March 21, 2024 NHTSA CAMPAIGN NUMBER: 24E029000
Accessory Side Case May Detach from Motorcycle
A side case lid that detaches or the case contents that fall out, can create a road hazard and increase the risk of a crash.
NHTSA Campaign Number: 24E029
Manufacturer BMW of North America, LLC
Components EQUIPMENT
Potential Number of Units Affected 1,600
Summary
BMW of North America, LLC (BMW) is recalling certain BMW motorcycle dealer accessory side cases, designed to fit R1300 GS motorcycles, with part number: 77 41 9 444 361/362. The side case latch hooks may not snap properly into the lock, which can result in the case lid opening, and possibly detaching from the motorcycle.
Remedy
Dealers will repair the locking mechanism and hinges of the side cases, free of charge. Owner notification letters are expected to be mailed May 13, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SIB 00 02 24
2024-04-01
INFO – Vario Case/s Compensation
MODEL
| Model | Model Description | Model Code |
| KA1 | R 1300 GS | 0M23 |
SITUATION
There is currently a recall for the Vario luggage system of the R 1300 GS (BMW Motorrad Original Accessory Top and Side Cases). The R 1300 GS Vario Case Repair Kits are expected to be available by end of May / early June (pending final confirmation).
BMW Motorrad Aftersales understands there are customer inquiries regarding the current recalls on the Vario luggage systems for the R 1300 GS. During this time of restricted parts availability, you can offer customer support on a case-by-case basis and at dealer’s discretion of compensation that provides up to
$ per VIN. The process for this program is described in this bulletin, including how to obtain compensation.
R 1300 GS VARIO CASE RECALL INFORMATION
Vario Top Case – Recall 24E-020:
- Description of defect or noncompliance:
- This safety recall involves the dealer accessory top case. The locking flap of the top case (fastening the top case to the luggage carrier of the motorcycle) may appear to be securely closed by the user. However, in this condition, the key can be removed. If this occurred, the top case would not be securely fastened to the motorcycle.
- Description of safety risk:
- If the top case detached from the motorcycle, it could become a hazard for road users, and increase the risk of a crash.
Vario Side Cases – Recall 24E-029:
- Description of defect or noncompliance:
- This safety recall involves the dealer accessory side cases. The lid of the side case may appear to be securely closed by the user; however, in isolated cases, both latch hooks may not have snapped properly into the lock. If this occurred, the side case would not be securely closed and could open during riding.
- Description of safety risk:
- If the side case lid opened while riding, the contents of the side case could fall out. Also, the hinges and holding strap may not securely hold the lid and could break, causing the lid to become detached from the side case. The case contents and/or the lid could become a hazard for road users and increase the risk of a crash.
PROCEDURE
In principle, there must be an order for one or more parts of the Vario luggage system and a customer complaint.
Recommended Utilization
This compensation should be an active response to a negative customer experience e.g., customer expressly complains about the delayed delivery or repair of the accessories (and this could possibly jeopardize the delivery/retail report of the vehicle as a result).
Compensation can be used towards a future purchase of the Vario Case/s. Alternatively items such as soft bags are primarily suitable substitutes.
PARTS INFORMATION
Recommendations:
| Part Number | Description | Image |
| 71607689674 | Vehicle cover | A |
| 77455A0E751 | Tank bag Black Collection large | B |
| 77455A5CE48 | Connection tank bag (needed for tank bags) | n/a |
| 77455A3C3D7 | Tank bag Urban Collection large | C |
| 77455A0E752 | Tank bag Black Collection small | D |
| 77455A3C3D9 | Tank bag Urban Collection small | E |
| 77455A50328 | Tank bag Adventure Collection large | F |
| 77455A503A6 | Tank bag Adventure Collection small | G |
| 77495A0E757 | Rear bag Black Collection large | H |
| 77495A0E758 | Rear bag Black Collection small | I |
| 77495A3C3D0 | Rear bag Urban Collection large | J |
| 77495A3C3E0 | Rear bag Urban Collection small | K |
| 77495A503B9 | Rear bag Adventure Collection large | L |
| 77495A50044 | Rucksack Urban Collection | M |
| 77495A503C1 | Rucksack Adventure Collection | N |
Chronology :
On October 31,2023, during a dealer demonstration ride of a BMW R 1300 GS in a non-US market, a side case lid opened, the hinges and holding strap broke and the lid contacted the roadway. An engineering investigation was initiated, the part was returned for analysis, and the supplier was contacted.
Tests and analyses were planned to focus on the design of the locking mechanism and the hinges to understand the precision of the locking feature, and the mechanical resistance for the latch hooks when pushed for closing.
The supplier reviewed its records and confirmed that all side cases since start of production had been tested in a 100% end-of-line test, which ensured that all cases would be capable of secure latching if operated correctly.
Additional customer complaints were received in non-US markets, in which customers complained that their side case lids had opened and, in most cases, became detached and contacted the roadway. These parts were requested to be returned for analysis. The first field part was received for analysis on December 1, 2023.
Between December 2023 and March 2024, tests and analyses found that improper locking of the latch hooks was facilitated by the geometry of the latch hooks and the position of the hinges. Additional analyses confirmed that for a lid to detach, both latch hooks would need to be improperly secured. The tests indicated that even if only one of two latch hooks (upper left- or right-hand corner of the side case) was properly locked, the lid would not open even under severe riding stress. Therefore, side cases opening during riding had to be improperly latched on both corners.
On March 14, 2024, BMW decided to conduct a voluntary safety recall for the accessory side cases.
Between November 2023 and March 2024, approximately 14 customer complaints were received in non-US markets.
BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that relate to this issue.
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| BMW | ACC. SIDE CASE R 1300 GS | |
7 Associated Documents
Manufacturer Notices(to Dealers,etc)
Defect Notice 573 Report
RCLRPT-24E029-9815.PDF 215.643KB
Remedy Instructions and TSB
RCRIT-24E029-2861.pdf 154.362KB
Recall Acknowledgement
RCAK-24E029-5763.pdf 700.589KB
Recall 573 Report – 24E029
RCLRPT-24E029-4702.PDF 215.781KB
Recall 573 Report – 24E029
RCLRPT-24E029-7801.PDF 215.781KB
Remedy Instructions and TSB – Remedy Instructions re INFO – Vario Case/s Compensation
RCRIT-24E029-6698.pdf 1593.171KB
- 【Spacious 48L Capacity】Perfectly sized to store helmets, raincoats, gloves, and other essential riding gear. Weight: 16.1kg. 【Durable Aluminum Construction】Made with high-strength, corrosion-resistant, waterproof, and dustproof aluminum for long-lasting performance.
- 【Removable Liner with Pockets】Easily cleanable liner with breathable mesh zipper pockets for organized storage of smaller items. 【Secure Triple Lock System】Features two side locks to secure your valuables and one lock to attach or detach the case from the mounting bracket quickly and safely.
- 【Convenient 4-Handle Design】Equipped with four ergonomic handles for easy carrying and effortless access during your rides.
- 【Fitment】Fit For BMW R1200GS，R1200GS Adventure 2013-2018;Fit For BMW R1250GS，R1250GS Adventure 2019-2024;Fit For BMW F850GS, F850GS Adventure 2017-2022;Fit For BMW F900GS, F900GS Adventure 2023-2025
- 【Package Included】 2x Saddlebags; 6x Replacement Lock cylinder; 1x key; 10x Tapes for liner(as picture show)
- 【Fitment】Fit For BMW R1300GS 2023-2025.【36L Large Storage Capacity】Enough space for storage helmet, raincoats, gloves and other riding equipments.
- 【Durable Aluminum Construction】The cases are made of aluminum, high strength, corrosion resistance, dustproof, waterproof.【PU insulating cotton Lining】The removable and washable PU insulating cotton lining protects your luggage and inner shell from scratches while providing extra cushioning. With pocket, where you can put small items, keep you case more organized.
- 【3 Safety Locks for Each Case】2 Locks on the two sides of the case, keeps your valuable items remain safe and secure inside, and you can open the case from both side. The other one lock is used to lock the case onto the mounting bracket, allows you to install or remove the entire enclosure quickly and easily.
- 【4 Handles Design】4 handle makes it convenient to carry or open, ensuring that your side case is always within reach.
- 【Package Included】2x Saddlebags; 4x Keys; 4x Reflective Stickers;1x Support Bracket
- 1.Capacity: 36L large capacity, can store helmets, gloves, raincoats, and other riding equipment
- 2.Features: Made of aluminum alloy with good sealing performance
- 3.Installation: Easy to use, replace directly
- 4.The packaging includes: 1 pair motorbike top case,1x mounting accessories
- 5.Service: Please check if the product is suitable for your motorcycle based on its size
- 【Fully Enclosed Protection】Our fully enclosed motorcycle cover features a zippered design that provides all-weather, all-around protection for your bike. Whether you're riding off-road or parking at a campsite, this motorcycle shelter keeps out rain, dust, and debris. The full-zip design ensures the cover stays secure even during sandstorms or high winds—no more worrying about your cover blowing away.
- 【Heavy-Duty 600D Oxford Fabric】Built tough for long-lasting use. This heavy duty motorcycle cover is made from thick, durable 600D high-density Oxford fabric with double-stitched seams, Oxford fabric reinforcement at the bottom, and a waterproof sealant strip inside. The PU-coated surface won't tear even when pulled by heavy objects, won't leak in heavy rain, and resists key scratches—delivering all-around waterproof motorcycle cover protection.
- 【Universal Fit - 118" Length】Dimensions: 118"L x 47"W x 59"H (Rear Width: 35.5"). THE ONLY SIZE for motorcycles WITH hard side cases. Fits touring bikes including Harley Road Glide, Street Glide, Electra Glide, Ultra Limited, Honda Gold Wing, BMW K 1600 GTL, Indian Roadmaster, Kawasaki Vulcan 1700 Voyager, and more. For side cases wider than 35.5", fit may be snug.
- 【All-Season Indoor/Outdoor Use】This motorcycle cover waterproof outdoor design withstands all weather conditions. Optimized for heavy snow, rainy seasons, and intense sunlight. The UV-resistant coating prevents fading and cracking, while the waterproof membrane keeps your motorcycle dry. Suitable for both indoor garage storage and outdoor parking year-round.
- 【Reflective Strips & Premium Service】Parking on a dimly lit roadside at night? High-visibility reflective strips alert other drivers to your parked vehicle, helping prevent accidents in low-light conditions. Every cover comes with an elegant branded package box for easy motorcycle storage and gifting. Contact us anytime for sizing questions or quality issues—we'll provide a solution that meets your needs.
- Fitment: NICECNC motorcycle luggage inner bag is compatible with BMW R1200GS R1250GS ADV LC 2004-2022 F850GS F750GS F700GS F800GS aluminum box. The bag is designed to fit the aluminum box of your motorcycle, making it the ideal choice for every adventure rider.
- Abrasion Resistant & Durable: NICECNC motorcycle side case inner bag uses advanced synthetic oxford cloth, which is more waterproof, more abrasion-resistant and easier to clean than ordinary 1680D oxford cloth. The base uses anti-abrasive cloth to prevent wear from sand and gravel on the ground, while padded with high-elastic EVA foam to cushion impacts and extend the bag's service life.
- 46L Expandable & DIY Compartment: The left and right bags are sized differently: the left side bag is 32L-46L expandable, while the right side bag is 32L non-expandable; the spacious main compartment and multiple pockets make it easy to pack all your essentials. Partition PE boards let you DIY compartments freely by your needs and preferences, keeping items well organized and easy to access on outdoor adventures.
- User-friendly Design: NICECNC motorcycle travel luggage bag is designed with a bottom foot pad for protection against damage and stable support. It also features a waterproof zipper to keep your belongings dry in rain. Comfortable handles and ergonomic shoulder straps reduce shoulder strain, and the reflective trim improves safety when riding at night.
- Widely Used: The R1200GS R1250GS accessories storage bag works as a crossbody bag, handheld bag, or side case inner bag. Its novel, stylish look makes your riding style stand out, and it suits adventure riding, climbing, camping, walking, and other outdoor adventures.
SEOCONTENT-START
© 2023 BMW of North America, LLC. The contents of this document are confidential and should not be shared with third parties for distribution.
TEC632 VARIO SIDE CASES
RECALL 24E-029 HAS BEEN ISSUED FOR VARIO SIDE CASES FOR THE
R 1300 GS
OVERVIEW
•BMW has announced a delivery stop on Vario Side Cases for the R 1300 GS.
•No Vario Side Cases for the R 1300 GS should be installed on the motorcycle.
•Any customer sold unit should not be installed/used until the remedy is available. Please reach out to thosecustomers as needed.UPDATE: RETURN SHIPPING REMOVED We are currently evaluating whether the Vario Side Case repair can be performed at the dealer level based on new information. During this evaluation period, we kindly request that you refrain from shipping any cases back to the RDC’s.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. Bulletin #: AS-20-24A ☐Take Note☒Take Action
☐Retail Operator
☐Sales Pre-Owned
☒Business Manager
☒Parts & Accessories
☒General Manager
☐Sales New Bike
☒Service
☐Administration
Name:
Phone Number:
Title: Email:
Source: Parts Logistics Date: 03/21/2024 Supersedes: – AS-20-24
© 2023 BMW of North America, LLC. The contents of this document are confidential and should not be shared with third parties for distribution.
Description Part Number
Vario case, left
77 41 9 444 361
Vario case, right
77 41 9 444 362
Vario case, left
77 41 4 B0C 3D9
Vario case, right
77 41 4 B0C 3E0
Vario case, left
77 41 4 B0C 3E1
Vario case, right
77 41 4 B0C 3E2
MORE DETAILS
•TEC632 is valid from March 18, 2024, through April 30, 2024. The deadline for filing a claim under TEC632 is April30, 2024.
MORE QUESTIONS?
Aftersales Business Development Manager
Material Planning and Parts Logistics Analyst
**************************************************************************************************************
AS2024 – TEC632 Vario Side Cases
UPDATE: RECALL 24E-029 HAS BEEN ISSUED FOR THE VARIO SIDE CASE FOR R 1300 GS
Overview
• BMW has announced a delivery stop on Vario Side Cases for the R 1300 GS.
• No Vario Side Cases for the R 1300 GS should be installed on the motorcycle.
• Any customer sold unit should not be installed/used until the remedy is available. Please reach out to those customers as needed.
Update: Return Shipping Removed
We are currently evaluating whether the Vario Side Case repair can be performed at the dealer level based on new information. During this evaluation period, we kindly request that you refrain from shipping any cases back to the RDC’s.
Mar 21, 2024,
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-029
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC MAR 21, 2024 NHTSA Recall No. : 24E-029 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 1,600 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : BMW
BMW Motorcycle Dealer Accessory Side Cases for R 1300 GS Part No. : 77 41 9 444 361/362 Size : NR Function : NR
Descriptive Information : Approximately 1,600 dealer accessory side cases (800 sets left/right) may not have been produced by the supplier according to specifications.
Basis for recall population determination: Accessory sales records and parts logistics information were reviewed to determine the number of potentially affected side cases that may have been delivered to dealers or retailed to customers. Recall component difference to non-recall component: The dealer accessory side cases may not have been produced by the supplier according to specifications. Production Dates : JUN 29, 2023 – NOV 23, 2023
Description of Defect :
Description of the Defect : This safety recall involves the dealer accessory side cases. The lid of the side case may appear to be securely closed by the user. However, in isolated cases, both latch hooks may not have snapped properly into the lock. If this occurred, the side case would not be securely closed and could open during riding.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the side case lid opened while riding, the contents of the side case could fall
out. Also, the hinges and holding strap may not securely hold the lid and Part 573 Safety Recall Report 24E-029 Page 2 could break, causing the lid to become detached from the side case. The case contents and/or the lid could become a hazard for road users and increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name : Dealer Accessory Vario Side Cases for R 1300 GS Component Description : Dealer Accessory Vario Side Cases for R 1300 GS Component Part Number : 77419444361, 77419444362 Supplier Identification : Component Manufacturer
Name : TOURATECH GmbH
Address : Auf dem Zimmermann 7-9 Niedereschach Foreign States 78078
Country : Germany Chronology :
On October 31,2023, during a dealer demonstration ride of a BMW R 1300 GS in a non-US market, a side case lid opened, the hinges and holding strap broke and the lid contacted the roadway. An engineering investigation was initiated, the part was returned for analysis, and the supplier was contacted. Tests and analyses were planned to focus on the design of the locking mechanism and the hinges to understand the precision of the locking feature, and the mechanical resistance for the latch hooks when pushed for closing. The supplier reviewed its records and confirmed that all side cases since start of production had been tested in a 100% end-of-line test, which ensured that all cases would be capable of secure latching if operated correctly. Additional customer complaints were received in non-US markets, in which customers complained that their side case lids had opened and, in most cases, became detached and contacted the roadway. These parts were requested to be returned for analysis. The first field part was received for analysis on December 1, 2023. Between December 2023 and March 2024, tests and analyses found that improper locking of the latch hooks The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-029 Page 3 was facilitated by the geometry of the latch hooks and the position of the hinges. Additional analyses confirmed that for a lid to detach, both latch hooks would need to be improperly secured. The tests indicated that even if only one of two latch hooks (upper left- or right-hand corner of the side case) was properly locked, the lid would not open even under severe riding stress. Therefore, side cases opening during riding had to be improperly latched on both corners. On March 14, 2024, BMW decided to conduct a voluntary safety recall for the accessory side cases. Between November 2023 and March 2024, approximately 14 customer complaints were received in non-US markets. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that relate to this issue. Description of Remedy :
Description of Remedy Program : The locking mechanism and hinges of the side cases will be reworked to
ensure that they are functioning correctly. Although owner notification is not required – because the last known purchasers to BMW of the accessory side cases are the motorcycle dealers
– nevertheless, BMW plans to notify R 1300 GS owners who have purchased a motorcycle as of the date of this report. These owners will be notified by First Class mail and instructed to take their accessory side cases to an authorized BMW motorcycle dealer to have the remedy performed for free. How Remedy Component Differs from Recalled Component : Dealer Accessory Vario Side Cases for R 1300 GS – part number – 77 41 9 444 361 (left) / 77 41 9 444 362 (right) Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : Dealer notification is planned to begin and end on March 29, 2024.
Owner notification is planned to begin and end on May 13, 2024. Planned Dealer Notification Date : MAR 29, 2024 – MAR 29, 2024
Planned Owner Notification Date : MAY 13, 2024 – MAY 13, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-029
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
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4/2/24, 12:41 PM 00 02 24_INFO – Vario Case/s Compensation
about:blank 1/4
SIB 00 02 24
INFO – Vario Case/s Compensation
2024-04-01
MODEL
Model Model Description Model Code
KA1 R 1300 GS 0M23
SITUATION
1. Description of defect or noncompliance:
a. This safety recall involves the dealer accessory top case. The locking flap of the top case
(fastening the top case to the luggage carrier of the motorcycle) may appear to be securely
closed by the user. However, in this condition, the key can be removed. If this occurred, the top
case would not be securely fastened to the motorcycle.
2. Description of safety risk:
a. If the top case detached from the motorcycle, it could become a hazard for road users, and
increase the risk of a crash.
Vario Side Cases – Recall 24E-029:
1. Description of defect or noncompliance:
a. This safety recall involves the dealer accessory side cases. The lid of the side case may appear
to be securely closed by the user; however, in isolated cases, both latch hooks may not have
snapped properly into the lock. If this occurred, the side case would not be securely closed and
could open during riding.
2. Description of safety risk:
a. If the side case lid opened while riding, the contents of the side case could fall out. Also, the
hinges and holding strap may not securely hold the lid and could break, causing the lid to
become detached from the side case. The case contents and/or the lid could become a hazard
for road users and increase the risk of a crash.
PROCEDURE
In principle, there must be an order for one or more parts of the Vario luggage system and a customer
complaint.
Recommended Utilization
This compensation should be an active response to a negative customer experience e.g., customer
expressly complains about the delayed delivery or repair of the accessories (and this could possibly
jeopardize the delivery/retail report of the vehicle as a result).
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
———
4/2/24, 12:41 PM 00 02 24_INFO – Vario Case/s Compensation
about:blank 2/4
Compensation can be used towards a future purchase of the Vario Case/s. Alternatively items such as soft
bags are primarily suitable substitutes.
PARTS INFORMATION
Recommendations:
Part Number Description Image
71607689674 Vehicle cover A
77455A0E751 Tank bag Black Collection large B
77455A5CE48 Connection tank bag (needed for tank bags) n/a
77455A3C3D7 Tank bag Urban Collection large C
77455A0E752 Tank bag Black Collection small D
77455A3C3D9 Tank bag Urban Collection small E
77455A50328 Tank bag Adventure Collection large F
77455A503A6 Tank bag Adventure Collection small G
77495A0E757 Rear bag Black Collection large H
77495A0E758 Rear bag Black Collection small I
77495A3C3D0 Rear bag Urban Collection large J
77495A3C3E0 Rear bag Urban Collection small K
77495A503B9 Rear bag Adventure Collection large L
77495A50044 Rucksack Urban Collection M
77495A503C1 Rucksack Adventure Collection N
CLAIM INFORMATION
As luggage systems are accessories, the compensation must be claimed using Type 2 parts warranty.
The warranty claim must be created using the Chassis number of the associated R 1300 GS.
Claims can only be submitted if there are no repair solutions and or parts releases for the Vario luggage
system.
The comment field of the warranty claim must be clearly documented as follows:
1. Why the compensation was offered.
2. What was offered as part of the program.
Defect code
90 00 06 12 00 Availability of parts
Reference Images
A B
C D E F
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
4/2/24, 12:41 PM 00 02 24_INFO – Vario Case/s Compensation
about:blank 3/4
G H I J
K L M N
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries Contact the BMW Technical Support Group via TSARA
Warranty inquiries Submit an IDS ticket to the Warranty Department
Parts inquiries Submit an IDS ticket to the Motorrad Parts Department
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
4/2/24, 12:41 PM 00 02 24_INFO – Vario Case/s Compensation
about:blank 4/4
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-029
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC MAR 26, 2024 NHTSA Recall No. : 24E-029 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 1,600 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : BMW
BMW Motorcycle Dealer Accessory Side Cases for R 1300 GS Part No. : 77 41 9 444 361/362 Size : NR Function : NR
Descriptive Information : Approximately 1,600 dealer accessory side cases (800 sets left/right) may not have been produced by the supplier according to specifications.
Basis for recall population determination: Accessory sales records and parts logistics information were reviewed to determine the number of potentially affected side cases that may have been delivered to dealers or retailed to customers. Recall component difference to non-recall component: The dealer accessory side cases may not have been produced by the supplier according to specifications. Production Dates : JUN 29, 2023 – NOV 23, 2023
Description of Defect :
Description of the Defect : This safety recall involves the dealer accessory side cases. The lid of the side case may appear to be securely closed by the user. However, in isolated cases, both latch hooks may not have snapped properly into the lock. If this occurred, the side case would not be securely closed and could open during riding.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the side case lid opened while riding, the contents of the side case could fall
out. Also, the hinges and holding strap may not securely hold the lid and Part 573 Safety Recall Report 24E-029 Page 2 could break, causing the lid to become detached from the side case. The case contents and/or the lid could become a hazard for road users and increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name : Dealer Accessory Vario Side Cases for R 1300 GS Component Description : Dealer Accessory Vario Side Cases for R 1300 GS Component Part Number : 77419444361, 77419444362 Supplier Identification : Component Manufacturer
Name : TOURATECH GmbH
Address : Auf dem Zimmermann 7-9 Niedereschach Foreign States 78078
Country : Germany Chronology :
On October 31,2023, during a dealer demonstration ride of a BMW R 1300 GS in a non-US market, a side case lid opened, the hinges and holding strap broke and the lid contacted the roadway. An engineering investigation was initiated, the part was returned for analysis, and the supplier was contacted. Tests and analyses were planned to focus on the design of the locking mechanism and the hinges to understand the precision of the locking feature, and the mechanical resistance for the latch hooks when pushed for closing. The supplier reviewed its records and confirmed that all side cases since start of production had been tested in a 100% end-of-line test, which ensured that all cases would be capable of secure latching if operated correctly. Additional customer complaints were received in non-US markets, in which customers complained that their side case lids had opened and, in most cases, became detached and contacted the roadway. These parts were requested to be returned for analysis. The first field part was received for analysis on December 1, 2023. Between December 2023 and March 2024, tests and analyses found that improper locking of the latch hooks The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-029 Page 3 was facilitated by the geometry of the latch hooks and the position of the hinges. Additional analyses confirmed that for a lid to detach, both latch hooks would need to be improperly secured. The tests indicated that even if only one of two latch hooks (upper left- or right-hand corner of the side case) was properly locked, the lid would not open even under severe riding stress. Therefore, side cases opening during riding had to be improperly latched on both corners. On March 14, 2024, BMW decided to conduct a voluntary safety recall for the accessory side cases. Between November 2023 and March 2024, approximately 14 customer complaints were received in non-US markets. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that relate to this issue. Description of Remedy :
Description of Remedy Program : The locking mechanism and hinges of the side cases will be reworked to
ensure that they are functioning correctly. Although owner notification is not required – because the last known purchasers to BMW of the accessory side cases are the motorcycle dealers
– nevertheless, BMW plans to notify R 1300 GS owners who have purchased a motorcycle as of the date of this report. These owners will be notified by First Class mail and instructed to take their accessory side cases to an authorized BMW motorcycle dealer to have the remedy performed for free. If this condition were to occur to a potentially affected accessory side case prior to this recall, the remedy would be covered by the BMW New Parts and Accessories Limited Warranty program.
Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Dealer Accessory Vario Side Cases for R 1300 GS – part number – 77 41 9 444 361 (left) / 77 41 9 444 362 (right) Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : Dealer notification is planned to begin and end on March 29, 2024.
Owner notification is planned to begin and end on May 13, 2024. Planned Dealer Notification Date : MAR 29, 2024 – MAR 29, 2024
Planned Owner Notification Date : MAY 13, 2024 – MAY 13, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-029
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The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-029
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC MAR 26, 2024 NHTSA Recall No. : 24E-029 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 1,600 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : BMW
BMW Motorcycle Dealer Accessory Side Cases for R 1300 GS Part No. : 77 41 9 444 361/362 Size : NR Function : NR
Descriptive Information : Approximately 1,600 dealer accessory side cases (800 sets left/right) may not have been produced by the supplier according to specifications.
Basis for recall population determination: Accessory sales records and parts logistics information were reviewed to determine the number of potentially affected side cases that may have been delivered to dealers or retailed to customers. Recall component difference to non-recall component: The dealer accessory side cases may not have been produced by the supplier according to specifications. Production Dates : JUN 29, 2023 – NOV 23, 2023
Description of Defect :
Description of the Defect : This safety recall involves the dealer accessory side cases. The lid of the side case may appear to be securely closed by the user. However, in isolated cases, both latch hooks may not have snapped properly into the lock. If this occurred, the side case would not be securely closed and could open during riding.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the side case lid opened while riding, the contents of the side case could fall
out. Also, the hinges and holding strap may not securely hold the lid and Part 573 Safety Recall Report 24E-029 Page 2 could break, causing the lid to become detached from the side case. The case contents and/or the lid could become a hazard for road users and increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name : Dealer Accessory Vario Side Cases for R 1300 GS Component Description : Dealer Accessory Vario Side Cases for R 1300 GS Component Part Number : 77419444361, 77419444362 Supplier Identification : Component Manufacturer
Name : TOURATECH GmbH
Address : Auf dem Zimmermann 7-9 Niedereschach Foreign States 78078
Country : Germany Chronology :
On October 31,2023, during a dealer demonstration ride of a BMW R 1300 GS in a non-US market, a side case lid opened, the hinges and holding strap broke and the lid contacted the roadway. An engineering investigation was initiated, the part was returned for analysis, and the supplier was contacted. Tests and analyses were planned to focus on the design of the locking mechanism and the hinges to understand the precision of the locking feature, and the mechanical resistance for the latch hooks when pushed for closing. The supplier reviewed its records and confirmed that all side cases since start of production had been tested in a 100% end-of-line test, which ensured that all cases would be capable of secure latching if operated correctly. Additional customer complaints were received in non-US markets, in which customers complained that their side case lids had opened and, in most cases, became detached and contacted the roadway. These parts were requested to be returned for analysis. The first field part was received for analysis on December 1, 2023. Between December 2023 and March 2024, tests and analyses found that improper locking of the latch hooks The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-029 Page 3 was facilitated by the geometry of the latch hooks and the position of the hinges. Additional analyses confirmed that for a lid to detach, both latch hooks would need to be improperly secured. The tests indicated that even if only one of two latch hooks (upper left- or right-hand corner of the side case) was properly locked, the lid would not open even under severe riding stress. Therefore, side cases opening during riding had to be improperly latched on both corners. On March 14, 2024, BMW decided to conduct a voluntary safety recall for the accessory side cases. Between November 2023 and March 2024, approximately 14 customer complaints were received in non-US markets. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that relate to this issue. Description of Remedy :
Description of Remedy Program : The locking mechanism and hinges of the side cases will be reworked to
ensure that they are functioning correctly. Although owner notification is not required – because the last known purchasers to BMW of the accessory side cases are the motorcycle dealers
– nevertheless, BMW plans to notify R 1300 GS owners who have purchased a motorcycle as of the date of this report. These owners will be notified by First Class mail and instructed to take their accessory side cases to an authorized BMW motorcycle dealer to have the remedy performed for free. If this condition were to occur to a potentially affected accessory side case prior to this recall, the remedy would be covered by the BMW New Parts and Accessories Limited Warranty program.
Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Dealer Accessory Vario Side Cases for R 1300 GS – part number – 77 41 9 444 361 (left) / 77 41 9 444 362 (right) Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : Dealer notification is planned to begin and end on March 29, 2024.
Owner notification is planned to begin and end on May 13, 2024. Planned Dealer Notification Date : MAR 29, 2024 – MAR 29, 2024
Planned Owner Notification Date : MAY 13, 2024 – MAY 13, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-029
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The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
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SEOCONTENT-END
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