Recall 21V-646: Tire Pressure Label – 2022 BMW X4

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8/24/2021 71 01 21_RECALL 21V-646: TIRE PRESSURE LABEL 1/3 SIB 71 01 21 RECALL 21V-646: TIRE PRESSURE LABEL 2021-08-23 This Service Information Bulletin (Revision 2) replaces SI B71 01 21 dated August 2021. What’s New: Recall number was updated Warranty Information section updated Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. For centers that qualify, this Recall repair is eligible to be performed via Mobile Assistance. MODEL E-Series Model Description Production Date G02 X4 Sports Activity Coupe July 29, 2021 – August 4, 2021 AFFECTED VEHICLES Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW AG is conducting a Voluntary Non-Compliance Recall (effective August 11, 2021) on a small number of Model Year 2022 BMW X4 SAC models that were produced between July 29, 2021 and August 4, 2021. The tire pressure label may contain incorrect information regarding the tire size. Therefore, it may not meet a Federal requirement. The Recall Notice and Q&A have been attached for further information. CAUSE During vehicle production, a tire pressure label containing the incorrect tire size was installed on the vehicle’s driver side “B” pillar. The tire pressure label displays an incorrect tire size of 18 inches instead of the correct tire size that was actually fitted to the vehicle. CORRECTION Replace the tire pressure label with one showing the correct tire size for the vehicle equipment. Copyright ©2021 BMW of North America, Inc. 8/24/2021 71 01 21_RECALL 21V-646: TIRE PRESSURE LABEL 2/3 PROCEDURE Remove the tire pressure label from the driver’s side B-pillar. Carefully use a heat gun to soften the adhesive backing on each label Remove the label with a plastic wedge tool Remove all adhesive residue from the B-pillar with an appropriate cleaner (e.g., brake cleaner, rubbing alcohol) and install new tire label. Press firmly on the entire label surface for maximum adhesion PARTS INFORMATION Please create an IDS Ticket – Parts logistics – Coded Parts RDC – Coded Parts RDC Complete the information form and submit. The forms can be electronically created at: Create ticket– Parts logistics – Coded Parts RDC-Forms Part Number Description Quantity 71 24 6 781 271 Tire pressure label 1 WARRANTY INFORMATION WARRANTY INFORMATION Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below and the coded part number listed above: Defect Code: 0071840200 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop- Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 71 624 Replace the tire pressure label 3 FRU Or: The vehicle arrives at your center and this Recall shows open (No other main work will be performed or claimed during this workshop visit)- Work Pkg Labor Operation Description (Main work) Labor Allowance Replace the tire pressure label Copyright ©2021 BMW of North America, Inc. 8/24/2021 71 01 21_RECALL 21V-646: TIRE PRESSURE LABEL 3/3 # 2 00 71 112 5 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B71 01 20 WP 1), unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. QUESTIONS REGARDING THIS BULLETIN Technical inquiries Submit feedback at the top of this bulletin Warranty inquiries Please contact the Warranty department by either using the Live Chat that’s available in the Warranty Documentation Portal or through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections Parts inquiries Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B710121_2021-BMW-MY2022-G02-TirePressureLabel-FAQ-(11Aug2021).pdf picture_as_pdf B710121 Recall Notice.pdf Copyright ©2021 BMW of North America, Inc. Attachment to B71 01 21 August 2021 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 21V-646: Tire Pressure Label – B71 01 21 BMW AG is conducting a Voluntary Non-Compliance Recall (effective August 11, 2021) on a small number of Model Year 2022 BMW X4 SAC models that were produced between July 29, 2021 and August 4, 2021. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B71 01 21 August 2021 Non-Compliance Recall 21V-646 Tire Pressure Label Model Year 2022 BMW X4 SAC Issue Date: 08/12/2021 Q1. 1 21Which BMW models in the US are potentially affected by this Recall? A small number of Model Year 2022 BMW X4 SAC models in the US are potentially affected. Q2. What is the specific issue? The tire pressure label may contain incorrect information regarding tire size. Therefore, it may not meet a Federal requirement. Q3. Why are other models / vehicles not included in this Recall? Other models contain a tire pressure label containing the correct tire size. Q4. Can I continue to drive my vehicle? Yes. However, please contact an authorized BMW center and schedule an appointment as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. Can I determine if this issue exists in my vehicle? No. Q6. How did BMW become aware of the issue? BMW became aware of the issue through our quality control procedures. Q7. How will I be informed of this Recall? Owners of potentially affected vehicles will be notified via First Class mail, advising them of this Recall, and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information Q8. How will my vehicle be remedied? The tire information label will be inspected and, if necessary, replaced for free and will take about one hour. Q9. Do I have to wait for my letter to have my vehicle serviced? No. Please contact an authorized BMW center to have this important Recall performed. For the latest updates on this recall, please visit www.bmwusa.com/recall.
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