Recall 23V-479: Replace Interaction Bar – 2023 BMW 740i, 760i xDrive & i7 xDrive60

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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 23V-XXX: Replace Interaction Bar Date: Thursday, July 6, 2023 12:01:57 PM Publish Date: From: Expiration Date: July 6, 2023 Technical Service July 20, 2023 DCSnet Message Urgent Subject: BMW Recall 23V-XXX: Replace Interaction Bar BMW AG is conducting a Voluntary Safety Recall (effective July 6, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between September 2, 2022 and September 15, 2022. When attempting to use the vehicle’s interaction bar in the dashboard to activate either the windshield defrosting/defogging system or the hazard warning lamps, the bar may not function as intended which may not meet a Federal requirement. The Recall Notice and Q&A have been attached for further information. The bulletin (B61 18 23) will be updated when additional information becomes available. Sincerely, Technical Service Attachments: 23V-xyz-G70-InteractionBar-FAQ-(06Jul2023)[1688659109807].pdf 61 18 23_RECALL 23V-XXX_ REPLACE INTERACTION BAR[1688659109807].pdf B611823 Recall Notice[1688659109807].pdf 23V-xyz-G70-InteractionBar- FAQ-(06Jul2023)[1688659109807].pdf 61 18 23_RECALL 23V-XXX_ REPLACE INTERACTION BAR[1688659109807].pdf B611823 Recall Notice[1688659109807].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW SAV (Light Trucks), All Offering, All Region, All Areas, All Departments, All Personnel BMW i, All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars CC-All 7/6/23, 2:31 PM 61 18 23_RECALL 23V-XXX: REPLACE INTERACTION BAR about:blank 1/2 SIB 61 18 23 RECALL 23V-XXX: REPLACE INTERACTION BAR 2023-07-06 MODEL E-Series Model Description Production Date G70 740i Sedan September 7, 2023 – September 15, 2023 G70 760i xDrive Sedan September 6, 2023 – September 15, 2023 G70 i7 xDrive60 Sedan Battery Electric Vehicle (BEV) September 2, 2023 – September 15, 2023 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. As of July 7, 2023, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective July 6, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between September 2, 2022 and September 15, 2022. When attempting to use the vehicle’s interaction bar in the dashboard to activate either the windshield defrosting/defogging system or the hazard warning lamps, the bar may not function as intended which may not meet a Federal requirement. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. Supporting Materials picture_as_pdf 23V-xyz-G70-InteractionBar-FAQ-(06Jul2023).pdf picture_as_pdf B611823 Recall Notice.pdf Copyright ©2023 BMW of North America, Inc. 7/6/23, 2:31 PM 61 18 23_RECALL 23V-XXX: REPLACE INTERACTION BAR about:blank 2/2 Copyright ©2023 BMW of North America, Inc. Attachment to B61 18 23 July 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 23V-xxx: Replace Smartbar – B61 18 23 BMW AG is conducting a Voluntary Safety Recall (effective July 6, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between September 2, 2023 and September 15, 2023. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Non-Compliance Recall 23V-xyz Interaction Bar Model Year 2023 BMW 7 Series, i7 Issue Date: 07/06/2023 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Certain Model Year 2023 BMW 7 Series and i7 models in the US are potentially affected. Q2. What is the specific issue? When attempting to use the vehicle’s Interaction Bar to activate either the windshield defrosting/defogging system or the hazard warning lamps, the bar may not function as intended which may not meet a Federal requirement. Q3. Why are other models / vehicles not included in this Non-Compliance Recall? Other models have a smart bar that functions according to specifications. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? Potentially affected vehicles will have the Interaction Bar replaced for free and should take about one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Non-Compliance Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-479 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : JUL 12, 2023 NHTSA Recall No. : 23V-479 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 384 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 BMW 740i, 760i xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 259 vehicles may not fully conform to FMVSS 101 Section 5.1.2, FMVSS 103 Section 4.2, and/or FMVSS 108 Section 6.1.5.1. Basis for recall population determination: Vehicle assembly information and supplier production records were used to determine the specific dates of potentially affected vehicles. Recall component difference to non-recall component: Vehicles were equipped with an Interaction Bar that may not fully conform to FMVSS 101, FMVSS 103, and/or FMVSS 108. Production Dates : SEP 06, 2022 – SEP 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-479 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 BMW i7 xDrive60 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 125 vehicles may not fully conform to FMVSS 101 Section 5.1.2, FMVSS 103 Section 4.2, and/or FMVSS 108 Section 6.1.5.1. Basis for recall population determination: Vehicle assembly information and supplier production records were used to determine the specific dates of potentially affected vehicles. Recall component difference to non-recall component: Vehicles were equipped with an Interaction Bar that may not fully conform to FMVSS 101, FMVSS 103, and/or FMVSS 108. Production Dates : SEP 02, 2022 – SEP 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : This non-compliance recall involves the vehicle’s Interaction Bar located on the dashboard. The Interaction Bar may not be able to activate the windshield defrosting/defogging system and/or the hazard warning lamps. In addition, those control buttons may not illuminate when pressed. Therefore, potentially affected vehicles may not fully conform to FMVSS 101 Section 5.1.2, FMVSS 103 Section 4.2, and/or FMVSS 108 Section 6.1.5.1. FMVSS 1 : 103 – Windshield defrosting and defogging systems FMVSS 2 : 108 – Lamps, reflective devices, and assoc. Equipment Description of the Safety Risk : In certain vehicle operating conditions, this could increase the risk of a crash and/or injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 23V-479 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Interaction Bar Component Description : Interaction Bar Component Part Number : 5A83553-01, 5A83554-01, 5A83555-01, 5A83556-01 Supplier Identification : Component Manufacturer Name : Valeo Autoklimatizace k.s. Address : V Lubnici 2805-II Rakovnic Foreign States 26901 Country : Czech Republic Chronology : Please refer to the separate document which contains the chronology for this report. Description of Remedy : Description of Remedy Program : The Interaction Bar will be replaced on potentially affected vehicles. Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW dealer to have the remedy performed for free. If this condition were noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a prenotification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recalled Component: Smart Bar; p/n – 5A83553-01, 5A83554-01, 5A83555-01, 5A83556-01 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notification is planned to begin and end on July 12, 2023. Owner notification is planned to begin and end on September 1, 2023. Part 573 Safety Recall Report 23V-479 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : JUL 12, 2023 – JUL 12, 2023 Planned Owner Notification Date : SEP 01, 2023 – SEP 01, 2023 * NR – Not Reported

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8/3/23, 7:51 AM 61 18 23_RECALL 23V-479: INTERACTION BAR about:blank 1/4 SIB 61 18 23 RECALL 23V-479: INTERACTION BAR 2023-08-02 This Service Information Bulletin (Revision 1) replaces SI B63 18 23 dated July 2023. What’s New (Specific text highlighted): Recall # added to SIB title Model Situation Cause Correction Procedure Parts Information Claim Information ☐ THIS REPAIR IS MOBILE FRIENDLY AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. MODEL E-Series Model Description Production Date G70 7 Series Sedan September 2, 2022 – September 15, 2023 SITUATION BMW AG is conducting a Voluntary Safety Recall (effective July 6, 2023) on certain Model Year 2023 BMW 7 Series vehicles that were produced between September 2, 2022, and September 15, 2022. When attempting to use the vehicle’s interaction bar on the dashboard (bottom photo) to activate either the windshield defrosting/defogging system or the hazard warning lamps, the interaction bar may not function as intended (upper photo) which may not meet a federal requirement. CAUSE Internal software error in the interaction bar. CORRECTION Replace the interaction bar. PROCEDURE 1. Replace the interaction bar following the repair instructions listed in ISTA/AIR 61 31 147. Note: NO vehicle programming is needed. Copyright ©2023 BMW of North America, Inc. 8/3/23, 7:51 AM 61 18 23_RECALL 23V-479: INTERACTION BAR about:blank 2/4 PARTS INFORMATION Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK or AIR which considers specific equipment and/or options. An IDS ticket to BMW/MINI Recall Parts is required for the release of the respective Interaction Bar P/N per the submitted VIN. Part Number Description Quantity 61 31 5 B34 0B3 Switch automatic climate control 1 or 61 31 5 B34 0B4 Switch automatic climate control 1 CLAIM INFORMATION Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below and the part number above that applies. Repair Code: 0061910700 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 74 876 Replacing the BMW Interaction Bar 9 FRU Or: The vehicle arrives at your center and this Recall shows open (no other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 2 00 74 233 Replacing the BMW Interaction Bar 10 FRU; 11 FRU (i7 xDrive) Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B61 18 23 WP 1), unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topic of this bulletin: Submit your feedbCacokp iynr itghhet r©at2in0g2 b3o BxM atW th oef t oNpo ortfh t hAism beurilcleati,n Inc. 8/3/23, 7:51 AM 61 18 23_RECALL 23V-479: INTERACTION BAR about:blank 3/4 Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B611823 Recall Notice.pdf picture_as_pdf 23V-479-G70-InteractionBar-FAQ-(06Jul2023).pdf Copyright ©2023 BMW of North America, Inc. 8/3/23, 7:51 AM 61 18 23_RECALL 23V-479: INTERACTION BAR about:blank 4/4 Copyright ©2023 BMW of North America, Inc. Attachment to B61 18 23 July 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 23V-479: Replace Interaction Bar – B61 18 23 BMW AG is conducting a Voluntary Safety Recall (effective July 6, 2023) on certain Model Year 2023 BMW 7 Series and i7 vehicles that were produced between September 2, 2022 and September 15, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Non-Compliance Recall 23V-479 Interaction Bar Model Year 2023 BMW 7 Series, i7 Issue Date: 07/06/2023 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall? Certain Model Year 2023 BMW 7 Series and i7 models in the US are potentially affected. Q2. What is the specific issue? When attempting to use the vehicle’s Interaction Bar to activate either the windshield defrosting/defogging system or the hazard warning lamps, the bar may not function as intended which may not meet a Federal requirement. Q3. Why are other models / vehicles not included in this Non-Compliance Recall? Other models have a smart bar that functions according to specifications. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? Potentially affected vehicles will have the Interaction Bar replaced for free and should take about one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Non-Compliance Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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