RECALL 23V-294: EXHAUST SYSTEM – 2023 BMW X7 & XM

April 26, 2023 NHTSA CAMPAIGN NUMBER: 23V294000

Catalytic Converter and Exhaust Fasteners May Fail

A loose connection between the exhaust system and catalytic converter increases the risk of a fire.

 

NHTSA Campaign Number: 23V294

Manufacturer BMW of North America, LLC

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 5

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2023 X7 M60i and XM vehicles. The fasteners that connect the exhaust system and the catalytic converter may not have been tightened correctly.

 

Remedy

Dealers will replace the gasket between the exhaust system and the catalytic converter, and tighten the fasteners, free of charge. Owner notification letters are expected to be mailed June 16, 2023. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 21 01 23
2023-04-21

RECALL 23V-XXX: EXHAUST SYSTEM

 

What’s New:

  • Title changed
  • This Delivery Stop upgraded to a Safety Recall.
  • Situation section updated
  • Defect Code (Claim section) updated
  • Recall Notice and FAQ added

 

MODEL

E-Series Model Description Production Date
G07 X7 Sports Activity Vehicle March 4, 2023 – March 11, 2023
G09 XM Sports Activity Coupe March 10, 2023

 

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG has issued a Delivery Stop (effective April 6, 2023) on certain Model Year 2023 BMW X7 SAV and XM SAC vehicles that were produced between March 4, 2023, and March 11, 2023.

As of April 20, 2023, this Delivery Stop has been upgraded to a Safety Recall.

A connection between the exhaust system and the catalytic converter may not have been performed according to specifications.

The Recall Notice and Q&A have been attached for further information.

The Bulletin will be updated when additional information becomes available.

 


Safety Recall 23V-xyz
Exhaust System
Model Year 2023
BMW X7, XM
Issue Date: 4/21/2023

 

Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

Certain Model Year 2023 BMW X7 and XM models in the US are potentially affected.

 

Q2. What is the specific issue?

A connection between the exhaust system and the catalytic converter may not have been performed according to specifications.

 

Q3.

Why are other models / vehicles not included in this Safety Recall?

Other models have been manufactured to specifications.

 

Q4. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through our quality control procedures.

 

Q5. How will I be informed of this Safety Recall?

Owners of potentially affected will be notified via First Class mail requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.

To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free and will give them access to other information specific for their BMW vehicle.

 

Q6. How and when will my vehicle be repaired?

The exhaust system connection will be inspected and, if necessary, reconnected according to specifications for free and should take about one hour.

 

Q7. Do I have to wait for BMW to contact me to have the remedy performed?

No.  Please contact an authorized BMW center as soon as possible to have the remedy performed.  For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.

 


Chronology :

On March 14, 2023, BMW became aware of an improper torque value of a fastener connection between the exhaust system and the catalytic converter on a Model Year 2023 BMW X7 at a vehicle assembly plant. A vehicle hold was issued, and an investigation was initiated.

Inspections and testing of fastener connections were performed. Engineering reviews were conducted to assess possible consequences of torque values that may not have been within specifications.

Vehicle assembly information was reviewed to determine the number, and production dates, of potentially affected vehicles.

On April 19, 2023, BMW decided to conduct a voluntary safety recall.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
BMW X7 2023
BMW XM 2023

 


3 Associated Documents

Defect Notice 573 Report

RCLRPT-23V294-7031.PDF 215.064KB

RCLRPT-23V294-7031

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re RECALL 23V-XXX: EXHAUST SYSTEM

RCMN-23V294-6963.pdf 301.643KB

RCMN-23V294-6963

 


Recall Acknowledgement

RCAK-23V294-6202.pdf 645.266KB

RCAK-23V294-6202

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V294&docType=RCL

 


 

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Last update on 2023-11-10 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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