July 31, 2019 NHTSA CAMPAIGN NUMBER: 19V563000
Front Seatbacks May Fold Unexpectedly
In the event of a crash, there is an increased risk of injury if the seatback folds forward or rearward.
NHTSA Campaign Number: 19V563
Manufacturer BMW
of North America, LLC
Components SEATS
Potential Number of Units Affected 20
Summary
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.
Remedy
BMW will notify owners, and dealers will replace the front seats, free of charge. The recall began September 27, 2019. Owners may contact BMW customer service 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
SIB 52 14 19
2019-08-22
RECALL CAMPAIGN 19V-563: FRONT SEAT BACKREST
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
RECALL CAMPAIGN 19V-563: FRONT SEAT BACKREST
This Service Information Bulletin (Revision #1) replaces SI B52 14 19 dated July 2019.
What’s New (Specific text highlighted):
- Situation, cause, procedure, parts, warranty sections updated
- NHTSA # 19V-563 added
MODEL
| E-Series | Model Description | Production Date |
| G01 | X3 Sports Activity Vehicle | May 29, 2018 thru June 12, 2018 |
| G02 | X4 Sports Activity Coupe | May 29, 2018 thru June 12, 2018 |
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), with the Key Reader or Warranty Vehicle Inquiry.
SITUATION
BMW of North America, LLC is conducting a Voluntary Safety Recall (effective July 25, 2019) on a small number of Model Year 2018-2019 BMW vehicles that were produced between May 29, 2018 and June 12, 2018.
Approximately 20 vehicles are affected by this recall.
The Recall Notice and Q&A have been attached for further information.
CAUSE
On affected vehicles, the front seat backrest may not have been welded to specifications which could cause the backrest to collapse.
CORRECTION
Replace the front seat backrest on the driver’s side or the passenger’s side.
PROCEDURE
For any of the listed vehicles, the left and/or right seat backrest assembly may be needed.
Make sure a vehicle Key Read has been performed.
Enter a Recall IDS (Integrated Dealer Support) Ticket as instructed in the PARTS section to request the correct part(s).
BMW of North America’s Parts Technical Group will review the VIN, and enter the order for the seat backrest needed for that specific VIN on behalf of the BMW center
The BMW center should not attempt to determine which seat backrest(s) are affected on a specific vehicle
Replace the appropriate seat backrest assembly. Refer to repair instructionsREP 52 16 017 “Removing and installing/replacing the seat backrest”
PARTS INFORMATION
Please refer to the weekly Parts Matrix for the parts ordering procedure.
Prior to starting any work, check to see if the VIN has this campaign open. If so, enter a Recall IDS Ticket request.
Use only one VIN per IDS Ticket
Enter part number 00 00 0 000 000 per Parts Matrix DCS
BMW of North America’s Parts Technical Group will review the VIN, reference the specific seat backrest(s) for that VIN, and enter the order for the seat backrest(s) on behalf of the BMW center.
When ordered this way, you will receive ONLY the seat backrest(s) needed for the specific vehicle. Each vehicle may require different parts replaced so this is the only way of ordering.
Parts Technical Group will reply to all Ticket requests with the part number(s) and backorder information if applicable. The part(s) must be installed in the VIN listed in the PO ONLY.
| Part Number | Description | Quantity |
| 52 10 7 414 625 | Seat backrest frame (driver or passenger side) | 1 |
| AND/OR | ||
| 52 10 7 414 610 | Passenger’s seat backrest mechanism | 1 |
| AND/OR | ||
| 52 10 7 414 609 | Driver’s seat backrest mechanism | 1 |
| AND/OR | ||
| 52 10 7 414 584 | Seat backrest frame (driver or passenger side) | 1 |
| AND/OR | ||
| 52 10 7 414 607 | Driver’s seat backrest mechanism | 1 |
| AND | ||
| 07 14 9 321 690 | Cheese head screw (M10x28) | 4 |
| AND | ||
| 72 11 9 909 471 | Screw (M10x16) | 6 |
Performing a part number look-up in ETK or AIR by VIN or model in place of using/invoicing the applicable part numbers above may result with the wrong parts being invoiced and installed.
WARRANTY INFORMATION
Reimbursement for this Recall repair campaign will be via normal claim entry utilizing the following information:
| Defect Code: | 0052900100 |
Completion “before” the first vehicle delivery to a customer or the vehicle is already in the workshop
| Work Pkg | Labor Operation: | Labor Allowance: | Description (Plus work): |
| # 1 | 00 68 570 | 36 FRU | Replacing the seat structure |
Or:
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit)
| Work Pkg | Labor Operation: | Labor Allowance: | Description (Main work): |
| # 2 | 00 68 049 | 37 FRU (G01); 38 FRU
(G02) | Replacing the seat structure |
Claim Repair Comments
Unless additional related/in conjunction work was required (not addressed and/or included in one of the options provided above), then only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B52 14 19 WP 1). And, as applicable:
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows:
Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.
Supporting Materials
picture_as_pdf B521419 Recall Notice.pdf
picture_as_pdf 2019-G01-02-SeatFrame-QA-(25Jul2019).pdf
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 19V-xxx: Front Seat Backrest (B52 14 19)
BMW of North America, LLC is conducting a Voluntary Safety Recall (effective July 25, 2019) on a small number of Model Year 2018-2019 BMW vehicles that were produced between May 29, 2018 and June 12, 2018.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Front Seat Backrest
Safety Recall 19V-xyz
Model Year 2018 and 2019 BMW X3 / X4
Last Updated 07/25/2019
| Q1. | Which BMW Group models in the US are potentially affected by this Safety Recall?
Approximately 20 Model Year 2018 and 2019 BMW
|
| Q2. | What is the specific issue?
On affected vehicles, the front seat backrest may not have been welded to specifications which could cause the backrest to collapse.
|
| Q3. | Can I continue to drive my vehicle?
Yes. However, when you receive a phone call/letter requesting you to make an appointment to have this Safety Recall performed by an authorized BMW
|
| Q4. | Why are other BMW Group vehicles not included in this Safety Recall?
Seats on other vehicles were produced to specifications.
|
| Q5. | How did BMW Group become aware of this issue?
BMW
|
| Q6. | How will my vehicle be repaired?
The affected front seat will be replaced for free and will take approximately four hours.
|
| Q7. | Is BMW Group aware of any accidents or injuries in the US, involving these BMW Group vehicles associated with this Safety Recall?
No.
|
| Q8. | How will I be informed of this Safety Recall?
Potentially affected customers are being contacted by phone, and arrangements are being made for the Safety Recall to be performed. Alternate transportation, if necessary, will be accommodated. You can locate your nearest authorized BMW To ensure the BMW
|
BMW
IMPORTANT SAFETY RECALL – Remedy Available
This notice applies to your vehicle,
Recall Campaign No. 19V-563: Front Seat Backrest
September 2019
Dear BMW Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2018-2019 BMW X3 and X4 SAV vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment. Visit www.bmwusa.com/dealer to locate your nearest BMW center.
What could happen?
The front seat backrest may not have been welded to specifications. In the event of a crash, this may cause the backrest to collapse which could increase the risk of injury.
If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
What will BMW do?
The affected front seat will be replaced for free which will take approximately four hours.
What if I am not the current owner of this vehicle?
You can update the vehicle ownership or your contact information by completing the enclosed postage-paid card or by registering at https://www.bmwusa.com/myBMW. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have questions or experience problems?
For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, contact BMW Customer Relations and Services at 1-800-525-7417 or at [email protected].
If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely,
BMW of North America, LLC
Spanish translation on back side
Traducción en español en el lado inverso
BMW
IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD: Repuesto disponible
Este aviso rige para su vehículo,
Campaña de retirada n.º 19V-563: Respaldo del asiento delantero
Septiembre de 2019
Estimado propietario o arrendatario de BMW:
Le enviamos este aviso de conformidad con las disposiciones de la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Seguridad de Tráfico y Vehículos). BMW AG ha determinado que algunos modelos de vehículos de la serie X3 y X4 SAV de BMW, correspondientes a los años 2018 y 2019, tienen un defecto que afecta la seguridad de estos vehículos motorizados. Nuestros registros indican que usted es propietario de un vehículo potencialmente afectado.
¿Por qué lo estamos contactando?
Nos alegra informarle que estamos listos para realizar esta retirada. Si no se realizó esta retirada aún, póngase en contacto de inmediato con el centro autorizado de BMW para programar una cita. Visite www.bmwusa.com/dealer para encontrar el centro de BMW más cercano.
¿Qué podría pasar?
Es posible que el respaldo del asiento delantero no se haya soldado conforme a las especificaciones. En caso de que se produzca un choque, el respaldo podría desprenderse y aumentar el riesgo de lesiones.
Si usted no es la única persona que conduce este vehículo, comparta esta información importante con todos los demás conductores y pasajeros.
¿Qué hará BMW?
El asiento delantero afectado se remplazará sin costo, lo que demorará aproximadamente cuatro horas.
¿Qué ocurre si no soy el propietario actual de este vehículo?
Puede actualizar la información sobre la titularidad del vehículo o su información de contacto completando la tarjeta con respuesta postal paga adjunta o registrándose en https://www.bmwusa.com/myBMW. Si es arrendador del vehículo, las reglamentaciones federales requieren que reenvíe este aviso a su arrendatario dentro de los diez días.
¿Qué debo hacer si tengo preguntas o si surgen problemas?
Para obtener las últimas actualizaciones de esta retirada, visite www.bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con el centro autorizado de BMW. En caso de necesitar asistencia adicional, comuníquese con el BMW Customer Relations and Services (Servicio de Atención al Cliente de BMW) por teléfono al 1-800-525-7417 o por correo electrónico a [email protected].
Si el centro de BMW no puede resolver el defecto sin cargo o dentro de un período razonable, puede notificar al administrador de la National Highway Traffic Safety Administration (Administración Nacional de Seguridad de Tráfico en Carreteras), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar sin cargo a la Vehicle Safety Hotline (Línea directa de seguridad vehicular) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar https://www.safercar.gov.
Le garantizamos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros utilicen el cinturón de seguridad en todo momento.
Atentamente.
BMW of North America, LLC
English translation on back side Traducción en inglés al dorso
3 Affected Products
Vehicles
8 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-19V563-9517.pdf 1650.738KB
Defect Notice 573 Report
RCLRPT-19V563-7035.PDF 214.465KB
Recall Acknowledgement
RCAK-19V563-8620.pdf 244.494KB
Recall Quarterly Report #3, 2020-1
RCLQRT-19V563-0675.PDF 211.317KB
Manufacturer Notices(to Dealers,etc) – July 25, 2019
RCMN-19V563-7605.pdf 180.465KB
Remedy Instructions and TSB
RCRIT-19V563-3669.pdf 183.058KB
Recall Quarterly Report #2, 2019-4
RCLQRT-19V563-1487.PDF 211.232KB
Recall Quarterly Report #1, 2019-3
RCLQRT-19V563-3576.PDF 211.128KB
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