April 28, 2021 NHTSA CAMPAIGN NUMBER: 21V298000
Front Seat Belt Buckle Assembly Malfunction
An improperly installed seat belt assembly may not restrain an occupant as expected, increasing the risk of injury.
NHTSA Campaign Number: 21V298
Manufacturer BMW of North America, LLC
Components SEAT BELTS
Potential Number of Units Affected 12
Summary
BMW of North America, LLC (BMW) is recalling certain 2021 330i, 330i xDrive, M340i, M3, and 330e xDrive vehicles. The bolt securing the seat belt assembly to the frame was not tightened to specification.
Remedy
BMW will notify owners, and dealers will inspect the front seat belt buckle assembly connection and, if necessary, replace it, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
SIB 72 02 21
2021-04-28
RECALL 21V-XXX: FRONT SEAT SAFETY BELT BUCKLE
This Service Information Bulletin (Revision #1) replaces SI B72 02 21 dated April 2021.
What’s New (Specific text highlighted):
- Upgraded to a Safety Recall
- Situation, Correction, Procedure, Parts and Warranty Sections.
MODEL
| E-Series | Model Description | Production Date |
| G20 | 3 Series Sedan | October 28, 2020 – January 11, 2021 |
| G80 | M3 Sedan | November 4, 2020 – March 16, 2021 |
AFFECTED VEHICLES
Vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
BMW AG has issued a Delivery Stop (effective April 21, 2021) on a small number of Model Year 2021 BMW 3 Series and M3 vehicles that were produced between October 28, 2020 and March 16, 2021. This has been changed to a Safety Recall as of April 28, 2021.
The retaining screw for the safety belt buckle on the front seats may not be properly torqued. A ratting noise may be noticed from the bottom of the safety belt buckle when fastening the safety belt.
The Recall Notice and Q&A have been attached for further information.
CORRECTION
Check the retaining screw for the safety belt buckle on both front seats.
Rework if necessary.
PROCEDURE
Check the bolt connection of the lower safety belt (belt buckle) on both front seats for correct screw connection.
It is not necessary to remove the seats for this.
Check whether the bolt for the lower safety belt buckle is in contact with the seat frame.
Note: Do not retighten or tighten the bolt.
If the bolt is not screwed into contact with the seat frame, then the bolt must be replaced according to the repair instructions 72 11 255 Front lower belt.
PARTS INFORMATION
Only use and invoice the part numbers below that apply.
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed, this could delay the payment of the claim.
| Part Number | Description | Quantity |
| 07 11 9 908 419 | Countersunk Screw G20 / G80 | 1 per buckle If required |
| 07 14 9 321 690 | Fillister Head Screw G20 / G80 | 4 per seat If required |
NOTE: Do not over stock these screws. Order as needed.
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 21V-xxx: Front Seat Safety Belt Buckle – B72 02 21
BMW AG has issued a Delivery Stop (effective April 21, 2021) on a small number of Model Year 2021 BMW 3 Series and M3 vehicles that were produced between October 28, 2020 and March 16, 2021. This has been changed to a Safety Recall as of April 28, 2021.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Safety Recall
21V-xyz
Front Seat Safety Belt Buckle
Model Year 2021
BMW 3 Series Sedan / M3 Sedan
Issue Date: 04/28/2021
Q1. Which BMW models in the US are potentially affected by this Safety Recall?
A small number of Model Year 2021 BMW 3 Series Sedan and M3 models in the US are potentially affected.
Q2. What is the specific issue?
The front seat safety belt buckle assembly may not have been installed according to specifications. Over time, it could loosen, potentially affecting restraint capability, which could increase the risk of injury.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have a front seat safety belt buckle assembly installed according to specifications.
Q4. Can I continue to drive my vehicle?
Yes. However, please contact an authorized BMW center and schedule an appointment to have this important Safety Recall performed as soon as possible. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. Can I determine if this issue exists in my vehicle?
If you hear a rattling sound near the area of the front seat safety belt buckle, your vehicle may be experiencing this condition. Please contact an authorized BMW center to schedule an appointment to have this important Safety Recall performed as soon as possible.
Q6. How did BMW become aware of the issue?
BMW became aware of the issue through its quality control procedures.
Q7. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will receive a letter via First Class mail advising them of this Safety Recall and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer. To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to factory-initiated campaigns and other information specific to their BMW.
Q8. How will my vehicle be remedied?
The front seat safety belt buckle assembly will be inspected and, if necessary, replaced for free and should take less than one hour.
Q9. Do I have to wait for my letter to have my vehicle serviced?
No. Please contact an authorized BMW center and schedule an appointment to have this important Safety Recall performed as soon as possible. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.
SEOCONTENT-START
WARRANTY INFORMATION
Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package
information below, and when required, the part numbers listed above.
Copyright ©2021 BMW of North America, Inc.
4/28/2021 72 02 21_RECALL 21V-XXX: FRONT SEAT SAFETY BELT BUCKLE
3/4
Defect Code: 0072250200 —
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg Labor Operation Description (Plus work) Labor Allowance
# 1 00 70 882 Check screw connection of lower belt on
both front seats (No repair necessary) 3 FRU
Or:
# 2 00 70 883
Check screw connection of lower belt on
both front seats, re-fasten left and/or
right
6 FRU;
7 FRU (G20 330e
xDrive)
Or:
The vehicle arrives at your center and this Recall shows open (No other Main work will be performed
or claimed during this workshop visit)
Work Pkg Labor Operation Description (Main work) Labor
Allowance
# 3 00 70 334 Check screw connection of lower belt on
both front seats (No repair necessary) 5 FRU
Or:
# 4 00 70 335
Check screw connection of lower belt on
both front seats, re-fasten left and/or
right
8 FRU
Only one of the flat rate labor operation codes listed above can be used for claim submission and
reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes
and the claim comments (For example: B72 02 21 WP 1), unless otherwise required by State law.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries Submit feedback at the top of this bulletin
Warranty inquiries Please contact the Warranty department by either using the Live Chat that’s
available in the Warranty Documentation Portal or through IDS by selecting
Copyright ©2021 BMW of North America, Inc.
4/28/2021 72 02 21_RECALL 21V-XXX: FRONT SEAT SAFETY BELT BUCKLE
4/4
Coverage, Policy, Coding Questions and Mileage Corrections
Parts inquiries Submit an IDS ticket to the Parts Department
****************************************************************************************************************
SAMPLE
BMW
Company
BMW
of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood NJ 07675-
1227
Telephone
(800) 525-7417
Fax
(201) 930-8362
E-mail
CustomerRelations@
bmwusa.com
Internet
bmwusa.com
IMPORTANT SAFETY RECALL
This notice applies to your vehicle,
Recall Campaign No. 21V-298: Front Seat Safety Belt Buckle
Name
Address 1
Address 2
City, State, Zip
June 2021
Dear BMW Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG
has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2021 BMW
3 Series and M3 models. Our records indicate that you are the owner of a potentially affected vehicle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. If you have not had this recall
performed, please contact your authorized BMW center immediately to schedule an appointment.
Please visit bmwusa.com/dealer to locate your nearest BMW center.
What could happen?
The front seat safety belt buckle assembly may not have been installed according to specifications. Over
time, it could loosen, potentially affecting restraint capability, which could increase the risk of injury in a
crash.
If you are not the only driver of this vehicle, please advise all other drivers and passengers of this
important information.
What will BMW do?
The front seat safety belt buckle assemblies will be checked and, if necessary, replaced for free which could
take about an hour.
There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if
needed. Contact your local BMW center to check what may be available.
What if I am not the current owner of this vehicle?
If you changed your address or sold the vehicle, please let us know by visiting www.bmwusa.com/recall and
click on “manage recall notices and contact information”. If you are a vehicle lessor, Federal
Regulations require you to forward this notice to your lessee within ten days.
What if I have additional questions?
For the latest updates to this recall, please visit bmwusa.com/recall. Should you have any questions about
this recall, please contact your authorized BMW center. If you need additional assistance, please contact
BMW Customer Relations.
If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you
may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E.,
Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-
9153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any
inconvenience. We recommend that you and your passengers wear your safety belt at all times.
Sincerely,
BMW of North America, LLC
Remedy is
Available
SEOCONTENT-END
4 Affected Products
Vehicles
7 Associated Documents
Recall Quarterly Report #1, 2021-2
RCLQRT-21V298-8049.PDF 211.136KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V298-0718.pdf 747.551KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re Delivery Stop BMW Recall 21V-xxx: Front Seat Safety Belt Buckle
RCMN-21V298-8802.pdf 148.726KB
Defect Notice 573 Report
RCLRPT-21V298-5142.PDF 215.031KB
Remedy Instructions and TSB
RCRIT-21V298-7991.pdf 866.649KB
Recall Acknowledgement
RCAK-21V298-7512.pdf 645.218KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V298-2536.PDF 211.233KB
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