Reduced Brake Performance from Hand Brake Lever – 2023 BMW S 1000 RR Motorcycles

SEOCONTENT-START

SAMPLE
Company
BMW
of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood NJ 07675-
1227
Telephone
(800) 525-7417
Fax
(201) 930-8362
E-mail
CustomerRelations@
bmwusa.com
Internet
bmwusa.com
April 2023
Dear BMW Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW
AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2023
BMW S 1000 RR models. Our records indicate that you are the owner of a potentially affected
motorcycle.
Why are we contacting you?
We are informing you of this safety recall on your motorcycle although we are not able to perform the
remedy at this time. We will notify you with a follow-up letter as soon as the remedy is available. If you
are not the only rider of this motorcycle, please advise all other riders of this important
information.
What could happen?
The front brake lever (optional milled version) may contain a component (fulcrum pin) that may not
provide appropriate front brake pressure. In certain riding conditions, this could lead to a reduction in
front brake pressure, affect braking performance (lead to a longer stopping distance), which could
increase the risk of a crash.
If you are not the only rider of this motorcycle, please advise all other riders of this important
information.
What will BMW do?
When the remedy is available, the front brake lever fulcrum pin will be replaced. There will be no charge
to you, and should take less than one hour. Please note that this does not include any additional time
that may be incurred during drop off and pick up of your motorcycle at the dealer.
What if I am not the current owner of this motorcycle?
If you changed your address or sold the motorcycle, please let us know by contacting BMW Customer
Relations (see left side of page for contact info). If you are a motorcycle lessor, Federal Regulations
require you to forward this notice to your lessee within ten days.
What if I have additional questions?
For the latest updates to this recall, please visit bmwmotorcycles.com/recall. Should you have any
questions about this recall, please contact your authorized BMW Motorcycle dealer. If you need
additional assistance, please contact BMW Customer Relations.
If your BMW Motorcycle dealer is unable to remedy the defect without charge or within a reasonable
period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-
4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this safety recall
causes any inconvenience. We recommend always wearing a helmet and protective gear while riding.
Sincerely,
BMW of North America, LLC
Remedy is
Unavailable
000001
BMW
IMPORTANT SAFETY RECALL
This notice applies to your motorcycle,
Recall Campaign No. 23V-123: Front Brake Lever – (Optional Milled Version)

**************************************************************************************************************

3/27/23, 8:36 AM 32 01 23_RECALL 23V-123 Milled Handbrake Lever Pivot
about:blank 1/4
SIB 32 01 23
RECALL 23V-123 Milled Handbrake Lever Pivot
2023-03-21
MODEL
Model Model Description
K67 S 1000 RR
KM3 M 1000 R
The affected vehicles have been marked with campaign number 0000321300 in AIR.
In order to determine if a specific vehicle is affected by this campaign it will be necessary to verify the
vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed
with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in
DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is
always the recommended method for determining open campaigns and vehicle stops.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any
new motorcycle covered by this notification until the recall repair has been performed. This means that
dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement
equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the
Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the
repair is completed. Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
SITUATION
The affected vehicles have been built with a milled hand brake lever with part number 37 72 8103376.
This lever is installed as standard equipment for the M 1000 R’s and is part of the Billet pack with option
code 079E on the S 1000 RR’s.
A dimensionally incorrect pivot pin of that hand brake lever can cause a reduction in blowby clearance. The
pressure in the brake system can then be insufficient. In specific riding situations a changing pressure point
in the hand brake lever can be noticed.
PROCEDURE
For vehicles that have not been delivered, the service campaign must be carried out before delivery to
customers.
The pivot pin of the handbrake lever will be replaced according to the attached repair manual “00 60 419
Replace fulcrum pin handbrake lever.“ The new pivot pin is marked with more than one groove or furrow for
Copyright ©2023 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
3/27/23, 8:36 AM 32 01 23_RECALL 23V-123 Milled Handbrake Lever Pivot
about:blank 2/4
a better identification when compared to the old construction stage
Note: No other repair solution will be accepted as a warranty claim.
Since February 9th, 2023, only vehicles without this fault pattern are delivered in the series.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in ETK which
takes into account specific equipment and/or options.
Additional parts like gaskets, hardware and chemicals may be required for the complete repair.
Part Number
32 72 4 A2D 330 Pivot Pin
CLAIM INFORMATION
Please submit claims via the normal claim process using the information below:
Defect code
00 00 32 13 00 Rework Handbrake Lever
Labor Operation
00 60 419 Replace pivot pin of handbrake lever 5 FRU
+00 60 919 Replace pivot pin of handbrake lever 4 FRU
FRUs includes all repair procedures to complete the task with allowance for necessary ancillary tasks (e.g.,
visual inspection, lubrication, cleaning parts etc.) and administrative tasks.
Labor operation code 00 60 419 is a Main labor operation. If you are using a Main labor code for another
repair, use the Plus code labor operation instead.
TREAD Act Reimbursement – Qualifying Prior Customer-Pay Repairs
If your center is presented with a reimbursement request, BMW of North America, LLC will reimburse
qualifying customer-pay repairs that were performed on affected vehicles up to 10 days after the date the
owner notification letter was sent out by BMW.
If the customer previously paid for a qualifying repair, verify in AIR that the VIN is affected by the recall
campaign and proceed as applicable:
The customer arrives with an affected vehicle to your workshop
Perform the open Recall repair outlined in this bulletin, regardless of previous repair history.
If the prior repair qualifies (see below), submit for both the Recall repair and the customer-pay
reimbursement (Separate repair line items/separate defect codes).
Or:
The customer only presents your center with a customer-pay invoice for the prior repair
If the vehicle and the prior repair qualifies (see below), submit for the customer-pay reimbursement
portion only. Copyright ©2023 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
3/27/23, 8:36 AM 32 01 23_RECALL 23V-123 Milled Handbrake Lever Pivot
about:blank 3/4
Customer-pay Invoice Review and Reimbursement Qualification and Procedure
Review and verify that the prior customer-pay invoice (BMW center or independent repair shop) contains a
repair that pertains to the recall campaign. Only the repair outlined in the published safety recall service
bulletin is eligible for reimbursement.
If this prior repair qualifies, submit a claim for reimbursement:
Verify in AIR that the VIN was affected by the recall campaign
Use defect code 85 99 00 45 NA for the amount requested under sublet 03.
Comment: (32 01 23 Recall 23V-123 Milled Handbrake lever pivot) – Reimbursement for allowable
expenses that relate to performing the prior qualifying customer-pay repair.
Use current repair date and mileage for claim submission.
Retain copies of the customer paid invoice and the current repair invoice in your records.
Reimburse the customer directly (parts and labor).
Contact warranty via an IDS ticket with any questions.
Retain the original customer pay invoice in your files; this documentation may be requested by BMW during
the claim review process.
Note: A repair performed on a non-affected vehicle or the diagnosis and repair of other unrelated issues do
not qualify for reimbursement.
This claim submission for the prior customer-pay reimbursement, when it is submitted as outlined under
Defect Code 85 99 00 45 NA, will not close the Open Safety Recall on the vehicle.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries Contact the BMW Technical Support Group via TSARA
Warranty inquiries Submit an IDS ticket to the Warranty Department
Parts inquiries Submit an IDS ticket to the Motorrad Parts Department
Supporting Materials
picture_as_pdf RECALL 23V-123 Milled Handbrake Levers.pdf
picture_as_pdf RM_0000321300_EN.pdf
Copyright ©2023 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
3/27/23, 8:36 AM 32 01 23_RECALL 23V-123 Milled Handbrake Lever Pivot
about:blank 4/4
Copyright ©2023 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
Order-No. 1
0E81 – M 1000 R
00 60 419 Replacing fulcrum pin for handbrake lever
ATTENTION
Hard or sharp-edged components
Painting can be scratched or damaged
Use underlay and mask the critical area.
Additional work: 52 510 Mounting and dismounting the rear-wheel stand with special tools (for motorbikes without a centre
stand)
1
Removing hinged brake lever for front-wheel brake
Remove nut (3).
Remove bolt (1).
Remove brake lever (2).
2
Remove fulcrum pin of handbrake lever
Press plain bearing bush (1) half out of hand brake
lever (2) with a suitable tool
(for example with M8 cylinder head screw in bench
vise) until intermediate lever can be removed
Protect hand brake lever (2) from damages in the
appropriate areas (arrows).
Order-No. 2
Remove brake actuation (1) with pressure spring (2).
Remove fulcrum pin (3) and replace.
3
Install fulcrum pin in hand brake lever
Pay attention that new fulcrum pin (3) with more than
one channel (4) will be installed.
Install new fulcrum pin (3) with bevel at bottom side
(arrow) into brake actuation (1) and grease slightly.
Grease
Staburags NBU 30 PTM 07 55 9 056 992
Position opening of fulcrum pin (3) in direction to hand
brake lever /plunger.
Install pressure spring (2) with brake actuation (1).
Press plain bearing bush (1) flush into hand brake lever
(2) with suitable tool (for example with M8 cylinder
head srew in bench vise).
Protect hand brake lever (2) from damages in
appropriate areas (arrows).
Order-No. 3
4
Install brake lever for front brake
Lubricate screw (1), spare the thread.
Grease
Universal-Gleitspray 81 22 9 407 711
Install folding brake lever (2).
Install screw (1) and nut (3).
Tightening torques
Hand lever to handbrake fitting
M6, screw 1 Nm
M6, renew nut
Thread-locking
compound
(mechanical)
Tightening
sequence:
Tighten the nut,
counter-holding
the bolt
6 Nm
5
Final check of work performed
Check the following:
The work as performed achieved the intended purpose
All reservoirs and containers have been filled and all fluids
and lubricants are at their correct levels.
All threaded fasteners released beforehand have been
correctly retightened.
The fuel system is free of leaks.
The lights and signalling equipment are fully operational
and the vehicle is roadworthy.
The brake pads of the front and rear brakes are bedded
against the brake discs.
Function test, engine start suppression
Check
Set the emergency-off switch (kill switch) to
the operating position (“ON”). Getriebe in
Select neutral.
Switch on the ignition.
Neutral indicator light “N” lights up.
Select a gear.
Neutral indicator light “N” goes out.
Press the starter button.
Starter does not operate.
Extend the side stand.
Pull the clutch lever.
Press the starter button.
Order-No. 4
Starter does not operate.
Retract the side stand..
Press the starter button without releasing the clutch lever.
Starter operates.
Result
Not all test steps completed successfully.
Measure
Check the appropriate parts with the BMW Motorrad
diagnostic system.

**************************************************************************************************************

SAMPLE
Company
BMW
of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood NJ 07675-
1227
Telephone
(800) 525-7417
Fax
(201) 930-8362
E-mail
CustomerRelations@
bmwusa.com
Internet
bmwusa.com
May 2023
Dear BMW Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model
Year 2023 BMW S 1000 RR models. Our records indicate that you are the owner of a potentially
affected motorcycle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this safety recall. If you have not had
this recall performed, please contact your authorized BMW Motorcycle dealer
immediately to schedule an appointment. Please visit bmwmotorcycles.com/dealer to locate
your nearest authorized BMW Motorcycle dealer.
What could happen?
The front brake lever (optional milled version) may contain a component (fulcrum pin) that may not
provide appropriate front brake pressure. In certain riding conditions, this could lead to a reduction
in front brake pressure, affect braking performance (lead to a longer stopping distance), which
could increase the risk of a crash.
If you are not the only rider of this motorcycle, please advise all other riders of this
important information.
What will BMW do?
The front brake lever fulcrum pin will be replaced. There will be no charge to you, and should take
less than one hour. Please note that this does not include any additional time that may be incurred
during drop off and pick up of your motorcycle at the dealer.
What if I am not the current owner of this motorcycle?
If you changed your address or sold the motorcycle, please let us know by contacting BMW
Customer Relations (see left side of page for contact info). If you are a motorcycle lessor,
Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have additional questions?
For the latest updates to this recall, please visit bmwmotorcycles.com/recall. Should you have
any questions about this recall, please contact your authorized BMW Motorcycle dealer. If you
need additional assistance, please contact BMW Customer Relations.
If your BMW Motorcycle dealer is unable to remedy the defect without charge or within a
reasonable period of time, you may notify the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle
Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this safety
recall causes any inconvenience. We recommend always wearing a helmet and protective gear
while riding.
Sincerely,
BMW of North America, LLC
Remedy is
Available
000001
BMW
IMPORTANT SAFETY RECALL
This notice applies to your motorcycle,
Recall Campaign No. 23V-123: Front Brake Lever – (Optional Milled Version)

**************************************************************************************************************

UPDATE Recall 23V-123: 32 01 23 Milled Handbrake Lever Pivot:
M 1000 R (KM3), S 1000 RR (K67)…
Deliver stops STOP340009 and STOP320004 have been changed to 0000321300
BMW Motorrad has announced a Safety Recall 23V-123 for the M 1000 R and S 1000 RR models due to a concern with the milled handbrake lever pivot pin. Potentially affected motorcycles were equipped with a pivot pin that is not the correct size and could cause changing pressure points in the brake lever in specific riding situations.
Vehicles that are affected have been marked with a campaign number 0000321300 in AIR. If you have a vehicle in your new/used inventory matching the above description it cannot be retailed until repaired.
The fix will be to replace the brake lever pivot. Limited stock will be coming in.
We will continue to keep you informed with the latest developments.
Update 03/20/2023
· The first batch of 50 pieces have arrived at the RDC and have been distributed to the network.
· The Service Information Bulletin have been published in AIR/TIS.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions
Mar 20, 2023

**************************************************************************************************************

UPDATE Recall 23V-123: 32 01 23 Milled Handbrake Lever Pivot:
M 1000 R (KM3), S 1000 RR (K67)…
Deliver stops STOP340009 and STOP320004 have been changed to 0000321300
BMW Motorrad has announced a Safety Recall 23V-123 for the M 1000 R and S 1000 RR models due to a concern with the milled handbrake lever pivot pin. Potentially affected motorcycles were equipped with a pivot pin that is not the correct size and could cause changing pressure points in the brake lever in specific riding situations.
Vehicles that are affected have been marked with a campaign number 0000321300 in AIR. If you have a vehicle in your new/used inventory matching the above description it cannot be retailed until repaired.
The fix will be to replace the brake lever pivot. Limited stock will be coming in.
We will continue to keep you informed with the latest developments.
Update 05/03/2023
• The Third batch has arrived at the RDC and are being allocated to dealers with backorders
• Parts are released in limited quantity, please only order parts for vehicles with confirmed appointments.
Update 04/06/2023
• The second limited batch has arrived at the RDC and are being allocated to dealers with backorders.
Update 03/20/2023
· The first batch of 50 pieces have arrived at the RDC and have been distributed to the network.
· The Service Information Bulletin have been published in AIR/TIS.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions
May 03, 2023

**************************************************************************************************************

Recall 23V-123 Milled Handbrake Lever Pivot
Deliver stops STOP340009 and STOP320004 have been changed to 0000321300
BMW has determined after thorough inspection that the STOP340009 for the KM3 M 1000 R Brake calipers and STOP320004 for the S 1000 RR Milled Handbrake levers have the same repair and have been consolidated to 0000321300 Recall 23V-123 Milled Handbrake Lever Pivot.
First batch of parts will be arriving in the CDC mid-March.
A recall bulletin is being produced and will be available soon.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
Mar 3, 2023

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-123
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC FEB 24, 2023 NHTSA Recall No. : 23V-123 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 394 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 BMW S 1000 RR
Vehicle Type : MOTORCYCLES Body Style :
Power Train : GAS
Descriptive Information : Approximately 394 motorcycles were manufactured with a hand brake lever with an insufficient specification. Basis for recall population determination: Motorcycle assembly information, supplier production records, parts supply chain and aftersales information were reviewed to determine the number and production dates of potentially affected motorcycles. Recall component difference to non-recall component: The hand brake lever did not have an appropriate specification. Production Dates : OCT 04, 2022 – FEB 07, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : This safety recall involves the optional milled hand brake lever, in which the specification of the lever’s fulcrum pin may not have been sufficient, could cause a reduced blowby clearance, and affect the system’s pressure regulation.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In certain riding conditions, a reduction in brake pressure could occur, affect braking performance, lead to a longer stopping distance, and may increase the risk of a crash. Description of the Cause : NR Part 573 Safety Recall Report 23V-123 Page 2 Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : milled hand brake lever Component Description : milled hand brake lever Component Part Number : 8103376 Supplier Identification : Component Manufacturer
Name : BMW AG Address : NR
NR
Country : NR Chronology :
In November 2022, during functional checks and tests in preparation for an event, BMW became aware of two 2023 BMW M 1000 R motorcycles with unusual hand brake lever movement. The unusual movement corresponded with varying brake lever pressure. An engineering review was initiated. Various analyses and tests were performed. A review of the engineering specifications of components of the braking system, including the hand brake lever, was conducted. Additional motorcycle models with similar design configurations were identified, including hand brake levers which were available as standard equipment, factory option, and/or aftermarket accessory. In January 2023, the review indicated that the supplier of the hand brake lever involved in the subject recall was provided with specifications which were insufficient. Motorcycle assembly information, supplier production records, parts supply chain and aftersales information were reviewed to determine the number and production dates of potentially affected motorcycles. On February 16, 2023, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-123
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
related to this issue.
Description of Remedy : Description of Remedy Program : The hand brake lever fulcrum pin will be replaced.
Owners will be notified by First Class mail and instructed to take their motorcycle to an authorized BMW motorcycle dealer to have the remedy performed for free. If this condition were to occur to a potentially affected motorcycle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recall component – milled hand brake lever – part number – 8 103 376 NR Recall Schedule :
Description of Recall Schedule : Notification to dealers is planned to begin and end on February 24, 2023.
Notification to owners is planned to begin and end on April 18, 2023.
Planned Dealer Notification Date : FEB 24, 2023 – FEB 24, 2023
Planned Owner Notification Date : APR 18, 2023 – APR 18, 2023
* NR – Not Reported

SEOCONTENT-END