Recall 21V-598: Program Control Units (DME) – 2020-2021 BMW

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8/11/2021 12 06 21_RECALL 21V-598: PROGRAM CONTROL UNITS (DME) 1/4 SIB 12 06 21 RECALL 21V-598: PROGRAM CONTROL UNITS (DME) 2021-08-10 This Service Information Bulletin (Revision 1) replaces SI B12 06 21 dated July 2021. What’s New (Specific text highlighted): SIB title updated to include Recall # Warranty Information section- special labor operations now available Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. MODEL E-Series Model Description Production Date Affected Engine G01 X3 Sports Activity Vehicle May 21, 2018 thru June 22, 2021 B58D G02 X4 Sports Activity Coupe May 23, 2018 thru June 22, 2021 B58D G12 7 Series Sedan June 5, 2018 thru February 22, 2021 XB1 G20 3 Series Sedan September 11, 2018 thru July 28, 2020 B58D G29 Z4 Roadster June 13, 2018 thru June 18, 2021 B58D G30 5 Series Sedan August 28, 2018 thru June 26, 2020 B58C AFFECTED VEHICLES Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective July 29, 2021) on certain Model Year 2019 – 2021 BMW vehicles that were produced between May 21, 2018 and June 22, 2021. During certain engine start conditions, the tandem pump may become damaged and, during a subsequent drive cycle, cease to function. Note that an engine start after a stop per MSA is not affected. The tandem pump is a combined vacuum/oil pump which, among other functions, creates vacuum for the brake system booster. If the pump ceases to function, the brake pedal feel becomes noticeably harder, requiring a larger application force during braking, which could lead to a longer braking distance. The Recall Notice and Q&A have been attached for further information. CAUSE A software error in the digital motor electronics (DME) may cause the tandem vacuum and oil pump to fail. CORRECTION Program the vehicle with ISTA 4.30.1x or higher. PROCEDURE Program the vehicle using ISTA 4.30.1x or higher (released June 2021). Model Target Integration level Copyright ©2021 BMW of North America, Inc. 8/11/2021 12 06 21_RECALL 21V-598: PROGRAM CONTROL UNITS (DME) 2/4 G01 (X3 Sports Activity Vehicle) S15A-21-03-567 or higher G02 (X4 Sports Activity Coupe) G12 (7 Series Sedan) G30 (5 Series Sedan) Model Target Integration level G20 (3 Series Sedan) G29 (Z4 Roadster) S18A-21-03-567 or higher Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming. For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. WARRANTY INFORMATION During this workshop visit, the affected vehicle may show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle’s software to the required I-level or higher. For any other open Technical Campaign repairs, please be sure to perform any additional before and/or after work (including attaching labels) as required by these other campaigns. Close any remaining open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Defect Code: 0012650500 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 71 594 Programming and encoding the vehicle control units (includes providing support voltage for the vehicle electrical system and performing a vehicle test) 8 FRU Or: # 2 00 71 595 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance Copyright ©2021 BMW of North America, Inc. 8/11/2021 12 06 21_RECALL 21V-598: PROGRAM CONTROL UNITS (DME) 3/4 # 3 00 71 084 Programming and encoding the vehicle control units (includes providing support voltage for the vehicle electrical system and performing a vehicle test) 10 FRU Or: # 4 00 71 085 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B12 06 21 WP 1), unless otherwise required by State law. Programming and Encoding the Vehicle Control Units (RO and Claim Comments Required) The programming procedure automatically reprograms and encodes all vehicle control modules which do not have the latest software I-level. If one or more control module failures occur during this programming procedure: Please claim this consequential control module related IRAP recovery procedure (when applicable as required)/repair work under the defect code listed in this bulletin with the applicable AIR labor operations. Please explain this additional work (The why and the what) on the repair order and in the claim comments section For control module failures that occurred prior to performing this programming procedure: When covered under an applicable limited warranty, claim the applicable test plan and the corresponding control module-related repair work using the applicable defect code and labor operations in AIR (including diagnosis). Consequential Repair When additional work and/or parts are required as a direct result of addressing the issue and/or performing this additional repair work as described in this Service Information bulletin, claim these items under the defect code listed above together with the corresponding labor operations (including any additional diagnosis) listed in AIR if applicable. Please explain the reason for this consequential repair work (the why and the what) on the repair order and in the claim comments section. Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your diagnosis work time, job/repair work time (WT), RO/Claim WT and/or repair explanation procedures, unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Copyright ©2021 BMW of North America, Inc. 8/11/2021 12 06 21_RECALL 21V-598: PROGRAM CONTROL UNITS (DME) 4/4 Based on the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. QUESTIONS REGARDING THIS BULLETIN Technical inquiries Submit feedback at the top of this bulletin Warranty inquiries Please contact the Warranty department by either using the Live Chat that’s available in the Warranty Documentation Portal or through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections Supporting Materials picture_as_pdf B120621_2021-B58-BrakeAssist-FAQ-(29Jul2021).pdf picture_as_pdf B120621 Recall Notice.pdf Copyright ©2021 BMW of North America, Inc. Attachment to B12 06 21 July 2021 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 21V-xxx: Program Control Units (DME) – B12 06 21 BMW AG is conducting a Voluntary Safety Recall (effective July 29, 2021) on certain Model Year 2019 – 2021 BMW vehicles that were produced between May 21, 2018 and June 22, 2021. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B12 06 21 July 2021 Safety Recall 21V‐xyz Software / Brake Assist Model Year 2019‐2021 BMW 3 Series, 5 Series, 7 Series BMW X3 SAV, X4 SAC, Z4 Issue Date: 07/29/2021 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Certain Model Year 2019‐2021 BMW models in the US are potentially affected. Q2. What is the specific issue? This safety recall involves software which can affect brake assist. Due to a software coding issue, and in combination with rare engine start conditions, this could lead to a reduction in brake assist which could cause an extended stopping distance and increase the risk of a crash. However, fully mechanical braking, and other braking functions, are not affected, and help maintain vehicle control and stability during braking. Q3. Why are other models / vehicles not included in this Safety Recall? Other models are not equipped with the software version that can affect brake assist. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW to have this Safety Recall performed, please contact an authorized BMW center and schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. Can I determine if this issue exists in my vehicle? When braking, if you notice a “stiff” brake pedal, and a warning lamp in the instrument cluster, your vehicle may be experiencing this issue. Do not continue to drive your vehicle. Please contact BMW Roadside Assistance at 1‐800‐332‐4269 immediately to have your vehicle brought to the nearest authorized BMW center. Q6. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q7. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail, advising them of this Safety Recall, and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information” Q8. How will my vehicle be remedied? Vehicle software will be reprogrammed for free and should take about one hour. Q9. Do I have to wait for my letter to have my vehicle serviced? No. Please contact an authorized BMW center to have this important Safety Recall performed.

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SAMPLE BMW Company BMW of North America, LLC BMW Group Company Mailing Address PO Box 1227 Westwood NJ 07675- 1227 Telephone (800) 525-7417 Fax (201) 930-8362 E-mail CustomerRelations@ bmwusa.com Internet bmwusa.com IMPORTANT SAFETY RECALL September 2021 Dear BMW Owner / Lessee: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2019-2021 BMW 3 Series, 5 Series, 7 Series, X3 SAV, X4 SAC, and Z4 models. Our records indicate that you are the owner of a potentially affected vehicle. Why are we contacting you? We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment. Please visit bmwusa.com/dealer to locate your nearest BMW center. What could happen? During engine start, should the driver press the engine start/stop button two times quickly, or, briefly depress the brake pedal when pressing the engine start/stop button, the engine management software may cause loss of brake assist. A loss of brake assist could cause an increase in stopping distance and increase the risk of a crash. However, prior to a loss of brake assist, full brake assist is available for about two or three full brake applications, or about six partial brake applications. Also, fully mechanical braking (without assist), and other braking functions, are not affected, and help maintain vehicle control and stability during braking. When braking, if you notice a “stiff” brake pedal, your vehicle may be experiencing this issue. If this occurs, carefully move away from traffic and pull over to a safe location as soon as possible. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive the vehicle. Contact BMW Roadside Assistance at 1-800-332-4269 immediately to have your vehicle brought to the nearest authorized BMW center. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What will BMW do? Vehicle software will be reprogrammed for free which could take about an hour. There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to check what may be available. What if I have additional questions? For the latest updates to this recall, please visit bmwusa.com/recall. On this website, please let us know if you changed your address or sold the vehicle by clicking on “Manage recall notices and contact information”. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, please contact BMW Customer Relations. If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424- 9153), or go to https://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely, BMW of North America, LLC Spanish translation on back side Traducción en español en el lado inverso Remedy is Available This notice applies to your vehicle, Recall Campaign No. 21V-598: Brake Assist SAMPLE BMW Empresa BMW of North America, LLC BMW Group Company Dirección postal P.O. Box 1227 Westwood, NJ 07675- 1227 Teléfono (800) 525-7417 Fax (201) 930-8362 Correo electrónico CustomerRelations@ bmwusa.com Sitio web bmwusa.com IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD Septiembre de 2021 Estimado propietario/arrendatario de un vehículo BMW: Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Tránsito y Automóviles (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehículos de los modelos Serie 3, Serie 5, Serie 7, X3 SAV, X4 SAC y Z4 de BMW, de los años 2019 a 2021, tienen un defecto relacionado con la seguridad de los vehículos motorizados. Según nuestros registros, usted es propietario de un vehículo que podría estar afectado. ¿Por qué nos ponemos en contacto con usted? Nos complace informarle que estamos listos para realizar esta retirada. Si no se ha hecho la retirada, comuníquese de inmediato con el centro autorizado de BMW para programar una cita. Visite bmwusa.com/dealer para encontrar su centro de BMW más cercano. ¿Qué podría suceder? Durante el arranque del motor, si el conductor presiona el botón de arranque/parada del motor dos veces rápidamente, o si presiona brevemente el pedal de freno mientras presiona el botón de arranque/parada del motor, el software de control del motor puede causar una pérdida de asistencia de frenado. La pérdida de asistencia de frenado podría aumentar la distancia de frenado y el riesgo de accidente. Sin embargo, antes de la pérdida de asistencia de frenado, la asistencia de frenado total funciona para dos o tres activaciones totales del freno, o unas seis activaciones parciales del freno. Además, el frenado totalmente mecánico (sin asistencia) y otras funciones de frenado no se ven afectadas, y ayudan a mantener el control y la estabilidad del vehículo durante el frenado. Si siente “rígido” el pedal de freno cuando frena, es posible que su vehículo esté teniendo este problema. Si esto ocurre, aléjese con cuidado del tránsito y deténgase en un lugar seguro lo antes posible. Todos los ocupantes deben salir del vehículo con cuidado y trasladarse a un lugar seguro lejos del tránsito. No siga conduciendo el vehículo. Comuníquese de inmediato con la asistencia en la carretera de BMW (BMW Roadside Assistance) llamando al 1-800-332-4269 para que lleven su vehículo al centro autorizado de BMW más cercano. Si usted no es la única persona que conduce este vehículo, comparta esta información importante con todos los otros conductores y pasajeros. Si usted es arrendador del vehículo, las reglamentaciones federales exigen que usted reenvíe este aviso a su arrendatario en un plazo de diez días. ¿Qué hará BMW? Se actualizará el software del vehículo sin cargo, lo que podría tardar aproximadamente una hora. Podría haber algunas opciones para ayudarlo en caso de que sea un inconveniente traer el vehículo para repararlo, si fuera necesario. Comuníquese con su centro local de BMW para consultar las opciones disponibles. ¿Qué debo hacer si tengo más preguntas? Para conocer las últimas actualizaciones sobre esta retirada, visite bmwusa.com/recall. En este sitio web, avísenos si cambió su dirección o vendió el vehículo haciendo clic en “Manage recall notices and contact information” (Administrar avisos de retirada e información de contacto). Si tiene alguna pregunta sobre esta retirada, comuníquese con su centro autorizado de BMW. Si necesita más ayuda, comuníquese con el Servicio de Atención al Cliente de BMW. Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), en 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Línea gratuita directa de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar el sitio web https://www.safercar.gov. Le garantizamos que nos importa su seguridad, y le pedimos disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros usen el cinturón de seguridad en todo momento. Atentamente. BMW of North America, LLC El repuesto está disponible English translation on front side Traducción en inglés en el frente Este aviso se aplica a su vehículo, Campaña de retirada n.º 21V-598: Asistencia de frenado

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BMW AG is conducting a Voluntary Safety Recall (effective July 29, 2021) on certain Model Year 2019 – 2021 BMW vehicles that were produced between May 21, 2018 and June 22, 2021. Affected vehicles will need to be reprogrammed. The software fix is available and the bulletin has been posted on TIS with repair instructions. Please disregard the remedy status and continue with the repair – it will take a few days to turn green. Additional information can be found in the attached Q&A and Recall Notice.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-598 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : AUG 02, 2021 NHTSA Recall No. : 21V-598 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 50,024 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 BMW M340i, M340i xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 10,877 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : FEB 21, 2019 – JUL 28, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-598 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2021 BMW X4 M40i Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 4,130 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : SEP 03, 2019 – JUN 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2020 BMW 540i, 540i xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 5,375 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : JUN 11, 2019 – JUN 26, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-598 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2020-2021 BMW 745Le xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 470 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : FEB 11, 2019 – FEB 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2020-2020 BMW X3 M40i Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 14,006 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : AUG 16, 2019 – JUN 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-598 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2019-2021 BMW Z4 M40i Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 2,151 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : FEB 21, 2019 – JUN 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2020-2021 Toyota Supra Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : Approximately 13,014 vehicles have been manufactured with engine management software that, under certain engine start conditions, could damage the oil/vacuum pump which supplies vacuum for brake assistance. Basis for recall population determination: Vehicle assembly information was reviewed to determine the production date of potentially affected vehicles. Recall component difference to non-recall component: The engine management software, under certain engine start conditions, could damage the oil/vacuum pump. Production Dates : FEB 06, 2019 – JUN 10, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 21V-598 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : This safety recall involves engine management software that, under certain engine start conditions, could cause the oil/vacuum pump, which supplies vacuum for brake assistance (brake boost), to become damaged. The specific engine start conditions consist of either 1) pressing the engine start/stop button two times in rapid succession, or 2) depressing the brake pedal very briefly while pressing the engine start/stop button. This could result in a loss of brake assist. However, prior to a loss of brake assist, the full brake assist function is available for approximately two or three full brake applications, or approximately six partial brake applications. Fully mechanical braking (without assist) is not affected, and remains available. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An increase in stopping distance could occur, which could increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Engine Management Software Component Description : Engine Management Software Component Part Number : Software Issue – No Part Number Supplier Identification : Component Manufacturer Name : BMW AG Address : NR NR Country : NR Chronology : In February 2021, an increasing number of warranty claims that seemed to be associated with damage to an Part 573 Safety Recall Report 21V-598 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 oil/vacuum pump were noticed. An engineering review was initiated. Between February and April, warranty claim information and other field data were reviewed, and discussions with the supplier occurred. Analyses were conducted to determine if the issue could be related to certain vehicle models, oil/vacuum pump build level configurations, or vehicle operating conditions. Preliminary information suggested that engine management software could be involved. In May and June, additional analyses were performed and tests were conducted. It was suggested that certain pump parameter specifications, in combination with certain vehicle operating conditions (unusual engine start conditions caused by the vehicle operator), could cause a brief reverse rotation of the crankshaft and cause damage to the oil/vacuum pump. In July, further analyses were conducted involving vehicle operating conditions and assessment of risk. Vehicle assembly information was reviewed to determine the number and production dates of potentially affected vehicles. On July 26, 2021, BMW decided to conduct a voluntary recall. As of July 26th, a diligent review of records has determined that there are approximately 29 warranty claims (BMW – 24, Toyota –5), and 4 field reports (BMW – 2, Toyota – 2), that may be related to this issue. Description of Remedy : Description of Remedy Program : The engine management software will be updated. Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW / Toyota dealer to have the remedy performed for free. If this condition was noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW / Toyota New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recalled Component: Engine Management Software – part number – No part number for software Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on Aug 2, 2021. Notification to owners is planned to begin and end on Oct 1, 2021. Part 573 Safety Recall Report 21V-598 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : AUG 02, 2021 – AUG 02, 2021 Planned Owner Notification Date : OCT 01, 2021 – OCT 01, 2021 * NR – Not Reported

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