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April 24, 2024 NHTSA CAMPAIGN NUMBER: 24V288000
An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
NHTSA Campaign Number: 24V288
Manufacturer BMW of North America, LLC
Components AIR BAGS
Potential Number of Units Affected 5,761
Summary
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Remedy
Dealers will replace the head air bags, free of charge. Owner notification letters are expected to be mailed June 14, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your BMW has a Recall
Chronology :
On April 12, 2024, BMW received information from the head air bag supplier that another vehicle manufacturer had decided to perform a safety recall involving certain head air bags. The supplier also indicated that certain BMW vehicles may also have been equipped with parts produced from corresponding production lots.
BMW reviewed the information provided by the supplier, and conducted its own engineering analysis.
On April 17, 2024, out of an abundance of caution, BMW decided to conduct a voluntary safety recall.
BMW is not aware of any customer complaints, concerns, and/or instances, dealer field reports, or warranty claims that relate, or may relate, to the issue identified in this report.
BMW has not received any reports, nor is BMW otherwise aware, of any incidents, accidents or injuries that relate, or may relate, to the issue identified in this report.
20 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BMW | 228I | 2014-2015 |
BMW | 320I | 2014-2015 |
BMW | 328D | 2014-2015 |
BMW | 328I | 2014-2015 |
BMW | 335I | 2014-2015 |
BMW | 428I | 2014-2015 |
BMW | 435I | 2014-2015 |
BMW | M235I | 2014-2015 |
BMW | M3 | 2014-2015 |
BMW | M4 | 2014-2015 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V288-1181.pdf 645.348KB
Defect Notice 573 Report
RCLRPT-24V288-7983.PDF 217.414KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re BMW Recall 24V-xxx: Head Air Bag
RCMN-24V288-3084.pdf 438.411KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V288&docType=RCL
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-288
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC APR 24, 2024 NHTSA Recall No. : 24V-288 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 5,761 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2014-2015 BMW 2 Series Coupe (228i, 228i xDrive, M235i) Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Approximately 195 vehicles were equipped with a head air bag that may not have been produced by the supplier according to specifications. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The head air bag may not have been produced by the supplier according to specifications. Production Dates : DEC 04, 2013 – JUN 16, 2014
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-288 Page 2 Vehicle 2 : 2014-2015 BMW 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3)
Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Approximately 4,045 vehicles were equipped with a head air bag that may not have been produced by the supplier according to specifications. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The head air bag may not have been produced by the supplier according to specifications. Production Dates : NOV 26, 2013 – SEP 04, 2014
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2014-2015 BMW 3 Series Sedan (328d, 328d xDrive) Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : DIESEL
Descriptive Information : Approximately 260 vehicles were equipped with a head air bag that may not have been produced by the supplier according to specifications. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The head air bag may not have been produced by the supplier according to specifications. Production Dates : NOV 26, 2013 – JUL 03, 2014
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-288 Page 3 Vehicle 4 : 2014-2015 BMW 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4) Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Approximately 1,088 vehicles were equipped with a head air bag that may not have been produced by the supplier according to specifications. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The head air bag may not have been produced by the supplier according to specifications. Production Dates : DEC 16, 2013 – APR 02, 2014
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2015-2015 BMW 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : Approximately 173 vehicles were equipped with a head air bag that may not have been produced by the supplier according to specifications. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The head air bag may not have been produced by the supplier according to specifications. Production Dates : JUN 17, 2014 – JUL 09, 2014
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-288 Page 4 Description of Defect :
Description of the Defect : This safety recall involves the head air bag which may not have been produced by the supplier according to specifications. Over time, contamination within the inflator can lead to corrosion, which can result in a failure at the weld joint. In very rare cases, this could cause a separation of the two halves of the inflator at the joint. This could occur even in situations in which an ignition for an air bag deployment does not occur. Weld joint irregularities could also, over time, cause stored gas to leak from the inflator.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A rapid inflator separation could result in injury or fatality to vehicle
occupants, and to persons who may be near the vehicle if this issue occurs. Over time, if gas leaked from the inflator, then in a crash, this could result in partial inflation of the head air bag and result in insufficient restraint to a vehicle occupant, which could increase the risk of injury.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : Head Air Bag Component Description : Head Air Bag Left/Right
Component Part Number : 7239399, 7239400, 7311201, 7311202, 7390327, 7390328 Supplier Identification : Component Manufacturer
Name : Autoliv Steering Wheels Mexico S. de R.L Address : 1320 Pacific Drive
Auburn Hills Michigan 48326
Country : United States Chronology : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-288
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
On April 12, 2024, BMW received information from the head air bag supplier that another vehicle manufacturer had decided to perform a safety recall involving certain head air bags. The supplier also indicated that certain BMW vehicles may also have been equipped with parts produced from corresponding production lots. BMW reviewed the information provided by the supplier, and conducted its own engineering analysis. On April 17, 2024, out of an abundance of caution, BMW decided to conduct a voluntary safety recall.
BMW is not aware of any customer complaints, concerns, and/or instances, dealer field reports, or warranty claims that relate, or may relate, to the issue identified in this report. BMW has not received any reports, nor is BMW otherwise aware, of any incidents, accidents or injuries that relate, or may relate, to the issue identified in this report.
Description of Remedy : Description of Remedy Program : The head air bags will be replaced.
Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW dealer to have the remedy performed for free. Although unlikely, owners who have had this remedy performed at their own expense prior to the recall notification, may be eligible for reimbursement according to BMW Group’s reimbursement plan in accordance with 49 CFR 573.13 and 49 CFR 577.11.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to begin and end on April 24, 2024. Owner notification is expected to begin and end on June 14, 2024.
Planned Dealer Notification Date : APR 24, 2024 – APR 24, 2024
Planned Owner Notification Date : JUN 14, 2024 – JUN 14, 2024
* NR – Not Reported
**************************************************************************************************************
From: Broadcast Messaging System
To: DL-BMS_Message_Monitors
Subject: BMW Recall 24V-xxx: Head Air Bag
Date: Wednesday, April 24, 2024 2:41:45 PM
Publish Date:
From:
Expiration Date:
April 24, 2024
Technical Service
May 8, 2024
DCSnet Message
Urgent
Subject: BMW Recall 24V-xxx: Head Air Bag
BMW AG is conducting a Voluntary Safety Recall (effective April 24, 2024) on certain Model Year
2014 – 2015 BMW vehicles that were produced between November 26, 2013, and September 4,
2014.
Certain vehicles were equipped with a head air bag that may not have been produced by the
supplier according to specifications.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Sincerely,
Technical Service
Attachments: B720124 24V-xyz-HeadAirBag-FAQ[1713983739804].pdf
B720124 Recall Notice[1713983739804].pdf
B720124[1713983739804].pdf
B720224 24V-xyz-HeadAirBag-FAQ-(24042024)[1713983739804].pdf
B720224 Recall Notice[1713983739804].pdf
B720224[1713983739804].pdf
B720324 24V-xyz-HeadAirBag-FAQ-(24April2024)[1713983739804].pdf
B720324 Recall Notice[1713983739804].pdf
B720324[1713983739804].pdf
B720124 24V-xyz-HeadAirBag-
FAQ[1713983739804].pdf
B720124 Recall Notice[1713983739804].pdf
B720124[1713983739804].pdf
B720224 24V-xyz-HeadAirBag-FAQ-(24042024)[1713983739804].pdf
B720224 Recall Notice[1713983739804].pdf
B720224[1713983739804].pdf
B720324 24V-xyz-HeadAirBag-FAQ-(24April2024)[1713983739804].pdf
B720324 Recall Notice[1713983739804].pdf
B720324[1713983739804].pdf
Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel
BMW SAV (Light Trucks), All Offering, All Region, All Areas, All Departments, All Personnel
BMW Passenger Cars, CC-All
BMW SAV (Light Trucks) CC-All
4/28/24, 1:19 AM 72 01 24_RECALL 24V-XXX: HEAD AIR BAGS LEFT AND RIGHT
about:blank 1/2
SIB 72 01 24
RECALL 24V-XXX: HEAD AIR BAGS LEFT AND RIGHT
2024-04-24
MODEL
E-Series Model Description Production Date
F22 2 Series Coupe December 4, 2013 – June 13, 2014
F30 3 Series Sedan November 26, 2013 – June 4, 2014
F32 4 Series Coupe December 17, 2013 – April 2, 2014
F80 M3 Sedan March 28, 2014
F82 M4 Coupe March 27, 2014
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of April 25, 2024, you can see a
list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective April 24, 2024) on certain Model Year 2014 –
2015 BMW vehicles that were produced between November 26, 2013, and June 13, 2014.
Certain vehicles were equipped with a head air bag that may not have been produced by the supplier
according to specifications.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf B720124 24V-xyz-HeadAirBag-FAQ.pdf
picture_as_pdf B720124 Recall Notice.pdf
Copyright ©2024 BMW of North America, Inc.
4/28/24, 1:19 AM 72 01 24_RECALL 24V-XXX: HEAD AIR BAGS LEFT AND RIGHT
about:blank 2/2
Copyright ©2024 BMW of North America, Inc.
Attachment to B72 01 24 April 2024
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty
Processors
RE: Recall 24V-XXX: Head Air Bags Left and Right – B72 01 24
BMW AG is conducting a Voluntary Safety Recall (effective April 24, 2024) on certain Model
Year 2014 – 2015 BMW vehicles that were produced between November 26, 2013, and June
13, 2014.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that Centers may not legally deliver new motor
vehicles to consumers until they are fixed or use/sell replacement equipment/parts
subject to this recall. Note also that substantial civil penalties apply to violations of the
Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B72 01 24 April 2024
Safety Recall
24V-xyz
Head Air Bag
Model Year 2014 & 2015
BMW 2, 3, and 4 Series
Issue Date: 04/24/2024
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Model Year 2014 & 2015 BMW 2 Series, 3 Series, and 4 Series in the US are potentially
affected.
Q2. What is the specific issue?
Certain vehicles were equipped with a head air bag that may not have been produced by the
supplier according to specifications.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have head air bags that was produced to specifications by the supplier.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall, please contact an
authorized BMW center to schedule an appointment as soon as possible. For the latest updates
to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this
vehicle, please advise all other drivers of this important information.
Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to
schedule an appointment with an authorized BMW center to have the remedy performed.
Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.
To ensure BMW has the most up-to-date contact and vehicle information, owners should
register their vehicle at bmwusa.com/myBMW. Registration is free and will give them access
to other information specific for their BMW vehicle. Alternatively, owners can visit
bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
Potentially affected vehicles will have the head air bags replaced for free.
Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary
parts, tools, and procedures are available. For the latest updates to this recall, please visit
bmwusa.com/recall.
4/28/24, 1:20 AM 72 02 24_RECALL 24V-XXX: HEAD AIR BAG LEFT
about:blank 1/2
SIB 72 02 24
RECALL 24V-XXX: HEAD AIR BAG LEFT
2024-04-24
MODEL
E-Series Model Description Production Date
F22 2 Series Coupe December 4, 2013 – December 21, 2013
F30 3 Series Sedan November 26, 2013 – June 30, 2014
F32 4 Series Coupe December 16, 2013 – March 28, 2014
F80 M3 Sedan June 28, 2014
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of April 25, 2024, you can see a
list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective April 24, 2024) on certain Model Year 2014 –
2015 BMW vehicles that were produced between November 26, 2013, and June 30, 2014.
Certain vehicles were equipped with a head air bag that may not have been produced by the supplier
according to specifications.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf B720224 Recall Notice.pdf
picture_as_pdf B720224 24V-xyz-HeadAirBag-FAQ-(24042024).pdf
Copyright ©2024 BMW of North America, Inc.
4/28/24, 1:20 AM 72 02 24_RECALL 24V-XXX: HEAD AIR BAG LEFT
about:blank 2/2
Copyright ©2024 BMW of North America, Inc.
Attachment to B72 02 24 April 2024
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty
Processors
RE: Recall 24V-XXX: Head Air Bag Left – B72 02 24
BMW AG is conducting a Voluntary Safety Recall (effective April 24, 2024) on certain Model Year
2014 – 2015 BMW vehicles that were produced between November 26, 2013, and June 30, 2014.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that Centers may not legally deliver new motor
vehicles to consumers until they are fixed or use/sell replacement equipment/parts
subject to this recall. Note also that substantial civil penalties apply to violations of the
Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B72 02 24 April 2024
Safety Recall
24V-xyz
Head Air Bag
Model Year 2014 & 2015
BMW 2, 3, and 4 Series
Issue Date: 04/24/2024
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Model Year 2014 & 2015 BMW 2 Series, 3 Series, and 4 Series in the US are potentially
affected.
Q2. What is the specific issue?
Certain vehicles were equipped with a head air bag that may not have been produced by the
supplier according to specifications.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have head air bags that was produced to specifications by the supplier.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall, please contact an
authorized BMW center to schedule an appointment as soon as possible. For the latest updates
to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this
vehicle, please advise all other drivers of this important information.
Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to
schedule an appointment with an authorized BMW center to have the remedy performed.
Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.
To ensure BMW has the most up-to-date contact and vehicle information, owners should
register their vehicle at bmwusa.com/myBMW. Registration is free and will give them access
to other information specific for their BMW vehicle. Alternatively, owners can visit
bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
Potentially affected vehicles will have the head air bags replaced for free.
Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary
parts, tools, and procedures are available. For the latest updates to this recall, please visit
bmwusa.com/recall.
4/28/24, 1:22 AM 72 03 24_RECALL 24V-XXX: HEAD AIR BAG RIGHT
about:blank 1/2
SIB 72 03 24
RECALL 24V-XXX: HEAD AIR BAG RIGHT
2024-04-24
MODEL
E-Series Model Description Production Date
F22 2 Series Coupe December 19, 2013 – June 16, 2014
F30 3 Series Sedan November 29, 2013 – September 4, 2014
F32 4 Series Coupe February 12, 2014 – April 1, 2014
F36 4 Series Gran Coupe June 17, 2014 – July 9, 2014
F80 M3 Sedan March 29, 2014 – July 4, 2014
F82 M4 Coupe March 31, 2014 – April 1, 2014
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of April 25, 2024, you can see a
list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective April 24, 2024) on certain Model Year 2014 –
2015 BMW vehicles that were produced between November 29, 2013, and September 4, 2014.
Certain vehicles were equipped with a head air bag that may not have been produced by the supplier
according to specifications.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf B720324 24V-xyz-HeadAirBag-FAQ-(24April2024).pdf
picture_as_pdf B720324 Recall Notice.pdf
Copyright ©2024 BMW of North America, Inc.
4/28/24, 1:22 AM 72 03 24_RECALL 24V-XXX: HEAD AIR BAG RIGHT
about:blank 2/2
Copyright ©2024 BMW of North America, Inc.
Attachment to B72 03 24 April 2024
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty
Processors
RE: Recall 24V-XXX: Head Air Bag Right – B72 03 24
BMW AG is conducting a Voluntary Safety Recall (effective April 24, 2024) on certain Model Year
2014 – 2015 BMW vehicles that were produced between November 29, 2013, and September 4,
2014.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that Centers may not legally deliver new motor
vehicles to consumers until they are fixed or use/sell replacement equipment/parts
subject to this recall. Note also that substantial civil penalties apply to violations of the
Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B72 03 24 April 2024
Safety Recall
24V-xyz
Head Air Bag
Model Year 2014 & 2015
BMW 2, 3, and 4 Series
Issue Date: 04/24/2024
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Model Year 2014 & 2015 BMW 2 Series, 3 Series, and 4 Series in the US are potentially
affected.
Q2. What is the specific issue?
Certain vehicles were equipped with a head air bag that may not have been produced by the
supplier according to specifications.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have head air bags that was produced to specifications by the supplier.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall, please contact an
authorized BMW center to schedule an appointment as soon as possible. For the latest updates
to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this
vehicle, please advise all other drivers of this important information.
Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to
schedule an appointment with an authorized BMW center to have the remedy performed.
Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.
To ensure BMW has the most up-to-date contact and vehicle information, owners should
register their vehicle at bmwusa.com/myBMW. Registration is free and will give them access
to other information specific for their BMW vehicle. Alternatively, owners can visit
bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
Potentially affected vehicles will have the head air bags replaced for free.
Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary
parts, tools, and procedures are available. For the latest updates to this recall, please visit
bmwusa.com/recall.
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