September 1, 2020 NHTSA CAMPAIGN NUMBER: 20V528000
Headlights Contain Non-conforming Lens/FMVSS 108
Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.
NHTSA Campaign Number: 20V528
Manufacturer BMW
of North America, LLC
Components EXTERIOR LIGHTING
Potential Number of Units Affected 307
Summary
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
SIB 63 04 20
2020-09-03
RECALL 20V-528: HEADLAMP (SCENIC-LIGHT) LENS
This Service Information Bulletin (Revision #1) replaces SI B63 04 20 dated August 2020.
What’s New (Specific text highlighted):
- Complete bulletin content
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
MODEL
| E-Series | Model Description | Production Date |
| F95 | X5 M Sports Activity Vehicle | July 27, 2020 – August 3, 2020 |
| F96 | X6 M Sports Activity Coupe | July 25, 2020 – August 3, 2020 |
| G05 | X5 Sports Activity Vehicle | July 25, 2020 – August 3, 2020 |
| G06 | X6 Sports Activity Coupe | July 25, 2020 – August 3, 2020 |
| G07 | X7 Sports Activity Vehicle | July 28, 2020 – August 3, 2020 |
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
BMW AG is conducting a Voluntary Non-Compliance Recall (effective August 26, 2020) on a small number of Model Year 2020-2021 BMW vehicles that were produced between July 25, 2020 and August 3, 2020.
The left and/or right headlamp may contain a specific version of the “scenic-light” lens which allows for blue light to illuminate. This lens may not meet a Federal requirement, because the blue light is outside of the allowable light color spectrum.
The Recall Notice and Q&A have been attached for further information.
CAUSE
The incorrect headlight(s) may have been installed during production.
CORRECTION
Inspect the headlights and replace if necessary.
Note: Most vehicles will NOT fail the inspection listed in the Procedure. If a blue light is found during the inspection, it is recommended to closely re-inspect in dark conditions to be absolutely sure headlight replacement is necessary. ALL headlights replaced WILL be inspected for the presence of blue lights during the Parts Return process.
PROCEDURE
In the following procedure, the color of light emitted from the “scenic light” on the “X shaped finisher” inside the headlight will be inspected. The color of the plastic finisher is NOT being inspected and WILL be blue (which indicates a laser light); this is OK.
- Adjust the headlight switch so that only the parking lights (halos) are set to “on”. Ensure the headlights areturned OFF. Inspection will not be possible with the headlights on.
- nspect the color of the light emitted from the X shaped finisher within the headlight. The photo below showsan example of a vehicle with one blue light on the passenger side (NOT OK) and one white light on the driver side (OK).
- Are BOTH headlights emitting a white light?
Yes: No correction is needed
No: Replace whichever headlight is emitting the blue light following the applicable repair instructions within ISTA for the model of vehicle being repaired. Notes for inspection-
The light can, at times, be difficult to inspect depending on lighting conditions within the workshop. A dark area will make inspection easier.
Do not attempt to inspect the light with the headlights on, as it will make inspection impossible. Only parking lights should be illuminated during inspection.
A visual inspection without powering the vehicle is IMPOSSIBLE. The lens is not visible. The vehicle MUST be turned on and set to have the parking lights on only.
The photo below showing a white (OK) scenic light inspected in dark conditions.
PARTS INFORMATION
Only use and invoice the part numbers below that apply.
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed, this could delay the payment of the claim.
| Part Number | Description | Quantity |
| 63 11 7 933 343 | Headlight, laser light, left (G05, G06, F95, F96) | 1 if necessary |
| 63 11 7 933 344 | Headlight, laser light, right (G05 G06, F95, F96) | 1 if necessary |
| 60 11 7 489 213 | Plug | 1 if necessary |
| 63 11 9 852 959 | Headlight, laser light, left (G07) | 1 if necessary |
| 63 11 9 852 960 | Headlight, laser light, right (G07) | 1 if necessary |
| 60 11 7 489 213 | Plug | 1 if necessary |
Additionally, other small parts that are not specified above, such as one-time use screws, nuts and seals, which must be replaced according to the ISTA repair instructions/ETK, must be selected from the Electronic Parts Catalogue according to the respective vehicle type and invoiced under the special defect code.
WARRANTY INFORMATION
Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below, and when required, the part numbers listed above that apply:
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop-
| Work Pkg | Labor Operation | Description (Plus work) | Labor Allowance |
| # 1 | 00 69 890 | Check the staging light lenses in both headlights (no repair is necessary) | 3 FRU |
| Or: | |||
| # 2 | 00 69 891 | Check and replace left headlight housing (laser) (Includes adjusting the headlights) | 23 FRU (G07);
24 FRU (F95/G05); 26 FRU (F96/G06) |
| Or: | |||
| # 3 | 00 69 892 | Check and replace right headlight housing (laser) (Includes adjusting the headlights) | 23 FRU (G07);
24 FRU (F95/G05); 26 FRU (F96/G06) |
| Or: | |||
| # 4 | 00 69 893 | Check and replace left and right headlight housings (laser) (Includes adjusting the headlights) | 31 FRU (G07);
32 FRU (F95/G05); 34 FRU (F96/G06) |
Or:
The vehicle arrives at your center and this Recall shows open (No other main work will be performed or claimed during this workshop visit)-
| Work Pkg | Labor Operation | Description (Main work) | Labor Allowance |
| # 5 | 00 69 337 | Check the staging light lenses in both headlights (no repair is necessary) | 5 FRU |
| Or: | |||
| # 6 | 00 69 338 | Check and replace left headlight housing (laser) (Includes adjusting the headlights) | 24 FRU (G07);
25 FRU (F95/G05); 27 FRU (F96/G06) |
| Or: | |||
| # 7 | 00 69 339 |
Check and replace right headlight housing (laser) (Includes adjusting the headlights) | 24 FRU (G07)
25 FRU (F95/G05); 27 FRU (F96/G06) |
| Or: | |||
| # 8 | 00 69 340 |
Check and replace left and right headlight housings (laser) (Includes adjusting the headlights) | 33 FRU (G07);
34 FRU (F95/G05); 36 FRU (F96/G06) |
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B63 04 20 WP 1), unless otherwise required by State law.
And, as applicable:
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows:
Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.
Reimbursement of Prior Customer-Pay Repairs (TREAD Act)
Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely.
However, if you receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly.
QUESTIONS REGARDING THIS BULLETIN
| Technical inquiries | Submit feedback at the top of this bulletin |
| Warranty inquiries | Submit an IDS ticket to the Warranty Department |
| Parts inquiries | Submit an IDS ticket to the Parts Department |
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Supporting Materials
picture_as_pdf B630420_2020-BMW-MY2020-2021-F95-96-G05-06-07-HeadlampLens-FAQ- (26Aug2020).pdf
picture_as_pdf B630420 Recall Notice.pdf
Attachment to B63 04 20
August 2020
NON-COMPLIANCE RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 20V-528: Headlamp (Scenic-Light) Lens – B63 04 20
BMW AG is conducting a Voluntary Non-Compliance Recall (effective August 26, 2020) on a small number of Model Year 2020-2021 BMW vehicles that were produced between July 25, 2020 and August 3, 2020.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B63 04 20
August 2020
Non-Compliance Recall
20V-528
Headlamp (Scenic-Light) Lens
Model Year 2020-2021
BMW SAVs (X5, X5M, X6, X6M, X7)
Issue Date: 08/26/2020
Last Update: 08/26/2020
Q1. Which BMW models in the US are potentially affected by this Non-Compliance Recall?
A small number of Model Year 2020-2021 BMW SAVs (X5, X5M, X6, X6M, X7) in the US, produced between July 2020 and August 2020, are potentially affected.
Q2. What is the specific issue?
The left and/or right headlamp may contain a specific version of the “scenic-light” lens which allows for blue light to illuminate. This lens may not meet a Federal requirement.
Q3. Why are other models / vehicles not included in this Non-Compliance Recall?
Headlamps on other models do not contain this specific version of the scenic-light lens.
Q4. Can I continue to drive my vehicle?
Yes. However, when you receive a letter from BMW advising you of this recall, you should make an appointment to have this important Non-Compliance Recall performed by an authorized BMW center as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. Can I determine if this issue exists in my vehicle?
No.
Q6. How did BMW become aware of the issue?
BMW became aware of the issue through our quality control procedures.
Q7. How will I be informed of this Non-Compliance Recall?
Letters will be mailed to owners in late October via First Class mail advising them of this Non-Compliance Recall and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer. To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.
Q8. How will my vehicle be remedied?
The headlamps will be inspected and, if necessary, replaced for free and will take about one hour.
Q9. Do I have to wait for my letter to have my vehicle serviced?
Yes. BMW Group is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW center to have this important NonCompliance Recall performed. For the latest updates to this Non-Compliance Recall, please visit www.bmwusa.com/recall.
BMW
IMPORTANT NON-COMPLIANCE RECALL
This notice applies to your vehicle,
Recall Campaign No. 20V-528: Headlamp Lens
Remedy is Available
October 2020
Dear BMW Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that certain Model Year 2020-2021 BMW X5 SAV, X6 SAC, and X7 SAV models fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) Number 108 (Lamps, reflective devices, and associated equipment). Our records indicate that you are the owner of a potentially affected vehicle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. Please contact your authorized BMW Center immediately to schedule an appointment to have this important free repair performed as soon as possible. To locate your nearest BMW center, visit www.bmwusa.com/dealer. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
What could happen?
The headlamps may contain a lens which could allow blue light to illuminate. In some cases, this could potentially confuse an oncoming driver, which might increase the risk of a crash.
What will BMW do?
The headlamps will be inspected and, if necessary, replaced for free and should take about one hour. There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to check what may be available.
What if I am not the current owner of this vehicle?
If you changed your address or sold the vehicle, please let us know by visiting www.bmwusa.com/mybmw or by contacting BMW Customer Relations (see left side of page for contact info). If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have additional questions?
For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, please contact BMW Customer Relations.
If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times.
Sincerely,
BMW of North America, LLC
Spanish translation on back side
Traducción en español en el lado inverso
BMW
IMPORTANTE RETIRADA POR MOTIVOS DE INCUMPLIMIENTO
Este aviso se aplica a su vehículo,
Campaña de retirada n.º 20V-528: Cristales de faros delanteros
El repuesto está disponible
Octubre de 2020
Estimado propietario o arrendatario de un vehículo BMW:
Le enviamos este aviso en virtud de la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehículos BMW de los modelos X5 SAV, X6 SAC y X7 SAV de los años 2020-2021 no cumplen con el Federal Motor Vehicle Safety Standard (Estándar Federal de Seguridad de Vehículos) número 108 (Faros, dispositivos reflectantes y equipamiento asociado). Según nuestros registros, usted es propietario de un vehículo que podría estar afectado.
¿Por qué nos ponemos en contacto con usted?
Nos complace informarle que estamos listos para realizar esta retirada. Comuníquese de inmediato con el centro autorizado de BMW para programar una cita para que le hagan esta importante reparación gratis lo antes posible. Para buscar el centro de BMW más cercano, visite www.bmwusa.com/dealer. Si usted no es la única persona que conduce este vehículo, comparta esta información importante con todos los demás conductores y pasajeros.
¿Qué podría suceder?
Es posible que los faros delanteros tengan un cristal que podría reflejar luz azul. En algunos casos, esto podría confundir a los conductores que vengan en dirección contraria, lo que podría aumentar el riesgo de accidentes.
¿Qué hará BMW?
Se inspeccionarán los faros delanteros y, si es necesario, se cambiarán gratis, lo que podría tomar aproximadamente una hora. Podría haber algunas opciones en caso de que sea un inconveniente traer el vehículo para repararlo, si fuera necesario. Comuníquese con su centro local de BMW para ver cuáles son las opciones disponibles.
¿Qué ocurre si no soy el propietario actual de este vehículo?
Si cambió su dirección o vendió el vehículo, avísenos en www.bmwusa.com/mybmw o comunicándose con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (lea la información de contacto en el lado izquierdo de la página). Si usted es arrendador del vehículo, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días.
¿Qué debo hacer si tengo más preguntas?
Para leer las últimas actualizaciones sobre esta retirada, visite www.bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con el centro autorizado de BMW. Si necesita asistencia adicional, comuníquese con el Servicio de Atención al Cliente de BMW.
Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), 1200 New Jersey Ave., S.E., Washington, DC 20590; llamar a la Línea gratuita directa de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153), o visitar https://www.safercar.gov.
Le aseguramos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros usen el cinturón de seguridad en todo momento.
Atentamente.
BMW of North America, LLC
English version on front side
Versión en inglés en el frente
6 Affected Products
Vehicles
8 Associated Documents
Recall Quarterly Report #3, 2021-2
RCLQRT-20V528-1508.PDF 211.315KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V528-3701.PDF 211.137KB
Owner Notification Letter(Part 577)
RCONL-20V528-1797.pdf 710.245KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20V528-1352.PDF 211.23KB
Recall Acknowledgement
RCAK-20V528-8623.pdf 244.213KB
Non Compliance Notice 573 Report
RCLRPT-20V528-6905.PDF 217.127KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re BMW Recall 20V-xxx: Headlamp (Scenic-Light) Lens
RCMN-20V528-9854.pdf 137.136KB
Remedy Instructions and TSB
RCRIT-20V528-6913.pdf 407.264KB
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