Safety Recall 19V-678 – Swivel Bearing – 2020 BMW X3 & X4

September 25, 2019 NHTSA CAMPAIGN NUMBER: 19V678000

Front Axle Swivel Bearings May Break

Broken swivel bearings can cause a loss of vehicle control, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V678

Manufacturer BMW of North America, LLC

Components STEERING, SUSPENSION

Potential Number of Units Affected 368

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2020 X3 sDrive30i, X3 xDrive30i, and X3 M40i vehicles, X4 xDrive30i, and X4 M40i vehicles. The front axle swivel bearings may not have been properly heat treated during manufacturing, reducing their strength and possibly causing them to break.

 

Remedy

BMW has notified owners and instructed them to not drive their vehicles. Dealers will replace the front axle swivel bearings, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall


MODEL

E-Series Model Description Production Date
G01 X3 Sports Activity Vehicle August 27 thru September 3, 2019
G02 X4 Sports Activity Coupe August 25 thru August 26, 2019

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), Key Reader or Warranty Vehicle Inquiry.

Approximately 148 vehicles are affected by this recall.

 

SITUATION

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective September 19, 2019) on a small number of Model Year 2020 BMW vehicles that were produced between August 25, 2019 and September 3, 2019.

One or both swivel bearings in the front suspension may not have been produced to supplier specifications. It could become damaged, affect vehicle handling and control, and increase the risk of a crash.

Potentially affected vehicles are not to be driven. Handle the vehicles very carefully when moving into the workshop.

 

CAUSE

The swivel bearing may not have been produced to supplier specifications.

 

CORRECTION

Replace the left swivel bearing.

 

PROCEDURE

Handle the vehicles very carefully when moving into the workshop.

Replace the left swivel bearing, as per repair manual RA 31 21 090 Replace left/right swivel bearing.

 

PARTS INFORMATION

Performing a part number look-up in ETK or AIR by VIN or model in place of using/invoicing the part numbers in this bulletin may result with the wrong parts being invoiced and installed.

Please refer to the Parts Matrix for the ordering procedure.

Description: Quantity: Part Number:
Spherical collar screw (M12x45) 4 31 20 6 872 920
Hexagon screw with flange (M12x1,5×80-10.9) 1 07 11 9 906 095
Hexagon nut with collar (M12x1,5-10 ZNS3) 1 33 32 6 789 678
Hex bolt (M6x12) 4 34 11 6 868 785
Inner hex bolt (M8x14) 1 34 21 1 161 806
Hexagon nut with collar (M16x1,5 ) 2 07 14 6 875 114
ASA screw, thread-forming (M6x16) 1 34 50 9 804 151
Collar bolt with compression spring (M16x1,5×66) 1 31 20 6 866 022
Torx screw with washer (M12X1,5X43 ZNS3) 2 34 10 6 864 424
Combination nut (M14x1,5) 1 33 30 6 787 062
Carrier, left 1 31 21 6 882 597
Or, only for the M40i
Carrier, left 1 31 21 6 882 595

SAFETY RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Delivery Stop & Recall 19V-xxx: Replace Swivel Bearing (Stop Drive) – B31 03 19

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective September 19, 2019) on a small number of Model Year 2020 BMW vehicles that were produced between August 25, 2019 and September 3, 2019.

 

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.


Swivel Bearing
Safety Recall 19V-xyz
Model Year 2020
X3 SAV / X4 SAC
Last Updated 09/15/2019

 

Q1. Which BMW models in the US are potentially affected by this Safety Recall?

Approximately 355 Model Year 2020 BMW X3 SAV and X4 SAC models in the US, produced between August and September 2019, are potentially affected.

 

Q2. What is the specific issue?

One or both swivel bearings may not have been produced to supplier specifications.  It could become damaged, affect vehicle handling and control, and increase the risk of a crash.

 

Q3. Can I continue to drive my vehicle?

No.  Potentially affected vehicles are not to be driven.  Arrangements are being made for customers with potentially affected vehicles.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q4. Why are other BMW vehicles not included in this Safety Recall? The swivel bearings were produced to supplier specifications.

 

Q5. How did BMW become aware of this issue?

BMW became aware of this issue through its quality control procedures.

 

Q6. How will my vehicle be repaired?

The swivel bearing(s) will be replaced for free and will take approximately one hour.

 

Q7. Is BMW aware of any accidents or injuries in the US, involving these BMW vehicles associated with this Safety Recall?

No.

 

Q8. How will I be informed of this Safety Recall?

Potentially affected customers are being contacted by phone, and arrangements are being made for the Safety Recall to be performed.  Alternate transportation will be accommodated.  You can locate your nearest authorized BMW center at www.bmwusa.com/dealer.

To ensure the BMW Group has your most recent contact and vehicle information, please register your BMW vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give you access to factory initiated campaigns and other information specific to your vehicle.

 

 



2 Affected Products

Vehicles

MAKE MODEL YEAR
BMW X3 2020
BMW X4 2020

5 Associated Documents

Remedy Instructions and TSB

RCRIT-19V678-5873.pdf 464.832KB

Download (PDF, 454KB)


Remedy Instructions and TSB

RCRIT-19V678-8614.pdf 463.428KB

Download (PDF, 453KB)


Recall Acknowledgement

RCAK-19V678-5179.pdf 244.939KB

Download (PDF, 239KB)


Defect Notice 573 Report

RCLRPT-19V678-4097.PDF 214.372KB

Download (PDF, 209KB)


Manufacturer Notices(to Dealers,etc) – DELIVERY STOP & RECALL 19V-XXX: REPLACE SWIVEL BEARING (STOP DRIVE)

RCMN-19V678-3885.pdf 471.853KB

Download (PDF, 461KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V678&docType=RCL


 

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Last update on 2019-10-09 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-10-09 / Affiliate links / Images from Amazon Product Advertising API

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