September 27, 2019 NHTSA CAMPAIGN NUMBER: 19V684000
No Back-Up Camera Display Image/FMVSS 111
The lack of an image in the back-up camera display increases the risk of a crash.
NHTSA Campaign Number: 19V684
Manufacturer BMW
of North America, LLC
Components BACK OVER PREVENTION
Potential Number of Units Affected 257,481
Summary
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles.
The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rearview Mirrors.”
Remedy
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Rolls-Royce has a Recall
| Dealer Principal | General Manager | Sales Manager | Service Manager | Parts Manager | Marketing | Finance |
| Date: November 19, 2019
Bulletin #: A 11 2019 04 U | Source:
Name: Title: Phone #: Email: | Replaces: n/a
Supersedes n/a Group: 00 00 | ||||
Aftersales Bulletin
Phantom (RR11/ RR12) Cullinan (RR31) Reversing Camera Programming – Safety Recall – 19V-684
TECHNICAL CAMPAIGN (RECALL) – Complete as soon as possible, using all available means to recall the vehicle for correction
Please be reminded that it is a violation of Federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the delivery stop / safety recall repair has been performed. This means that dealers may not legally deliver a new motor vehicle to a consumer until it is fixed or use/sell replacement equipment/parts subject to a delivery stop / safety recall. Note also that substantial civil penalties apply to violations of this law (The Safety Act). Also, you should not sell, lease or deliver any Provenance (CPO) or used vehicles subject to a delivery stop / safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
1.Situation
A number of Rolls-Royce Phantom/PhantomEWB (RR11/RR12) and Cullinan (RR31) vehicles have been identified as having an issue concerning the Reversing Camera. If the brightness of the main monitor is adjusted to a very low level, and the contrast is adjusted to a very high level, then at the “next backing event”, the image may not conform to a Federal requirement.
− The problem has been rectified with vehicle software version S15A-19-07-539, which is included in ISTA 4.18.3x.
– Dealers should check for automobiles which are subject to this Technical Campaign using ISPA (Integrated Service Processes Application) or S-Gate/AIR.
2.Procedure
Check the current vehicle integration level using AIR:
Published date November 19th, 2019
Automobiles I-stage at or greater than S15A-19-07-539: No further action is required.
Automobiles I-stage at version below S15A-19-07-539: Update automobiles using the latest version of ISTA programming data (4.18.3x or higher):-
- Check that ISTA is at the correct version BEFORE programming the automobile, the ISTA application should be 4.18.3x or higher. This information can been seen on the information tab of ISTA launcher.
- Connect the battery charger to the automobile.
- Connect ICOM and carry out an ISTA/D session and make sure the automobile is fault free and ready for programming.
- Select vehicle management -> software update.
- Determine measures plan.
- Check the measures plan to be sure that the automobile will be updated to I-Level S15A-19-07-539 or later.
- Accept and fully work through the measures plan for the automobile control units to be processed.
- Check the final report to make sure the automobile I-Level has been updated to S15A-19-07-539 or later.
- Check all fault memories and perform all necessary initialisations and calibrations after programming and clear down any remaining fault entries.
3. Parts Information
No parts required
4.Warranty Information
Claims are subject to current warranty terms.
Defect Code 00 66 36 01 00
| Labour Code | Description | Labour | Notes |
| 00 62 784* | Programme/code the control units | 8 FRU | Use as programme flat rate |
| 00 62 782* | Programming and encoding charged through a different campaign or repair | 1 FRU | Use as associated repair time only to close off the Campaign |
| 00 99 000* | Job time without allowance for
/maintenance | 1 FRU | Use to close off Campaign (for vehicles that already have the correct I-Step) |
−
− *Only use one of the above codes.
Contact Information:
If you have further questions please contact your Regional Aftersales Manager (RAM).
IMPORTANT NON–COMPLIANCE RECALL – Remedy Available
This notice applies to your motor car,
Recall Campaign No. 19V-684: Rearview Camera
November 2019
Dear
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Rolls-Royce Motor Cars Ltd. has decided that certain Model Year 2018-2019 Rolls-Royce Phantom and Cullinan motor cars fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) Number 111 (Rear Visibility). Our records indicate that you are the owner of a potentially affected motor car.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized Rolls-Royce Motor Cars dealer immediately to schedule an appointment. You may request alternate transportation from your Rolls-Royce Motor Cars dealer.
What could happen?
If the rearview camera’s brightness is set at/near its lowest setting, and the contrast is set at/near its highest setting then, under certain lighting conditions, at the “next backing event”, the display may not meet a Federal requirement. In these settings/conditions, if a driver relied on the displayed image, this could increase the risk of a crash when reversing. Please note that motor cars are equipped with a Park Distance Control (PDC) system which alerts drivers, both audibly and visually, to objects behind a motor car.
If you are not the only driver of this motor car, please advise all other drivers and passengers of this important information.
What will Rolls-Royce do?
The rearview camera software will be updated for free and take approximately one hour.
What if I am not the current owner of this motor car?
You can update the motor car ownership or your contact information by completing the enclosed postage-paid card.
If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have questions or experience problems?
Should you have any questions about this recall, please contact your authorized Rolls-Royce Motor Cars dealer. If you need additional assistance, contact Rolls-Royce Motor Cars Customer Relations and Services at 1-866-230-4956 or at [email protected].
If your Rolls-Royce Motor Cars dealer is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times.
Sincerely,
Rolls-Royce Motor Cars NA, LLC
SEOCONTENT-START
© 2019, Rolls-Royce Motor Cars NA, LLC.
The contents of this document are confidential and should not be shared with third parties for distribution.
Dealer Principal General Manager Sales Manager Service Manager Parts Manager Marketing Finance
Date:
Bulletin #:
September 24, 2019
A 09 2019 05
Source:
Name:
Title:
Phone #:
Email:
Aftersales
Replaces:
Supersedes
Group:
n/a
n/a
00 00
Aftersales Bulletin Phantom/PhantomEWB (RR11/ RR12) Cullinan (RR31) ReversingCamera – Programming
DELIVERY STOP – Do not allow vehicles to leave VDC, be retailed or handed over to the customer
1.Situation
− A number of Rolls-Royce Phantom/PhantomEWB (RR11/RR12) and Cullinan (RR31) vehicles have been identified as having an issue concerning the Reversing Camera. If the brightness of the main monitor is adjusted to a very low level, and the contrast is adjusted to a very high level, the image that is viewed via the Reversing Camera is also affected. This would therefore reduce the visual image of obstacles seen on the monitor.
− The problem has been rectified with vehicle software version S15A-19-07-539, which is included in ISTA 4.18.3x.
− Vehicles can only be released from the Delivery Stop if the following action is taken:-
− Dealers should check for vehicles which are subject to this Technical Campaign using ISPA (Integrated Service Processes Application) or S-Gate/AIR.
2.Procedure
Check the current vehicle integration level using AIR:-
Page 2 of 3
A 09 2019 05
Published date September 24, 2019
© 2019, Rolls-Royce Motor Cars NA, LLC.
The contents of this document are confidential and should not be shared with third parties for distribution.
Vehicle I-stage at or greater than S15A-19-07-539: No further action is required.
Vehicle I-stage at version below S15A-19-07-539: Update vehicle using the latest version of ISTA programming data
(4.18.3x or higher):-
1. Check that ISTA is at the correct version BEFORE programming the vehicle, the ISTA application should be
4.18.3x or higher. This information can been seen on the information tab of ISTA launcher.
2. Connect the battery charger to the vehicle.
3. Connect ICOM and carry out an ISTA/D session and make sure the vehicle is fault free and ready for
programming.
4. Select vehicle management -> software update.
5. Determine measures plan.
6. Check the measures plan to be sure that the vehicle will be updated to I-Level S15A-19-07-539 or later.
7. Accept and fully work through the measures plan for the vehicle control units to be processed.
8. Check the final report to make sure the vehicle I-Level has been updated to S15A-19-07-539 or later.
9. Check all fault memories and perform all necessary initialisations and calibrations after programming and
clear down any remaining fault entries.
3. Parts Information
Page 3 of 3
A 09 2019 05
Published date September 24, 2019
© 2019, Rolls-Royce Motor Cars NA, LLC.
The contents of this document are confidential and should not be shared with third parties for distribution.
No parts required
4. Warranty Information
Claims are subject to current warranty terms.
Defect Code 00 66 36 01 00
Labour Code Description Labour Notes
00 62 784* Programme/code the
control units
8 FRU Use as programme flat rate
00 62 782* Programming and
encoding charged
through a different
campaign or repair
1 FRU Use as associated repair time
only to close off the
Campaign
00 99 000* Job time without
allowance for
/maintenance
1 FRU Use to close off Campaign
(for vehicles that already have
the correct I-Step)
−
− *Only use one of the above codes.
Contact Information:
If you have further questions please contact your Regional Aftersales Manager (RAM).
.
SEOCONTENT-END
51 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BMW | 330I | 2019-2020 |
| BMW | 530E | 2018-2020 |
| BMW | 530I | 2018-2020 |
| BMW | 540D | 2018 |
| BMW | 540I | 2018-2020 |
| BMW | 640I | 2018-2019 |
| BMW | 740LE | 2019-2020 |
| BMW | 740LI | 2019-2020 |
| BMW | 745LE | 2019-2020 |
| BMW | 750LI | 2019-2020 |
| BMW | 840I | 2019-2020 |
| BMW | M340I | 2019-2020 |
| BMW | M5 | 2018-2020 |
| BMW | M550I | 2018-2020 |
| BMW | M850I | 2019-2020 |
| BMW | X3 | 2018-2020 |
| BMW | X4 | 2019-2020 |
| BMW | X5 | 2019-2020 |
| BMW | X6 | 2019-2020 |
| BMW | X7 | 2019-2020 |
| BMW | Z4 | 2019-2020 |
| ROLLS-ROYCE | CULLINAN | 2019 |
| ROLLS-ROYCE | PHANTOM | 2018-2019 |
| TOYOTA | SUPRA | 2020 |
23 Associated Documents
Recall Quarterly Report #2, 2020-1
RCLQRT-19V684-1702.PDF 211.275KB
Remedy Instructions and TSB
RCRIT-19V684-3933.pdf 474.171KB
Remedy Instructions and TSB
RCRIT-19V684-1516.pdf 122.14KB
Recall Quarterly Report #1, 2019-4
RCLQRT-19V684-3604.PDF 211.169KB
ISSUED Owner Notification Letter(Part 577)- Rolls-Royce
RCONL-19V684-0349.pdf 688.863KB
ISSUED Owner Notification Letter(Part 577)- BMW
RCONL-19V684-0033.pdf 2655.188KB
ISSUED Owner Notification Letter(Part 577)- BMW
RCONL-19V684-7951.pdf 1638.957KB
Remedy Instructions and TSB
RCRIT-19V684-1568.pdf 475.008KB
ISSUED Owner Notification Letter(Part 577)- Toyota Supra
RCONL-19V684-6312.pdf 354.66KB
Remedy Instructions and TSB
RCRIT-19V684-6582.pdf 3489.757KB
Recall 573 Report – Amendment 2
RCLRPT-19V684-6592.PDF 224.989KB
Manufacturer Notices(to Dealers,etc)- Toyota Updated Dealer Letter
RCMN-19V684-9591.pdf 897.685KB
Recall Acknowledgement
RCAK-19V684-1970.pdf 353.015KB
Manufacturer Notices(to Dealers,etc) – Rolls-Royce 9/24/19
RCMN-19V684-4300.pdf 140.123KB
Manufacturer Notices(to Dealers,etc) – Toyota 9/27/19
RCMN-19V684-1852.pdf 212.917KB
Remedy Instructions and TSB
RCRIT-19V684-2328.pdf 342.295KB
Remedy Instructions and TSB
RCRIT-19V684-2859.pdf 343.143KB
Manufacturer Notices(to Dealers,etc) – BMW 10/1/19
Recall 573 Report – Amendment 1
RCLRPT-19V684-8158.PDF 224.602KB
Remedy Instructions and TSB
RCRIT-19V684-0112.pdf 3203.44KB
Manufacturer Notices(to Dealers,etc) – 9/20/19
RCMN-19V684-7082.pdf 343.143KB
Non-Compliance Notice 573 Report
RCLRPT-19V684-3429.PDF 224.715KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19V684-9519.PDF 211.361KB
Latest Recalls Documents
- 【Continuous Upgraded 1080P AHD Backup Camera】After launching three car backup cameras, PixelMan further upgrade and launch the new reversing camera PMD2A-S. This car camera use the latest chip special for reversing camera made in Japan, this chip not only has excellent image output, but also has stunning performance under strong light and dark light. Strict in details and only make the best products is what PixelMan pursues. It is also essential to you, isn't it?
- 【Support HD and AHD switching】This upgraded back up camera even supports HD and AHD switching. Each optimization improves the definition, signal stability, waterproof performance, durability, installation, etc. Our vehicle backup camera can be switched to AHD signal output to achieve 1080P display (Under the premise that the screen supports AHD signal).
- 【1/2.7in AHD 1080P Large Chip Adopted in This Reverse Cam】The chip size determines the amount of reversing camera output pixels, compared with 1/4in chip used in ordinary backup cam, the most apparent feature is the enhanced brightness and color saturation besides of the sufficient clarity. The colors become more vivid and true, the increased brightness makes the images more clearly, meanwhile, the night vision effect also be enhanced, you can back the car easily without extra light at night.
- 【170° Wide Angle Optical Glass HD Lens】The lens is the core component of the reverse camera for car. The HD lens used in PMD2A-S wide angle backup camera is very different from ordinary lens in appearance, it has a larger aperture and a stronger sense of technology. High transmittance glass, fish eye appearance, F1.4 aperture, all these features directly determine the wide angle, maximum output pixels and night vision performance of the license plate camera.
- 【Back Up The Car Easily】Whether it is day or night, you can see almost everything behind the car when reversing, PixelMan camera for car reverse will let your driving easier and safer. Isn’t it what you need?
- PLUG AND PLAY: The backup camera for car takes only 15 minutes from start to finish installation, just 2 steps: ① First connect the camera and monitor through the 4-pin video power cable made of 3.0MM pure copper that comes with the camera. ② Then plug the backup camera system into the cigarette lighter or USB plug (not included), manual switch, plug and play. Or you can also connect it to the reversing lights only as a reversing use, automatically triggering the reversing image when reversing
- STABLE SIGNAL TRANSMISSION: The LK3 back up camera for cars is superior in signal stability compared to other backup camera kit. It will automatically minimize energy loss during transmission, not only will there be no signal delays, interference, fluctuations or intermittent problems, but also realize the transmission of real-time data, providing you with HD 1080P color images at all times, to ensure safer driving
- WATERPROOF & HIGHLY WEATHER-RESISTANT: The backup camera for truck housing is made of ABS-TC material and also utilizes the latest nano-coating sealing technology with IP69 level waterproof performance, which is able to work perfectly and provide clear images in extreme environments from -22°F to 176°F. It is like a brave guardian, not eroded by any water or fine particles, tenaciously resisting the baptism of wind/rain/dust/high and low temperatures, enhancing the safety index and service life
- ULTRA HD PICTURE: The back up camera systems for car adopts advanced optical anti-shaking technology with SC1346 color image sensor chip to avoid the problem of shaky and blurred images when driving on bumpy roads
- UNIVERSAL COMPATIBILITY AND ADJUSTABLE SETTINGS: The backup camera with monitor is universally compatible with most vehicles, including cars, trucks, trailers, RVs, vans, SUVs, campers, and more. It effectively eliminates blind spots on your vehicle, enhancing safety. Additionally, you can adjust various settings such as brightness, contrast, and image flip to optimize the viewing experience for different lighting conditions and personal preferences
- 1 MINUTE MAGNETIC QUICK INSTALL: This backup camera for truck features a base with 6 powerful magnets made from "3rd generation rare earth permanent NdFeB magnets." It remains functional in extreme conditions, withstanding temperatures as low as -452°F and as high as 1166°F without demagnetizing or falling off. The wireless backup camera base is coated with a soft rubber layer, offering excellent wear resistance while protecting your vehicle's paintwork without compromising the magnetic strength
- SCREEN RESOLUTION & HD NIGHT VISION: Pemacom's self-developed algorithm can improve the clarity of the backup camera picture by about 80% compared to the original. The backup camera wireless is also equipped with the most unique CMOS image sensor and 1080P color chip, which can quickly analyze the picture, and also provide clearer picture at night or under low light environment, effectively suppress glare, restore the truest color, reduce safety hazards, and ensure safer driving
- POWERFUL DIGITAL SIGNAL: The back up camera systems for truck features a more powerful digital signal receiver with frequency hopping technology. It supports 2.4GHz WiFi transmission, offering enhanced anti-interference and stability, increasing performance by 70%. The image remains clear, without frame drops or delays. The magnetic backup camera's signal transmission distance reaches up to 33 feet, suitable for trucks, pickups, cars, trailers, campers, small RVs, and hitch trailers
- EXTRA LONG 24-HOUR BATTERY LIFE: This portable truck backup camera features a built-in 15,000mAh rechargeable lithium-ion battery with larger capacity. The solar backup camera also includes a 5W solar panel and a 5V-2A TYPE-C charger, ensuring longer battery life when power is low or sunlight is limited. A full 5-hour charge provides up to 24 hours of use, making it ideal for long-distance travel
- POWER-SAVING AUTO SLEEP MODE: When the wireless backup camera for trucks is not in use, you can turn off the monitor via the cigarette lighter or USB plug, and the rear view camera automatically enters energy-saving sleep mode. This feature unnecessary power consumption, extends battery life, and improves both safety and durability—without the need for manual shutdown
- Effortless plug-and-play setup: Set up your backup camera for truck in just 15 minutes without any complicated wiring. Simply connect the monitor to your vehicle’s power and the camera to the reverse light. The system is pre-paired, so you can start using it immediately without the hassle of pairing, perfect for busy drivers
- High-Definition clarity: Enjoy crystal-clear HD 1080P video while reversing, parking, or towing. The 7-inch monitor with backup camera for car provides sharp visuals, ensuring safe navigation in any situation. With night vision, you’ll have enhanced visibility even in low light or at night, ensuring you drive with confidence
- Switch with one click: With just one click the CH button, switch to other channels for full flexibility. You can easily switch between different camera views of the back up camera systems for truck, and a continued click will toggle to split-screen mode, allowing you to view multiple cameras at once for complete control and safety while parking or towing
- IP69 waterproof: Featuring IP69 waterproof rating, this back up camera for truck. rv is built to withstand extreme temperatures ranging from -22°F to 176°F. Whether it’s heavy rain, snow, or extreme heat, the camera ensures reliable performance in all weather conditions, providing peace of mind during your travels
- Adjustable parking lines: The adjustable parking lines of the wireless backup camera for trucks offer real-time assistance to guide you through tight spaces. You can customize the lines to suit your driving style, making parking and towing easier, safer, and more efficient with every use
- 【Quick Install】Set up your car backup camera system in just 10 minutes with a simple two-step process: ① Connect the camera and monitor using the provided 4-pin video power cable. ② Plug the reverse camera system into a cigarette lighter or USB port (not included) for instant use, or link it to the reversing lights for automatic activation when reversing.
- 【Flexible Double Bracket Installation】 The YIMU back up camera for cars includes two brackets for easy mounting. Install the reverse camera on your license plate frame, or attach it to the front or side of your vehicle. The license plate bracket comes pre-installed, and a small additional bracket is provided for alternative mounting options,Choose the setup that works best for you.
- 【Reliable Signal】Our wired backup camera kit boasts superior signal stability when compared to wireless options. Backup camera for trucks is designed to minimize energy loss during transmission, ensuring no signal delays, interferences, or fluctuations. 4.3 inch Backup camera system guarantees real-time data transmission, delivering crystal-clear HD color images consistently, for a safer driving experience.
- 【Versatile Features】The YIMU back up camera systems for truck is incredibly versatile, allowing you to adjust the parking grid lines’ width and move them left, right, up, or down to suit your parking needs. If you prefer, you can turn these lines off completely. The backup camera with monitor also lets you tweak brightness, contrast, and even flip the image.
- 【WIDE ADAPTABILITY】YIMU back up camera for truck compatible with most vehicles, including cars, trucks, trailers, RVs, vans, SUVs, and campers, this system effectively eliminates blind spots for safer driving.
Last update on 2026-07-03 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.