Valet Parking Mode – 2022-2023 BMW iX, i4

SEOCONTENT-START

both TSB in one post

7/19/22, 9:27 AM 65 08 22_RECALL 22V-483: VALET PARKING MODE 1/4 SIB 65 08 22 RECALL 22V-483: VALET PARKING MODE 2022-07-18 This Service Information Bulletin (Revision 1) replaces SI B65 08 22 dated July 2022. What’s New (Specific text highlighted): Cause Correction Procedure Claim Information MODEL E-Series Model Description Production Date G26 BEV i4 Gran Coupe October 14, 2021 – July 1, 2022 AFFECTED VEHICLES Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 BMW i4 Gran Coupe vehicles that were produced between November 11, 2021 and June 28, 2022. When in Valet Parking Mode, warning messages may not be displayed in the CID (Central Information Display). As a result, there is potential non-compliance with a Federal requirement. The Recall Notice and Q&A have been attached for further information. CAUSE Software error in the MGU (Media Graphics Unit). CORRECTION Program the vehicle to S18A-22-07-520 or higher. PROCEDURE 1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT application. If needed, use the latest ISTA to work through test modules. 2. Is the current vehicle integration level: Model Integration level G26 BEV Lower than S18A-22-07-520 YES: Proceed to Step 3 NO: No further action necessary 3. Program the vehicle using ISTA 4.36.2x or higher (released July 18, 2022). Model Target integration level G26 BEV S18A-22-07-520 or higher Copyright ©2022 BMW of North America, Inc. 7/19/22, 9:27 AM 65 08 22_RECALL 22V-483: VALET PARKING MODE 2/4 Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. 4. Did the vehicle program correctly the first time? YES: No further action necessary NO: Program the vehicle a 2 time and claim WP #2 or #5. Always connect a BMW-approved battery charger/power supply (SI B04 23 10). For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. CLAIM INFORMATION During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. When the above applies and the vehicle must be programmed a second time per the measures plan, then submit for Work Package # 2 or # 5 below as applicable for updating the vehicle to the required I-level or higher Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Defect Code: 0065820300 U06 G26 BEV G28 BEV Program control units (head unit) Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 72 828 MGU control unit – programming and encoding (One-time) the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) 8 FRU Or, when required: # 2 00 72 836 MGU control unit – programming and encoding (Two times per the measures plan) the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) 12 FRU Or: # 3 00 72 829 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Copyright ©2022 BMW of North America, Inc. nd 7/19/22, 9:27 AM 65 08 22_RECALL 22V-483: VALET PARKING MODE 3/4 Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 4 00 72 249 MGU control unit – programming and encoding (One-time) the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) 10 FRU Or, when required: # 5 00 72 257 MGU control unit – programming and encoding (Two times per the measures plan) the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) 14 FRU Or: # 6 00 72 250 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 08 22 WP 1), unless otherwise required by State law. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis Copyright ©2022 BMW of North America, Inc. 7/19/22, 9:27 AM 65 08 22_RECALL 22V-483: VALET PARKING MODE 4/4 work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required) This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows: Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section. Please refer to SI B01 29 16 for additional information. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B650822 Recall Notice.pdf picture_as_pdf B650822_22V-483-FAQ-(15Jul2022).pdf Copyright ©2022 BMW of North America, Inc. Attachment to B65 08 22 July 2022 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-483: Valet Parking Mode – B65 08 22 BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 BMW i4 Gran Coupe vehicles that were produced between November 11, 2021 and June 28, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 08 22 July 2022 Non-Compliance Recall 22V-483 Program Control Units Model Year 2022-2023 BMW iX, i4 Issue Date: 07/05/2022 Q1. Q2. Q3. Q4. Q5. Q6. Q7. Q8. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected. What is the specific issue? During supplier production, MGU (Head Unit) control unit software may not have been programmed to specifications. As a result, only in Valet Parking Mode, the Central Information Display may not display certain warning messages, and therefore may not meet a Federal requirement. [Note: In Valet Parking Mode, it is not possible to change vehicle settings via iDrive. Personal data cannot be displayed. The volume of the audio system is limited. Certain settings in the driving modes are limited.] Why are other models / vehicles not included in this Non-Compliance Recall? Other models have different MGU Control Unit software programmed to specifications. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. How will I be informed of this Non-Compliance Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. How will my vehicle be remedied? The instrument cluster control unit will be reprogrammed for free and will take approximately one hour. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Non-Compliance Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/ recall.

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7/25/22, 2:45 PM 65 07 22_RECALL 22V-483: VALET PARKING MODE 1/4 SIB 65 07 22 RECALL 22V-483: VALET PARKING MODE 2022-07-25 This Service Information Bulletin (Revision 1) replaces SI B65 07 22 dated July 2022. What’s New (Specific text highlighted): Recall # added to SIB title Cause Correction Procedure Claim Information MODEL E-Series Model Description Production Date I20 iX Sports Activity Vehicle October 14, 2021 – July 1, 2022 AFFECTED VEHICLES Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between October 14, 2021 and July 1, 2022. When in Valet Parking Mode, warning messages may not be displayed in the CID (Central Information Display) . As a result, there is potential non-compliance with a Federal requirement. The Recall Notice and Q&A have been attached for further information. CAUSE Software error in the MGU (Media Graphics Unit). CORRECTION Program the vehicle to I020-22-07-520 or higher. PROCEDURE 1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT application. If needed, use the latest ISTA to work through test modules. 2. Is the current vehicle integration level: Model Integration level I20 Lower than I020-22-07-520 YES: Proceed to Step 3 NO: No further action necessary 3. Program the vehicle using ISTA 4.36.3x or higher (estimated release July 28, 2022, pending verification). Model Target integration level I20 I020-22-07-520 or higher Copyright ©2022 BMW of North America, Inc. 7/25/22, 2:45 PM 65 07 22_RECALL 22V-483: VALET PARKING MODE 2/4 Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. 4. Did the vehicle program correctly the first time? YES: No further action necessary NO: Program the vehicle a 2 time and claim WP #2 or #5. Always connect a BMW-approved battery charger/power supply (SI B04 23 10). The following are known issues that might occur during programming: 1. Fault code “7E0503 UCAP, secure Ethernet communication: No connection established with MPAD” cannot be deleted. The fault can be deleted after a vehicle sleep cycle 2. When programming vehicles with ADCAM low (without SA 5AU) the Automatic control unit validation might fail. Follow the attached procedure “ADCAM Low Validation Procedure”. Note: INFO123825 will show open on your VIN if it has ADCAM Low. It may still show open up to a week after you’ve done the procedure. 3. Automatic Secure Token (LCS) – Download not possible or failed message appears. Go to “Vehicle modifications” > “immediate measures” > select: “Activate customer functions”. This retries the Activation (SFA) Tokens and synchronizes them. If this does not work, follow the instructions to download and request the token manually and send them to Technical Support for a response token generation. For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. CLAIM INFORMATION During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. When the above applies and the vehicle must be programmed second time per the measures plan, then submit for Work Package # 2 or # 5 below as applicable for updating the vehicle to the required I-level or higher Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Defect Code: 0065800300 I20 Program control units (head unit) Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance Copyright ©2022 BMW of North America, Inc. nd 7/25/22, 2:45 PM 65 07 22_RECALL 22V-483: VALET PARKING MODE 3/4 # 1 00 72 824 MGU control unit – programming and encoding (One-time) the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) 9 FRU Or, when required: # 2 00 72 834 MGU control unit – programming and encoding (Two times per the measures plan) the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) 13 FRU Or: # 3 00 72 825 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 4 00 72 245 MGU control unit – programming and encoding (One-time) the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) 11 FRU Or, when required: # 5 00 72 255 MGU control unit – programming and encoding (Two times per the measures plan) the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) 14 FRU Or: # 6 00 72 246 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 07 22 WP 1), unless otherwise required by State law. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) Copyright ©2022 BMW of North America, Inc. 7/25/22, 2:45 PM 65 07 22_RECALL 22V-483: VALET PARKING MODE 4/4 This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required) This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows: Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section. Please refer to SI B01 29 16 for additional information. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B650722_22V-xyz-FAQ-(05Jul2022).pdf picture_as_pdf B650722 Recall Notice.pdf Copyright ©2022 BMW of North America, Inc. Attachment to B65 07 22 July 2022 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-xxx: Valet Parking Mode – B65 07 22 BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between October 14, 2021 and July 1, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 07 22 July 2022 Non-Compliance Recall 22V-xyz Program Control Units Model Year 2022-2023 BMW iX, i4 Issue Date: 07/05/2022 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected. Q2. What is the specific issue? During supplier production, instrument cluster control unit software may not have been programmed to specifications. As a result, only in Valet Parking Mode, the instrument cluster may not display certain warning messages, and therefore may not meet a Federal requirement. [Note: In Valet Parking Mode, it is not possible to change vehicle settings via iDrive. Personal data cannot be displayed. The volume of the audio system is limited. Certain settings in the driving modes are limited.] Q3. Why are other models / vehicles not included in this Non-Compliance Recall? Other models have different instrument cluster control unit software programmed to specifications. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? The instrument cluster control unit will be reprogrammed for free and will take approximately one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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SAMPLE Company BMW of North America, LLC BMW Group Company Mailing Address PO Box 1227 Westwood NJ 07675- 1227 Telephone (800) 525-7417 Fax (201) 930-8362 E-mail CustomerRelations@ bmwusa.com Internet bmwusa.com BMW IMPORTANT SAFETY RECALL This notice applies to your vehicle, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that certain Model Year 2022-2023 BMW i4 and iX models fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) Number 101 (Controls and displays). Our records indicate that you are the owner of a potentially affected vehicle. Why are we contacting you? We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment. Please visit bmwusa.com/dealer to locate your nearest BMW center. What could happen? When the vehicle is placed in Valet Parking Mode, certain warning messages may not be illuminated in the Central Information Display (CID) as necessary, which could increase the risk of a crash. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. What will BMW do? The software will be reprogrammed for free and should take about one hour. There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to check what may be available. What if I am not the current owner of this vehicle? If you changed your address or sold the vehicle, please let us know by visiting bmwusa.com/mybmw or by contacting BMW Customer Relations (see left side of page for contact info). If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What if I have additional questions? For the latest updates to this recall, please visit bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, please contact BMW Customer Relations. If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424- 9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely, BMW of North America, LLC Spanish translation on back side Traducción en español en el lado inverso Remedy is Available 1 Recall Campaign No. 22V-483: Valet Parking Mode September 2022 Dear BMW Owner / Lessee: SAMPLE Empresa BMW of North America, LLC BMW Group Company Dirección de correo postal PO Box 1227 Westwood NJ 07675- 1227 Teléfono (800) 525-7417 Fax (201) 930-8362 Correo electrónico CustomerRelations@ bmwusa.com Sitio web bmwusa.com BMW IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD Este aviso se aplica a su vehículo, Campaña de retirada n.º 22V-483: Modo de estacionamiento con valet Septiembre de 2022 Estimado propietario o arrendatario de un vehículo BMW: Le enviamos este aviso de conformidad con la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehículos BMW de los modelos i4 e iX de los años 2022-2023 no cumplen con el Estándar Federal de Seguridad de Vehículos (Federal Motor Vehicle Safety Standard, FMVSS) n.º 101 (Controles y advertencias). Nuestros registros indican que usted es el propietario de un vehículo posiblemente afectado. ¿Por qué nos comunicamos con usted? Nos complace informarle que estamos listos para realizar la retirada. Si no se ha hecho la retirada, comuníquese de inmediato con el centro autorizado de BMW para programar una cita. Visite bmwusa.com/dealer para encontrar el centro de BMW más cercano a usted. ¿Qué podría suceder? Cuando el vehículo está en modo de estacionamiento con valet, puede que algunos mensajes de advertencia no se iluminen en la pantalla de información central (Central Information Display, CID) cuando sea necesario, lo que podría aumentar el riesgo de choques. Si usted no es el único conductor de este vehículo, transmita esta información importante a los demás conductores y pasajeros. ¿Qué hará BMW? Se reprogramará el software de forma gratuita; esto tomará aproximadamente una hora. Podría haber algunas opciones para ayudar a subsanar el inconveniente de traer su vehículo para que se realice el servicio, de ser necesario. Comuníquese con su centro local de BMW para consultar cuáles son las opciones disponibles. ¿Qué sucede si no soy el propietario actual de este vehículo? Si cambió de dirección o vendió el vehículo, debe informarlo en bmwusa.com/mybmw o comunicarse con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (consulte la información de contacto en el lado izquierdo de la página). Si usted es arrendador de vehículos, los ordenamientos federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días. ¿Qué debo hacer si tengo más preguntas? Para conocer las últimas actualizaciones sobre esta retirada, visite bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con su centro autorizado de BMW. Si necesita más ayuda, comuníquese con el Servicio de Atención al Cliente de BMW. Si su centro de BMW no puede reparar el defecto sin cargo o en un periodo razonable, puede notificar a la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la línea directa gratuita de Seguridad Vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar http://www.safercar.gov. Le garantizamos que su seguridad es importante para nosotros y nos disculpamos si esta retirada provoca algún inconveniente. Recomendamos que usted y sus pasajeros utilicen el cinturón de seguridad en todo momento. Atentamente, BMW of North America, LLC El repuesto está disponible English translation on front side Traducción en inglés en el frente 1

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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 22V-xxx: Valet Parking Mode Date: Tuesday, July 5, 2022 5:22:34 PM Publish Date: From: Expiration Date: July 5, 2022 Technical Service July 19, 2022 DCSnet Message Urgent Subject: BMW Recall 22V-xxx: Valet Parking Mode BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 – 2023 BMW iX SAV and i4 Gran Coupe vehicles that were produced between October 14, 2021 and July 1, 2022. Bulletins, Recall Notice and Q&A have been attached for further information. B65 07 22 – STOP123929 – I20 B65 08 22 – STOP023929 – G26 BEV The bulletin will be updated when additional information becomes available. Attachments: 22V-xyz-FAQ-(05Jul2022)[1657055405046].pdf B650722 Recall Notice[1657055405046].pdf B650722[1657055405046].pdf B650822 Recall Notice[1657055405046].pdf B650822[1657055405046].pdf 22V-xyz-FAQ-(05Jul2022) [1657055405046].pdf B650722 Recall Notice[1657055405046].pdf B650722[1657055405046].pdf B650822 Recall Notice[1657055405046].pdf B650822[1657055405046].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW i, All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars, CC-All BMW i CC-All 7/8/22, 4:36 PM 65 07 22_RECALL 22V-XXX: VALET PARKING MODE 1/1 SIB 65 07 22 RECALL 22V-XXX: VALET PARKING MODE 2022-07-06 MODEL E-Series Model Description Production Date I20 iX Sports Activity Vehicle October 14, 2021 – July 1, 2022 AFFECTED VEHICLES Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between October 14, 2021 and July 1, 2022. When in Valet Parking Mode, certain warning messages may not be displayed in the instrument cluster. As a result, there is potential non-compliance with a Federal requirement. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. Supporting Materials picture_as_pdf B650722 Recall Notice.pdf picture_as_pdf B650722_22V-xyz-FAQ-(05Jul2022).pdf Copyright ©2022 BMW of North America, Inc. Attachment to B65 07 22 July 2022 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-xxx: Valet Parking Mode – B65 07 22 BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between October 14, 2021 and July 1, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 07 22 July 2022 Non-Compliance Recall 22V-xyz Program Control Units Model Year 2022-2023 BMW iX, i4 Issue Date: 07/05/2022 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected. Q2. What is the specific issue? During supplier production, instrument cluster control unit software may not have been programmed to specifications. As a result, only in Valet Parking Mode, the instrument cluster may not display certain warning messages, and therefore may not meet a Federal requirement. [Note: In Valet Parking Mode, it is not possible to change vehicle settings via iDrive. Personal data cannot be displayed. The volume of the audio system is limited. Certain settings in the driving modes are limited.] Q3. Why are other models / vehicles not included in this Non-Compliance Recall? Other models have different instrument cluster control unit software programmed to specifications. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? The instrument cluster control unit will be reprogrammed for free and will take approximately one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 22V-xxx: Valet Parking Mode Date: Tuesday, July 5, 2022 5:22:34 PM Publish Date: From: Expiration Date: July 5, 2022 Technical Service July 19, 2022 DCSnet Message Urgent Subject: BMW Recall 22V-xxx: Valet Parking Mode BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 – 2023 BMW iX SAV and i4 Gran Coupe vehicles that were produced between October 14, 2021 and July 1, 2022. Bulletins, Recall Notice and Q&A have been attached for further information. B65 07 22 – STOP123929 – I20 B65 08 22 – STOP023929 – G26 BEV The bulletin will be updated when additional information becomes available. Attachments: 22V-xyz-FAQ-(05Jul2022)[1657055405046].pdf B650722 Recall Notice[1657055405046].pdf B650722[1657055405046].pdf B650822 Recall Notice[1657055405046].pdf B650822[1657055405046].pdf 22V-xyz-FAQ-(05Jul2022) [1657055405046].pdf B650722 Recall Notice[1657055405046].pdf B650722[1657055405046].pdf B650822 Recall Notice[1657055405046].pdf B650822[1657055405046].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW i, All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars, CC-All BMW i CC-All 7/8/22, 5:17 PM 65 08 22_Recall 22V-xxx: Valet Parking Mode 1/1 SIB 65 08 22 Recall 22V-xxx: Valet Parking Mode 2022-07-06 MODEL E-Series Model Description Production Date G26 BEV i4 Gran Coupe October 14, 2021 – July 1, 2022 AFFECTED VEHICLES Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 BMW i4 Gran Coupe vehicles that were produced between November 11, 2021 and June 28, 2022. When in Valet Parking Mode, certain warning messages may not be displayed in the instrument cluster. As a result, there is potential non-compliance with a Federal requirement. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. Supporting Materials picture_as_pdf B650822 Recall Notice.pdf picture_as_pdf B650822_22V-xyz-FAQ-(05Jul2022).pdf Copyright ©2022 BMW of North America, Inc. Attachment to B65 08 22 July 2022 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-xxx: Valet Parking Mode – B65 08 22 BMW AG is conducting a Voluntary Non-Compliance Recall (effective July 5, 2022) on certain Model Year 2022 BMW i4 Gran Coupe vehicles that were produced between November 11, 2021 and June 28, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 08 22 July 2022 Non-Compliance Recall 22V-xyz Program Control Units Model Year 2022-2023 BMW iX, i4 Issue Date: 07/05/2022 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected. Q2. What is the specific issue? During supplier production, instrument cluster control unit software may not have been programmed to specifications. As a result, only in Valet Parking Mode, the instrument cluster may not display certain warning messages, and therefore may not meet a Federal requirement. [Note: In Valet Parking Mode, it is not possible to change vehicle settings via iDrive. Personal data cannot be displayed. The volume of the audio system is limited. Certain settings in the driving modes are limited.] Q3. Why are other models / vehicles not included in this Non-Compliance Recall? Other models have different instrument cluster control unit software programmed to specifications. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? The instrument cluster control unit will be reprogrammed for free and will take approximately one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-483 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : JUL 07, 2022 NHTSA Recall No. : 22V-483 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 6,930 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2023 BMW iX xDive40, iX xDrive50, iX M60 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 3,166 vehicles may not fully conform to FMVSS 101 (Controls and displays). Basis for recall population determination: Vehicle assembly information was used to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: In Valet Parking Mode, some of the information required to be displayed in the Central Information Display (CID), and some of the functionality required by FMVSS 101, may not be possible in order to fully conform to FMVSS 101. Production Dates : OCT 14, 2021 – JUL 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-483 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 BMW i4 eDrive40, i4 M50 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 3,764 vehicles may not fully conform to FMVSS 101 (Controls and displays). Basis for recall population determination: Vehicle assembly information was used to determine the production dates of potentially affected vehicles. Recall component difference to non-recall component: In Valet Parking Mode, some of the information required to be displayed in the Central Information Display (CID), and some of the functionality required by FMVSS 101, may not be possible in order to fully conform to FMVSS 101. Production Dates : NOV 11, 2021 – JUN 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : This non-compliance involves the Head Unit software affecting the Central Information Display (CID) when the vehicle is placed in Valet Parking Mode. In Valet Parking Mode, some of the information required to be displayed in the CID, and some of the functionality required by FMVSS 101, may not be possible. Therefore, potentially affected vehicles may not fully conform to FMVSS 101. FMVSS 1 : 101 – Control and displays FMVSS 2 : NR Description of the Safety Risk : If certain information was not displayed in the CID, the driver would not be alerted to potential vehicle components and/or systems in which a fault might be occurring, which could potentially increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Head Unit Software Component Description : Head Unit Software – part number – n/a Component Part Number : part number – n/a Part 573 Safety Recall Report 22V-483 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : BMW AG Address : NR NR Country : NR Chronology : On May 3, 2022, during a quality check at a vehicle assembly plant, BMW became aware of a potential issue involving illumination of warning messages in the Central Information Display (CID) when the vehicle was placed in Valet Parking Mode. An engineering review was initiated. Vehicle build configurations, packages/options, and other design features were evaluated. Regulatory requirements were examined which included an assessment and comparison between world-wide and USspecific details. Other vehicle types, which were thought to have a production release involving the specific software configuration, were examined. The engineering analyses included an evaluation of Head Unit software functionality, when the vehicle was in normal operating mode, and when the vehicle was placed in Valet Parking Mode. Analyses were conducted to determine the root cause which eventually led to the determination that a programming/coding issue had occurred potentially affecting display of certain warning messages in the CID when the vehicle was placed in Valet Parking Mode. Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles. On June 29, 2022, BMW decided to conduct a voluntary non-compliance recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue. Part 573 Safety Recall Report 22V-483 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The Head Unit software will be reprogrammed according to specifications. Owners are planned to be notified by First Class mail and instructed to take their vehicle to an authorized BMW dealer to have the remedy performed for free. If this condition was noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a prenotification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on July 7, 2022. Notification to owners is planned to begin and end on August 29, 2022. Planned Dealer Notification Date : JUL 07, 2022 – JUL 07, 2022 Planned Owner Notification Date : AUG 29, 2022 – AUG 29, 2022 * NR – Not Reported

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