Recall 23V-821: Transmission Mechatronics – 2023 BMW

December 6, 2023 NHTSA CAMPAIGN NUMBER: 23V821000

Transmission Gears May Seize

Transmission oil that leaks into the control unit can lead to a seizure of the transmission gears, causing a sudden loss of drive power and increasing the risk of a crash.

 

NHTSA Campaign Number: 23V821

Manufacturer BMWeBay logo of North America, LLC

Components POWER TRAIN

Potential Number of Units Affected 552

 

Summary

BMWeBay logo of North America, LLC (BMWeBay logo) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series Convertible (840i, M850i xDrive, M8), 8 Series Gran Coupe (850i xDrive, M8), X3 SAV (X3 xDrive30i, X3M), X4 SAV (X4 xDrive30i), X5 SAV (X5 xDrive40i, X5 M50i, X5M), X6 SAV (X6 xDrive40i, X6 M50i, X6M), and Z4 sDrive30i, Z4 M40i vehicles. The weld seam of the integrated transmission control unit’s cover may not have been manufactured properly, which could allow automatic transmission oil to leak into the transmission control unit.

 

Remedy

Dealers will replace the transmission mechatronics module and the automatic transmission fluid, as necessary, free of charge. Owner notification letters are expected to be mailed February 1, 2024. Owners may contact BMWeBay logo customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 24 04 23 2023-12-04

RECALL 23V-XXX: TRANSMISSION MECHATRONICS

 

What’s New:

  • Title changed
  • This Delivery Stop has been upgraded to a Safety Recall
  • Situation section updated
  • Recall Notice and FAQ added

 

MODEL

F90 (M5 Sedan)G01 (X3 Sports Activity Vehicle)G20 (3 Series Sedan)
F91 (M8 Convertible)G02 (X4 Sports Activity Coupe)G22 (4 Series Coupe)
F92 (M8 Coupe)G05 (X5 Sports Activity Vehicle)G23 (4 Series Convertible)
F93 (M8 Gran Coupe)G06 (X6 Sports Activity Coupe)G26 (4 Series Gran Coupe)
F95 (X5 M Sports Activity Vehicle)G14 (8 Series Convertible)G29 (Z4 Roadster)
F96 (X6 M Sports Activity Coupe)G15 (8 Series Coupe)G30 (5 Series Sedan)
F97 (X3 M Sports Activity Vehicle)G16 (8 Series Gran Coupe)G80 (M3 Sedan)

 

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible.  As of September 29, 2023, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

 

SITUATION

BMWeBay logo AG has issued a Delivery Stop (effective September 28, 2023) on certain Model Year 2023 BMWeBay logo vehicles that were produced between January 23, 2023, and June 15, 2023.

As of December 4, 2023, this Delivery Stop has been upgraded to a Safety Recall.

The Integrated Transmission Control Unit (ITCU) may not have been produced according to specifications by the supplier.   A weld seam may not have been manufactured correctly.  Over time, this could allow transmission oil to leak into the ITCU which could affect functionality of the transmission.

Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired.  Do not use or sell replacement equipment/parts subject to a Delivery Stop. 

 The Recall Notice and Q&A have been attached for further information.

 

The bulletin will be updated when additional information becomes available.

 


Safety Recall
23V-xyz
ITCU
Model Year 2023
Various BMWeBay logo Models
Issue Date:  12/04/2023

 

Q1. Which BMWeBay logo Group models in the US are potentially affected by this Safety Recall?

Certain Model Year 2023 BMWeBay logo models in the US are potentially affected.

 

Q2. What is the specific issue?

The Integrated Transmission Control Unit (ITCU) may not have been produced according to specifications by the supplier.  A weld seam may not have been manufactured correctly.  Over time, this could allow transmission oil to leak into the ITCU which could affect functionality of the transmission.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

Other models have an ITCU that was produced to specifications by the supplier.

 

Q4. Can I continue to drive my vehicle?

Yes. However, when you are notified by BMWeBay logo of this Safety Recall, please contact an authorized BMWeBay logo center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. How did BMWeBay logo Group become aware of the issue?

BMWeBay logo Group became aware of the issue through its quality control procedures.

 

Q6. How will I be informed of this Safety Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMWeBay logo center to have the remedy performed. Owners can locate their nearest authorized BMWeBay logo center at bmwusa.com/dealer.

To ensure BMWeBay logo has the most up-to-date contact and vehicle information, owners should register their vehicle at bmwusa.com/myBMW.  Registration is free and will give them access to other information specific for their BMWeBay logo vehicle.  Alternatively,  owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”.

 

Q7. How will my vehicle be remedied?

Potentially affected vehicles will have the transmission mechatronics module replaced.

 

Q8. Do I have to wait for BMWeBay logo to contact me to have the remedy performed?

Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available.  For the latest updates to this recall, please visit bmwusa.com/recall.

 


Chronology :

On July 13, 2023, BMWeBay logo became aware of a possible issue involving the Integrated Transmission Control Unit (ITCU) from its supplier. The supplier indicated that during certain quality assurance tests, some parts became suspect. As a result, additional parts which had successfully completed the tests and that had been retained, were then subject to further testing and analyses, including photo-microscopy. The micrographs indicated that some portion of the welding seams may have been suspect. Additional testing, involving shaker tests to simulate long term durability, were performed.

Between August and September, further in-depth reviews of the information and data provided by the supplier were conducted. This led to further requests for additional information and data from the supplier involving production process testing details, production lot information, and scope parameters.

In October and November, further evaluations were conducted, including failure modes and affects analyses. Information from the field was reviewed to determine if any vehicles had experienced the issue.

Vehicle assembly information and supplier production and process records were reviewed to determine the number, and production dates, of potentially affected vehicles.

On November 29, 2023, BMWeBay logo decided to conduct a voluntary safety recall.

During its analyses, BMWeBay logo was not aware of any customer complaints, warranty claims, or field reports that may be related to this issue and, similarly, Toyota was not aware of any non-dealer field reports or warranty claims that may be related to this issue.

BMWeBay logo and Toyota have not received any reports, nor are BMWeBay logo and Toyota otherwise aware, of any accidents or injuries that may be related to this issue.

 


10 Affected Products

Vehicles

MAKEMODELYEAR
BMWeBay logo3 SERIES2023
BMWeBay logo4 SERIES2023
BMWeBay logo5 SERIES2023
BMWeBay logo8 SERIES2023
BMWeBay logoX32023
BMWeBay logoX42023
BMWeBay logoX52023
BMWeBay logoX62023
BMWeBay logoZ42023
TOYOTASUPRA2023

 


5 Associated Documents

Recall Acknowledgement

RCAK-23V821-3829.pdf 645.724KB

 


Recall 573 Report

RCLRPT-23V821-1436.PDF 225.282KB

 


Remedy Instructions and TSB

RCRIT-23V821-8757.pdf 7920.658KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V821-3805.pdf 317.857KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V821-3715.pdf 557.396KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V821&docType=RCL

 


 

BMW Diagnostic & Reprogramming

Introduction

The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:

 

ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMWeBay logo ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams

 

Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams

 

You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.

 

ISTA/P Online - Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMWeBay logo Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.

 

What is needed to diagnose and program with the BMWeBay logo OSS?

The OSS consists of a desktop or laptop PC connected to BMWeBay logo over the Internet. To connect to the vehicle you can use the BMWeBay logo authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".

Note

Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.

 


 

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