Windshield Seal – 2023 BMW X5 SAV & X7 SAV

SEOCONTENT-START

From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 22V-xxx: Windshield Seal – Update 11/2/2022 Date: Wednesday, November 2, 2022 9:43:30 AM Publish Date: From: Expiration Date: November 2, 2022 Technical Service November 16, 2022 DCSnet Message Urgent Subject: BMW Recall 22V-xxx: Windshield Seal – Update 11/2/2022 BMW AG has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW vehicles that were produced on September 20, 2022. As of November 2, 2022, this delivery stop has been upgraded to a safety recall. The windshield may not have been properly sealed to the vehicle during assembly. The Recall Notice and Q&A have been attached for further information. The bulletin (B51 18 22) will be updated shortly. Sincerely, Technical Service Attachments: B511822 Recall Notice[1667394827406].pdf B511822_22V-xyz-FAQ-(02Nov2022)[1667394827406].pdf B511822_V2[1667394827406].pdf B511822 Recall Notice[1667394827406].pdf B511822_22V-xyz-FAQ-(02Nov2022)[1667394827406].pdf B511822_V2[1667394827406].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW SAV (Light Trucks), All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars, CC-All BMW SAV (Light Trucks) CC-All 11/3/22, 4:46 AM 51 18 22_RECALL 22V-XXX: WINDSHIELD SEAL about:blank 1/1 SIB 51 18 22 RECALL 22V-XXX: WINDSHIELD SEAL 2022-11-02 This Service Information Bulletin (Revision 01) replaces SI B51 18 22 dated October 19, 2022. What’s New: This has been upgraded to a safety recall Situation section has been updated New attachments MODEL E-Series Model Description Production Date G05 X5 Sports Activity Vehicle 9/20/2022 G07 X7 Sports Activity Vehicle 9/20/2022 AFFECTED VEHICLES Vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. SITUATION BMW AG has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW vehicles that were produced on September 20, 2022. As of November 2, 20222, this delivery stop has been upgraded to a safety recall. The windshield may not have been properly sealed to the vehicle during assembly. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated shortly. Supporting Materials picture_as_pdf B511822_22V-xyz-FAQ-(02Nov2022).pdf picture_as_pdf B511822 Recall Notice.pdf Copyright ©2022 BMW of North America, Inc. Attachment to B51 18 22 November 2022 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-xxx: Windshield Seal – B51 18 22 BMW AG has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW vehicles that were produced on September 20, 2022. As of November 2, 2022, this delivery stop has been upgraded to a safety recall. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B51 18 22 November 2022 Safety Recall 22V-xyz Windshield Seal Model Year 2023 BMW X5, SAV, X7 SAV Issue Date: 11/02/2022 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? A small number of Model Year 2023 BMW X5 SAV and X7 SAV models in the US are potentially affected. Q2. What is the specific issue? The windshield may not have been properly sealed to the vehicle during assembly. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have a windshield that was properly sealed during vehicle assembly. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? The windshield seal will be inspected and, if necessary, the windshield will be removed and reattached with an updated seal for free and should take about two to three hours. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall campaign to ensure that the necessary parts are at the BMW centers. For the latest updates to this Safety Recall, please visit bmwusa.com/recall.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-820 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : NOV 02, 2022 NHTSA Recall No. : 22V-820 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 47 Estimated percentage with defect : 7 % Vehicle Information : Vehicle 1 : 2023-2023 BMW X5 sDrive40i, X5 xDrive40i Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 39 vehicles were manufactured with a windshield that may not have been attached according to specifications. Basis for recall population determination: Vehicle manufacturing information was reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The windshield may not have been attached according to specifications. Production Dates : SEP 20, 2022 – SEP 20, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-820 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 BMW X5 xDrive45e Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 2 vehicles were manufactured with a windshield that may not have been attached according to specifications. Basis for recall population determination: Vehicle manufacturing information was reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The windshield may not have been attached according to specifications. Production Dates : SEP 20, 2022 – SEP 20, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 BMW X7 xDrive40i Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 6 vehicles were manufactured with a windshield that may not have been attached according to specifications. Basis for recall population determination: Vehicle manufacturing information was reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The windshield may not have been attached according to specifications. Production Dates : SEP 20, 2022 – SEP 20, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The windshield may not have been attached according to specifications, as a gap may exist between the windshield and the vehicle body structure. Over time, water could enter the interior of the vehicle and, in certain conditions, contact the power distribution unit and/or an electronic control unit. In rare cases, this could lead to a short-circuit. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 22V-820 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : If a short-circuit occurred, this could lead to a thermal event and increase the risk of injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Windshield Repair Set Component Description : Windshield Repair Set Component Part Number : 83192289287 Supplier Identification : Component Manufacturer Name : BMW AG Address : NR NR Country : NR Chronology : On September 21, 2022, during end-of-line quality assurance testing, it was noticed that water was present in the interior of a vehicle. A review of vehicle manufacturing processes was immediately initiated. The review indicated that a vehicle assembly robot, which attaches and seals the windshield to the vehicle, had been recently programmed. Further information indicated that this programming effort could allow a windshield to not be appropriately attached and sealed to the vehicle body structure. Testing was conducted to determine the possibility and extent of water ingress to the vehicle interior and, if water was present, potential affects upon vehicle operation. Test results indicated that water ingress could occur and, if present, could travel to and contact the power distribution box and/or an electronic control unit. Vehicle assembly information was reviewed to determine the number and production date range of potentially affected vehicles. On October 27, 2022, BMW decided to conduct a voluntary safety recall. Part 573 Safety Recall Report 22V-820 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue. Description of Remedy : Description of Remedy Program : The windshield seal will be inspected and, if necessary, the windshield will be removed and a new seal correctly applied. Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW dealer to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recall component: Windshield repair set – part number: 83 19 2289287 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notification is expected to begin and end on November 2, 2022. Owner notification is expected to begin and end on December 23, 2022 Planned Dealer Notification Date : NOV 02, 2022 – NOV 02, 2022 Planned Owner Notification Date : DEC 23, 2022 – DEC 23, 2022 * NR – Not Reported

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11/15/22, 2:22 PM 51 18 22_RECALL 22V-820: WINDSHIELD NOT PROPERLY BONDED about:blank 1/4 SIB 51 18 22 RECALL 22V-820: WINDSHIELD NOT PROPERLY BONDED 2022-11-15 MODEL E-Series Model Description Production Date G05 X5 Sports Activity Vehicle G07 X7 Sports Activity Vehicle September 20, 2022 AFFECTED VEHICLES Affected vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA NEXT or Warranty Vehicle Inquiry. SITUATION BMW AG has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW vehicles that were produced on September 20, 2022. As of November 2, 2022, this delivery stop has been upgraded to a safety recall. During vehicle assembly, the windshield on the passenger side of the bottom A-pillar may not have been properly sealed to the vehicle. Note: If the windshield was not properly bonded, the glove compartment and passenger footwell area may become wet. As a result, the control units that are located in that area may get damaged and potentially create a short circuit, and consequently, a thermal event cannot be ruled out. CAUSE Error during windshield assembly. CORRECTION Inspect the front windshield adhesive on the passenger side bottom A-pillar and rework if necessary. PROCEDURE 1. Remove the passenger side A-pillar trim panel following repair instructions listed in AIR/ISTA (51 43 201). 2. Remove the passenger side windshield gutter strip following the repair instructions listed in AIR/ISTA (51 31 030). 3. Note: Two people are required for this step. Using a compressed air gun, blow air from the inside of the windshield (bottom right corner). At same time, spray soap and water into the area between the body and the windshield from the outside (bottom right corner). Copyright ©2022 BMW of North America, Inc. 11/15/22, 2:22 PM 51 18 22_RECALL 22V-820: WINDSHIELD NOT PROPERLY BONDED about:blank 2/4 If soap bubbles do not form in the area between the body and the windshield, the adhesive bond of the windshield is OK, and the technical campaign can be closed If soap bubbles form in the area between the body and windshield, the adhesive bond of the windshield is NOT OK: Proceed to Step 4 4. Remove the windshield following the repair instructions listed in ISTA/AIR (51 31 00). In addition, the passenger side footwell area must be checked for any water ingress- proceed to step 5 5. Remove the side trim panel footwell on the passenger side A-pillar following the repair instruction list in AIR/ISTA (51 43 075). 6. Fold back the floor carpet and inspect the area for any water ingress. Dry it if necessary. 7. After the repair is complete, reassemble the vehicle according to the repair instructions. PARTS INFORMATION Only use and invoice the part numbers below. Part Number Description Quantity 83 19 2 289 180 Windshield adhesive kit Sublet 51 31 7 288 462 Bump stop 6 51 31 2 996 980 Bump stop 2 51 48 7 458 549 Sound insulation windshield 2 CLAIM INFORMATION Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below and the part numbers listed above: Defect Code: 0051550500 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 73 704 Check the adhesive joint on the windshield (No repair is necessary) 5 FRU Or: # 2 00 73 705 Checking and, if necessary, reworking the adhesive bond of the windshield 30 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 3 00 73 123 Check the adhesive joint on the windshield (No repair is necessary) 6 FRU Or: # 4 00 73 124 Checking and, if necessary, reworking the adhesive bond of the windshield 32 FRU Copyright ©2022 BMW of North America, Inc. 11/15/22, 2:22 PM 51 18 22_RECALL 22V-820: WINDSHIELD NOT PROPERLY BONDED about:blank 3/4 Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B51 18 22 WP 1), unless otherwise required by State law. When additional work and/or parts are required as a direct result of addressing the issue and/or performing the repair outlined in this Service Information Bulletin (WP #2 or #4), claim these items under the defect code listed above together with the corresponding labor operations (including diagnosis that applies, refer to SI B01 01 20 or B01 07 20) listed in AIR as applicable. Please explain the reason for this consequential repair work (the why and the what) on the repair order and in the claim comments section And: Sublet – Bulk Materials (RO and Claim Comments Required) Sublet Code 4 Up to $50.00 Reimbursement for the repair-related bulk material (Do not use the BMW part numbers for claim submission) Sublet reimbursement calculation for claiming the applicable repair-related bulk material (BMW part numbers) is at the dealer net price amount for the proportional quantity used plus your center’s handling. Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section. Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required) This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows: Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section. Please refer to SI B01 29 16 for additional information. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS Copyright ©2022 BMW of North America, Inc. 11/15/22, 2:22 PM 51 18 22_RECALL 22V-820: WINDSHIELD NOT PROPERLY BONDED about:blank 4/4 ticket to the Parts Department Supporting Materials picture_as_pdf B511822_22V-820-FAQ-(02Nov2022).pdf picture_as_pdf B511822 Recall Notice.pdf Copyright ©2022 BMW of North America, Inc. Attachment to B51 18 22 November 2022 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-820: Windshield Seal – B51 18 22 BMW AG has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW vehicles that were produced on September 20, 2022. As of November 2, 2022, this delivery stop has been upgraded to a safety recall. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B51 18 22 November 2022 Safety Recall 22V-820 Windshield Seal Model Year 2023 BMW X5, SAV, X7 SAV Issue Date: 11/02/2022 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? A small number of Model Year 2023 BMW X5 SAV and X7 SAV models in the US are potentially affected. Q2. What is the specific issue? The windshield may not have been properly sealed to the vehicle during assembly. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have a windshield that was properly sealed during vehicle assembly. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? The windshield seal will be inspected and, if necessary, the windshield will be removed and reattached with an updated seal for free and should take about two to three hours. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall campaign to ensure that the necessary parts are at the BMW centers. For the latest updates to this Safety Recall, please visit bmwusa.com/recall.

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22V-820 Model Year 2023 BMW X5 SAV, X7 SAV Windshield Seal In-Car / In-App Communication – Safety Recall Reminder 12 Sep 2023 Title: BMW Safety Recall 22V-820: Windshield Seal Text: The windshield may not have been properly sealed to the vehicle during assembly. Over time, water could enter the vehicle interior and, in certain conditions, contact the power distribution box and/or an electronic control unit. In rare cases, this could lead to a short-circuit. If a short-circuit occurred, this could lead to a thermal event and increase the risk of injury. Contact an authorized BMW center immediately to get your vehicle repaired for FREE. Dealer locator: bmwusa.com/dealer. Advise all drivers of this important information. For the latest updates to this recall, please visit bmwusa.com/recall. Short Text: Important Safety Recall 22V-820: Windshield Seal. Contact an authorized BMW center immediately to get your vehicle repaired for FREE. For updates to this recall, please visit bmwusa.com/recall. Dealer locator: bmwusa.com/dealer. Pop-Up: Important Safety Recall: Contact an authorized BMW center immediately to get your vehicle repaired for FREE. Dealer locator: bmwusa.com/dealer.

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Company BMW <J; North America, LLC BMW Group Company Mailing Adm-ess PO Box 1227 WestWOOd NJ 07675- 1227 Telephone (800)525 7417 Fax (201) 930 8362 E-mail CustomerRelations@ bmwusacom I 000001 Internet tmwusa.oom BMW IMPORTANT SAFETY RECALL This notice applies to your vehicle, Recall Campaign No. 22V-820: Windshield Seal December 2022 Dear BMW Owner I Lessee: Remedy is Available This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2023 BMW XS SAV and X7 SAV models. Our records indicate that you are the owner of a potentially affected vehicle. Why are we contacting you? We are pleased to inform you that we are ready to perfor this recall performed, please contact you authori ecall. If you have not had center immediately to schedule an appointment. Please visit bmw om/deale locate your nearest authorized BMW center. What could happen? The windshield may not have been water could enter the vehicle interior and/or an electronic control unit. In ra occurred, this could lead to a I e If you are not the only of this important infor aled to the vehicle during assembly. Over time, ain conditions, contact the power distribution box ·s could lead to a short-circuit. If a short-circuit increase the risk of injury. cle, please advise all other drivers and passengers The windshiel reattached wit not need to be r b ·nspected and, if necessary, the windshield will be removed and al for free and should take about four to six hours. If the windshield does uld only take about an hour. There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to check what may be available. What it I am not the current owner of this vehicle? If you changed your address or sold the vehicle, please let us know by visiting bmwusa.com/mybmw or by contacting BMW Customer Relations (see left side of page for contact info). If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What it I have additional questions? For the latest updates to this recall, please visit bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, please contact BMW Customer Relations. If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888- 327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this safety recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely, BMW of North America, LLC Spanish translation on back side Traducci6n en espafiol en el lado inverso Empresa BMW <J; North America, LLC BIIIIW Group Company Direcci6n postal PO Box 1227 Westwood, NJ 07675- 1227 Tel6fono (800)525 7417 Fax (201) 930 8362 Correo electr6nico CustomerRelations@ bmwusacom I 000001 Sitio web tmwusa.oom BMW IMPORT ANTE RETIRADA POR MOTIVOS DE SEGURIDAD Este aviso se aplica a su vehfculo, Campana de retirada n.0 22V-820: Sello del parabrisas Diciembre de 2022 El repuesto esta disponible Estimado propietario o arrendatario de un vehfculo BMW: Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Transite y Vehfculos (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehfculos de los modelos XS SAV y X7 SAV de BMW, correspondientes al ano 2023, tienen un defecto relacionado con la seguridad de los vehfculos motorizados. Seg(m nuestres registros, usted es prepietario de un vehfculo que podrfa estar afectado. i.Por Que nos comunicamos con usted? Nos complace informarle que estamos listos para realizar esta retirada por motives de seguridad. Si nose ha hecho la retirada, comunfquese de inmediato con el centro autorizado de BMW para programar una cita. Visite bmwusa.com/dealer para encontrar el centre autorizado de BMW mas cercano. i,Que podrfa suceder? Es posible que, durante el ensamblaje del vehfculo, el adecuada. Con el tiempo, podrfa ingresar agua al inter se h aya sellado de forma ehfculo y, en determinadas ca o con una unidad de control n cortocircuito. Si ocurriera un entar el riesgo de lesiones. condiciones, entrar en contacto con la caja de ibuci6n el electr6nico. En muy pocos cases, esto cortocircuito, podrfa desencadenar un ev Si usted no es la unica persona importante con los otros conduct i.Que hara BMW? Se inspeccionara el parabrisa gratis, lo que podrfa to r apre parabrisas, solo tomara · ada Podrfa haber al vehfculo para consultar cual e este vehfculo, comparta esta informaci6n ~eros. ce rio, se quitara y se reinstalara con un sello nuevo te de cuatre a seis horas. Si no se necesita quitar el te una hora. udarlo en caso de que sea un inconveniente llevar el ario. Comunfquese con su centre local de BMW para ibles. ? Si cambi6 de dir n o vendi6 el vehfculo, debe informarlo en bmwusa.com/mybmw o comunicarse con el Servicio de Atenci6n al Cliente de BMW (BMW Customer Relations) (consulte la informaci6n de contacto en el lado izquierdo de la pagina). Si usted es arrendador del vehfculo, las reglamentaciones federales exigen que reenvfe este aviso a su arrendatario en un plazo de diez dfas. i,Que debo bacer s; tengo mas preguntas? Para conocer las ultimas actualizaciones sobre esta retirada, visite bmwusa.com/recall. Si t iene alguna pregunta sobre esta retirada, comunfquese con su centre autorizado de BMW. Si necesita mas ayuda, comunfquese con el Servicio de Atenci6n al Cliente de BMW. Si el centre de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administraci6n Nacional de Seguridad de Transite en Carreteras (National Highway Traffic Safety Administration), en 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la lfnea directa gratuita de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar el sitio web http://www.safercar.gov. Le aseguramos que nos importa su seguridad y le pedimos sinceras disculpas siesta retirada por motives de seguridad le causa algun inconveniente. Recomendamos que usted y sus pasajeros usen el cintur6n de seguridad en todo memento. Atentamente. BMW of North America, LLC Spanish translation on back side Traducci6n en espafiol en el reverso

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