camera (Software is Available)
RCMN-21V096-5517.pdf 377.296KB
Remedy Instructions and TSB – Remedy Instructions re RECALL 21V-096: REARVIEW CAMERA – This Service Information bulletin (Revision 1) replaces SI B66 02 21 dated February 2021
RCRIT-21V096-5089.pdf 288.019KB
Remedy Instructions and TSB
RCRIT-21V096-8328.pdf 661.61KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V096-0794.pdf 3112.199KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V096-6897.PDF 211.325KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V096-3727.PDF 211.24KB
Latest Recalls Documents
BMW Diagnostic & Reprogramming
Introduction
The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:
ISTA Diagnosis Application
Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).
- Fault Code Diagnosis
- Test Plans
- Repair Instructions (E30 or higher)
- Technical Data
- Wiring diagrams
Web ISTA Information Application
WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.
- Repair Instructions (E30 or higher)
- Technical Data
- Tightening torques
- Wiring diagrams
You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.
ISTA/P Online - Control Module Reprogramming
With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming. For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.
What is needed to diagnose and program with the BMW OSS?
The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".
Note
Connection to OSS works only on PCs where no proxy connections are used.
For information about vehicle reprogramming and diagnostics using J2534 click here.
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
- Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- Upgraded Connector Design: The connector has been changed to prevent previous issues. If you bought the earlier model and encountered problems, message us for a hassle-free replacement—we've got you covered
- Made for GM, Ford & Chrysler Dealer-Level Access - Gain OEM-level diagnostics, ECU programming, coding, and bidirectional control with official OE software. Perform system resets and module customization across The Big 3 from one compact OBD2 to USB GM, Chrysler, and Forscan tool. *Does not support ECU diagnostics and programming for GM vehicles using DoIP protocol. Please verify compatibility before purchase
- Supports 8+ OE Software Platforms with One Tool - Work seamlessly across Forscan, FJDS, FDRS, Tech2Win, SPS 2, Techline, GDS2, and Witech 2.0. This J2534 pass-thru device lets you switch between platforms in seconds, streamlining workflow and reducing hardware costs. *No OE Software Provided, OE diagnostic software require separate subscriptions
- Reliable Forscan Adapter for Ford Diagnostics - The RLink X3 is a pro-grade Forscan OBD2 adapter, providing a stable connection for Ford, Lincoln, Mazda, and other Forscan software vehicles. Ideal for programming, module coding, and advanced vehicle configuration
- Broad Coverage for 2006 to 2025 GM, Ford & Chrysler Vehicles - Equipped with J2534 and CAN-FD protocols, this OBD2 connector supports model-year 2006 and newer vehicles. Handle the latest CAN-FD control systems with full compatibility across GM, Ford, and Chrysler platforms
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
Last update on 2026-05-23 / Affiliate links / Images from Amazon Product Advertising API
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