MODEL
| E-Series | Model Description | Production Date |
| G01 | X3 xDrive30e Sports Activity Vehicle (SAV) | February 22 – September 17, 2020 |
| G05 | X5 xDrive45e SAV | June 6 – September 16, 2020 |
| G20 | 330e, 330e xDrive Sedan | March 5 – September 15, 2020 |
| G12 | 745e xDrive Sedan | March 5 – September 15, 2020 |
| G30 | 530e, 530e xDrive Sedan | March 4 – September 17, 2020 |
NON-AFFECTED VEHICLES
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall.
These customers have been notified by mail that their vehicles are non-affected, and are no longer included in Recall Campaign 20V-601. Please refer to the attachment B612420_Customer_Letter_Final
Therefore, these vehicles’ high-voltage batteries are not prone to the short-circuit situation described in the previous Recall announcement that was sent to them. Customers can safety resume normal operation and full recharging of their vehicles.
SITUATION
After additional in-depth research and analysis of the corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.
This Recall Campaign is listed as “Closed” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or the Warranty Vehicle Inquiry.
However, these customers will still have the option to bring their vehicle to your center to have the Special Service Action – High-Voltage Battery Condition Verification procedure described in this bulletin. This is a one time courtesy procedure to confirm the condition of their high-voltage battery as noted above.
CORRECTION
Customers have been informed of the following in their second mailing:
Their authorized BMW center will still verify the condition of their vehicle’s high-voltage battery during the next scheduled service visit or earlier if they prefer.
High-Voltage (HV) Battery Condition Verification
A procedure has been developed to verify the condition of the High-Voltage Battery on those vehicles that are no longer included in Recall Campaign 20V-601.
The one-time HV Battery Condition Verification procedure includes the following:
- The vehicle and its high-voltage battery will be inspected and diagnosed
- The corresponding data will be downloaded and analyzed to re-verify the condition of the vehicle’s high-voltage battery
- Customer will be informed of the outcome of these tests
PROCEDURE
When the following item shows open in the DCSnet Warranty Vehicle Inquiry (See below for additional instructions):
Perform the following:
1. Connect the vehicle to ISTA diagnosis and carry out a vehicle test.
2. Submit FASTA data for the completed vehicle test.
3. Submit a TSARA – High-Voltage TC (TeileClearing) case.
4. Title the TC case High-voltage Battery Condition Verification.
5. TC will analyze the collected data to re-verify the high-voltage battery’s condition.
6. TC will respond by providing further recommendations, if applicable, and an explanation of high-voltage battery module’s current cell conditions.
Note: Unfortunately, this Service Action will NOT show open in AIR.
This action requires special handing in our system, as a result, additional time may be needed to close this Open Campaign after the corresponding claim has been submitted and accepted. Prior to performing this repair on a vehicle, please also review the Repair History (Claims) section in the DCSnet Warranty Vehicle Inquiry to confirm a prior claim submission with DC 85 80 01 09 NA has not already been submitted.
<Date>
<First Name> <Last Name>
<Company Name>
<Street Address 1> <Street Address 2>
<City>, <State> <ZIP>
Dear <(Prefix> <Customer Name>,
<Model>, <VIN>
As we previously wrote to you, the above-referenced vehicle was recently affected by a recall concerning the high-voltage battery. As the safety of our customers is our priority, we directed you to immediately stop charging your vehicle as a precaution.
Recalls of this nature are swiftly communicated to all potentially affected customers, and we recognize this was an unexpected inconvenience.
Based on extensive technical analysis, BMW is pleased to let you know that we’ve determined that your vehicle’s battery is not prone to a shorted circuit. You can safely resume charging the vehicle in addition to using all driving modes.
The service team at your authorized BMW center would be happy to verify the condition of the high-voltage battery during your next scheduled visit or earlier if you prefer.
Should you have any questions, a Customer Relations and Services associate will be glad to assist you. You can reach us at this specially dedicated number: 1-855-269-3361.
Thank you for choosing BMW.
Kind regards,
Customer Relations and Services BMW of North America, LLC
Remedy Instructions and TSB – TSB re SPECIAL SERVICE ACTION: HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601)
2020-11-24
RCRIT-20V601-2484.pdf 234.141KB
Latest Recalls Documents
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
- Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
- WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, Kia, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car. The extra-long 25 ft cable easily reaches across a garage or driveway.
- HARDWIRED - PROFESSIONAL INSTALL: This Level 2 charger is hardwired (not plug-in), so a licensed electrician installs it per National Electrical Code. It delivers up to 48A on a dedicated 60A, 240V circuit - enough to charge most EVs fully overnight. Want more speed? You can set DIP switches 4 and 5 to unlock 50A on a dedicated 70A circuit. Before ordering, check your car's port type and that your electrical panel can support the circuit.
- CONTROL FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start and stop charging, set the charging speed (6-48A), get reminders, and track how much energy and money each charge uses. Requires a 2.4 GHz home WiFi network.
- SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
- GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
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- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features. Note: WiFi is needed for certain functionalities and troubleshooting steps if connectivity issues arise.
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
- WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, Kia, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car.
- PLUG IN, NO HARDWIRING: Level 2 charger delivers up to 40A to fully charge most EVs overnight. Plugs into a 240V, 4-prong NEMA 14-50 outlet (the RV/range type - NOT a dryer outlet) on a dedicated 50A circuit. The extra-long 25 ft cable easily reaches across a garage or driveway. Before ordering, check your car's port type and that you have the right outlet.
- CONTROL & SAVE FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start/stop charging, set speed (6-40A), get reminders, and track energy use and cost. Schedule off-peak overnight charging to cut your electric bill. Requires 2.4 GHz WiFi.
- SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
- GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
- [Up to 9x Faster Charging Speed]: Provides up to 46 miles/hour charging speed via hardwired connection (48 amp - up to 9x faster than a standard wall outlet) or up to 38 miles/hour via the NEMA 14-50 plug (40 amp). Professional installation recommended for optimal safety and performance. [Install The Power Outlet Cord]: No smaller than 8AWG if charge 40-48A, we suggest 6AWG cord.(1.The input side is belongs to the electrician electric automobile regulation scope, need to use three 6AWG cable wires for 48A; 2.The charging cable belongs to the automotive connector certification standard, so the 8AWG cable can meet the 48A.)
- [DESIGNED WITH J1772 Connector for All North America j1772 Connector EVs/PHEVs. Not fits for Tesla/Nacs Connector Cars(j1772 to Tesla adapter needed)]: Compatible with Tesla cars (Adapter needed, not included), Ford, GM, Audi, Kia, Honda, Kia, Hyundai, Gmc, Chevrolet Bolt, VW ID 4, Nissan Leaf, Ford Mustang Mach-E, IONIQ 5 2024 and before, BMW i3, i4, iX, Jeep Wrangler 4xe, etc. [Not fits for Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]
- [Safety & Faster Charging with ETL, FCC, Energy Star Certified]: Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594. (ETL and FCC certified EV car charger with 3-year Warranty)
- [Plug-play Mode(The Default Setting), Smart Touch Screen, No APP Needed]: Clearly show the charging amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the buttons, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to enter the setting interface, then you can adjust the amperage from 16A to 48A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- [Smart WIFI APP, You can Set the Charging Period]: By APP, you can wirelessly check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging latches, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then wait 3-5 seconds and re-start your device.
SEOCONTENT-START
12/8/2020 61 24 20_SPECIAL SERVICE ACTION: HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601) 1/3 SIB 61 24 20 SPECIAL SERVICE ACTION: HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601) 2020-11-24 PARTS INFORMATION No parts are required unless otherwise specified. WARRANTY INFORMATION Covered, one-time, under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Note: Please do not use Defect Code 85 80 01 09 00 for this claim submission. This defect code is not active for claim submission. Claims with this defect code will be rejected. Use the Defect Code shown below. Defect Code: 85800109NA B61 24 20 HIGH-VOLTAGE BATTERY CONDITION VERIFICATION : Labor Operation Description Labor Allowance 00 00 006 Performing vehicle test (with vehicle diagnosis system – checking faults) (Main work) Refer to AIR Or: 00 00 556 Performing vehicle test (with vehicle diagnosis system – checking Refer to AIR Copyright ©2020 BMW of North America, Inc. 12/8/2020 61 24 20_SPECIAL SERVICE ACTION: HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601) 3/3 faults) (Plus work) And: 61 21 528 Connect an approved battery charger/power supply (in AIR as Recharge vehicle electrical system battery) Refer to AIR And: 61 25 910 Recharging high-voltage battery unit (to high voltage charging socket) Refer to AIR And: 00 58 677 TeileClearing lump-sum fee Associated work Refer to AIR If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006. Refer to AIR for the corresponding flat rate unit (FRU) allowances. RO and Claim Repair Comments Reference SI B61 24 20 and document the current condition of the High-Voltage Battery, unless otherwise required by State law. Other Repairs (After HV Battery Condition Verification) If other eligible and covered work is performed as a result of performing the ISTA diagnostics, related test plans and/or as recommended through the TSARA case response, claim this work with the applicable Defect Code and the labor operations that are listed in AIR (including diagnosis). As applicable to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your diagnosis work time, job/repair work time (WT), WT and the repair-related explanation procedures. QUESTIONS REGARDING THIS BULLETIN Technical inquiries Submit feedback at the top of this bulletin Warranty inquiries Submit an IDS ticket to the Warranty Department or use the chat available in the Warranty Documentation Portal Parts inquiries Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B612420_Customer_Letter_Final.pdf Copyright ©2020 BMW of North America, Inc. Attachment to B61 24 20 November 2020 BMW of North America, LLC Company BMW of North America, LLC Postal Address PO Box 1227 Westwood, NJ 07675-1227 Telephone (800) 831-1117 Fax (201) 930-8484 Website bmwusa.com
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SEOCONTENT-END
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