| “This site contains affiliate links for which OEMDTC may be compensated” |
February 29, 2024 NHTSA CAMPAIGN NUMBER: 24V165000
A loss of stability while riding can increase the risk of a crash.
NHTSA Campaign Number: 24V165
Manufacturer BMW
of North America, LLC
Components SUSPENSION
Potential Number of Units Affected 191
Summary
BMW of North America, LLC (BMW) is recalling certain 2024 R 1250RT, K 1600GT, K 1600GTL, and K 1600B motorcycles. The front spring strut may contain an incorrectly manufactured proportional valve that can loosen, and result in strut failure and a loss of stability.
Remedy
Dealers will inspect the strut production dates and replace the front spring struts as necessary, free of charge. Owner notification letters are expected to be mailed April 22, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your BMW Motorcycle has a Recall
SIB 33 03 24
2024-03-04
RECALL 24V-165 Check Front Suspension Strut
This Service Information Bulletin replaces SIB 33 04 24 dated Feb 4th, 2024.
What’s New (Specific text highlighted):
- Campaign Number 0033240000 for the K 1600’s and R 1250 RT was upgraded to a Recall.
MODEL
| Model | Model Description | Model Code |
| K52/11 | R 1250 RT | 0L03 |
| K48 MU2 | K 1600 GT | 0F23 |
| K48 MU2 | K 1600 GTL | 0F33 |
| K61 MUE | K 1600 B | 0F63 |
The affected vehicles have been marked with campaign number 0000334700 in AIR.
In order to determine if a specific motorcycle is affected by this campaign, it will be necessary to verify the vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is always the recommended method for determining open campaigns and vehicle stops.
SITUATION
After close inspection it has been found there was an issue during production of the suspension strut that the proportional valve in the suspension strut may loosen over the course of the service life. This results in a loss of damping function.
Since 9/18/23, only vehicles without this fault pattern are produced in series.
PROCEDURE
For vehicles that have not yet been delivered, the Recall must be completed before vehicle handover.
For affected K 1600 models and the R 1250 RT, the front and rear ESA suspension strut must be checked and replaced, if necessary.
Production date 230814 to 230911:
Suspension strut must be replaced if any of these production dates are listed on the strut in the location shown in the above figure;
(230814 / 230815 / 230816 / 230817 / 230818 / 230819 / 230820 / 230821 / 230822 / 230823 / 230824 / 230825 / 230826 / 230827 / 230828 / 230829 / 230830 / 230831 / 230901 / 230902 / 230903 / 230904 / 230905 / 230906 / 230907 / 230908 / 230909 / 2309010 / 230911).
NOTE: None of the suspension struts before or after these production dates are affected.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in ETK which takes into account specific equipment and/or options.
Additional parts like gaskets, hardware and chemicals may be required for the complete repair. R 1250 RT (K52 11): (If necessary)
Part number Replacing rear suspension strut
| 33 54 8 557 148 | Rear ESA suspension strut | QTY 1 |
| 07 11 9 908 207 | Cheese head screw M12×75-10.9-MK | QTY 1 |
| 46 51 7 688 995 | Internal Torx screw M12×1.5-60-MK | QTY 1 |
| 46 54 9 908 616 | Cheese head screw | QTY 6 |
Part number Replacing front suspension strut
| 31 48 9 899 967 | Front ESA suspension strut | QTY 1 |
| 31 48 9 444 029 | Flat seal | QTY 2 |
| 31 48 8 550 092 | Cheese head screw with washer | QTY 1 |
| 31 48 8 522 949 | Fitted Screw | QTY 1 |
| 13 53 7 700 797 | O-Ring | QTY 1 |
K1600 GT/GTL (K48 MU2) and K 1600 B (K61 MUE): (If necessary)
Part number Replacing rear suspension strut
| 33 54 8 552 065 | Rear spring strut (K48 MU2) | QTY 1 |
| 33 54 8 552 067 | Rear spring strut (K61 MUE) | QTY 1 |
| 07 12 9 905 658 | ISA bolt M12x1.5×80 – MK | QTY 5 |
| 07 12 9 908 527 | Cheese head screw | QTY 2 |
| 46 51 9 909 279 | Cheese head screw M10x45-10.9-MK | QTY 2 |
| 51 11 7 707 528 | Oval-Head screw w/collar M5x10-A2-80-MK | QTY 2 |
| 06 32 7 657 949 | Bolt M5x16-A2-80-MK | QTY 2 |
| 07 11 9 905 544 | Hexagon nut, self-locking | QTY 1 |
Part number Replacing front suspension strut
| 31 48 8 552 061 | Front ESA suspension strut | QTY 1 |
| 07 12 9 905 658 | ISA bolt M12x1.5×80 – MK | QTY 2 |
| 13 53 7 700 797 | O-Ring | QTY 1 |
| 07 12 9 905 270 | ISA screw | QTY 2 as needed |
| 46 54 7 685 133 | Oval-Head screw M6x30A2-80 | QTY 1 |
NOTICE:
Contrary to the repair instructions, the screws (part number 07 12 9 907 401) for securing the holder for the pressure modulator to the frame, do not need to be replaced to exchange the front suspension strut. The thread is simply cleaned and medium-strength screw locking agent (part number 83 19 2 210 339) is reapplied.
Loading...
Reload document 
Open in new tab
24V-xyz
Model Year 2024
BMW R 1250 RT, K 1600 GT / GTL / B
Front Spring Strut
Chronology
29 Feb 2024
On September 14, 2023, BMW was informed by the supplier that during internal quality controls one spring strut was discovered where within the damper the valve post had become disconnected from the proportional valve. An engineering investigation was initiated.
Preliminary information suggested an out-of-specification thread of the valve housing. A review of the supply chain indicated that a limited number of suspect front and rear spring struts may have been delivered to BMW where the proportional valve of the damper was not produced to specifications. No US motorcycles with potentially suspect struts had been released from the motorcycle assembly plant.
Between October and November, approximately 600 suspect spring struts were returned to the supplier from the motorcycle assembly plant for further analysis. Further investigations, including a complete review of the supply chain, showed that, contrary to first suspected cause (out-of-specification thread of the valve housing), the material of the valve housing was not according to specification.
On December 7, 2023, BMW was informed by the supplier of their results.
Motorcycle assembly information and supplier delivery records were reviewed to establish the number of motorcycles that may have been assembled with potentially affected spring struts.
Between December and January, assessments were conducted regarding the loss of the damping function. Initially, simulations and functional models for the front sprint strut were performed. Further analyses and road tests were planned.
On January 8, 2024, the review of motorcycle assembly information and supplier delivery records, which was initiated in December, was completed. On January 16, 2024, as a precaution, a delivery stop was issued to dealers, and on January 18, 2024, a service action was decided.
In February, the tests and analyses were completed.
On February 22, 2024, BMW decided to conduct a voluntary safety recall for motorcycles equipped with potentially affected front spring struts.
BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.
4 Affected Products
Vehicles
5 Associated Documents
Defect Notice 573 Report
RCLRPT-24V165-7780.PDF 215.122KB
Miscellaneous Document – Chronology
RMISC-24V165-2023.pdf 64.165KB
Loading...
Recall Acknowledgement
RCAK-24V165-3780.pdf 645.366KB
Remedy Instructions and TSB – Service Information Bulletin re RECALL 24V-165 Check Front Suspension Strut
RCRIT-24V165-1503.pdf 326.525KB
Loading...
Manufacturer Notices(to Dealers,etc)
RCMN-24V165-3754.pdf 114.504KB
Loading...
Latest Recalls Documents
- Heavy Duty Strut Spring Compressor Tool: Acymner MacPherson Spring Compression, 13/16" Hex Socket 1/2" Square Drive to compress the coil spring to replace the shock absorber unit or spring quickly and safely ; For repairs on bent struts, strut tubes and damaged pieces.
- Durable and Sturdy: Our MacPherson strut spring compressor kit is constructed with forged hooks and center screw hardened for maximum strength and longevity, designed to withstand extreme pressure in any environment. Heat-treated forcing screw and safety latches for locking hook to spring.
- Easy to Operate: Attach the brackets completely onto the spring, tighten, and remove the strut; Lubricate threads with anti-seize compound for prolonged life. This spring compressor tool set is ideal for professional mechanic and automotive repair novice.
- Safe Design: The strut spring compressor tool comes with detent pins that keep the compressor from flying off the coil spring. Locking it onto the spring so it can't come off until you pull it back, improving the safety during use.
- Wide Application: The heavy duty strut spring compressors features a threaded length of 11”, making it compatible with most vehicle’s MacPherson strut springs; Attach the threaded rods so that the hooks are set 180° apart; Evenly compress both sides of the strut spring compression tool.
- Ideal for Most Vehicles: Orion Motor Tech's spring compressor tool set with a 10.5" maximum jaw opening, is ideal for repairing damaged parts and maintaining suspension of the MacPherson struts and springs found in most small and medium-sized cars
- Easy Operation: The main shafts and precision threading on our compressor provide smooth and precise movement. Compatible with your manual or power tool's 1/2" square drive or 13/16" hex sockets, it makes transferring old springs to new struts effortless
- Secure Compression: The wide end pieces on these two automotive strut spring compressor tools quickly and easily lock onto your springs, maintaining a secure hold as you work; the built-in locking pins provide additional security and precision
- Built to Last: Our pair of coil spring compressor tools features high durability and corrosion resistance, even under punishing use, thanks to their heat-treated 40 Cr steel construction, black oxide finish on the threaded rods, and galvanized end pieces
- Compact & Portable: This shock spring compressor tool set comes with a blue blow-molded case, keeping parts organized and easy to carry, store, and access, ensuring you are always prepared for your next repair job
- For Most Vehicles: Align the hooks with the safety pins backed off, position both set of hooks, opposite each other, tighten the threaded rod with even pressure on both sides, then remove the fastener nut holding the cartridge. This heavy duty coil spring compressor repairs bent and damaged parts and performs the necessary suspension maintenance on the macPherson struts and springs found in most small and medium-sized cars
- Heavy-Duty: This heavy duty strut spring compressors is made of strong carbon steel, and black anodic oxidation coating to prevent rust and corrosion, high durability and corrosion resistance under even punishing use, constructed with forged hooks and center screw hardened for maximum strength and longevity, designed to withstand extreme pressure in any environment, ideal for professional mechanic and automotive repair
- Safe & Stable Grip: The wide end pieces lock on to your coil springs quickly and easily and keep a secure hold as you work, with locking pins offering additional security and precision, hex-shaped end for a 7/8-inch wrench or socket and allows a 1/2-inch extension for adjustment if the strut is too close to the tool, 11.5-inches threaded rods for 10-inches to 10.5-inches maximum opening to fit jaws to coils
- Contents: 2pcs 10.5 inch range coil strut spring compressor with safety locking pins, 1 pc. high quality storage case
- Storage Case: The strut spring compressors is packed in a heavy-duty storage case with precision-sized compartments for every piece - great for storage and transport while lengthening the life of the tool set.
- Durable Construction: The spiral spring compression tool is made of high-quality forged steel with black coating, which is rust resistant, corrosion-resistant, and high-strength.
- Specifications: The applicable length of springs with uncompressed is up to 15"/38cm. The maximum jaw opening of the auto suspension removal tool is 14"/35.56cm.
- Design: The suspension strut remover set includes two legs for balanced compression and two safety hook sets. The heat-treated compression screw can provide optimal power and safety.
- Application: The auto suspension strut remover installer tool kit can be used to remove coil spring to replace or repair shock absorber, spring set and strut. The Macpherson coil spring compressor is ideal for removal and installation of auto and truck coil spring and struts.
- Package Included: 2 x 15" Strut Coil Spring Compressors
- For 2 Stroke---- This 190mm shock damper spring is suitable for 2 stroke quads, some pit bikes, and projects. The rear suspension damper is suitable for many other bikes with similar dimensions and poundage. It is definitely an ideal option to your vehicle's suspension
- Shock Absorption---- The suspension shocks struts can provide a smoother ride and better overall damping management, make riding safer and more comfortable. The shock damper is special designed for tough environments and any rugged roads, that reduces impact on unsteady drives
- High Quality---- The motorcycle shock absorbing spring is made of aluminum and steel, smooth and comfortable, high strength, strong tensile strength, high temperature resistance, not easy to damage. High quality precision parts with strength and durability, with fine workmanship and glossy surface, premium metal is firm and stable
- Reference Size---- Eye Center to Center Distance is about 190mm/7.5in. Mounting Hole Diameter is about 8mm/0.3in. Suspension: 1200LBs in rear shock. The shock absorber damper is easy to install and does not require any sort of modification or drilling
- Quality Assurance---- As a professional seller, high quality products and services have always been what we stick to. Every product has passed the quality inspection before leaving the factory. Please confirm whether the product is suitable before purchasing. Always serve you wholeheartedly
- Safely Handle Any Springs: Securely remove or install springs, shock absorbers, struts, and spacers with stable and balanced compression power given by Orion Motor Tech's spring compressor tool
- Ideal for Most Vehicles: With its 11 inch range and 2200 pound capacity, this coil spring compressor works exceptionally well for springs with a wire diameter range of 0.6"-0.8" found on most cars, pickup trucks, and other large vehicles
- Secure Locking Design: The hooked jaws combine with precision threading on this easy to use coil spring compressor tool to make sure everything is locked in place for added safety
- Extendable Bracket: This strut spring compressor comes with an adjustable bracket that ensures stable parallel compression, as well as protection against accidental release of the spring under high tension
- Built to Conquer & Last: This strut spring compressor set boasts high strength and corrosion resistance thanks to its heat treated carbon steel construction and premium galvanized finish
- WIDE APPLICATION: This strut spring compression tool has a safety guard bar suitable for 8 to 11.7 inches (20.3-29.7cm) diameters coil and hook jaws that can extend from 1.4 to 11 inches (3.6-27.9cm) to fit most automobiles, motorcycles, ATVs, trucks, and other large vehicles.
- PREMIUM MATERIAL: With drop-forged hooks, heat-treated 45# steel construction,our car spring compressor tool has maximum durability and strength even under high tension, while premium galvanized finish resists corrosion and rust.
- SAFETY BRACKET: This strut coil spring compressor’s adjustable bracket can prevent accidental pressure release of spring under load and ensure stable parallel compression. Suspension spring tool bears up to 2200 pounds (1000kg).
- SECURE LOCKING DESIGN: Strut spring compressor kit hook jaws combine with locking mechanisms increasing security to protect you better.
- EASY TO USE: By rotating a 19 mm hex socket or wrench, the screw compressor can compress the spring easily. Not intended for impact tools.
- Features an adjustable safety guard bar compatible with 20.3-29.7cm diameter coil springs. Expandable hook jaws (3.6-27.9cm) adapt to suspension systems of cars, motorcycles, ATVs, trucks, and other large vehicles
- Combines drop-forged hooks with heat-treated 45# steel core for maximum tensile strength. Galvanized surface treatment provides superior corrosion resistance under extreme conditions
- Equipped with pressure-balancing brackets to prevent accidental spring release. Parallel compression design maintains stability while supporting up to 1000kg (2200lbs) load capacity
- Integrated hook jaw locking system ensures secure clamping during compression. Mechanical locking structure eliminates slippage risks for safer operation
- Operates via 19mm hex socket or wrench for controlled spring compression. Manual adjustment design allows precise force application - not intended for impact tool use
- ESSENTIAL TOOL FOR SUSPENSION MAINTENANCE: KOOPOOL strut spring compressor tool set is great for compressing the coil spring on MacPherson-style strut assembly to do routine maintenance, help to replace MacPherson struts, shock absorbers and springs, also allows repairs on bent struts, strut tubes and damaged pieces.
- WIDE APPLICATION: This coil spring compressor tool set fits strut springs of various sizes on most vehicles with MacPherson strut springs. Hex-shaped end can be used with 13/16-inch wrench or socket and allows a 1/2-inch extension for adjustment if the strut is too close to the tool. 11.5-inches precisely threaded rods of 10-inches to 10.5-inches maximum opening to fit jaws to coil springs.
- HIGH SECURITY: Made of high hardness carbon steel and heavy-duty forged construction for ultra-strength and longer service life. High-intensity structure can withstand extreme pressure when lock coil springs in place. Precisely threaded rod has a wide spring contact surface and a built-in positioning pin, lock the coil spring in place to ensure safer compression of the spring.
- HIGHLY PRACTICAL: Includes a detailed illustration for using this Macpherson spring compression tool set, follow the instruction and safety guidelines, whether professional mechanic and automotive repair novice can do this job. Fast setup and easy to operate, attach the brackets completely onto the spring carefully, and then tighten to compress the strut spring, when tighten the strut spring enough, you can remove the strut easily.
- HEAVY DUTY CARRYING CASE: Come with a heavy-duty blow molded carrying case, provides safe storage, simple organization and easy transport.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-165
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC FEB 29, 2024 NHTSA Recall No. : 24V-165 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 191 Estimated percentage with defect : 80 %
Vehicle Information : Vehicle 1 : 2024-2024 BMW R 1250 RT
Vehicle Type : MOTORCYCLES Body Style :
Power Train : GAS
Descriptive Information : Approximately 140 motorcycles were manufactured with front spring struts that may not have been produced by the supplier according to specifications. Basis for recall population determination:
Motorcycle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected motorcycles. Recall component difference to non-recall component: Potentially affected motorcycles were manufactured with front spring struts that may not have been produced by the supplier according to specifications. Production Dates : AUG 18, 2023 – SEP 15, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-165 Page 2 Vehicle 2 : 2024-2024 BMW K 1600 GT / GTL / B
Vehicle Type : MOTORCYCLES Body Style :
Power Train : GAS
Descriptive Information : Approximately 51 motorcycles were manufactured with front spring struts that may not have been produced by the supplier according to specifications. Basis for recall population determination:
Motorcycle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected motorcycles. Recall component difference to non-recall component: Potentially affected motorcycles were manufactured with front spring struts that may not have been produced by the supplier according to specifications. Production Dates : SEP 05, 2023 – SEP 15, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : This safety recall involves the front spring strut which may not have been produced by the supplier according to specifications. The front spring strut may have been manufactured with a proportional valve in the damper made from a material not corresponding to specifications. As a result, the valve may unscrew from the valve post over the course of the service life. If this occurs, the damping function of the spring strut will no longer exist.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If loss of damping occurs, it may not be noticed by the rider. Riding stability may be impaired, especially at higher speeds, which could increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-165 Page 3 Component Name 1 : ESA Front Spring Strut Component Description : ESA Front Sprint Strut Component Part Number : 31489899967, 31488552061 Supplier Identification : Component Manufacturer
Name : Tenneco Automotive Europe BVBA Address : St-Jorisstraat 4520
Sint-Truiden Foreign States 3800
Country : Belgium Chronology :
Please refer to the separate document containing the chronology. Description of Remedy :
Description of Remedy Program : Front spring struts will be inspected and, if identified by the production
date label as affected, will be replaced with updated spring struts. Owners will be notified by First Class mail and instructed to take their motorcycle to an authorized BMW motorcycle dealer to have the remedy performed for free. If this condition were to occur to a potentially affected motorcycle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recall component – ESA front spring struts
31 48 9 899 967 Front ESA spring strut R 1250 RT
31 48 8 552 061 Front ESA spring strut K 1600 GT / GTL / B Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-165
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Recall Schedule : Notification to dealers is planned to begin and end on March 1, 2024.
Notification to owners is planned to begin and end on April 22, 2024.
Planned Dealer Notification Date : MAR 01, 2024 – MAR 01, 2024
Planned Owner Notification Date : APR 22, 2024 – APR 22, 2024
* NR – Not Reported
**************************************************************************************************************
3/7/24, 10:10 AM 33 03 24_RECALL 24V-165 Check Front Suspension Strut
about:blank 1/5
SIB 33 03 24
RECALL 24V-165 Check Front Suspension Strut
2024-03-04
This Service Information Bulletin replaces SIB 33 04 24
dated Feb 4th, 2024.
What’s New
(Specific text highlighted):
Campaign Number 0033240000 for the K 1600’s and R 1250 RT was upgraded to a Recall.
MODEL
Model
Model Description
Model Code
K52/11
R 1250 RT
0L03
K48 MU2
K 1600 GT
0F23
K48 MU2
K 1600 GTL
0F33
K61 MUE
K 1600 B
0F63
The affected vehicles have been marked with campaign number
0000334700
in AIR.
In order to determine if a specific motorcycle is affected by this campaign, it will be necessary to verify thevehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceedwith the repair or take no further action. Please note, open campaigns or vehicle stops may not appear inDCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR isalways the recommended method for determining open campaigns and vehicle stops.
SITUATION
After close inspection it has been found there was an issue during production of the suspension strut thatthe proportional valve in the suspension strut may loosen over the course of the service life. This results in aloss of damping function.
Since 9/18/23, only vehicles without this fault pattern are produced in series.
PROCEDURE
For vehicles that have not yet been delivered, the Recall must be completed before vehicle handover.
For affected K 1600 models and the R 1250 RT, the front and rear ESA suspension strut must be checkedand replaced, if necessary.
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
3/7/24, 10:10 AM 33 03 24_RECALL 24V-165 Check Front Suspension Strut
about:blank 2/5
Production date 230814 to 230911:
Suspension strut
must be replaced
if any of these production dates are listed on the strut in the locationshown in the above figure;
(230814 / 230815 / 230816 / 230817 / 230818 / 230819 / 230820 / 230821 / 230822 / 230823 / 230824 /230825 / 230826 / 230827 / 230828 / 230829 / 230830 / 230831 / 230901 / 230902 / 230903 / 230904 /230905 / 230906 / 230907 / 230908 / 230909 / 2309010 / 230911).
NOTE: None of the suspension struts
before
or
after
these production dates are affected.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver anynew motorcycle covered by this notification until the recall repair has been performed. This means thatdealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacementequipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of theSafety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until therepair is completed. Please follow any special instructions that we provide to you for the return or dispositionof recall parts.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in ETK whichtakes into account specific equipment and/or options.
Additional parts like gaskets, hardware and chemicals may be required for the complete repair.
R 1250 RT (K52 11):
(If necessary)
Part number Replacing rear suspension strut
33 54 8 557 148
Rear ESA suspension strut
QTY 1
07 11 9 908 207
Cheese head screw M12×75-10.9-MK
QTY 1
46 51 7 688 995
Internal Torx screw M12×1.5-60-MK
QTY 1
46 54 9 908 616
Cheese head screw
QTY 6
Part number Replacing front suspension strut
31 48 9 899 967
Front ESA suspension strut
QTY 1
31 48 9 444 029
Flat seal
QTY 2
31 48 8 550 092
Cheese head screw with washer
QTY 1
31 48 8 522 949
Fitted Screw
QTY 1
13 53 7 700 797
O-Ring
QTY 1
K1600 GT/GTL (K48 MU2) and K 1600 B (K61 MUE):
(If necessary)
Part number Replacing rear suspension strut
33 54 8 552 065
Rear spring strut (K48 MU2)
QTY 1
33 54 8 552 067
Rear spring strut (K61 MUE)
QTY 1
07 12 9 905 658
ISA bolt M12x1.5×80 – MK
QTY 5
07 12 9 908 527
Cheese head screw
QTY 2
46 51 9 909 279
Cheese head screw M10x45-10.9-MK
QTY 2
51 11 7 707 528
Oval-Head screw w/collar M5x10-A2-80-MK
QTY 2
06 32 7 657 949
Bolt M5x16-A2-80-MK
QTY 2
07 11 9 905 544
Hexagon nut, self-locking
QTY 1
Part number Replacing front suspension strut
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
3/7/24, 10:10 AM 33 03 24_RECALL 24V-165 Check Front Suspension Strut
about:blank 3/5
31 48 8 552 061
Front ESA suspension strut
QTY 1
07 12 9 905 658
ISA bolt M12x1.5×80 – MK
QTY 2
13 53 7 700 797
O-Ring
QTY 1
07 12 9 905 270
ISA screw
QTY 2 as needed
46 54 7 685 133
Oval-Head screw M6x30A2-80
QTY 1
NOTICE:
Contrary to the repair instructions, the screws (part number 07 12 9 907 401) for securing the holder for thepressure modulator to the frame, do not need to be replaced to exchange the front suspension strut. Thethread is simply cleaned and medium-strength screw locking agent (part number 83 19 2 210 339) isreapplied.
CLAIM INFORMATION
Please submit claims via the normal claim process using the information below:
Defect code
00 00 33 47 00
Check Suspension strut, replace if necessary
Labor Operation for R 1250 RT (K52 11):
Checking suspension
00 60 426
Check Suspension strut
5 FRU
+00 60 926
Check Suspension strut
4 FRU
Replace affected suspension strut after checking
+33 54 500
Replacing rear suspension strut
8 FRU
+33 54 512
Additional work for replacing the rear suspension strut (for DynamicESA)
3 FRU
+31 48 512
Replacing front sprint strut
14 FRU
+31 48 511
Additional work for vehicle with Dynamic ESA Front
2 FRU
Labor Operation for K1600 GT/GTL (K48 MU2) and K 1600 B (K61 MUE):
Checking suspension
00 60 426
Check Suspension strut
5 FRU
+00 60 926
Check Suspension strut
4 FRU
Replace affected suspension strut after checking
+33 54 500
Replacing rear suspension strut
14 FRU
+31 48 512
Replacing front sprint strut (K 1600 GT)
21 FRU
+31 48 512
Replacing front sprint strut (K 1600 GTL, K 1600 B)
22 FRU
FRUs includes all repair procedures to complete the task with allowance for necessary ancillary tasks (e.g.,visual inspection, lubrication, cleaning parts etc.) and administrative tasks.
Labor operation code 00 60 426 is a Main labor operation. If you are using a Main labor code for anotherrepair, use the Plus code labor operation instead.
TREAD Act Reimbursement – Qualifying Prior Customer-Pay Repairs
If your center is presented with a reimbursement request, BMW of North America, LLC will reimbursequalifying customer-pay repairs that were performed on affected vehicles up to 10 days after the date theowner notification letter was sent out by BMW.
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
3/7/24, 10:10 AM 33 03 24_RECALL 24V-165 Check Front Suspension Strut
about:blank 4/5
If the customer previously paid for a qualifying repair, verify in AIR that the VIN is affected by the recallcampaign and proceed as applicable:
The customer arrives with an affected vehicle to your workshop
Perform the open Recall repair outlined in this bulletin, regardless or previous repair history.
If the prior repair qualifies (see below), submit for both the Recall repair and the customer-payreimbursement (Separate repair line items/separate defect codes).
Or:
The customer only presents your center with a customer-pay invoice for the prior repair
If the vehicle and the prior repair qualifies (see below), submit for the customer-pay reimbursementportion only.
Customer-pay Invoice Review and Reimbursement Qualification and Procedure
Review and verify that the prior customer-pay invoice (BMW center or independent repair shop) contains arepair that pertains to the recall campaign. Only the repair outlined in the published safety recall servicebulletin is eligible for reimbursement.
If this prior repair qualifies, submit a claim for reimbursement:
Verify in AIR that the VIN was affected by the recall campaign
Use defect code 85 99 00 45 NA for the amount requested under sublet 03.
Comment: (RECALL 24V-165 Check Front Suspension Strut) – Reimbursement for allowableexpenses that relate to performing the prior qualifying customer-pay repair.
Use current repair date and mileage for claim submission.
Retain copies of the customer paid invoice and the current repair invoice in your records.
Reimburse the customer directly (parts and labor).
Contact warranty via an IDS ticket with any questions.
Retain the original customer pay invoice in your files; this documentation may be requested by BMW duringthe claim review process.
Note:
A repair performed on a non-affected vehicle, or the diagnosis and repair of other unrelated issues donot qualify for reimbursement.
This claim submission for the prior customer-pay reimbursement, when it is submitted as outlined underDefect Code 85 99 00 45 NA,
will not close
the Open Safety Recall on the vehicle.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Contact the BMW Technical Support Group via TSARA
Warranty inquiries
Submit an IDS ticket to the Warranty Department
Parts inquiries
Submit an IDS ticket to the Motorrad Parts Department
Supporting Materials
picture_as_pdf
33 03 24 Recall 24V-165 Check Front Strut.pdf
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
3/7/24, 10:10 AM 33 03 24_RECALL 24V-165 Check Front Suspension Strut
about:blank 5/5
Copyright ©2024 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
**************************************************************************************************************
UPDATE: Delivery Stop – Checking Suspension Strut
Delivery Stop 330008 is now associated with 33 04 24 Service Action: Check Suspension Strut
BMW Motorrad USA is announcing a delivery stop STOP330008 for R 1250 RT (K52), R 1250 RS (K54), K 1600 GT/GTL (K48), and K 1600 Bagger (K61) produced between 08/18/2023 and 09/15/2023.
Due to a manufacturing fault, the proportional valve within the suspension strut may come loose over its lifetime. As a result, this can lead to a loss of the damping function.
Affected vehicles are flagged in AIR (Aftersales Information Research) with campaign code STOP330008. Please note, open campaigns or vehicle stops may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is always the recommended method for determining open campaigns and vehicle stops.
If you have a vehicle in your new/used inventory matching the above description it cannot be retailed until repaired.
UPDATES:
March 1st, 2024 – The service action for the K 1600 GT, K 1600 GTL, K 1600 B and R 1250 RT has been changed to Recall 24V-165 Check Front Suspension Strut. This does not change the service action for the R 1250 R and R 1250 RS. A new bulletin is being prepared and will be posted in due time.
NHTSA Statement
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any used vehicles in your inventory subject to a safety recall until the repair is completed.
Feb 5th, 2024 – Technical campaign 33 04 24 Service Action: Check Suspension Strut has been released and can be found in TIS and in AIR on Affected vehicles.
NOTE: Hyperlink will take you to TIS 2.0 for Motorrad. If you are not logged in it will take you to the login, then the home screen. Once logged into TIS 2.0 you can select the hyperlink again and it will take you to the Service Action or you can search for it by typing in 33 04 24 in the text box.
Mar 8, 2024
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
