Recall 23V-050: Front Passenger Air Bag – 2023 BMW 7 Series, i7

February 3, 2023 NHTSA CAMPAIGN NUMBER: 23V050000

Disabled Front Passenger Air Bags

A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 23V050

Manufacturer BMWeBay logo of North America, LLC

Components AIR BAGS, SEATS

Potential Number of Units Affected 397

 

Summary

BMWeBay logo of North America, LLC (BMWeBay logo) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.

 

Remedy

Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMWeBay logo customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 65 08 23
2023-02-08

RECALL 23V-050: FRONT PASSENGER AIR BAG

This Service Information Bulletin (Revision 1) replaces SI B65 08 23 dated January 2023.

 

Whatโ€™s New (Specific text highlighted):

  • Cause, Correction, Procedure, Parts and Claim information added
โ˜’THIS REPAIR IS MOBILE FRIENDLY

 

MODEL

E-SeriesModel DescriptionProduction Date
G70760i xDrive, i7 xDrive60 (Battery Electric Vehicle) SedanJuly 4, 2022 โ€“ January 24, 2023

 

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as โ€œOpenโ€ when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible.  You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

 

SITUATION

BMWeBay logo AG has issued a Delivery Stop (effective January 26, 2023) on certain Model Year 2023 BMWeBay logo 7 Series and i7 vehicles that were produced between July 4, 2022 and January 24, 2023.

As of January 27, 2023, this delivery stop has been upgraded to a Safety Recall.  This bulletin replaces Delivery Stop bulletin B52 02 23.

In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position.  As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury.

The remedy will be a software fix with estimated availability during February.

The Recall Notice and Q&A have been attached for further information.

Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. 

 

CAUSE

Unfavorable software settings in the Air Bag Module (ACSM).

 

CORRECTION

Update the software in the ACSM.

 

PROCEDURE

  1. Determine the vehicleโ€™s current I-level by either using AIR or the ISPA NEXT/AWP (Aftersales Workplace) applications. If needed, use the latest ISTA to work through test modules.

 

  1. Is the current vehicle integration level:

 

YES: Proceed to Step 3

NO: No further action necessary

 

  1. Program the vehicle using ISTA 4.39.36 or higher (released February 8, 2023).

 

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

 

Depending on the rework list, carry out a vehicle test and delete the fault memory, if required.

 

Always connect a BMWeBay logo-approved battery charger/power supply (SI B04 23 10).

 

For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.

 

PARTS INFORMATION

Parts replacement will not provide a solution.

 


Safety Recall
23V-050
Front Passenger Air Bag
Model Year 2023
BMWeBay logo 7 Series, i7 โ€“ (Executive Lounge Seating Package)
Issue Date:  01/27/2023

 

Q1. Which BMWeBay logo Group models in the US are potentially affected by this Safety Recall?

Model Year 2023 BMWeBay logo 7 Series and i7 models (equipped with the Executive Lounge Seating Package) in the US are potentially affected.

 

Q2. What is the specific issue?

In rare circumstances in which the front passenger seat may be moved to a fully forward position, and then subsequently repositioned, a software issue may not appropriately record the seating position.  As a result, the front passenger air bag, knee air bag, and active headrest may not deploy in a crash, which could increase the risk of injury.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

This issue only affected BMWeBay logo 7 Series and i7 with the Executive Lounge Seating Package.

 

Q4. Can I continue to drive my vehicle?

Yes. However, when you are notified by BMWeBay logo of this Safety Recall, please contact an authorized BMWeBay logo center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. How did BMWeBay logo Group become aware of the issue?

BMWeBay logo Group became aware of the issue through its quality control procedures.

 

Q6. How will I be informed of this Safety Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMWeBay logo center to have the remedy performed. Owners can locate their nearest authorized BMWeBay logo center at bmwusa.com/dealer.

To ensure BMWeBay logo has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free and will give them access to other information specific for their BMWeBay logo vehicle.  Alternatively,  owners can visit bmwusa.com/recall and click on โ€œManage recall notices and contact informationโ€.

 

Q7. How will my vehicle be remedied?

Potentially affected vehicles will receive a software update for free and should take about one hour.

 

Q8. Do I have to wait for BMWeBay logo to contact me to have the remedy performed?

Yes.  We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available.  For the latest updates to this recall, please visit bmwusa.com/recall.

 


Chronology :

On November 2, 2022, during a quality check at a vehicle assembly plant, it was noticed that a BMWeBay logo 735i (EU/ECE version) displayed an air bag system warning message. At that time, it was unclear as to why the message was being displayed. An engineering review was initiated.

Vehicle systems information was examined in an attempt to identify if similar vehicle diagnostic information was present in similar conditions. This review identified four vehicles containing diagnostic information in which the air bag warning messages had been displayed.

On November 17th, during an internal quality check, a BMWeBay logo i7 (UN/ECE version) experienced a similar condition.

Between December 2022 and January 2023, further analyses, including a review of vehicle electronic control unit (ECU) monitoring / diagnostic software and lab and road tests, were conducted. A review of vehicle assembly information, production system records, and vehicle build configuration specifications, including software coding levels was performed, in order to determine specific vehicle models and/or option packages that could potentially be affected.

It was finally determined that, due to a software coding issue of the seat position ECU, certain ECU seat position monitoring routines could inadvertently not recognize the seat position and communicate an invalid seat position to the air bag and restraint system ECU, which would appropriately set a failsafe mode.

Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.

On January 27, 2023, BMWeBay logo decided to conduct a voluntary safety recall.

BMWeBay logo has not received any reports, nor is BMWeBay logo otherwise aware, of any accidents or injuries that may be related to this issue.

 


2 Affected Products

Vehicles

MAKEMODELYEAR
BMWeBay logo760I2023
BMWeBay logoI72023

 


9 Associated Documents

Defect Notice 573 Report

RCLRPT-23V050-8942.PDF 215.92KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re BMWeBay logo Recall 23V-xxx: Front Passenger Air Bag

RCMN-23V050-6340.pdf 273.566KB

 


Recall Acknowledgement

RCAK-23V050-7509.pdf 645.224KB

 


Remedy Instructions and TSB

RCRIT-23V050-1350.pdf 239.066KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V050-1853.pdf 645.321KB

 


Recall Quarterly Report #1, 2023-1

RCLQRT-23V050-3460.PDF 211.13KB

 


Miscellaneous Document – Front Passenger Air Bag In-Car / In-App Communication โ€“ Safety Recall Reminder

RMISC-23V050-0745.pdf 58.408KB

 


Recall Quarterly Report #2, 2023-2

RCLQRT-23V050-3731.PDF 211.23KB

 


Recall Quarterly Report #3, 2023-3

RCLQRT-23V050-3787.PDF 211.451KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V050&docType=RCL

 


 

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