22V-670 Third Row Seat – 2019-2022 BMW X7 SAV

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9/26/22, 10:33 AM 52 05 22_RECALL 22V-670: THIRD ROW SEAT 1/6 SIB 52 05 22 RECALL 22V-670: THIRD ROW SEAT 2022-09-26 This Service Information Bulletin (Revision #1) replaces SI B52 05 22 dated September 2022. What’s New: Recall number 22V-670 added Cause, Correction, Procedure and Claim information added MODEL E-Series Model Description Production Date G07 X7 Sports Activity Vehicle January 4, 2019 – February 3, 2022 AFFECTED VEHICLES Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective September 7, 2022) on certain Model Year 2019 – 2022 BMW X7 SAV vehicles that were produced between January 4, 2019, and February 3, 2022. The third-row seat may not have been produced to specifications by the supplier. In a crash, the seat may not be fully locked, which could increase the risk of injury. The seat will be inspected and, if necessary, parts will be replaced. The Recall Notice and Q&A have been attached for further information. CAUSE Compression springs that are required for the electric fold function may not be installed correctly or may be missing altogether. An improperly positioned or missing compression spring prevents the seat backrest from locking completely. CORRECTION Check the 4 compression springs on the backrest frame of the third-row seats and rework if necessary. Copyright ©2022 BMW of North America, Inc. 9/26/22, 10:33 AM 52 05 22_RECALL 22V-670: THIRD ROW SEAT 2/6 PROCEDURE Remove the luggage compartment floor covering according to Repair Instructions 51 47 101 Remove 2 plastic covers. Remove 2 T40 head bolts. Lift out luggage compartment floor. Release the 4 mounting clips from the luggage compartment well trim. Copyright ©2022 BMW of North America, Inc. 9/26/22, 10:33 AM 52 05 22_RECALL 22V-670: THIRD ROW SEAT 3/6 Press down on the luggage compartment well trim for a better view of the 4 locking elements. There are 2 springs per seat installed, Underneath the inboard (IB) and outboard (OB) pivot points You can feel the springs easier than you can see them. Here we are pointing at the Left Hand Inboard (LH IB) compression spring. This is the view looking from underneath the seat at the Left Hand Inboard (LH IB) compression spring. Copyright ©2022 BMW of North America, Inc. 9/26/22, 10:33 AM 52 05 22_RECALL 22V-670: THIRD ROW SEAT 4/6 Here is a close-up view of a correctly installed compression spring. The compression spring is missing in this picture. Check that the 4 compression springs are Copyright ©2022 BMW of North America, Inc. 9/26/22, 10:33 AM 52 05 22_RECALL 22V-670: THIRD ROW SEAT 5/6 correctly installed. If any of the springs are missing, submit an INFO ONLY TSARA case letting us know how many spring(s) you will need and pictures of the missing spring location. These springs are not in ETK and can only be ordered via an INFO ONLY TSARA case. To install the spring(s) it may be necessary to remove the third-row seat for proper access. PARTS INFORMATION Submit an INFO ONLY TSARA case letting us know how many spring(s) you will need. Please attach photos of all locations missing springs. There is a very low failure rate. CLAIM INFORMATION Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below that applies. Defect Code: 0052070200 G07 Check backrest frame on 3rd row seating and rectify as necessary Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 73 568 Check compression springs on the backrest frame (third-row seating) and rework if necessary 3 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 2 00 73 030 Check compression springs on the backrest frame (third-row seating) and rework if necessary 5 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B52 05 22 WP 1), unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. Copyright ©2022 BMW of North America, Inc. 9/26/22, 10:33 AM 52 05 22_RECALL 22V-670: THIRD ROW SEAT 6/6 However, if you receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B520522_22V-xyz-FAQ-(07Sep2022).pdf picture_as_pdf B520522 Recall Notice.pdf Copyright ©2022 BMW of North America, Inc. Attachment to B52 05 22 September 2022 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-xxx: Third Row Seat – B52 05 22 BMW AG is conducting a Voluntary Safety Recall (effective September 7, 2022) on certain Model Year 2019 – 2022 BMW X7 SAV vehicles that were produced between January 4, 2019 and February 3, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B52 05 22 September 2022 Safety Recall 22V-xyz Third Row Seat Model Year 2019-2022 BMW X7 SAV Issue Date: 09/07/2022 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Model Year 2019-2022 BMW X7 SAV models in the US are potentially affected. Q2. What is the specific issue? The third row seat may not have been produced to specifications by the supplier. In a crash, the seat may not be fully locked, which could increase the risk of injury. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have a third row seat that was produced to specifications by the supplier. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? The seat will be inspected and, if necessary, parts will be replaced for free and should take about one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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SAMPLE Company BMW of North America, LLC BMW Group Company Mailing Address PO Box 1227 Westwood NJ 07675-1227 Telephone (800) 525-7417 Fax (201) 930-8362 E-mail CustomerRelations@ bmwusa.com Internet bmwusa.com BMW IMPORTANT SAFETY RECALL This notice applies to your vehicle, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2019-2022 BMW X7 SAV models. Our records indicate that you are the owner of a potentially affected vehicle. Why are we contacting you? We are pleased to inform you that we are ready to perform this safety recall. If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment. Please visit bmwusa.com/dealer to locate your nearest authorized BMW center. What could happen? The third-row seat may not have been produced to specifications by the supplier. A spring, which locks the backrest, may not have been installed properly, and could become dislodged or detached. In a crash, the backrest may not be fully locked, which could increase the risk of an injury. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. What will BMW do? The third-row seat will be inspected and, if necessary, the spring will be replaced for free which could take about one hour. There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to check what may be available. What if I am not the current owner of this vehicle? If you changed your address or sold the vehicle, please let us know by visiting bmwusa.com/mybmw or by contacting BMW Customer Relations (see left side of page for contact info). If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What if I have additional questions? For the latest updates to this recall, please visit bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, please contact BMW Customer Relations. If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this safety recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely, BMW of North America, LLC Remedy is Available Spanish translation on back side Traducción en español en el lado inverso Recall Campaign No. 22V-670: Third-Row Seat November 2022 Dear BMW Owner / Lessee: 000001 SAMPLE 000001 Empresa BMW of North America, LLC BMW Group Company Dirección postal PO Box 1227 Westwood, NJ 07675-1227 Teléfono (800) 525-7417 Fax (201) 930-8362 Correo electrónico CustomerRelations@ bmwusa.com Sitio web bmwusa.com BMW IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD Este aviso se aplica a su vehículo, Campaña de retirada n.º 22V-670: asiento de la tercera fila Noviembre de 2022 Estimado propietario o arrendatario de un vehículo BMW: Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehículos del modelo X7 SAV de BMW, correspondientes a los años 2019 a 2022, tienen un defecto relacionado con la seguridad de los vehículos motorizados. Según nuestros registros, usted es propietario de un vehículo que podría estar afectado. ¿Por qué nos comunicamos con usted? Nos complace informarle que estamos listos para realizar esta retirada por motivos de seguridad. Si no se ha llevado a cabo la retirada, comuníquese de inmediato con su centro autorizado de BMW para programar una cita. Visite bmwusa.com/dealer para encontrar el centro autorizado de BMW más cercano. ¿Qué podría suceder? Es posible que el asiento de la tercera fila no se haya fabricado según las especificaciones del distribuidor. Hay un resorte que traba el respaldo que tal vez no se haya instalado correctamente y que podría soltarse o desacoplarse. En un accidente, el respaldo podría no estar completamente trabado, lo que podría aumentar el riesgo de sufrir lesiones. Si usted no es la única persona que conduce este vehículo, comparta esta información importante con todos los demás conductores y pasajeros. ¿Qué hará BMW? Se inspeccionará el asiento de la tercera fila y, si es necesario, se reemplazará el resorte gratis, lo que podría tomar aproximadamente una hora. Podría haber algunas opciones para ayudarlo en caso de que sea un inconveniente llevar el vehículo para repararlo, si fuera necesario. Comuníquese con su centro local de BMW para consultar cuáles son las opciones disponibles. ¿Qué ocurre si no soy el propietario actual de este vehículo? Si cambió de dirección o vendió el vehículo, debe informarlo en bmwusa.com/mybmw o comunicarse con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (consulte la información de contacto en el lado izquierdo de la página). Si usted es arrendador del vehículo, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días. ¿Qué debo hacer si tengo más preguntas? Para conocer las últimas actualizaciones sobre esta retirada, visite bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con su centro autorizado de BMW. Si necesita más ayuda, comuníquese con el Servicio de Atención al Cliente de BMW. Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), en 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la línea directa de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar el sitio web http://www.safercar.gov. Le aseguramos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada por motivos de seguridad le causa algún inconveniente. Recomendamos que usted y sus pasajeros usen el cinturón de seguridad en todo momento. Atentamente. BMW of North America, LLC Hay una reparación disponible English translation on front side Traducción en inglés en el frentec

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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 22V-xxx: Third Row Seat Date: Wednesday, September 7, 2022 9:14:50 AM Publish Date: From: Expiration Date: September 7, 2022 Technical Service September 21, 2022 DCSnet Message Urgent Subject: BMW Recall 22V-xxx: Third Row Seat BMW AG is conducting a Voluntary Safety Recall (effective September 7, 2022) on certain Model Year 2019 – 2022 BMW X7 SAV vehicles that were produced between January 4, 2019 and February 3, 2022. The third row seat may not have been produced to specifications by the supplier. In a crash, the seat may not be fully locked, which could increase the risk of injury. The seat will be inspected and, if necessary, parts will be replaced. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. Sincerely, Technical Service Attachments: B520522 Recall Notice[1662553890276].pdf B520522[1662553890276].pdf B520522_22V-xyz-FAQ-(07Sep2022)[1662553890276].pdf B520522 Recall Notice[1662553890276].pdf B520522[1662553890276].pdf B520522_22V-xyz-FAQ-(07Sep2022)[1662553890276].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars, CC-All 9/8/22, 1:53 PM 52 05 22_RECALL 22V-XXX: THIRD ROW SEAT 1/1 SIB 52 05 22 RECALL 22V-XXX: THIRD ROW SEAT 2022-09-07 MODEL E-Series Model Description Production Date G07 X7 Sports Activity Vehicle January 4, 2019 – February 3, 2022 AFFECTED VEHICLES Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective September 7, 2022) on certain Model Year 2019 – 2022 BMW X7 SAV vehicles that were produced between January 4, 2019 and February 3, 2022. The third row seat may not have been produced to specifications by the supplier. In a crash, the seat may not be fully locked, which could increase the risk of injury. The seat will be inspected and, if necessary, parts will be replaced. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. Supporting Materials picture_as_pdf B520522_22V-xyz-FAQ-(07Sep2022).pdf picture_as_pdf B520522 Recall Notice.pdf Copyright ©2022 BMW of North America, Inc. Attachment to B52 05 22 September 2022 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-xxx: Third Row Seat – B52 05 22 BMW AG is conducting a Voluntary Safety Recall (effective September 7, 2022) on certain Model Year 2019 – 2022 BMW X7 SAV vehicles that were produced between January 4, 2019 and February 3, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B52 05 22 September 2022 Safety Recall 22V-xyz Third Row Seat Model Year 2019-2022 BMW X7 SAV Issue Date: 09/07/2022 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Model Year 2019-2022 BMW X7 SAV models in the US are potentially affected. Q2. What is the specific issue? The third row seat may not have been produced to specifications by the supplier. In a crash, the seat may not be fully locked, which could increase the risk of injury. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have a third row seat that was produced to specifications by the supplier. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? The seat will be inspected and, if necessary, parts will be replaced for free and should take about one hour. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-670 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : SEP 07, 2022 NHTSA Recall No. : 22V-670 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 246 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 246 vehicles were manufactured with a third-row seat that may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The third-row seat may not have been produced by the supplier according to specifications. Production Dates : JAN 04, 2019 – FEB 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The third row seat may not have been produced by the supplier according to specifications. One or more of the compression springs, which lock the backrest, may not have been installed properly, and could become dislodged or detached. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In a crash, the seat backrest may not be fully locked, which could increase the risk of injury. Part 573 Safety Recall Report 22V-670 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Third Row Seat Compression Spring Component Description : Third Row Seat Compression Spring Component Part Number : N/A Supplier Identification : Component Manufacturer Name : BROSE Address : 3933 Automation Ave. Auburn Hills Michigan 48326 Country : United States Chronology : On February 15, 2022, BMW became aware of a third-row seat that may not have been produced by the supplier according to specifications. The supplier noticed that, during the preparation of the seat for shipping, a compression spring was not present. A review of supplier production records was initiated. During March, the supplier production records review consisted of an analysis of images captured during the seat assembly process, and also records containing electrical measurements in which seat folding and unfolding was recorded during End-of-Line (EoL) testing. These recorded electrical measurements were analyzed in an attempt to identify potentially affected vehicles, but the recorded data alone was not sufficient. In April, a field inspection program in certain European markets was initiated to supplement the supplier records analysis. Available third-row seats were manually checked for the presence and proper installation of both compression springs. It was found that a number of seats did not have the proper configuration regarding compression springs. In July, further analyses compared the results of the field inspections to the supplier production records, and it indicated that a more robust analysis was needed to identify potentially affected seats. As a result, statistical Part 573 Safety Recall Report 22V-670 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 methods were applied to the EoL measurements and thresholds, which were used to identify a more comprehensive selection of potentially affected seats. Vehicle assembly information and supplier production and process records were reviewed to determine the number, and production dates, of potentially affected vehicles. On August 31, 2022, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue. Description of Remedy : Description of Remedy Program : The third-row seat will be inspected and, if necessary, improperly installed compression springs will be removed and properly reinstalled, and/or missing compression springs will be installed. Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW dealer to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recall component: Third Row Seat Compression Spring – part number: N/A Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notification is expected to begin and end on September 7, 2022. Owner notification is expected to begin and end on October 31, 2022 Planned Dealer Notification Date : SEP 07, 2022 – SEP 07, 2022 Planned Owner Notification Date : OCT 31, 2022 – OCT 31, 2022 * NR – Not Reported

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