Recall 21V-401: Driver’s Front Air Bag (NADI) Inflator – 1999-2001 BMW 3-Series

SEOCONTENT-START

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SIB
65 09 21
RECALL 21V-401: DRIVER’S FRONT AIR BAG (NADI) INFLATOR
2021-10-05
This Service Information Bulletin (Revision 2) replaces SI B65 09 21 dated June 2021.
What’s New (Specific text highlighted):
Procedure/Parts/Warranty – Process change for the Dual Stage gas generator
MODEL
E-Series Model Description Production Date
E46 3 Series Sedan June 5, 1998 – June 27, 2000
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in
AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle
Inquiry.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective May 28, 2021) on certain Model Year 1999 –
2001 BMW 3 Series vehicles that were produced between June 5, 1998 and June 27, 2000.
These vehicles were recalled in 2019 but were only inspected, and will now need a replacement air bag
inflator.
The single-stage Takata Non-Azide (NADI) Driver gas generator, also known as an air bag inflator, may
have been produced with an insufficient seal that could allow moisture to enter the gas generator. The gas
generator is a separately replaceable part of the air bag module.
OTHER AIR BAG-RELATED FAULTS AND REPAIRS
This Recall applies to an operational driver’s front air bag. The issue addressed will not cause an air bag
(SRS) malfunction light to illuminate. It will also not prevent the system from deploying in a front-end
collision.
However, a recalled vehicle can arrive at your center with an air bag malfunction light illuminated.
It is important to notify the customer that diagnosing other air bag-related system issues may be required
and this diagnosis and corresponding repair work, if needed, is not covered by this Recall.
In this case, replacing the driver’s front air bag gas generator will not correct the other fault code(s).
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CAUSE
The single-stage Takata Non-Azide (NADI) Driver gas generator, also known as an air bag inflator, may
have been produced with an insufficient seal that could allow moisture to enter the gas generator. The gas
generator is a separately replaceable part of the air bag module.
CORRECTION
The current installed air bag gas generator must be replaced
In the following cases, the gas generator replacement should not be performed. Instead, the
complete air bag assembly must be replaced:
Threaded bolts are damaged
Threaded bolts are bent or corroded
The generator cannot be removed from the air bag without excess force
If the target tightening torque of the nuts cannot be achieved (5 Nm in a star pattern
sequence)
If there is a gap between the generator & air bag that is not closed up when tight ening
the nuts
If there is damage to the air bag cover that may impede deployment of the air bag
PROCEDURE
Follow all safety precautions when handling
air bags.
Remove Basic Drivers air bag as per
REP 32 34 010 “Removing and
installing/replacing air bag unit”
OR
Remove Sports Drivers air bag as per
REP 32 34 020 “Removing and
installing/replacing the air bag unit (sports
steering wheel, inserted air bag unit)”
Once the air bag is removed and the wiring is
Copyright ©2021 BMW of North America, Inc.
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disconnected, turn the air bag over to read the
parts label(s) on the gas generator on the
back.
Basic Driver’s air bag, showing the location
of the parts label.
Sport Driver’s air bag, showing the location
of the parts label.
Gas generator serial number decoding:
Digits 1-2 = Type of gas generator
Digit 3 = Production Line
Digit 4 = Production year
Digit 5-11 = Serial #
*NOTE: The serial number can have 10 or 11 characters. Only the first 10 characters counted
from the left are relevant for the check. The 11th digit can be disregarded for the repair
covered by this SIB
All original gas generator serial numbers which begin with BK MUST be replaced- refer to the
table below.
Digits 1-
3
Digit 4 Digit 5-10 Repair Category
BKC H, J ALL Drivers air bag gas generator must be
replaced
BK1 H, J, K, L, M, N,
P, Q, R, U, V ALL Drivers air bag gas generator must be
replaced
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BK5 – ALL Drivers air bag gas generator must be replaced
BKV – ALL Drivers air bag gas generator must be replaced
Situation 1: If the serial number is not legible
and cannot be identified, or the driver air bag
gas-generator is NOT a type BK; submit a
Reply Requested TSARA case for support.
Title the TSARA case NADI TAKATA
RECALL 21V-401
The case should include pictures of the
gas generator and its serial number
You will be instructed by TSARA on how to
proceed.
Situation 2: Some vehicles may have air bag
control unit MRS III which was introduced in
some models starting September 1999 and
supports a dual stage gas generator.
Standard steering wheel gas generator
pictured.
Takata air bags with different chemical
compositions (white label) are not affected by this
recall and DO NOT need to be replaced.
Reinstall the driver’s air bag.
Submit an INFO ONLY TSARA case with a
picture of the gas generator serial number
to document this repair.
Claim Defect Code 0032200300 and labor op
(main/plus work as applicable), invoice no
parts.
In this situation, labor with no parts invoiced
applies. The warranty claim will be forced into
manual review to confirm that a part
replacement was not required.
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Please make sure to reference the TSARA
Info Case number in the Warranty claim
comments section to support this
inspection-only procedure.
Situation 3: Some vehicles may have air bag
control unit MRS III which was introduced in
some models starting September 1999 and
supports a dual stage gas generator.
This later production date Sport steering
wheel gas generator (pictured) was retrofitted
into the vehicle and is not covered under
warranty replacement.
These gas generators must be replaced
Submit an INFO ONLY TSARA case with a
picture of the gas generator serial number
to document this repair.
Claim Defect Code 0032200300 and
only the labor op (main/plus work as
applicable), invoice no parts here, see
below.
Then claim Defect Code 32349003TK
for the applicable parts only. See SI B65
02 17 only for replacement parts
information.
The claim [H1] [CSC2] will be forced into manual
review to confirm that the correct part
replacement was performed.
Please make sure to reference the TSARA
Info case number in the Warranty claim
comments section to support this
replacement.
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The serial number of the checked gas-generator AND the new gas-generator must both be stated on
the repair order and in the comments section of the warranty claim.
Refer to SI B65 03 20 for details on how to replace a gas generator.
PARTS INFORMATION
Please refer to the Parts Matrix for the ordering procedure.
Only use and invoice the part numbers below that apply.
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the
following part numbers may result with the wrong part numbers being invoiced and installed. This
could delay the payment of claim.
Part Number Description Quantity
32 30 5 A1B D99 Gas Generator repair kit 1
If a complete air bag is needed as per the CORRECTION section above:
Please order the parts for a specific VIN only and not for stock.
In the Warranty Comments section of your claim you must let us know what is preventing
you from replacing the gas generator.
Parts returned under this recall are subject to inspection to confirm the correct repair
was performed.
Part Number Description Quantity
32 34 5 A1B DB4 Standard air bag unit WITHOUT multifunction
switches 1 (if required)
32 34 5 A1B DB5 Standard air bag unit WITH multifunction switches 1 (if required)
32 34 5 A1B DB3 Air bag unit, sports steering wheel 1 (if required)
Or:
For Defect Code 32349003TK Air Bag Replacement Part Information (With WP # 9 or 10)
See SI B65 02 17 only for the applicable replacement part information to claim with the above Defect
Code-related repair.
PARTS RETENTION AND RETURN
Recalled parts that are removed from BMW vehicles cannot be used for resale!
The parts replaced to perform and submit for this Recall repair procedure are the property of BMW NA.
Your center is responsible for the proper identification, storage and documentation of these parts. They must
be held in a secure retention area until notification of claim payment is made by BMW NA through DCSnet.
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Upon claim payment and based on the replacement front air bag component part number claimed, a
DCSnet part return tag will be generated with special handling instructions.
Please DO NOT return these recalled air bag components to the Warranty Parts Return Center
(WPRC)
Inflatable air bags are classified as dangerous goods by the Department of Transportation (DOT) and
require special preparation, packing and labeling for transport.
Your center is responsible for following all rules and regulations that apply to shipping dangerous
goods as described in the attachment.
A shipping procedure has been created for returning the replaced air bag modules directly to Takata. There
is also a procedure available for Bulk Shipping 15 or more air bag modules at one time to Takata.
These procedures are contained in the Part Return Program Instructions and Bulk Ship PDF attachments to
this bulletin; please read both of them. Effective immediately, please use the following email address when
scheduling bulk shipment returns to Takata:
[email protected]
The parts are to be packaged in the same packaging that the new part arrived in for shipment back to
Takata.
The returns pickup schedule has been changed from weekly to every two weeks (bi-weekly).
Any parts not received within the 60-day part submission timeline may be subject to a claim debit.
CLAIM INFORMATION
Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package
information below, and when applicable, the part number listed above that applies.
Plus
work Vehicle is already in the workshop for another repair
Main
work
The vehicle arrives at your center and this Recall Campaign shows open (No other
Main work will be performed/claimed during this workshop visit)
Defect Code: 0032200300 E46 Reworking driver’s airbag (NADI – part IV)
Inspect the air bag and the gas generator is replaced (Recall is CLOSED)-
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Work Pkg Labor Operation Description (Plus work) Labor
Allowance
# 1 00 70 951 Checking the driver’s air bag and replacing
the gas generator (Plus work) 7 FRU
Or:
# 2 00 70 397 Checking the driver’s air bag and replacing
the gas generator (Main work) 8 FRU
Or:
As applicable below, the air bag module complete is replaced (Recall is CLOSED)-
Work Pkg Labor Operation Description Labor
Allowance
# 3 00 70 952
Replace the driver’s air bag (module
complete, replacement part is
available) after abandoning the replacement of
the gas generator (Plus work)
4 FRU
Or:
# 4 00 70 398
Replace the driver’s air bag (module
complete, replacement part is
available) after abandoning the replacement of
the gas generator (Main work)
5 FRU
Or:
# 5 00 70 953
Replacing the driver’s air bag
module (complete, replacement part is
available) (Follow-up work after abandoning
the replacement of the gas generator was
claimed prior with DC 32 34 90 03 00) (Plus
work)
3 FRU
Or:
# 6 00 70 399
Replacing the driver’s air bag
module (complete, replacement part is
available) (Follow-up work after abandoning
the replacement of the gas generator was
claimed prior with DC 32 34 90 03 00) (Main
work)
5 FRU
Or:
White Label Gas Generator – With TSARA Case, Inspection only, NO part replacement is necessary
(Recall is CLOSED)-
Defect Code: 0032200300 E46 Reworking driver’s airbag (NADI – part IV)
:
Work Pkg Labor Operation Description Labor Allowance
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# 7 00 70 953 White Label Gas Generator driver’s air bag
module: Checking the driver’s air bag only
with a TSARA case, no replacement is
necessary (Plus work)
3 FRU
Or:
# 8 00 70 399
White Label Gas Generator driver’s air bag
module: Checking the driver’s air bag only
with a TSARA case, no replacement is
necessary (Main work)
5 FRU
Or:
A. Yellow Label Gas Generator (Line Item One, Labor Only) – With TSARA Case replace the
driver’s air bag module complete (Recall is CLOSED)-
Defect
Code:
0032200300 E46 Reworking driver’s airbag (NADI – part IV)
:
Work Pkg Labor
Operation Description Labor
Allowance
# 9 00 70 953
Yellow Label Gas Generator driver’s air
bag module: Checking the driver’s air bag
and replace the driver air bag module
complete with a TSARA case (Plus work)
3 FRU
Or:
# 10 00 70 399
Yellow Label Gas Generator driver’s air
bag module: Checking the driver’s air bag
and replace the driver air bag module
complete with a TSARA case (Main work)
5 FRU
And, with the above claim submission (A) for the labor portion:
B. Yellow Label Gas Generator (Line Item Two, Parts Only) – With TSARA Case replace the
driver’s air bag module complete (Recall is finalized)-
Defect Code: 32349003TK E46 Driver’s Air Bag NADI Yellow Label Gas Generator
(Parts Only)
See SI B65 02 17 for the parts information only and claim applicable replacement parts as a separate
line item under DC 32 34 90 03 TK.
Only one of the flat rate labor operation codes listed above can be used for claim
submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be
claimed per workshop visit.
Claim Repair Comments
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Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes
and the claim comments (For example: B65 09 21 WP 1), unless otherwise required by State law.
Additionally, for Work Packages # 7, 8, 9, or 10; also reference the corresponding TSARA case.
Reimbursement of Prior Customer-Pay Repairs (TREAD Act)
With this Technical Campaign, a prior repair reimbursement is not likely. Typically, a customer would have
their driver’s front air bag module replaced as a result of an accident. In such a case, either an insurance
company or the customer themselves paid for the replacement of the above-mentioned air bag module in
conjunction with the accident repairs. Such cases are not covered by this campaign and are not entitled to
reimbursement.
QUESTIONS REGARDING THIS BULLETIN
Technical
inquiries
Submit feedback at the top of this bulletin
Warranty
inquiries
Please contact the Warranty department by either using the Live Chat
that’s available in the Warranty Documentation Portal or through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections
Parts inquiries Submit an IDS ticket to the Parts Department
[H1]Until there is a change in Caesar
[CSC2]
Supporting Materials
picture_as_pdf
B650921_Parts_Return_Program_Instructions.pdf
picture_as_pdf
B65 09 21 REP 32 34 020 R I airbag sport.pdf
picture_as_pdf
B65 09 21 Gas Generator REP.pdf
picture_as_pdf
B650921 Recall Notice.pdf
picture_as_pdf
B650921_Parts_Bulk_Ship_Return.pdf
picture_as_pdf
B650921_21V-401_E46 DAB QA_03_Jun2021.pdf
picture_as_pdf
B65 09 21 REP 32 34 010 R I airbag unit.pdf
Copyright ©2021 BMW of North America, Inc.
Attachment to B65 09 21 June 2021
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty
Processor
RE: Recall 21V-401: Driver’s Front Air Bag (NADI) Inflator – B65 09 21
BMW AG is conducting a Voluntary Safety Recall (effective May 28, 2021) on certain Model Year
1999 – 2001 BMW 3 Series vehicles that were produced between June 5, 1998 and June 27,
2000.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that centers may not legally deliver new motor vehicles
to consumers until they are fixed or use/sell replacement equipment/parts subject to this
recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment B65 09 21 June 2021
ReQlacing the gas generator for the driver’s airbag »
A WARNING
Pyrotechnic components.
Danger! Immobilization period-threatening injuries!
• All work on pyrotechnic parts may be carried out by technically experienced and
appropriately trained personnel only.
• Replace any damaged part or ones that have been dropped.
• For additional information see: 72 00 Safety regulations on handling
components with gas generators.
􀀐 RISK OF DAMAGE
Electrostatic discharge.
– Damage to or destruction of electrical components.
• Leave electrical components in original packaging until just before they are
installed. Use the original packaging only for any return shipments. Always
package removed components straight away.
• Read and comply with user information on using the associated special tool 12
7 060.
• Only tap the housings of electrical components. Do not tap pins or multi-pin
connectors directly.
• Wear electrically conductive clothing and antistatic shoes (with ESD symbol).
• For additional information see: 61 35 … Notes on ESD (electrostatic discharge)
protection
61 35 … Notes on ESD protection (Electro Static Discharge)
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5/21/2020
i TECHNICAL INFORMATION
AIR – Technical documents
The work surface must be clean, even, skid-proof and tilt-proof.
􀁏 NOTE
Only one vehicle may be processed at a time.
Execute repair without interruption.
Interruptions of any kind are not permitted (such as by telephone calls).
The person performing the procedure must not be distracted.
􀁏 NOTE
The person performing the repair must have a second person available for the
entire duration of the repair.
The second person has the following tasks:
Fill in the checklist.
Attach the component(s).
Inspection of work performed.
Preliminary work
Preparing the workplace
Workplace for replacement of the gas generator (E46)
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5/21/2020
1 Collection container for disposal of the nuts
2 Tools required for the exchange
3 Antistatic mat
4 New, packaged gas generator
5 Scratch-resistant cotton underlay
AIR – Technical documents
• Print out the checklist.
3234
• Prepare the antistatic mat and cotton pad:
• Have the following tools ready:
Felt pen
Adhesive tape (width min. 25 mm)
Wedge O 490 539 (00 9 322)
1/4″ reversible ratchet
1 /4″ reversible ratchet
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5/21/2020 AIR – Technical documents
1/4″ reversible ratchet
with Extension 1/4 inch
Extension 1 /4 inch
Extension 1 /4 inch
and Socket wrench for hexagon
S SR\f\J’ STS 002
ST SRMJ STS 005
Socket wrench for hexagon
Socket wrench for hexagon
8mm
ST SR\l!J STS O 7
Torque wrench with Socket wrench for hexagon
Socket wrench for hexagon
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5/21/2020
Main Works
AIR – Technical documents
Socket wrench for hexagon
8mm
T1 g1h te rnng t orques
Gas generator to airbag unit
Nut
Renew nut.
ST SR1.N STS 007
Tightening torque
5Nm
Replacing the gas generator of airbag unit (standard steering wheel)
Prerequisite
Airbag unit is removed.
RB3201039
• Place the airbag unit (1) turned around as shown.
• Note the serial number (2) of the airbag unit (1) on the
work order.
• Glue the connector (1) from the previous gas
generator of the airbag unit (2) with the adhesive tape
so that the contacts cannot be touched.
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5/21/2020 AIR – Technical documents
• Mark a cross (1) with the felt pen to avoid a mix-up
with the new gas generator.
• Mark all the four nuts (2) with the felt pen to avoid a
mix-up with the new nuts.
• Release both the connectors (1) on the airbag unit (2).
• Auxiliary person: Hold the airbag unit (1 ).
• Unscrew all the nuts (2) in any order and dispose of
immediately in the collection container
provided (3).
• Do not reuse the nuts (2).
5/21/2020 AIR – Technical documents
􀀤 Preparing the new gas generator
􀀤 RISK OF DAMAGE
Damage to the gas generator.
A damaged gas generator due to, for example, a fall, can lead to malfunctions and
must be replaced.
• Handle gas generator carefully.
• Do not use the gas generator after a fall, but replace it.
• Unpack the new nuts (1 ), reinforcement plate (2),
new gas generator (3), cable (4) and sticker (5) and
place it as shown.
• Make sure that the groove (arrow) of the
reinforcement plate (2) is positioned correctly.
• USAonly:
Dispose of the hazard sticker (6).
• Clip in the cable (1) as shown in the new gas
generator (2).
The cable (1) and the groove (arrow) of the new gas
generator (2) point upwards.
The connector is encoded against incorrect
assembly.
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5/21/2020
RB32010″29
AIR – Technical documents
• Remove the previous gas generator (1) and
subsequently directly place the new gas generator (2).
The cable and the groove of the new gas generator
(2) point upwards.
• Insert the previous gas generator (1) in the packaging
(2).
• Position the reinforcement plate (1) over the new gas
generator (2).
• Make sure that the groove (arrow) of the reinforcement
plate (1) is positioned correctly.
The groove (arrow) points downwards to the left.
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5/21/2020 AIR – Technical documents
• Auxiliary person:
Hold the airbag unit (6).
Check whether the nuts have been tightened correctly
by the executing person.
The noise must be audible while retorquing.
• Executing person:
Lightly screw on the new gas generator (5) with the
new nuts in the screwing sequence (1) to (4).
Tighten the nuts in the screwing sequence (1) to (4).
Retorque the nuts in screwing sequence (1) to (4).
Tightening torques
Gas generator to airbag unit
Nut
Renew nut.
Tightening torque
5Nm
• Executing person:
Visually inspect the gap (3) between the new gas
generator (1 ), reinforcement plate (2) and airbag unit
(4) on all four sides (5).
• Auxiliary person:
Visually inspect the gap (3) between the new gas
generator (1 ), reinforcement plate (2) and airbag unit
(4) on all four sides (5).
• If the gap (3) is not OK:
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RE32010.t9
AIR – Technical documents
Release the screw connection and tighten again as
described in the previous step. If the gap is still not
OK, then cancel the repair. Install the new airbag unit in
this case.
• Connect both the connectors (1) with the airbag unit
(2).
• Glue on the first sticker on the airbag unit (1) with the
new number on the position (2).
• Glue on the second sticker on the work order.
• Install the airbag unit and horn switch and if necessary,
check the multifunction button for operability.
3234020
• All except USA:
Affix the hazard sticker (1) externally on the
packaging (2).
• USA:
Do not affix any hazard sticker (3) externally on the
packaging (2).
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32 34 020 Removing and installing/replacing the airbag unit (sports steering wheel, inserted airbag unit)
Warning!
Observe the following instructions to avoid any risk of injury by
the airbag unit.
– Comply with safety regulations for handling components
with gas generators.
– Do not exert any force on the airbag unit.
– Use only specified release tool for the airbag unit.
Note: Incorrect handling may result in triggering of the airbag
unit and thereby cause serious injury.
Attention!
Steering wheel must be replaced if airbag unit has been
triggered!
Follow procedure after airbag deployment.
Necessary preliminary work:
• Disconnect battery earth lead
Installation note:
When installing a new airbag unit (see table below), the
available ground spring (1) must be removed from the base
plate of the steering wheel.
Pull off spring (1) from screw.
Omitting the ground spring (1) on new airbag units is not a
safety hazard.
Introduction dates of new airbag units:
E46: 01/2002
E53: 02/2003
E39: 03/2002
BMW Group – AIR: 2019-12-03 / 11:13
Retailer: -/-
Model: 328I A
Development code: E46
Model code: AM63
Lead type: AM63
Repair instruction
Removing and installing/replacing the airbag unit (sports steering wheel,
inserted airbag unit)
32 34 020 | REP-REP-RAE4632-3234020SMART – V.2
Attachment to B65 09 21 June 2021 Page 1 of 3
Insert a screwdriver through the opening on the rear side of the
steering wheel and press on the lock. In the event of a spring
resistance, press the lock up to the limit position and simultaneously
pull away the airbag unit (1) from the steering wheel.
Repeat the process on the opposite side.
The process on the next image is illustrated without the airbag unit
to make it clearer.
Use the screwdriver (2) to press on the lock (1).
Installation note:
Make sure electrical leads are correctly positioned.
Insert the airbag unit into the locks with the hooks and press it
into the steering wheel.
Warning!
Danger of injury!
Airbag unit may only be set down with the airbag itself facing
upwards.
Unlocking the airbag plug connection:
Lever out the lock (1) with a screwdriver.
Open the locks (1) and pull off the connector.
Remove airbag unit.
Installation note:
Connect plugs to connections of same colour on airbag unit.
AIR – Repair instruction Page 2 of 3
AIR – Repair instruction Page 3 of 3
https://myair-b2e.bmwgroup.net/air/faces/xhtml/tdoc/TdocSingleView.xhtml?st=REPARA… 12/3/2019
32 34 020 Removing and installing/replacing airbag unit
Warning!
Observe the following instructions to avoid any risk of injury by
the airbag unit.
– Comply with safety regulations for handling components
with gas generators.
– Do not exert any force on the airbag unit.
– Use only specified tools for releasing the airbag unit.
Note: Incorrect handling may result in triggering of the airbag
unit and thereby cause serious injury.
Important!
Steering wheel must be replaced if airbag unit has been
triggered!
Follow procedure after airbag triggering.
Necessary preliminary tasks:
• Disconnect battery negative lead
Release screws (Torx T30) on both sides.
Installation:
Make sure electrical leads are correctly positioned.
Tightening torque 32 34 1AZ.
Warning!
Danger of injury!
Airbag unit may only be set down with the airbag itself facing
upwards.
BMW Group – AIR: 2019-12-03 / 11:12
Retailer: -/-
Model: 328I A
Development code: E46
Model code: AM63
Lead type: AM63
Repair instruction
Removing and installing/replacing airbag unit
32 34 020 | REP-REP-RAE4632-3234020 – V.1
Attachment to B65 09 21 June 2021 Page 1 of 2
Press down lock (1) and disconnect plug (2).
Remove airbag unit.
Replacement:
Disconnect plug connections on airbag unit and remove connecting
cable.
Installation:
Connect plugs to connections of same colour on airbag unit.
AIR – Repair instruction Page 2 of 2
Attachment to B65 09 21 June 2021
Driver’s Front Air Bag Inflator (NADI)
Model Year 1999-2001 BMW 3 Series
Safety Recall 21V-401
Date Issued: 6/3/2021
1
Q1. Which models are included in this Safety Recall Campaign?
Certain Model Year 1999 through 2001 3 Series Sedan, Coupe, and Sportswagon vehicles (E46), produced from June
1998 through July 2000, are potentially affected.
Q2. Which inflator is affected?
This recall campaign involves vehicles equipped with the single-stage Takata Non Azide Driver Inflator (NADI).
Q3. What is the specific concern?
Certain NADI inflators may have been produced with an insufficient seal which could allow moisture to enter the
inflator.
Q4. What can happen as a result of this issue?
In a crash where the driver air bag deploys, it may not deploy with sufficient restraint capability which could increase the
risk of injury. It is also possible that the air bag housing may explode and could cause metal fragments to pass through
the air bag cushion material, which may result in injury or death to the driver and/or other vehicle occupants.
Q5. Can I continue to drive my vehicle?
Yes. However, when you are notified that a remedy is available for your vehicle, please contact an authorized BMW
center immediately to schedule an appointment to have this important free repair performed. If you are not the only
driver of this vehicle, please advise all other drivers of this important information.
Q6. I recently had the NADI inflator inspected under a recall and it did not need to be replaced. Why am I being
notified again?
Although the NADI inflator was recently inspected under a recall, we have now determined that the inflator needs to be
replaced.
Q7. Why are other BMW models not included?
Other vehicles have driver front air bags that were produced with different inflators.
Q8. What is the fix?
The driver’s air bag inflator will be replaced with a newly designed inflator.
Q9. How will I be notified of this recall?
Owners are being contacted by First Class mail, advising customers of this recall and to schedule an appointment with
an authorized BMW center to have this important Safety Recall performed as soon as possible. If you changed your
address or sold the vehicle, please let us know by visiting www.bmwusa.com/recall and click on “manage recall notices
and contact information”.
Q10. Do I have to wait for my letter in order to have my vehicle repaired?
No. Please contact an authorized BMW center immediately to have this important Safety Recall performed as soon as
possible. For the latest updates to this Safety Recall please visit www.bmwusa.com/recall.
Q11. Is it possible to find out whether the problem exists in my car?
No. There is no way to detect if your BMW might have an air bag inflator potentially at risk of rupturing upon
deployment in an accident.
Attachment to B65 09 21 June 2021
Driver’s Front Air Bag Inflator (NADI)
Model Year 1999-2001 BMW 3 Series
Safety Recall 21V-401
Date Issued: 6/3/2021
2
Q12. How did BMW become aware of this issue?
BMW became aware of this issue through its quality control procedures.
Q13. I did not receive a letter from BMW regarding my vehicle. How can I find out if my BMW is included in this
recall?
You can enter your vehicle identification number (VIN) at www.bmwusa.com/recall and download a sample owner
notification letter and Q&A if your VIN is affected.
Q14. What if I am not the current owner of this vehicle?
If you changed your address or sold the vehicle, please let us know by visiting www.bmwusa.com/recall and click on
“manage recall notices and contact information”.
Q15. Am I eligible for reimbursement under the TREAD Act if I previously replaced my driver’s front air bag
module?
In this particular recall, reimbursement is likely not applicable, as you would typically have replaced your driver front air
bag module as a result of an accident. In that situation, most likely your insurance company paid for the repair.
However, in the very unusual (unlikely) scenario that you previously paid to replace the front air bag module “out-ofpocket”
upon learning of this possible defect, you may be eligible for reimbursement. Additional information is
provided when BMW mails the letter asking you to make an appointment with an authorized BMW center.
SI B65 09 21 Recall 21V-401:Driver Front Air Bag Inflator June 2021
BMW / MINI BULK SHIPMENT PACKAGE REFERENCE GUIDE
1. Contact Takata:
– Dealers must contact Takata/XPO Every Other week to schedule BULK and SINGLE recall airbag component shipments.
o Email: [email protected]
o Phone: 210-250-5079
– Takata/XPO will select the return type (bulk or single) based on the shipping quantities (LTL or FedEx PRP), and will
supply the dealer with the proper shipping documentation.
o If Takata instructs you to return the recall airbag components as a BULK SHIPMENT, please follow the
instructions outlined below.
o If Takata instructs you to return the recall airbag components as a SINGLE SHIPMENT, please follow the
instructions provided by Takata.
2. Stacking:
Place the recall airbag components neatly on a pallet,
and securely shrink-wrap them to the pallet.
Note: The total height of the pallet and boxes
cannot exceed 60 inches.
3. Labeling:
Securely attach the following labels on each
side of the shrink-wrapped pallet.
o Class 9 Label
o UN3268 Safety Device *
o OVERPACK USED *
*You can print these labels on letter
size white paper, using Microsoft Word.
4. Questions/Concerns:
For any other questions or concerns, please contact the WPRC: [email protected]
NOTE: The information outlined in this document pertains to dealers within the Contiguous 48 States.
Dealers in Puerto Rico, the Hawaiian Islands, and Alaska CANNOT follow the shipping instructions outlined in this document; they
MUST contact the following Takata USA representative(s) directly, once a week, for shipping instructions:
– Dealers in Puerto Rico, please contact: [email protected]
– Dealers in the Hawaiian Islands, please contact: [email protected]
 Please make sure to include the required completed Hawaiian Hazardous Materials Shipping Certificate.
– Dealers in Alaska, please contact : [email protected]
 Important: please be aware that there is an underscore ( _ ) in the above Alaska email address,
between the words “Restraints” and “International”.
 Or call the Alaskan Representative; Armando Gonzales at 210-250-5039.
SI B65 09 21 – Recall 21V-401:Driver Front Air Bag Inflator June 2021
Defect Code: 00 32 20 03 00
Safety Device Return Procedure for Airbag Recall
**ATTENTION**
DO NOT USE THE “1.4 LABEL” AND DO NOT
FOLLOW ANY INSTRUCTIONS FOUND INSIDE
THE REPLACEMENT AIRBAG MODULE’S BOX.
DISREGARD THOSE INSTRUCTIONS AND DO
NOT RELABEL THE ORIGINAL BOX THAT WILL
NOW BE USED FOR RETURNING THE
RECALLED AIRBAG.
IMPORTANT
 As the shipper, your center is responsible for proper packaging and
documentation completion.
 The person packaging the airbag(s) must have received the Hazardous
Material training per 49CFR 172.702. Those training records must be on
file at your center.
 The U.S. Department of Transportation (“DOT”) will impose substantial
fines and/or penalties on the shipper if the packaging, labeling, or
documentation is not properly prepared and the customer’s (center)
copy of the OP 900PRP form is not kept on file for a minimum of two (2)
years.
SI B65 09 21 – Recall 19V-852:Driver Front Air Bag Inflator
CAMPAIGN DOF – CONTIGUOUS 48 STATE FEDEX GROUND SHIPMENT PREPARATION
As the shipper, you are responsible for proper packing and document completion. The person packaging
the module must have received hazardous material training per 49CFR 172.702, and the training records
must be on file at your dealership. The U.S. Department of Transportation will impose substantial fines
and/or penalties on the shipper if the packaging, labeling, or documentation is not properly prepared and
Customer Copy of OP 900PRP form is not kept on file for a minimum of 2 years.
IMPORTANT: Do not deploy the safety device. The person packing the used safety device must read and follow
the provided instructions.
 Dealers must contact Takata/XPO Every Other Week to schedule BULK and SINGLE recall
airbag component shipments. Takata/XPO will select the return type (bulk or single) based on the
shipping quantities (LTL or FedEx PRP), and will supply the dealer with the proper shipping
documentation.
 Email: [email protected]
 Phone: 210-250-5079
NOTE: Dealers in Puerto Rico, the Hawaiian Islands, and Alaska CANNOT follow the shipping instructions
outlined in this document; they MUST contact the following Takata USA representative(s) directly, Every Other
Week, for shipping instructions:
 Dealers in Puerto Rico, please contact: [email protected]
 Dealers in the Hawaiian Islands, please contact: [email protected]
 Please make sure to include the required completed Hawaiian Hazardous Materials
Shipping Certificate.
 Dealers in Alaska, please contact: [email protected]
 Important: please be aware that there is an underscore ( _ ) in the above Alaska email
address, between the words “Restraints” and “International”.
 Or call the Alaskan Representative; Armando Gonzales at 210-250-5039
For any other questions or concerns, please contact the WPRC: [email protected]

**********************************************************************************************************

Company
BMW
of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
WestWOOd NJ 07675-
1227
BMW
IMPORTANT SAFETY RECALL
This notice applies to your vehicle,
Recall Campaign No. 21 V-401: Driver’s Air Bag lnflator (NADI)
July 2021
Dear BMW Owner I Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG
has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 1999-2001
BMW 3 Series vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
Why are we contacting you?
Our records indicate that your vehicle was recently inspected at a BMW center, but the driver’s air bag inflator
was not replaced. We have now determined that the driver’s air bag needs to be replaced, and we urge
you to contact a BMW center to schedule an appointment to have this important free repair performed
as soon as possible. Please visit bmwusa.com/dealer to locate your nearest BMW center. If you are not the
only driver of this vehicle, please advise all other drivers and passengers of this important information.
What could happen?
Your vehicle may be equipped with an airbag inflator that may absorb moisture. In a crash where the driver air
bag deploys, it may under-inflate, which could increase the risk of injury. It is also possible that the air bag
housing may explode and could cause metal fragments to pass through the air bag cushion material, striking the
driver or other occupants which may result in injury or death.
What will BMW do?
The inflator will be replaced. This free repair will take about one hour. There may be some options to help
overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to
check what may be available.
What if I am not the current owner of this vehicle?
If you changed your address or sold the vehicle, please let us know by visiting www.bmwusa.com/recall and click
on “manage recall notices and contact information”. If you are a vehicle lessor, Federal Regulations
require you to forward this notice to your lessee within ten days.
What if I have additional questions?
For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about
this recall, please contact your authorized BMW center. If you need additional assistance, contact BMW
Customer Relations.
If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you
may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave.,
S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888 -327-4236 (TTY:
1-800-424-9153), or go to https://www.safercar.gov.
Telephone Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any
(800) 525 7417 inconvenience. We recommend that you and your passengers wear your safety belt at all times.
Fax
(201) 930 8362
E-mail
CustomerRelations@
bmwusa.com
Internet
bmwusa.oom
Sincerely,
BMW of North America, LLC
Spanish translation on back side
Traducci6n en espaf\ol en el lado inverso
SAMPLE
SAMPLE

SEOCONTENT-END