October 23, 2019 NHTSA CAMPAIGN NUMBER: 19V755000
Improperly Installed Interior Trunk Release Cable
If a person were inside the trunk compartment, they may not be able to get out, increasing their risk of injury.
NHTSA Campaign Number: 19V755
Manufacturer BMW
of North America, LLC
Components STRUCTURE
Potential Number of Units Affected 325
Summary
BMW of North America, LLC (BMW) is recalling certain 2020 330i, 330i xDrive and M340i vehicles. The interior trunk release cable may have been improperly installed, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 401, “Internal Trunk Release.”
Remedy
BMW will notify owners, and dealers will inspect the interior trunk release cable and properly install the cable, as necessary, free of charge. The recall began December 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
SIB 51 35 19
2019-11-07
RECALL 19V-755: INTERIOR TRUNK RELEASE
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
This Service Information Bulletin (Revision 1) replaces SI B51 35 19 dated October 2019.
Whats New (Specific text highlighted):
- Warranty Information added
MODEL
| E-Series | Model Description | Production Date |
| G20 | 3 Series sedan | July 31, 2019 – October 2, 2019 |
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), Key Reader or Warranty Vehicle Inquiry.
SITUATION
BMW of North America, LLC is conducting a Voluntary Non-Compliance Recall (effective October 17, 2019) on a small number of Model Year 2020 BMW 3 Series vehicles that were produced between July 31, 2019 and October 2, 2019. The interior trunk release system may not fully conform to a Federal requirement.
Approximately 680 vehicles are affected by this recall.
Recall notice and Q&A have been attached for further information.
During vehicle assembly the cable that connects the inside Trunk emergency unlock handle to the trunk latch assembly may have not have been connected. On all vehicles we will test the operation of the Trunk emergency unlock handle. If the emergency release is not operating correctly, then access the trunk latch to connect the Bowden cable.
CAUSE
The Bowden cable that connects the inside Trunk emergency unlock handle to the trunk latch assembly may have not have been connected during vehicle assembly.
CORRECTION
1-Test operation of the inside Trunk emergency unlock handle
2-If not operating correctly, then access the trunk latch to connect the Bowden cable.
PROCEDURE
- Open trunk lid of vehicle.
- Manually cycle the trunk latch to the locked position while trunk lid is still open.
- Test operation of the inside Trunk emergency unlock handle.
- Does the trunk latch release?
a. YES – No further work is necessary
b. No – access the trunk latch to connect the Bowden cable
PARTS INFORMATION
Parts Replacement is not necessary for this repair.
WARRANTY INFORMATION
Reimbursement for this Delivery Stop/Recall Action will be via normal claim entry utilizing the following information:
| Defect Code: | 0051800400 |
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
| Work Pkg | Labor Operation | Description (Plus work) | Labor Allowance |
| # 1 | 00 68 716 | Checking the cable end that connects to the inside trunk emergency unlocking handle (No repair is necessary) | 3 FRU |
| Or: | |||
| # 2 | 00 68 717 | Checking and connecting the cable end that connects to the inside trunk emergency unlocking handle | 3 FRU |
Or:
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit)
| Work Pkg | Labor Operation | Description (Main work) | Labor Allowance |
| # 3 | 00 68 157 | Checking the cable end that connects to the inside trunk emergency unlocking handle (No repair is necessary) | 5 FRU |
| Or: | |||
| # 4 | 00 68 158 | Checking and connecting the cable end that connects to the inside trunk emergency unlocking handle | 5 FRU |
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B51 35 19 WP 1), unless otherwise required by State law. Supporting Materials
picture_as_pdf B513519 Recall Notice.pdf
picture_as_pdf B513519-QA-(17Oct2019).pdf
NON-COMPLIANCE RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Delivery Stop & Recall 19V-755: Interior Trunk Release – B51 35 19
BMW of North America, LLC is conducting a Voluntary Non-Complance Recall (effective October 17, 2019) on a small number of Model Year 2020 BMW 3 Series vehicles that were produced between July 31, 2019 and October 2, 2019.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Attachment to SI B51 35 19
November 2019
Non-Compliance Recall 19V-755
Interior Trunk Release
Model Year 2020
Last Update: 10/17/2019
Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?
Approximately 680 Model Year 2020 3 Series Sedans in the US, produced between July and October 2019, are potentially affected.
Q2. What is the specific issue?
The interior trunk release system may not fully conform to a Federal requirement. A cable, which connects the emergency unlock handle to the trunk latch, may not have been attached according to specifications.
Q3. What can happen as a result of this issue?
It may not be possible to open the trunk from inside the trunk.
Q4. Why are other vehicles not included in this Non-Compliance Recall?
Other models have had the interior trunk release cable attached according to specifications.
Q5. Can I continue to drive my vehicle?
Yes. However, when you receive a letter requesting you to make an appointment to have this Non-Compliance Recall performed by an authorized BMW center, please do so as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q6. How will I be informed of this Non-Compliance Recall?
You will receive a letter in December via First Class mail advising you of this Non-Compliance Recall and requesting you to schedule an appointment with an authorized BMW center to have this Non-Compliance Recall performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealer.
To ensure BMW Group has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.
Q7. How will my vehicle be repaired?
The cable will be inspected and, if necessary, reattached.
Q8. How long will the repair take?
This repair should take approximately one hour; however, additional time may be required depending upon your BMW center’s schedule. The repair will be performed for free by your authorized BMW center.
BMW
IMPORTANT NON-COMPLIANCE RECALL – Remedy Available
This notice applies to your vehicle,
Recall Campaign No. 19V-755: Interior Trunk Release
December 2019
Dear BMW Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that certain Model Year 2020 BMW 3 Series vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) Number 401 (Internal Trunk Release). Our records indicate that you are the owner of a potentially affected vehicle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment.
Visit www.bmwusa.com/dealer to locate your nearest BMW center.
What could happen?
A cable which connects the emergency unlock handle to the trunk latch may not have been attached according to specifications. In the unlikely event that a person were inside the trunk compartment, they may not be able to get out, increasing their risk of injury.
If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
What will BMW do?
The cable will be inspected and, if necessary, attached according to specifications for free which could take approximately one hour.
What if I am not the current owner of this vehicle?
You can update the vehicle ownership or your contact information by completing the enclosed postagepaid card or by registering at https://www.bmwusa.com/myBMW. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have questions or experience problems?
For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, contact BMW Customer Relations and Services at 1-800-525-7417 or at [email protected].
If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E.,
Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-4249153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely,
BMW of North America, LLC
Spanish translation on back side
Traducción en español en el lado inverso
BMW
IMPORTANTE RETIRADA POR MOTIVOS DE INCUMPLIMIENTO – Repuesto disponible
Este aviso se aplica a su vehículo,
Campaña de retirada n.º 19V-755: Apertura interna del maletero
Diciembre de 2019
Estimado propietario o arrendatario de un vehículo BMW:
Le enviamos este aviso en virtud de la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Seguridad de Tránsito y Vehículos). BMW AG ha determinado que algunos vehículos BMW de los modelos de la Serie 3, del año 2020, no cumplen con el Federal Motor Vehicle Safety Standard (Estándar Federal de Seguridad de Vehículos) número 401 (Apertura interna del maletero). Según nuestros registros, usted es propietario de un vehículo potencialmente afectado.
¿Por qué nos ponemos en contacto con usted?
Nos complace informarle que estamos listos para realizar esta retirada. Si no se ha hecho la retirada, comuníquese de inmediato con el centro autorizado de BMW para programar una cita. Visite www.bmwusa.com/dealer para localizar el centro de BMW más cercano.
¿Qué podría suceder?
Es posible que el cable que conecta la manija de apertura de emergencia con el pestillo del maletero no se haya colocado según las especificaciones. En el improbable caso de que una persona se encuentre dentro del maletero, es posible que no pueda salir, lo que aumenta el riesgo de sufrir lesiones.
Si usted no es la única persona que conduce este vehículo, comparta esta información importante con todos los demás conductores y pasajeros.
¿Qué hará BMW?
Se inspeccionará el cable y, si es necesario, se lo colocará según las especificaciones sin cargo, lo que podría llevar aproximadamente una hora.
¿Qué ocurre si no soy el propietario actual de este vehículo?
Puede completar la tarjeta con respuesta postal paga adjunta o registrarse en https://www.bmwusa.com/myBMW para actualizar la información de la titularidad del vehículo o su información de contacto. Si usted es arrendador del vehículo, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días.
¿Qué debo hacer si tengo alguna pregunta o algún problema?
Para ver las últimas actualizaciones de esta retirada, visite www.bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con el centro autorizado de BMW. Si necesita asistencia adicional, comuníquese con el BMW Customer Relations and Services (Servicio de Atención al Cliente de BMW) llamando al 1-800-525-7417 o por correo electrónico a [email protected].
Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, puede notificar al administrador de la National Highway Traffic Safety Administration (Administración Nacional de Seguridad de Tránsito en Carreteras), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Vehicle Safety Hotline (Línea gratuita directa de seguridad vehicular) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar https://www.safercar.gov.
Le garantizamos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros utilicen el cinturón de seguridad en todo momento.
Atentamente,
English version on front side
Versión en inglés en el frente
SEOCONTENT-START
11/7/2019 51 35 19_RECALL 19V-755: INTERIOR TRUNK RELEASE
1/3
SIB 51 35 19
RECALL 19V-755: INTERIOR TRUNK RELEASE
2019-11-07
Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.
This Service Information Bulletin (Revision 1) replaces SI B51 35 19 dated October 2019.
Whats New (Specific text highlighted):
Warranty Information added
WARRANTY INFORMATION
Reimbursement for this Delivery Stop/Recall Action will be via normal claim entry utilizing the following
information:
Defect Code: 0051800400
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Copyright ©2019 BMW of North America, Inc.
11/7/2019 51 35 19_RECALL 19V-755: INTERIOR TRUNK RELEASE
3/3
Work Pkg Labor Operation Description (Plus work) Labor Allowance
# 1 00 68 716
Checking the cable end that connects to the inside
trunk emergency unlocking handle (No repair is
necessary)
3 FRU
Or:
# 2 00 68 717
Checking and connecting the cable end that
connects to the inside trunk emergency unlocking
handle
3 FRU
Or:
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be
performed/claimed during this workshop visit)
Work Pkg Labor Operation Description (Main work) Labor Allowance
# 3 00 68 157
Checking the cable end that connects to the inside
trunk emergency unlocking handle (No repair is
necessary)
5 FRU
Or:
# 4 00 68 158
Checking and connecting the cable end that
connects to the inside trunk emergency unlocking
handle
5 FRU
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes
and in the claim comments (For example: B51 35 19 WP 1), unless otherwise required by State law.
Supporting Materials
picture_as_pdf B513519 Recall Notice.pdf
picture_as_pdf B513519-QA-(17Oct2019).pdf
SEOCONTENT-END
2 Affected Products
Vehicles
9 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V755-8944.PDF 211.14KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19V755-0871.PDF 211.24KB
Remedy Instructions and TSB
RCRIT-19V755-6711.pdf 570.242KB
Non-Compliance Notice 573 Report
RCLRPT-19V755-8957.PDF 213.732KB
Manufacturer Notices(to Dealers,etc) – INTERIOR TRUNK RELEASE 10/17/2019
RCMN-19V755-2257.pdf 449.445KB
Remedy Instructions and TSB
RCRIT-19V755-4688.pdf 449.445KB
Recall Acknowledgement
RCAK-19V755-9174.pdf 255.343KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V755-8588.pdf 2627.319KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19V755-7231.PDF 211.321KB
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