April 20, 2022 NHTSA CAMPAIGN NUMBER: 22V267000
A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
NHTSA Campaign Number: 22V267
Manufacturer BMW
of North America, LLC
Components VISIBILITY
Potential Number of Units Affected 61,221
Summary
BMW
of North America, LLC (BMW
) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina
XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, “Power-Operated Window Systems.”
Remedy
Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW
customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your BMW has a Recall
SIB 61 09 22
2022-06-03
RECALL 22V-267: PROGRAM CONTROL UNITS (FZD)
This Service Information Bulletin (Revision 3) replaces SI B61 09 22 dated May, 2022.
What’s New (Specific text highlighted):
- Claim Information – Flat Rate Operation Usage
MODEL
| E-Series | Model Description | Production Date |
| F95 | X5 M Sports Activity Vehicle | December 2, 2019 – April 6, 2022 |
| F96 | X6 M Sports Activity Coupe | November 15, 2019 – April 7, 2022 |
| G05 | X5 Sports Activity Vehicle | June 1, 2019 – April 7, 2022 |
| G06 | X6 Sports Activity Coupe | July 15, 2019 – April 7, 2022 |
| G07 | X7 Sports Activity Vehicle | June 3, 2019 – April 7, 2022 |
| G26 | 4 Series Gran Coupe | December 16, 2020 – February 24, 2022 |
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
BMW
AG is conducting a Voluntary Non-Compliance Recall (effective April 14, 2022) on certain Model Year 2019 – 2022 BMW
vehicles that were produced between June 1, 2019 and April 7, 2022.
During supplier production, FZD (roof function center) control unit software may not have been programmed to specifications. As a result, it may be possible for the sunroof to close without the remote-control key inside the vehicle.
The Recall Notice and Q&A are attached for further information.
CAUSE
Software error in the roof function center (FZD).
CORRECTION
Program the vehicle.
PROCEDURE
- Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT application. If needed, usethe latest ISTA to work through test modules.
- Is the current vehicle integration level:
| Model | Integration level |
| F95 F96 G05 G06 G07 G26 | Lower than S18A-22-03-545 |
YES: Proceed to Step 3
NO: No further action necessary
- Program the vehicle using ISTA 4.34.50 or higher (released April 14, 2022).
| Model | Target integration level |
| F95 F96 G05 G06 G07 G26 | S18A-22-03-545 or higher |
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.
Always connect a BMW
-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.
PARTS INFORMATION
Parts replacement will not provide a solution.
Non-Compliance Recall
22V-267
Program Control Units (FZD)
Model Year 2019-2022
BMW
X5, X5 M, X6, X6 M, X7 and 4 Series Gran Coupe
Issue Date: 04/14/2022
Q1. Which BMW
Group models in the US are potentially affected by this Non-Compliance Recall?
Certain Model Year 2019-2022 BMW
X5, X5 M, X6, X6 M, X7, and 4 Series Gran Coupe models in the US are potentially affected.
Q2. What is the specific issue?
During supplier production, FZD (roof function center) control unit software may not have been programmed to specifications. As a result, it may be possible for the sunroof to close without the remote control key inside the vehicle.
Q3. Why are other models / vehicles not included in this Non-Compliance Recall?
Other models have different FZD (roof function center) control units with software programmed to specifications.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW
of this Non-Compliance Recall, please contact an authorized BMW
center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. How did BMW
Group become aware of the issue?
BMW
Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Non-Compliance Recall?
Owners of potentially affected vehicles will be notified via First Class mail in June about this NonCompliance Recall and requested to schedule an appointment with an authorized BMW
center to have the remedy performed. Owners can locate their nearest authorized BMW
center at bmwusa.com/dealer.
To ensure BMW
has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
The FZD (roof function center) control unit will be reprogrammed for free and will take approximately one hour.
Q8. Do I have to wait for BMW
to contact me to have the remedy performed?
No. Please schedule an appointment with an authorized BMW
center to have this Non-Compliance Recall performed as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall.
Chronology :
In early March 2022, a potential issue involving sunroof operation was raised during a testing and analysis program. An engineering review was initiated. A review of software / coding suggested that certain aspects of the software, specifically sunroof operation for vehicles for the US market, may not have been appropriate.
Further testing and analyses were performed. A review and comparison of worldwide regulatory requirements, including FMVSS 118 was conducted.
In early April, the review indicated that inappropriate roof function control unit software, potentially containing functionality for other markets, had inadvertently been released in production and service for US market vehicles.
Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.
On April 13, 2022, BMW
decided to conduct a voluntary recall.
BMW
has not received any reports, nor is BMW
otherwise aware, of any accidents or injuries that may be related to this issue.
14 Affected Products
Vehicles
14 Associated Documents
Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW
Recall 22V-xxx: Program Control Units (FZD)
RCMN-22V267-0600.pdf 145.227KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW
Recall 22V-xxx: Program Control Units (FZD) – UPDATE
RCMN-22V267-1766.pdf 152.018KB
Recall Acknowledgement
RCAK-22V267-2987.pdf 645.276KB
Noncompliance Notice 573 Report
RCLRPT-22V267-1355.PDF 217.399KB
Noncompliance Notice 573 Report
RCLRPT-22V267-5808.PDF 217.399KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW
Recall 22V-267: Program Control Units (FZD) – UPDATE
RCMN-22V267-6068.pdf 151.133KB
Remedy Instructions and TSB
RCRIT-22V267-7058.pdf 228.803KB
Remedy Instructions and TSB
RCRIT-22V267-2108.pdf 227.433KB
Remedy Instructions and TSB
RCRIT-22V267-4857.pdf 229.053KB
Remedy Instructions and TSB
RCRIT-22V267-7093.pdf 235.618KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V267-8604.pdf 712.561KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V267-0505.PDF 211.136KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V267-2765.PDF 211.237KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V267-2550.PDF 211.324KB
Latest Recalls Documents
BMW Diagnostic & Reprogramming
Introduction
The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:
ISTA Diagnosis Application
Vehicle diagnostics from the Z3/E36, with the BMW
ICOM, or with a J2534 pass-thru tool (from model year 1996).
- Fault Code Diagnosis
- Test Plans
- Repair Instructions (E30 or higher)
- Technical Data
- Wiring diagrams
Web ISTA Information Application
WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.
- Repair Instructions (E30 or higher)
- Technical Data
- Tightening torques
- Wiring diagrams
You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.
ISTA/P Online - Control Module Reprogramming
With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming. For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW
Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.
What is needed to diagnose and program with the BMW
OSS?
The OSS consists of a desktop or laptop PC connected to BMW
over the Internet. To connect to the vehicle you can use the BMW
authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".
Note
Connection to OSS works only on PCs where no proxy connections are used.
For information about vehicle reprogramming and diagnostics using J2534 click here.
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW
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- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW
. NOTE: Not compatible with Ford IDS diagnostic software - All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
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SEOCONTENT-START
6/6/22, 8:12 AM 61 09 22_RECALL 22V-267: PROGRAM CONTROL UNITS (FZD) 1/4 SIB 61 09 22 RECALL 22V-267: PROGRAM CONTROL UNITS (FZD) This Service Information Bulletin (Revision 3) replaces SI B61 09 22 dated May, 2022. 2022-06-03 What’s New (Specific text highlighted): Claim Information – Flat Rate Operation Usage MODEL E-Series Model Description Production Date F95 X5 M Sports Activity Vehicle December 2, 2019 – April 6, 2022 F96 X6 M Sports Activity Coupe November 15, 2019 – April 7, 2022 G05 X5 Sports Activity Vehicle June 1, 2019 – April 7, 2022 G06 X6 Sports Activity Coupe July 15, 2019 – April 7, 2022 G07 X7 Sports Activity Vehicle June 3, 2019 – April 7, 2022 G26 4 Series Gran Coupe December 16, 2020 – February 24, 2022 AFFECTED VEHICLES Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW
AG is conducting a Voluntary Non-Compliance Recall (effective April 14, 2022) on certain Model Year 2019 – 2022 BMW
vehicles that were produced between June 1, 2019 and April 7, 2022. During supplier production, FZD (roof function center) control unit software may not have been programmed to specifications. As a result, it may be possible for the sunroof to close without the remote-control key inside the vehicle. The Recall Notice and Q&A are attached for further information. CAUSE Software error in the roof function center (FZD). CORRECTION Program the vehicle. PROCEDURE 1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT application. If needed, use the latest ISTA to work through test modules. 2. Is the current vehicle integration level: Model F95 F96 G05 G06 G07 G26 Integration level Lower than S18A-22-03-545 YES: Proceed to Step 3 NO: No further action necessary 3. Program the vehicle using ISTA 4.34.50 or higher (released April 14, 2022). Model Target integration level Copyright ©2022 BMW
of North America, Inc. 6/6/22, 8:12 AM 61 09 22_RECALL 22V-267: PROGRAM CONTROL UNITS (FZD) F95 F96 G05 G06 G07 G26 S18A-22-03-545 or higher Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Always connect a BMW
-approved battery charger/power supply (SI B04 23 10). For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. PARTS INFORMATION Parts replacement will not provide a solution. CLAIM INFORMATION Reimbursement for this Recall for all Affected Vehicles will be via normal claim entry utilizing the following work package information that applies. Plus work (+) Main work Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop The vehicle arrives at your center and this Recall shows open and no other Main work will be performed or claimed during this workshop visit Note: See below for special vehicle-specific claiming instructions. Defect Code: 0061670600 G05 G06 G07 F95 F96 G26 Programming control units (FZD) For All Affected Vehicles Listed Above Work Pkg # 1 Or: # 3 Labor Operation 00 72 656 00 72 128 Description Programming and encoding the vehicle control units includes carrying out vehicle test (00 00 556/61 21 528) (Plus work) Programming and encoding the vehicle control units includes carrying out vehicle test (00 00 006/61 21 528) (Main work) Labor Allowance 8 FRU 10 FRU Specific to the F95, F96, G05, G06 and G07 Only use this open Technical Campaign to perform the programming and encoding procedure and to submit a claim for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. This also applies for any normal/non-campaign repairs that require a programming and encoding procedure to be performed during the same workshop visit. Specific to the G26 (4 Series) If programming and encoding procedure was performed as described below for WP 2 or WP 4, use, and claim labor operation code 00 72 657 or 00 72 129 instead as applicable. Copyright ©2022 BMW
of North America, Inc. 2/4 6/6/22, 8:12 AM 61 09 22_RECALL 22V-267: PROGRAM CONTROL UNITS (FZD) Work Pkg Labor Operation Description Labor Allowance Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or # 2 Or: # 4 00 72 657 00 72 129 during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) (Plus work) Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) (Main work) 1 FRU 1 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B61 09 22 WP 1), unless otherwise required by State law. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I- level. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including diagnosis) in AIR that apply. Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin To submit feedback for the CLAIMS section of this bulletin: Submit an IDS Warranty Feedback Parts Feedback ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B610922 Recall Notice.pdf Copyright ©2022 BMW
of North America, Inc. 3/4 6/6/22, 8:12 AM 61 09 22_RECALL 22V-267: PROGRAM CONTROL UNITS (FZD) picture_as_pdf B610922_22V-267-FAQ-(14Apr2022).pdf Copyright ©2022 BMW
of North America, Inc. 4/4 Attachment to B61 09 22 April 2022 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-267: Program Control Units (FZD) – B61 09 22 BMW
AG is conducting a Voluntary Non-Compliance Recall (effective April 14, 2022) on certain Model Year 2019 – 2022 BMW
vehicles that were produced between June 1, 2019 and April 7, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B61 09 22 April 2022 Non-Compliance Recall 22V-267 Program Control Units (FZD) Model Year 2019-2022 BMW
X5, X5 M, X6, X6 M, X7 and 4 Series Gran Coupe Issue Date: 04/14/2022 Q1. Which BMW
Group models in the US are potentially affected by this Non-Compliance Recall? Certain Model Year 2019-2022 BMW
X5, X5 M, X6, X6 M, X7, and 4 Series Gran Coupe models in the US are potentially affected. Q2. What is the specific issue? During supplier production, FZD (roof function center) control unit software may not have been programmed to specifications. As a result, it may be possible for the sunroof to close without the remote control key inside the vehicle. Q3. Why are other models / vehicles not included in this Non-Compliance Recall? Other models have different FZD (roof function center) control units with software programmed to specifications. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW
of this Non-Compliance Recall, please contact an authorized BMW
center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW
Group become aware of the issue? BMW
Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall? Owners of potentially affected vehicles will be notified via First Class mail in June about this Non- Compliance Recall and requested to schedule an appointment with an authorized BMW
center to have the remedy performed. Owners can locate their nearest authorized BMW
center at bmwusa.com/dealer. To ensure BMW
has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? The FZD (roof function center) control unit will be reprogrammed for free and will take approximately one hour. Q8. Do I have to wait for BMW
to contact me to have the remedy performed? No. Please schedule an appointment with an authorized BMW
center to have this Non-Compliance Recall performed as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall.
***********************************************************************************************************
va Company BMW
of North America, LLC BMW
Group Company Mailing Address PO Box 1227 Westwood NJ 07675- 1227 Telephone (800) 525-7417 Fax (201) 930-8362 E-mail CustomerRelations@ bmwusa.com Internet bmwusa.com BMW
IMPORTANT SAFETY RECALL This notice applies to your vehicle, Recall Campaign No. 22V-267: Sunroof Control Unit Software This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW
AG has decided that certain Model Year 2019-2023 BMW
4 Series Gran Coupe, X5 SAV, X6 SAV ty Standard (FMVSS) Numbe . Our records indicate that yo Why ar We are ou have not had this recall p ately to schedule an appoin orized BMW
center. What c It may he key-fob inside the vehicle. note that vehicles are equipp injury. If you a ers and passengers of this What w The su about an hour. There ing your vehicle in for service, ilable. What if If you s know by visiting bmwus de of page for contact info). If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What if I have additional questions? For the latest updates to this recall, please visit bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW
center. If you need additional assistance, please contact BMW
Customer Relations. If your BMW
center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888- 327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely, BMW
of North America, LLC Spanish translation on back side Traducción en español en el lado inverso June 2022 Remedy is Available Dear BMW
Owner / Lessee: er BMW
Empresa BMW
of North America, LLC BMW
Group Company Dirección postal P.O. Box 1227 Westwood, NJ 07675- 1227 Teléfono (800) 525-7417 Fax (201) 930-8362 Correo electrónico CustomerRelations@ bmwusa.com Sitio web bmwusa.com IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD Este aviso se aplica a su vehículo, Campaña de retirada n.º 22V-267: software de la unidad de control del techo corredizo Junio de 2022 Estimado propietario o arrendatario de un vehículo BMW
: Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic and Motor Vehicle Safety Act). BMW
AG ha determinado que algunos vehículos BMW
de los modelos Serie 4 Gran Coupe, X5 SAV, X6 SAV y X7 SAV de los años 2019 a 2023 no cumplen con el Estándar Federal de Seguridad de Vehículos (Federal Motor Vehicle Safety Standard) número 118 (Sistemas de ventanas, tabiques y paneles de techo de accionamiento eléctrico). Según nuestros registros, usted es propietario de un vehículo que podría estar afectado. ¿Por q Nos co i no se ha hecho la retirad rizado de BMW
para progra torizado de BMW
más cercan ¿Qué p Es posi ue la llave esté dentro del veh el vehículo. Tenga en cuenta ma de retroceso automá Si uste ta esta información import ¿Qué h Se actu o, lo que podría llevar aproxim Podría conveniente llevar el vehícul local de BMW
para consult ¿Qué s Si uste wusa.com/mybmw o comuni Relations) (consulte la información de contacto en el lado izquierdo de la página). Si usted es arrendador del vehículo, las reglamentaciones federales exigen que reenvíe este aviso al arrendatario en un plazo de diez días. ¿Qué debo hacer si tengo más preguntas? Para conocer las últimas actualizaciones sobre esta retirada, visite bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con su centro autorizado de BMW
. Si necesita más ayuda, comuníquese con el Servicio de Atención al Cliente de BMW
. Si el centro de BMW
no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), en 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Línea gratuita directa de seguridad vehicular (Vehicle Safety Hotline) al 1- 888-327-4236 (TTY: 1-800-424-9153) o visitar el sitio web http://www.safercar.gov. Le garantizamos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros usen el cinturón de seguridad en todo momento. Atentamente. BMW
of North America, LLC El repuesto está disponible. English translation on front side Traducción en inglés en el frente
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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW
Recall 22V-267: Program Control Units (FZD) – UPDATE Date: Wednesday, April 20, 2022 3:53:10 PM Publish Date: From: Expiration Date: April 20, 2022 Technical Service May 4, 2022 DCSnet Message Urgent Subject: BMW
Recall 22V-267: Program Control Units (FZD) – UPDATE BMW
AG is conducting a Voluntary Non-Compliance Recall (effective April 14, 2022) on certain Model Year 2019 – 2022 BMW
vehicles that were produced between June 1, 2019 and April 7, 2022. Update: Bulletin has been revised to include warranty information and defect code. Also, additional VINs have been added – please check your inventory tomorrow in Inventory Campaign Details under ROSS. Attached you will find the bulletin, recall notice and Q&A. Sincerely, Technical Service Attachments: B610922 Recall Notice[1650483871919].pdf B610922_22V-267-FAQ-(14Apr2022)[1650483871919].pdf B610922_REV01[1650483871919].pdf B610922 Recall Notice[1650483871919].pdf B610922_22V-267-FAQ-(14Apr2022)[1650483871919].pdf B610922_REV01[1650483871919].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel cks), All Offering, All Region, All Areas, All Departments, All Personnel Passenger Cars, CC-All
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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 22V-xxx: Program Control Units (FZD) – UPDATE Date: Thursday, April 14, 2022 3:46:38 PM Publish Date: From: Expiration Date: April 14, 2022 Technical Service April 28, 2022 DCSnet Message Urgent Subject: BMW Recall 22V-xxx: Program Control Units (FZD) – UPDATE Update: The Recall Notice, Q&A and Bulletin are now attached and have been posted to TIS. BMW AG is conducting a Voluntary Non-Compliance Recall (effective April 14, 2022) on certain Model Year 2019 – 2022 BMW vehicles that were produced between June 1, 2019 and April 7, 2022. The remedy (software) will be available tonight. Tomorrow, you can proceed with repair regardless of remedy status. All VINs will be set to “Remedy Available” by Saturday. Sincerely, Technical Service Attachments: B610922 Recall Notice[1649965000204].pdf B610922[1649965000204].pdf B610922_22V-xyz-FAQ-(14Apr2022)[1649965000204].pdf B610922 Recall Notice[1649965000204].pdf B610922[1649965000204].pdf B610922_22V-xyz-FAQ-(14Apr2022)[1649965000204].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel cks), All Offering, All Region, All Areas, All Departments, All Personnel Passenger Cars, CC-All
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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 22V-xxx: Program Control Units (FZD) Date: Thursday, April 14, 2022 2:44:02 PM Publish Date: From: Expiration Date: April 14, 2022 Technical Service April 28, 2022 DCSnet Message Urgent Subject: BMW Recall 22V-xxx: Program Control Units (FZD) BMW AG is conducting a Voluntary Non-Compliance Recall (effective April 14, 2022) on certain Model Year 2019 – 2022 BMW vehicles that were produced between June 1, 2019 and April 7, 2022. The remedy (software) will be available tonight. Tomorrow, you can proceed with repair regardless of remedy status. All VINs will be set to “Remedy Available” by Friday. We are working on the bulletin and it will posted by tomorrow morning if not sooner. The Recall Notice and Q&A will be included. Sincerely, Technical Service Attachments: No Attachments Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel cks), All Offering, All Region, All Areas, All Departments, All Personnel Passenger Cars, CC-All
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-267 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : BMW of North America, LLC APR 20, 2022 NHTSA Recall No. : 22V-267 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 61,221 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 BMW 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive) Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 3,400 vehicles have a roof function control unit that may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly and service visit information were reviewed to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: The roof function control unit may not fully conform to FMVSS 118 Section 4. Production Dates : JUN 25, 2021 – FEB 24, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-267 Page 2 Vehicle 2 : 2019-2022 BMW X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 36,845 vehicles have a roof function control unit that may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly and service visit information were reviewed to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: The roof function control unit may not fully conform to FMVSS 118 Section 4. Production Dates : JUL 12, 2018 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2022 BMW X5 xDrive45e Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 6,921 vehicles have a roof function control unit that may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly and service visit information were reviewed to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: The roof function control unit may not fully conform to FMVSS 118 Section 4. Production Dates : JUN 06, 2020 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-267 Page 3 Vehicle 4 : 2020-2022 BMW X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 6,031 vehicles have a roof function control unit that may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly and service visit information were reviewed to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: The roof function control unit may not fully conform to FMVSS 118 Section 4. Production Dates : JUL 15, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2019-2023 BMW X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 8,024 vehicles have a roof function control unit that may not fully conform to FMVSS 118 Section 4. Basis for recall population determination: Vehicle assembly and service visit information were reviewed to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: The roof function control unit may not fully conform to FMVSS 118 Section 4. Production Dates : OCT 30, 2018 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : This non-compliance recall involves the roof function control unit which may not fully conform to FMVSS 118 Section 4. Roof function control unit software released for production and service may not have been programmed to appropriate specifications for the US market. As a result, it may be possible to close the sunroof without the key fob present in the vehicle through other remote means. FMVSS 1 : 118 – Power-operated window systems The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-267 Page 4 FMVSS 2 : NR Description of the Safety Risk : Although vehicles are equipped with an auto-reversal / anti-trap system, if sunroof closing was initiated without the key fob present in the vehicle, this could increase the risk of injury. Description of the Cause : NR Identification of Any Warning NR that can Occur : Involved Components : Component Name 1 : Roof Function Control Unit Software Component Description : Roof Function Control Unit Software Component Part Number : N/A – software issue Supplier Identification : Component Manufacturer Name : BMW AG Address : NR NR Country : NR Chronology : In early March 2022, a potential issue involving sunroof operation was raised during a testing and analysis program. An engineering review was initiated. A review of software / coding suggested that certain aspects of the software, specifically sunroof operation for vehicles for the US market, may not have been appropriate. Further testing and analyses were performed. A review and comparison of worldwide regulatory requirements, including FMVSS 118 was conducted. In early April, the review indicated that inappropriate roof function control unit software, potentially containing functionality for other markets, had inadvertently been released in production and service for US market vehicles. Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-267 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 On April 13, 2022, BMW decided to conduct a voluntary recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue. Description of Remedy : Description of Remedy Program : The roof function control unit will be reprogrammed according to specifications. Owners are planned to be notified by First Class mail and instructed to take their vehicle to an authorized BMW dealer to have the remedy performed for free. As an alternative, owners will be given the opportunity to have this recall performed via an Over-The-Air (OTA) process. If this condition was noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre- notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Recalled Component: Roof Function Control Unit Software – part number – N/A (software issue) NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on April 20, 2022. Notification to owners is planned to begin and end on June 13, 2022. Planned Dealer Notification Date : APR 20, 2022 – APR 20, 2022 Planned Owner Notification Date : JUN 13, 2022 – JUN 13, 2022 * NR – Not Reported
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