Tailgate Panel May Detach – 2024 BMW XM

SEOCONTENT-START

From: Broadcast Messaging System
To: DL-BMS_Message_Monitors
Subject: BMW Recall 24V-XXX: Tailgate Trim
Date: Friday, February 16, 2024 3:48:38 PM
Publish Date:
From:
Expiration Date:
February 16, 2024
Technical Service
March 1, 2024
DCSnet Message
Urgent
Subject: BMW Recall 24V-XXX: Tailgate Trim
BMW AG is conducting a Voluntary Safety Recall (effective February 16, 2024) on certain Model
Year 2024 BMW vehicles that were produced between September 21, 2023, and November 2,
2023.
The tailgate panel may not have been properly attached to the vehicle. The panel could become
loose and, in a rare case, could detach from the vehicle and become a hazard to other road users.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Sincerely,
Technical Service
Attachments: B510724 24V-xyz-TailgatePanel-FAQ-(16Feb2024)[1708116323136].pdf
B510724 Recall Notice[1708116323136].pdf
B510724[1708116323136].pdf
B510724 24V-xyz-TailgatePanel-FAQ-
(16Feb2024)[1708116323136].pdf
B510724 Recall Notice[1708116323136].pdf
B510724[1708116323136].pdf
Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel
BMW SAV (Light Trucks), All Offering, All Region, All Areas, All Departments, All Personnel
BMW Passenger Cars, CC-All
BMW SAV (Light Trucks) CC-All
2/16/24, 1:53 PM 51 07 24_RECALL 23V-XXX: TAILGATE TRIM
about:blank 1/2
SIB 51 07 24
RECALL 23V-XXX: TAILGATE TRIM
2024-02-16
MODEL
E-Series Model Description Production Date
G09 XM Sports Activity Vehicle September 21, 2023 – November 2, 2023
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of February 17, 2024, you can
see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective February 16, 2024) on certain Model Year 2024
BMW vehicles that were produced between September 21, 2023, and November 2, 2023.
The tailgate panel may not have been properly attached to the vehicle. The panel could become loose and,
in a rare case, could detach from the vehicle and become a hazard to other road users.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf B510724 Recall Notice.pdf
picture_as_pdf B510724 24V-xyz-TailgatePanel-FAQ-(16Feb2024).pdf
Copyright ©2024 BMW of North America, Inc.
2/16/24, 1:53 PM 51 07 24_RECALL 23V-XXX: TAILGATE TRIM
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Copyright ©2024 BMW of North America, Inc.
Attachment to B51 07 24 February 2024
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty
Processors
RE: Recall 24V-xxx: Tailgate Trim – B51 07 24
BMW AG is conducting a Voluntary Safety Recall (effective February 16, 2024) on certain Model
Year 2024 BMW vehicles that were produced between September 21, 2023, and November 2,
2023.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that Centers may not legally deliver new motor
vehicles to consumers until they are fixed or use/sell replacement equipment/parts
subject to this recall. Note also that substantial civil penalties apply to violations of the
Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B51 07 24 February 2024
Safety Recall
24V-xyz
Tailgate Panel
Model Year 2024
BMW XM
Issue Date: 02/16/2024
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Model Year 2024 XM models in the US are potentially affected.
Q2. What is the specific issue?
The tailgate panel may not have been properly attached to the vehicle. The panel could become
loose and, in a rare case, could detach from the vehicle and become a hazard to other road users.
If you are not the only driver of this vehicle, please advise all other drivers and passengers
of this important information.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have a tailgate panel that was properly attached to the vehicle.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall that a remedy is available,
please contact an authorized BMW center to schedule an appointment as soon as possible. For
the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only
driver of this vehicle, please advise all other drivers of this important information.
Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail advising them of this
Safety Recall and to schedule an appointment with an authorized BMW center as soon as
possible to have the remedy performed. For the latest updates to this Safety Recall, please visit
bmwusa.com/recall.
To ensure BMW has the most up-to-date contact and vehicle information, owners should
register their vehicle at bmwusa.com/myBMW. Registration is free and will give them access to
other information specific for their BMW vehicle. Alternatively, owners can visit
bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
The tailgate panel will be inspected and, if necessary, replaced for free which should take several
hours.
Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts,
tools, and procedures are available. For the latest updates to this recall, please visit
bmwusa.com/recall.

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-139
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC FEB 23, 2024 NHTSA Recall No. : 24V-139 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 267 Estimated percentage with defect : 11 %
Vehicle Information : Vehicle 1 : 2024-2024 BMW XM
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : Approximately 267 vehicles were manufactured with a tailgate panel and mounting structure that may not have been produced by the supplier according to specifications. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The tailgate panel and mounting structure may not have been produced by the supplier according to specifications. Production Dates : SEP 21, 2023 – NOV 02, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The tailgate panel and mounting structure may not have been produced by the supplier according to specifications. Specifically, production process anomalies may have occurred to the adhesive bonding process and/or connection between the panel and mounting structure. Over time, the panel could start to separate from the mounting structure. FMVSS 1 : NR Part 573 Safety Recall Report 24V-139 Page 2 FMVSS 2 : NR
Description of the Safety Risk : If the panel continued to separate then, in a rare case, the panel could detach from the vehicle which could become a hazard to other road users. Description of the Cause : NR Identification of Any Warning
that can Occur : The driver may notice a loose panel by a rattling noise while driving, and/or see a small separation gap on the vehicle at that location. Involved Components : Component Name 1 : Tailgate Panel Component Description : Tailgate Panel Component Part Number : 5A177C3 Supplier Identification : Component Manufacturer
Name : PLASMAN
Address : 1000 Robinson Rd.
Greer South Carolina 29651 Country : United States Chronology :
On October 24, 2023, the tailgate supplier noticed a partial separation of a tailgate panel from its mounting structure and performed some checks. On October 31st, a similar condition was noticed at a vehicle assembly plant. An engineering investigation was initiated. On November 7th, during the early phase of the analysis, another suspect part was found and, as a precaution, a vehicle stop ship at a vehicle assembly plant was issued. Initial reviews of supplier production records indicated that a manual (instead of automated) adhesive bonding process, to join the tailgate panel with its mounting structure, was implemented during a specific and limited time period. Analyses and tests were planned to assess component performance based upon the possibility that varying amounts of bonding material were used. Climate chamber and driving tests were also planned. In late November, test results indicated that parts, with varying amounts of bonding material, remained The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-139
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
completely attached to vehicles and, if affected, would be noticed by the driver via rattling noises and/or visual cues. Between December and January 2024, further testing, including long-term durability and shaker table (to simulate significant road dynamics (vibration/harshness)), was planned and conducted. In late January, test results indicated that, if the tailgate panel had a very limited amount of bonding material, it could begin to separate from its mounting structure in these unusual conditions. Further reviews were conducted, especially to consider if full separation could occur. On February 15, 2024, in an abundance of caution, BMW decided to conduct a voluntary safety recall. BMW is not aware of any customer complaints, concerns, and/or instances, dealer field reports, or warranty claims, and has not received any reports, nor is BMW otherwise aware, of any incidents, accidents or injuries, that relate, or may relate, to the issue identified in this report.
Description of Remedy : Description of Remedy Program : The tailgate panel will be inspected and, if necessary, replaced.
Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW center to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recall component: Tailgate Panel – part number: 5A177C3 NR Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to begin and end on February 23, 2024. Owner notification is expected to begin and end on April 16, 2024.
Planned Dealer Notification Date : FEB 23, 2024 – FEB 23, 2024
Planned Owner Notification Date : APR 16, 2024 – APR 16, 2024
* NR – Not Reported

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3/5/24, 12:07 PM 51 07 24_RECALL 24V-139: TAILGATE OUTER BODY PANEL
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SIB 51 07 24
RECALL 24V-139: TAILGATE OUTER BODY PANEL
2024-03-05
This Service Information Bulletin (Revision 1) replaces SI B51 07 24 dated February 2024.
What’s New:
Title updated
Situation updated
Cause added
Correction added
Procedure added
Parts Information added
Claim Information added
☐ THIS REPAIR IS MOBILE FRIENDLY
MODEL
E-Series Model Description Production Date
G09 BMW XM Sports Activity Vehicle (SAV) September 21 – November 2, 2023
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP,
Campaign Summary, or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in
Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG is conducting a Voluntary Safety
Recall (effective February 16, 2024) on
certain Model Year 2024 BMW vehicles that
were produced between September 21, 2023,
and November 2, 2023.
The outer body panel of the tailgate can
partially detach from the inner panel in one or
more areas of the tailgate due to poor
bonding of the adhesive.
If the outer body panel separates from the
inner panel, a rattling sound can be heard
while driving.
The outer body panel completely detaching
from the inner panel cannot be ruled out.
The Recall Notice and Q&A have been attached for further information.
CAUSE
Poor bonding of the adhesive on the tailgate body panel (painted outer panel to the inner panel/metal
frame).
CORRECTION
Copyright ©2024 BMW of North America, Inc.
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Inspect the outer tailgate panel for proper
adhesion. Replace if necessary.
PROCEDURE
1. Inspect the four areas of outer panel on the tailgate for protruding edges.
2. Open the tailgate and inspect the adhesive around the entire outer panel of the tailgate.
3. If separation of the outer to inner panel is seen, the outer panel will need to be replaced following the repair
instruction listed in ISTA/AIR 51 13 421.
The new replacement body panel will need to be painted.
If NO separation is seen, continue to step 4.
4. Try to manually separate the outer panel from the inner panel in the four areas of the tailgate using “light to
moderate” force (see photos below).
With the tailgate open:
Left hand located above the taillamp; pull the outer
panel with light to moderate force.
Right hand holds the tailgate in place.
Note: This is done on both sides of the tailgate
(left and right) and in three different areas as
shown in the photos below.
Copyright ©2024 BMW of North America, Inc.
3/5/24, 12:07 PM 51 07 24_RECALL 24V-139: TAILGATE OUTER BODY PANEL
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Left hand located below the taillamp.
Left hand located at lower left corner of the
tailgate.
Copyright ©2024 BMW of North America, Inc.
3/5/24, 12:07 PM 51 07 24_RECALL 24V-139: TAILGATE OUTER BODY PANEL
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With the tailgate closed:
Using one hand, pull the outer panel using
light to moderate force.
Note: This is done on both sides of the
tailgate (left and right).
DO NOT pull on the tailgate panel using
both hands while it is in the closed
position.
5. If the outer panel of the tailgate cannot be separated, no repair is needed; the vehicle can be returned to the
customer.
PARTS INFORMATION
Work Package # 3 and 4: Use, invoice, and supply the part number below to your CCRC/Approved
Auto Body Shop.
Part Number Description Quantity
51 13 5 A17 7C3 Primed tailgate trim 1 when
required
Additionally, other small parts that are not specified above, such as one-time use screws, nuts, and seals,
which must be replaced according to the ISTA repair instructions/ETK, must be selected from the Electronic
Parts Catalog according to the respective vehicle type and invoiced under the special Repair Code.
Copyright ©2024 BMW of North America, Inc.
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CLAIM INFORMATION
Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package
information below, and when required for WP # 3 or 4, the part number listed above, and the Third-Party
repair in sublet.
Plusposition
(+)
Completion before the first vehicle delivery to a customer or the vehicle is
already in the workshop.
Main work The vehicle arrives for this Recall, no other Main work will be performed/claimed
during this workshop visit
Only one of the flat rate labor operation codes listed below can be used for the claim submission and reimbursement. Also,
only one Main work flat rate labor operation code can be claimed per workshop visit.
Repair
Code:
0051820500 —
Below are the special flat rate labor operation code choices for this action.
Check (Workshop) – No Repair is Necessary
Work Pkg Labor
Operation Description Labor Allowance
# 1 00 75 888 Checking the tailgate trim/body panel (No repair
is necessary) (Plusposition) 3 FRU
Or:
# 2 00 75 298 Checking the tailgate trim/body panel (No repair
is necessary) (Main work) 5 FRU
Or:
Check (Workshop) – Repair is Necessary (Third-Party)
Work Pkg Labor
Operation Description Labor Allowance
# 3 00 75 888 Checking the tailgate trim/body panel (Repair is
necessary) (Plusposition) 3 FRU
Or:
# 4 00 75 298 Checking the tailgate trim/body panel (Repair is
necessary) (Main work) 5 FRU
And, together with the above:
Sublet – Tailgate Trim/Body Panel Replacement/Paint Finish (Third Party CCRC/Approved Auto Body
Shop)
Third-Party Description (Associated work) Sublet
Allowance
Sublet Code 3
Tailgate trim/body panel replacement and paint finish repair (Third-party
sublet invoice, excluding the applicable BMW part number(s) that are to
be invoiced on the RO for inclusion with the claim submission)
Up to $520.00
Note: Aftersales Area Manager (AAM) Field Authorization (FAS) is not required.
Invoice the tailgate body panel/paint finish work in sublet on the repair order at the actual cost charged with
no handling or markup. The sublet amount must also include any discounts or allowances.
Copyright ©2024 BMW of North America, Inc.
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The appropriate charge for the necessary paint finish work procedure is determined by comparing the
charged amount against the corresponding amount that is based on your warranty rates.
Prior to performing the repair, calculate your center’s repair cost and then obtain outside repair estimate(s)
for price comparison purposes.
It is your center’s responsibility to review the repair cost estimate prior to the repair being
performed. This will help ensure that the amount requested for the paint finish work is consistent
with what is normally recognized as customary, fair, and reasonable. Also, it must not exceed the
scope of the repair work that is described in this bulletin.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the technicians RO notes and in the claim
comments (For example: B51 07 24 WP 1), unless otherwise required by State law.
Additionally, for:
Work Package # 3 and 4: Itemize the claimed sublet amount on the repair order and in the claim comment
section.
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comment Required)
This Recall qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under
the Repair Code in this bulletin as follows:
Sublet Code 2 – Itemize the claimed AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.
Reimbursement of Prior Customer-Pay Repairs (TREAD Act)
Based on the issue and age of the Affected Vehicles being addressed by this Safety Recall Campaign, a
reimbursement request for a qualifying prior customer-pay repair is not likely.
However, if you should receive a reimbursement request from a customer for a repair that may qualify
because it addressed the issue described in this bulletin, and it was performed prior to the notification of
Recall, please contact the Warranty department (include a legible copy of the invoice) through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will
respond to your inquiry accordingly.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
Warranty Feedback
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Supporting Materials
picture_as_pdf B510724 Recall Notice.pdf
picture_as_pdf B510724 24V-xyz-TailgatePanel-FAQ-(16Feb2024).pdf
Copyright ©2024 BMW of North America, Inc.
3/5/24, 12:07 PM 51 07 24_RECALL 24V-139: TAILGATE OUTER BODY PANEL
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Copyright ©2024 BMW of North America, Inc.
Attachment to B51 07 24 February 2024
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty
Processors
RE: Recall 24V-xxx: Tailgate Trim – B51 07 24
BMW AG is conducting a Voluntary Safety Recall (effective February 16, 2024) on certain Model
Year 2024 BMW vehicles that were produced between September 21, 2023, and November 2,
2023.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that Centers may not legally deliver new motor
vehicles to consumers until they are fixed or use/sell replacement equipment/parts
subject to this recall. Note also that substantial civil penalties apply to violations of the
Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B51 07 24 February 2024
Safety Recall
24V-xyz
Tailgate Panel
Model Year 2024
BMW XM
Issue Date: 02/16/2024
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Model Year 2024 XM models in the US are potentially affected.
Q2. What is the specific issue?
The tailgate panel may not have been properly attached to the vehicle. The panel could become
loose and, in a rare case, could detach from the vehicle and become a hazard to other road users.
If you are not the only driver of this vehicle, please advise all other drivers and passengers
of this important information.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have a tailgate panel that was properly attached to the vehicle.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall that a remedy is available,
please contact an authorized BMW center to schedule an appointment as soon as possible. For
the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only
driver of this vehicle, please advise all other drivers of this important information.
Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail advising them of this
Safety Recall and to schedule an appointment with an authorized BMW center as soon as
possible to have the remedy performed. For the latest updates to this Safety Recall, please visit
bmwusa.com/recall.
To ensure BMW has the most up-to-date contact and vehicle information, owners should
register their vehicle at bmwusa.com/myBMW. Registration is free and will give them access to
other information specific for their BMW vehicle. Alternatively, owners can visit
bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
The tailgate panel will be inspected and, if necessary, replaced for free which should take several
hours.
Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts,
tools, and procedures are available. For the latest updates to this recall, please visit
bmwusa.com/recall.

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-139
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC FEB 29, 2024 NHTSA Recall No. : 24V-139 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 267 Estimated percentage with defect : 11 %
Vehicle Information : Vehicle 1 : 2024-2024 BMW XM
Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : Approximately 267 vehicles were manufactured with a tailgate panel and mounting structure that may not have been produced by the supplier according to specifications. Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component:
The tailgate panel and mounting structure may not have been produced by the supplier according to specifications. Production Dates : SEP 21, 2023 – NOV 02, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The tailgate panel and mounting structure may not have been produced by the supplier according to specifications. Specifically, production process anomalies may have occurred to the adhesive bonding process and/or connection between the panel and mounting structure. Over time, the panel could start to separate from the mounting structure. FMVSS 1 : NR Part 573 Safety Recall Report 24V-139 Page 2 FMVSS 2 : NR
Description of the Safety Risk : If the panel continued to separate then, in a rare case, the panel could detach from the vehicle, which could become a hazard to other road users, and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning
that can Occur : The driver may notice a loose panel by a rattling noise while driving, and/or see a small separation gap on the vehicle at that location. Involved Components : Component Name 1 : Tailgate Panel Component Description : Tailgate Panel Component Part Number : 5A177C3 Supplier Identification : Component Manufacturer
Name : PLASMAN
Address : 1000 Robinson Rd.
Greer South Carolina 29651 Country : United States Chronology :
On October 24, 2023, the tailgate supplier noticed a partial separation of a tailgate panel from its mounting structure and performed some checks. On October 31st, a similar condition was noticed at a vehicle assembly plant. An engineering investigation was initiated. On November 7th, during the early phase of the analysis, another suspect part was found and, as a precaution, a vehicle stop ship at a vehicle assembly plant was issued. Initial reviews of supplier production records indicated that a manual (instead of automated) adhesive bonding process, to join the tailgate panel with its mounting structure, was implemented during a specific and limited time period. Analyses and tests were planned to assess component performance based upon the possibility that varying amounts of bonding material were used. Climate chamber and driving tests were also planned. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-139
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
In late November, test results indicated that parts, with varying amounts of bonding material, remained completely attached to vehicles and, if affected, would be noticed by the driver via rattling noises and/or visual cues. Between December and January 2024, further testing, including long-term durability and shaker table (to simulate significant road dynamics (vibration/harshness)), was planned and conducted. In late January, test results indicated that, if the tailgate panel had a very limited amount of bonding material, it could begin to separate from its mounting structure in these unusual conditions. Further reviews were conducted, especially to consider if full separation could occur. On February 15, 2024, in an abundance of caution, BMW decided to conduct a voluntary safety recall. BMW is not aware of any customer complaints, concerns, and/or instances, dealer field reports, or warranty claims, and has not received any reports, nor is BMW otherwise aware, of any incidents, accidents or injuries, that relate, or may relate, to the issue identified in this report.
Description of Remedy : Description of Remedy Program : The tailgate panel will be inspected and, if necessary, replaced.
Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW center to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recall component: Tailgate Panel – part number: 5A177C3 NR Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to begin and end on February 23, 2024. Owner notification is expected to begin and end on April 16, 2024.
Planned Dealer Notification Date : FEB 23, 2024 – FEB 23, 2024
Planned Owner Notification Date : APR 16, 2024 – APR 16, 2024
* NR – Not Reported

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SEOCONTENT-END