Recall 23V-026: Vehicle Sound Generator – 2022-2023 BMW i4, iX SAV

SEOCONTENT-START

23V-026
Model Year 2022-2023
BMW i4, iX SAV
Vehicle Sound Generator
In-Car / In-App Communication – Safety Recall Reminder
21 Jun 2023
Title:
BMW Non-Compliance Recall 23V-026: Vehicle Sound Generator
Text:
The vehicle may not generate the external artificial sound at low speeds, e.g., while slowing down at an intersection, and therefore may not meet Federal requirements.
Contact an authorized BMW center immediately to get your vehicle repaired for FREE. Dealer locator: bmwusa.com/dealer.
Advise all drivers of this important information.
For the latest updates to this recall, please visit bmwusa.com/recall.
Short Text:
Important Non-Compliance Recall 23V-026: Vehicle Sound Generator. Contact an authorized BMW center immediately to get your vehicle repaired for FREE. For updates to this recall, please visit bmwusa.com/recall. Dealer locator: bmwusa.com/dealer.
Pop-Up:
Important Non-Compliance Recall: Contact an authorized BMW center immediately to get your vehicle repaired for FREE. Dealer locator: bmwusa.com/dealer.

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2/8/23, 6:08 PM 65 06 23_RECALL 23V-026: VEHICLE SOUND GENERATOR (I20)
about:blank 1/4
SIB 65 06 23
RECALL 23V-026: VEHICLE SOUND GENERATOR (I20)
This Service Information Bulletin (Revision 1) replaces SI B65 06 23 dated January 2023. What’s New (Specific text highlighted):
SIB title changed
Complete revision of Bulletin
2023-02-08 ☒ THIS REPAIR IS MOBILE FRIENDLY MODEL
E-Series Model Description Production Date
I20 iX Sports Activity Vehicle (SAV) January 13, 2022 – December 21, 2022 AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION
BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between January 13, 2022 and December 21, 2022. Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet Federal requirements.
CAUSE
Unfavorable software in the Receiver Audio Module (RAM).
CORRECTION
Program the Receiver Audio Module (RAM).
PROCEDURE
Program the vehicle to I-level I020-22-11-563 or higher using ISTA 4.39.36 or later (planned release date is February 9, 2023, pending verification).
Connect the battery charger to the vehicle
Connect the programming system to the vehicle (ISTA 4) Determine measures plan
Accept and fully work through the measures plan with the control units to be programmed/encoded and enabled
Follow the rework list
Depending on the rework list, carry out a vehicle test and delete the fault memory if needed After the programming has been fully completed, check functionality of the system. Note: ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.
Copyright ©2023 BMW of North America, Inc. 2/8/23, 6:08 PM 65 06 23_RECALL 23V-026: VEHICLE SOUND GENERATOR (I20)
Always connect a BMW-approved battery charger/power supply (SIB 04 23 10). For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. CLAIM INFORMATION During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Defect Code: 0065080400 I20 Program control units (RAM – active pedestrian protection driving noise) Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg # 1 Or: # 2 Labor Operation 00 73 816 00 73 817 Description (Plus work)
Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) Labor Allowance 9 FRU 1 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg # 3 Or: # 4 Labor Operation 00 73 232 00 73 233 Description (Main work)
Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) Labor Allowance 11 FRU 1 FRU Copyright ©2023 BMW of North America, Inc.
about:blank 2/4 2/8/23, 6:08 PM 65 06 23_RECALL 23V-026: VEHICLE SOUND GENERATOR (I20)
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 06 23 WP 1), unless otherwise required by State law. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN
Technical Feedback To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS Warranty Feedback Parts Feedback ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials
picture_as_pdf B650623 Recall Notice.pdf picture_as_pdf B650623_23V-026-FAQ-(19Jan2023).pdf Copyright ©2023 BMW of North America, Inc.
about:blank 3/4 2/8/23, 6:08 PM 65 06 23_RECALL 23V-026: VEHICLE SOUND GENERATOR (I20) Copyright ©2023 BMW of North America, Inc.
about:blank 4/4 Attachment to B65 06 23 January 2023 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors
RE: Recall 23V-026: Vehicle Sound Generator – B65 06 23 BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between January 13, 2022 and December 21, 2022.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 06 23 January 2023
Non-Compliance Recall 23V-026
Vehicle Sound Generator Model Year 2022-2023 BMW i4, iX SAV
Issue Date: 01/19/2023 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?
Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected. Q2. What is the specific issue?
Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet a Federal requirement. Q3. Why are other models / vehicles not included in this Non-Compliance Recall?
Other models have been programmed with software according to specifications. Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied?
The vehicle will receive a software programming update for free and will take approximately one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall. 2/8/23, 6:10 PM 65 07 23_RECALL 23V-026: VEHICLE SOUND GENERATOR (G26) SIB 65 07 23
RECALL 23V-026: VEHICLE SOUND GENERATOR (G26)
This Service Information Bulletin (Revision 1) replaces SI B65 07 23 dated January 2023. What’s New (Specific text highlighted):
SIB title changed
Complete revision of Bulletin 2023-02-08 ☒ THIS REPAIR IS MOBILE FRIENDLY MODEL
E-Series Model Description Production Date G26 i4 Gran Coupe Battery Electric Vehicle (BEV) November 11, 2021 – December 22, 2022 AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION
BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW i4 vehicles that were produced between November 11, 2021 and December 22, 2022. Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet Federal requirements. CAUSE
Unfavorable software in the Receiver Audio Module (RAM). CORRECTION
Program the Receiver Audio Module (RAM). PROCEDURE
Program the vehicle to I-level S18A-22-11-563 or higher using ISTA 4.39.36 or later (planned release date is February 9, 2023; pending verification).
Connect the battery charger to the vehicle
Connect the programming system to the vehicle (ISTA 4) Determine measures plan
Accept and fully work through the measures plan with the control units to be programmed/encoded and enabled
Follow the rework list
Depending on the rework list, carry out a vehicle test and delete the fault memory if needed After the programming has been fully completed, check functionality of the system. Note: ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Copyright ©2023 BMW of North America, Inc.
about:blank 1/4 2/8/23, 6:10 PM 65 07 23_RECALL 23V-026: VEHICLE SOUND GENERATOR (G26) Always connect a BMW-approved battery charger/power supply (SIB 04 23 10). For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. CLAIM INFORMATION During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Defect Code: 0065070400 G26 Program BEV control units (RAM – active pedestrian protection driving noise) Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg # 1 Or: # 2 Labor Operation 00 73 814 00 73 815 Description (Plus work)
Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) Labor Allowance 8 FRU 1 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg # 3 Or: # 4 Labor Operation 00 73 230 00 73 231 Description (Main work)
Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) Labor Allowance 10 FRU 1 FRU Copyright ©2023 BMW of North America, Inc.
about:blank 2/4 2/8/23, 6:10 PM 65 07 23_RECALL 23V-026: VEHICLE SOUND GENERATOR (G26)
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 07 23 WP 1), unless otherwise required by State law. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN
To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS Warranty Feedback Parts Feedback Supporting Materials ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department picture_as_pdf B650723 Recall Notice.pdf picture_as_pdf B650723_23V-026-FAQ-(19Jan2023).pdf Copyright ©2023 BMW of North America, Inc.
about:blank 3/4 2/8/23, 6:10 PM 65 07 23_RECALL 23V-026: VEHICLE SOUND GENERATOR (G26) Copyright ©2023 BMW of North America, Inc.
about:blank 4/4 Attachment to B65 07 23 January 2023 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors
RE: Recall 23V-026: Vehicle Sound Generator – B65 07 23 BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW i4 vehicles that were produced between November 11, 2021 and December 22, 2022.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 07 23 January 2023
Non-Compliance Recall 23V-026
Vehicle Sound Generator Model Year 2022-2023 BMW i4, iX SAV
Issue Date: 01/19/2023 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?
Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected. Q2. What is the specific issue?
Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet a Federal requirement. Q3. Why are other models / vehicles not included in this Non-Compliance Recall?
Other models have been programmed with software according to specifications. Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied?
The vehicle will receive a software programming update for free and will take approximately one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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(800) 525-7417 Fax
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For the latest updates to this recall, please visit bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, please contact BMW Customer Relations. If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888- 327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times.
Sincerely, BMW of North America, LLC
Spanish translation on back side Traducción en español en el lado inverso March 2023
Remedy is
Available
Dear BMW Owner / Lessee:
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BMW IMPORTANT SAFETY RECALL
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Marzo de 2023
Estimado propietario o arrendatario de un vehículo BMW:
Le enviamos este aviso de conformidad con la Ley Nacional de Tránsito y Seguridad de los Vehículos Motorizados (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehículos BMW de los modelos i4 e iX SAV de los años 2022-2023 no cumplen con el Estándar Federal de Seguridad de Vehículos (Federal Motor Vehicle Safety Standard, FMVSS) n.º 141 (Requisitos mínimos de sonido para vehículos eléctricos e híbridos). Según nuestros registros, usted es propietario de un vehículo que podría estar afectado.
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Atentamente. BMW of North America, LLC
Hay una reparación disponible
English translation on front side Traducción en inglés en el frente
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**************************************************************************************************************

From: Broadcast Messaging System
To: DL-BMS_Message_Monitors
Subject: BMW Recall 23V-xxx: Vehicle Sound Generator
Date: Thursday, January 19, 2023 11:35:56 AM Publish Date:
From: Expiration Date: January 19, 2023 Technical Service February 2, 2023 DCSnet Message
Urgent Subject: BMW Recall 23V-xxx: Vehicle Sound Generator
BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW i4 and iX vehicles that were produced between November 11, 2021 and December 22, 2022. Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet a Federal requirement. The Recall Notice and Q&A have been attached for further information. Software is expected to be available sometime in February. The bulletin will be updated when additional information becomes available.
B65 06 23: I20
B65 07 23: G26 Sincerely, Technical Service
Attachments: 23V-xyz-FAQ-(19Jan2023)[1674145007036].pdf B650623 Recall Notice[1674145007036].pdf B650623_I20[1674145007036].pdf
B650723 Recall Notice[1674145007036].pdf
B650723_G26[1674145007036].pdf 23V-xyz-FAQ-(19Jan2023) [1674145007036].pdf
B650623 Recall Notice[1674145007036].pdf B650623_I20[1674145007036].pdf
B650723 Recall Notice[1674145007036].pdf B650723_G26[1674145007036].pdf
Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW i, All Offering, All Region, All Areas, All Departments, All Personnel
cks), All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars CC-All 1/19/23, 1:22 PM 65 06 23_RECALL 23V-XXX: VEHICLE SOUND GENERATOR SIB 65 06 23
RECALL 23V-XXX: VEHICLE SOUND GENERATOR 2023-01-19 MODEL
E-Series Model Description Production Date
I20 iX Sports Activity Vehicle January 13, 2022 – December 21, 2022 AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. Tomorrow, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION
BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between January 13, 2022 and December 21, 2022. Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet a Federal requirement. The Recall Notice and Q&A have been attached for further information. Software is expected to be available sometime in February. The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf B650623_23V-xyz-FAQ-(19Jan2023).pdf picture_as_pdf B650623 Recall Notice.pdf Copyright ©2023 BMW of North America, Inc.
about:blank 1/2 1/19/23, 1:22 PM 65 06 23_RECALL 23V-XXX: VEHICLE SOUND GENERATOR Copyright ©2023 BMW of North America, Inc.
about:blank 2/2 Attachment to B65 06 23 January 2023 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors
RE: Recall 23V-xxx: Vehicle Sound Generator – B65 06 23 BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between January 13, 2022 and December 21, 2022.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 06 23 January 2023
Non-Compliance Recall 23V-xyz
Vehicle Sound Generator Model Year 2022-2023 BMW i4, iX SAV
Issue Date: 01/19/2023 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?
Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected. Q2. What is the specific issue?
Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet a Federal requirement. Q3. Why are other models / vehicles not included in this Non-Compliance Recall?
Other models have been programmed with software according to specifications. Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied?
The vehicle will receive a software programming update for free and will take approximately one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall. 1/19/23, 1:21 PM 65 07 23_RECALL 23V-XXX: VEHICLE SOUND GENERATOR SIB 65 07 23
RECALL 23V-XXX: VEHICLE SOUND GENERATOR 2023-01-19 MODEL
E-Series Model Description Production Date
G26 i4 Gran Coupe November 11, 2021 – December 22, 2022 AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. Tomorrow, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION
BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW i4 vehicles that were produced between November 11, 2021 and December 22, 2022. Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet a Federal requirement. The Recall Notice and Q&A have been attached for further information. Software is expected to be available sometime in February. The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf B650723_23V-xyz-FAQ-(19Jan2023).pdf picture_as_pdf B650723 Recall Notice.pdf Copyright ©2023 BMW of North America, Inc.
about:blank 1/2 1/19/23, 1:21 PM 65 07 23_RECALL 23V-XXX: VEHICLE SOUND GENERATOR Copyright ©2023 BMW of North America, Inc.
about:blank 2/2 Attachment to B65 07 23 January 2023 NON-COMPLIANCE RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors
RE: Recall 23V-xxx: Vehicle Sound Generator – B65 07 23 BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW i4 vehicles that were produced between November 11, 2021 and December 22, 2022.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B65 07 23 January 2023
Non-Compliance Recall 23V-xyz
Vehicle Sound Generator Model Year 2022-2023 BMW i4, iX SAV
Issue Date: 01/19/2023 Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?
Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected. Q2. What is the specific issue?
Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet a Federal requirement. Q3. Why are other models / vehicles not included in this Non-Compliance Recall?
Other models have been programmed with software according to specifications. Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Non-Compliance Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied?
The vehicle will receive a software programming update for free and will take approximately one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-026
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC JAN 25, 2023 NHTSA Recall No. : 23V-026 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 3,431 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2023 BMW i4 eDrive40 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : Approximately 1,988 vehicles may not fully conform to FMVSS 141 Section 5. Basis for recall population determination: Vehicle assembly information and supplier production records were used to determine the specific dates of potentially affected vehicles. Recall component difference to non-recall component: Vehicles have been programmed with external artificial sound generation software that may not fully conform to FMVSS 141. Production Dates : NOV 11, 2021 – DEC 22, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-026 Page 2 Vehicle 2 : 2022-2023 BMW iX xDrive50 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : Approximately 1,443 vehicles may not fully conform to FMVSS 141 Section 5. Basis for recall population determination: Vehicle assembly information and supplier production records were used to determine the specific dates of potentially affected vehicles. Recall component difference to non-recall component: Vehicles have been programmed with external artificial sound generation software that may not fully conform to FMVSS 141. Production Dates : JAN 13, 2022 – DEC 21, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : This non-compliance recall involves the external artificial sound generator control unit. During vehicle start-up, the control unit may, sporadically, experience a fault condition. As a result, the control unit software may not, in certain vehicle operating conditions, generate the required external artificial sound. Therefore, potentially affected vehicles may not fully conform to FMVSS 141 Section 5. FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In certain vehicle operating conditions, this could increase the risk of injury to certain pedestrians who may need this sound to be aware of potentially affected vehicles in close proximity.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-026 Page 3 Component Name 1 : External Artificial Sound Generator Software Component Description : External Artificial Sound Generator Software Component Part Number : N/A – Software Supplier Identification : Component Manufacturer
Name : Harman Becker Automotive Systems Address : Becker-Göring-Strasse 16
Karlsbad Foreign States 76307
Country : Germany Chronology :
On December 14, 2022, during a quality check at a vehicle assembly plant, it was noticed that a 2023 BMW iX did not generate an external artificial sound. During this check, it was also noted that this condition occurred sporadically. An engineering review was initiated. Tests and analyses were performed on a range of vehicles which contained various option packages. Preliminary analyses indicated that some test vehicles experienced the condition sporadically, while other test vehicles did not exhibit the condition. Additional tests and analyses were conducted. A review of regulatory requirements including FMVSS 141 was performed. It was not yet clear which vehicle build configurations were potentially affected and, if so, either sporadically, or more frequently. Further analyses involving vehicle assembly information, production system records, and vehicle build configuration specifications including software coding levels were reviewed. These reviews were conducted to determine the specific vehicle models and option packages that could potentially be affected. On January 18, 2023, BMW determined that potentially affected vehicles may not fully conform to FMVSS 141 Section 5 and decided to conduct a voluntary recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-026
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Potentially affected vehicles will be programmed with updated external artificial sound generator software.
Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW dealer to have the remedy performed for free. If this condition were noticed on a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre- notification remedy re Part 573.13 and Part 577.11 is not necessary.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recalled Component: External Artificial Sound Generator Software; p/n – N/A – Software
NR Recall Schedule :
Description of Recall Schedule : Dealer notification is planned to begin and end on January 25, 2023.
Owner notification is planned to begin and end on March 17, 2023.
Planned Dealer Notification Date : JAN 25, 2023 – JAN 25, 2023
Planned Owner Notification Date : MAR 17, 2023 – MAR 17, 2023
* NR – Not Reported

SEOCONTENT-END