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May 15, 2024 NHTSA CAMPAIGN NUMBER: 24V340000
Armrest May Detach When Air Bag Deploys
A detached armrest can strike a rear seat occupant or prevent the thorax air bag from deploying properly, increasing the risk of injury.
NHTSA Campaign Number: 24V340
Manufacturer BMW of North America, LLC
Components AIR BAGS, STRUCTURE
Potential Number of Units Affected 9
Summary
BMW of North America, LLC (BMW) is recalling certain 2025 MINI Countryman S ALL4 and JCW Countryman ALL4 vehicles. The armrest support bracket on the rear side door panel may be improperly secured, allowing the armrest to detach during an air bag deployment.
Remedy
Dealers will replace the left and right rear side door panels, free of charge. The vehicles have not been sold from dealer inventory and therefore no owner letters will be mailed. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your MINI has a Recall
MODEL
E-Series | Model Description | Production Date |
U25 | MINI Countryman | March 4, 2024 – March 22, 2024 |
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of May 9, 2024, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG has issued a Delivery Stop (effective May 8, 2024) on a small number of Model Year 2025 MINI vehicles that were produced between March 4, 2024, and March 22, 2024.
As of May 14, 2024, this Delivery Stop has been upgraded to a Safety Recall
The left and/or right rear side door panel may not have been produced by the supplier according to specifications. The armrest could become loose and, in a crash, could contact a rear seat occupant, or affect deployment of the thorax air bag.
Chronology :
On March 27, 2024, during rear side door assembly at the supplier, an inline production quality check indicated a no-pass condition. Analysis indicated that the screws connecting the armrest support bracket to the door panel were present, but not in the proper position. Additional reviews at the supplier were conducted.
On April 2nd, an engineering investigation was initiated. Initial reviews suggested that this could lead to customer dissatisfaction, such as noise and/or vibration as a result of one or more loose screws at the attachment points. Further reviews indicated that on March 13th, there was a process change at the supplier involving the connection of the armrest support bracket to the door panel.
Reviews of all rear side door panels produced on/after March 13th was initiated. End-of-line data was checked for proper positioning and fixation of the screws. Reviews suggested that this condition could have an affect during a crash. On April 15th, an assembly plant stop ship was implemented.
Additional analyses indicated that, during a crash, the armrest support bracket could loosen to such an extent that the armrest could contact a rear seat occupant and/or affect the deployment of the thorax air bag.
Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles.
On May 8, 2024, BMW decided to conduct a voluntary safety recall.
BMW is not aware of any warranty claims, customer complaints, or field reports related to this issue. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
MINI | COUNTRYMAN | 2025 |
3 Associated Documents
Manufacturer Notices(to Dealers,etc) – Dealer Message re MINI Recall 24V-xxx: Rear Door Trim Panel
Recall Acknowledgement
RCAK-24V340-7605.pdf 645.161KB
Recall 573 Report
RCLRPT-24V340-7551.PDF 214.562KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V340&docType=RCL
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SEOCONTENT-START
From: Broadcast Messaging System
To: DL-BMS_Message_Monitors
Subject: MINI Recall 24V-xxx: Rear Door Trim Panel
Date: Tuesday, May 14, 2024 4:37:35 PM
Publish Date:
From:
Expiration Date:
May 14, 2024
Technical Service
May 28, 2024
DCSnet Message
Urgent
Subject: MINI Recall 24V-xxx: Rear Door Trim Panel
BMW AG has issued a Delivery Stop (effective May 8, 2024) on a small number of Model Year 2025
MINI vehicles that were produced between March 4, 2024, and March 22, 2024.
As of May 14, 2024, this Delivery Stop has been upgraded to a Safety Recall
The left and/or right rear side door panel may not have been produced by the supplier according to
specifications. The armrest could become loose and, in a crash, could contact a rear seat occupant,
or affect deployment of the thorax air bag.
The revised Bulletin, Recall Notice and FAQ have been attached for further information.
The bulletin will be updated when additional information becomes available.
Sincerely,
Technical Service
Attachments: M510324 24V-xyz-RearSideDoorPanel-FAQ-(14May2024)
[1715718805238].pdf
M510324 Recall Notice[1715718805238].pdf
M510324[1715718805238].pdf
M510324 24V-xyz-RearSideDoorPanel-
FAQ-(14May2024)[1715718805238].pdf
M510324 Recall Notice[1715718805238].pdf
M510324[1715718805238].pdf
Recipients: All, 46580, MINI of Ramsey, All Departments, All Personnel
All, 34910, P & W BMW/MINI of Pittsburgh, All Departments, All Personnel
All, 22081, BMW/MINI of Fort Myers, All Departments, All Personnel
MINI Passenger Cars CC-All
SIM 51 03 24
RECALL 24V-XXX: REAR DOOR TRIM PANEL
2024-05-14
What’s New:
Title changed
This Delivery Stop has been upgraded to a Safety Recall
Situation section updated
Recall Notice and FAQ added
MODEL
E-Series Model Description Production Date
U25 MINI Countryman March 4, 2024 – March 22, 2024
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of May 9, 2024, you can see a
list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG has issued a Delivery Stop (effective May 8, 2024) on a small number of Model Year 2025 MINI
vehicles that were produced between March 4, 2024, and March 22, 2024.
As of May 14, 2024, this Delivery Stop has been upgraded to a Safety Recall
The left and/or right rear side door panel may not have been produced by the supplier according to
specifications. The armrest could become loose and, in a crash, could contact a rear seat occupant, or
affect deployment of the thorax air bag.
The Recall Notice and FAQ have been attached for further information.
The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf M510324 24V-xyz-RearSideDoorPanel-FAQ-(14May2024).pdf
picture_as_pdf M510324 Recall Notice.pdf
Copyright ©2024 MINI USA, a division of BMW of North America, LLC. All Rights Reserved
5/15/24, 10:45 AM 51 03 24_RECALL 24V-XXX: REAR DOOR TRIM PANEL
about:blank 1/2
Copyright ©2024 MINI USA, a division of BMW of North America, LLC. All Rights Reserved
5/15/24, 10:45 AM 51 03 24_RECALL 24V-XXX: REAR DOOR TRIM PANEL
about:blank 2/2
Attachment to M51 03 24 May 2024
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty
Processors
RE: Recall 24V-xxx: Rear Door Trim Panel – M51 03 24
BMW AG has issued a Delivery Stop (effective May 8, 2024) on a small number of Model Year
2025 MINI vehicles that were produced between March 4, 2024, and March 22, 2024.
As of May 14, 2024, this Delivery Stop has been upgraded to a Safety Recall.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that Centers may not legally deliver new motor
vehicles to consumers until they are fixed or use/sell replacement equipment/parts
subject to this recall. Note also that substantial civil penalties apply to violations of the
Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment to M51 03 24 May 2024
Safety Recall
24V-xyz
Rear Side Door Panel
Model Year 2025
MINI Countryman
Issue Date: 05/14/2024
Q1. Which MINI models in the US are potentially affected by this Safety Recall?
Certain Model Year 2025 MINI Countryman models in the US are potentially affected.
Q2. What is the specific issue?
The left and/or right rear side door panel may not have been produced by the supplier according
to specifications. The armrest could become loose and, in a crash, could contact a rear seat
occupant, or affect deployment of the thorax air bag.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have rear side door panel was produced by the supplier according to
specifications.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by MINI of this Safety Recall that a remedy is available,
please contact an authorized MINI dealer to schedule an appointment as soon as possible. For
the latest updates to this Safety Recall, please visit miniusa.com/recall. If you are not the only
driver of this vehicle, please advise all other drivers of this important information.
Q5. How did MINI become aware of the issue?
MINI became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail advising them of this
Safety Recall and to schedule an appointment with an authorized MINI dealer as soon as possible
to have the remedy performed. To locate your nearest authorized MINI dealer, please visit
miniusa.com/dealer.
To ensure MINI has the most up-to-date contact and vehicle information, owners should register
their vehicle at miniusa.com/ol. Registration is free and will give them access to other information
specific for their MINI vehicle. Alternatively, owners can visit miniusa.com/recall and click on
“Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
The driver and/or front passenger safety belt system will be checked and, if necessary, replaced
for free which should take about one hour.
Q8. Do I have to wait for MINI to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts,
tools, and procedures are available. For the latest updates to this Safety Recall, please visit
miniusa.com/recall.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-340
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC MAY 15, 2024 NHTSA Recall No. : 24V-340 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 9
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2025-2025 MINI Countryman S ALL4, JCW Countryman ALL4 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Approximately 9 vehicles have been manufactured with rear side door panels which may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle assembly information and supplier production process records were used to determine the specific dates of potentially affected vehicles. Recall component difference to non-recall component: During supplier production, rear side door panels may not have been produced by the supplier according to specifications. Production Dates : MAR 04, 2024 – MAR 22, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : This safety recall involves the rear side door panel. The armrest support bracket is attached to the door panel by two screws. During supplier production, the screws may not have been positioned according to specifications which could lead to an unsecure attachment. In a side crash in which deployment of the thorax air bag is warranted, the bracket may separate from the door panel.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the bracket separated from the door panel, the armrest could contact a rear Part 573 Safety Recall Report 24V-340 Page 2 Description of the Safety Risk : seat occupant and/or affect deployment of the thorax air bag, which could
increase the risk of injury. Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : Rear Side Door Panel Component Description : Rear Side Door Panel
Component Part Number : 5A9 BE 45 (left-side) / 5A9 BE 46 (right-side) Supplier Identification : Component Manufacturer
Name : SMP Deutschland GmbH, Plant Boetzingen Address : Schlossmattenstrasse 18
Boetzingen Foreign States 79268
Country : Germany Chronology :
On March 27, 2024, during rear side door assembly at the supplier, an inline production quality check indicated a no-pass condition. Analysis indicated that the screws connecting the armrest support bracket to the door panel were present, but not in the proper position. Additional reviews at the supplier were conducted. On April 2nd, an engineering investigation was initiated. Initial reviews suggested that this could lead to customer dissatisfaction, such as noise and/or vibration as a result of one or more loose screws at the attachment points. Further reviews indicated that on March 13th, there was a process change at the supplier involving the connection of the armrest support bracket to the door panel. Reviews of all rear side door panels produced on/after March 13th was initiated. End-of-line data was checked for proper positioning and fixation of the screws. Reviews suggested that this condition could have an affect during a crash. On April 15th, an assembly plant stop ship was implemented. Additional analyses indicated that, during a crash, the armrest support bracket could loosen to such an extent The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-340
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
that the armrest could contact a rear seat occupant and/or affect the deployment of the thorax air bag. Vehicle assembly information and supplier production records were reviewed to determine the number and production dates of potentially affected vehicles. On May 8, 2024, BMW decided to conduct a voluntary safety recall. BMW is not aware of any warranty claims, customer complaints, or field reports related to this issue. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.
Description of Remedy : Description of Remedy Program : The rear side door panel (left-side and/or right-side) will be replaced. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Owner notification letters are not required, as no vehicles have been retailed. Therefore, reimbursement for a pre-notification remedy re Part
573.13 and Part 577.11 is not necessary.
Recalled Component: Rear Side Door Panel; p/n – 5A9 BE 45 (left-side) / 5A9 BE 46 (right-side)
NR Recall Schedule :
Description of Recall Schedule : Dealer notification is planned to begin and end on May 15, 2024.
Owner notification is not required, as no vehicles have been retailed.
Planned Dealer Notification Date : MAY 15, 2024 – MAY 15, 2024 Planned Owner Notification Date : NR – NR
* NR – Not Reported
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