Air Bag Inflators May Rupture or Underinflate Bag – 1999-2000 BMW 3-Series

November 26, 2019 NHTSA CAMPAIGN NUMBER: 19V852000

Air Bag Inflators May Rupture or Underinflate Bag

In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

 

NHTSA Campaign Number: 19V852

Manufacturer BMW of North America, LLC

Components AIR BAGS

Potential Number of Units Affected 34,396

 

Summary

BMW of North America, LLC (BMW) is recalling certain 1999-2000 323i and 328i and 2000 323Ci and 328Ci vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These inflators do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.

 

Remedy

BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 

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SIB 65 24 19

2020-10-15

RECALL 19V-852: DRIVER’S FRONT AIR BAG (NADI) INFLATOR

This Service Information Bulletin (Revision 8) replaces SI B65 24 19 dated May 2020.

 

What’s New (Specific text ighlighted):

• Procedure Section – Chart clarified; attachments updated

 

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

 

MODEL

E-Series	Model Description	Production Date
E46	3 Series Sedan, Coupe	March 17, 1998 – March 3, 2000

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as Open when checked either in AIR, the Service Menu of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective December 4, 2019) on certain Model Year 1999 and 2000 BMW 3 Series vehicles that were produced between March 1998 and March 2000.  Please see the attached Recall Notice and Q&A for further information.

This recall campaign involves vehicles equipped with the single-stage Takata Non-Azide (NADI) Driver gas generator/Inflator.  There are three separate recalls involving the NADI units.

Recall ID	SIB No.	DCs	Recall Description
19V-851	B65 23 19	32 34 90 03 00; or 00 32 97 02 00	Driver’s Front Air Bag (NADI) Inflator-STOP DRIVE
19V-852	B65 24 19	32 34 90 03 00; or 00 32 98 02 00	Driver’s Front Air Bag (NADI) Inflator
19V-853	B65 25 19	32 34 90 03 00; or 00 32 96 02 00	Driver’s Front Air Bag (NADI) Inflator-Spare Parts

 

At this time we only have a limited supply of parts.  Please refer to the weekly Parts Matrix for updates.

We will update this bulletin as soon as additional information is available.

 

OTHER AIR BAG-RELATED FAULTS AND REPAIRS

This Recall applies to an operational driver’s front air bag. The issue addressed will not cause an air bag (SRS) malfunction light to illuminate. It will also not prevent the system from deploying in a front-end collision.

However, a recalled vehicle can arrive at your center with an air bag malfunction light illuminated.

It is important to notify the customer that diagnosing other air bag-related system issues may be required and this diagnosis and corresponding repair work, if needed, is not covered by this Recall.

In this case, replacing the driver’s front air bag gas generator will not correct the other fault code(s).

 

CAUSE

The single-stage Takata Non-Azide (NADI) Driver gas generator, also known as an air bag inflator, may have been produced with an insufficient seal that could allow moisture to enter the gas generator. The gas generator is a separately replaceable part of the air bag module.

 

CORRECTION

The current installed air bag gas generator must be inspected.

The serial number on the installed air bag gas generator must be compared to the serial number list in the procedure section to determine if the gas generator needs to be replaced.

Note: Before proceeding with the Recall air bag inspection procedure, first review the Repair History (Claims) section in the DCSnet Warranty Inquiry for the affected vehicle to see if DC 32 34 90 03 00 (Preliminary Inspection Only – Later Replacement is Required) has already been claimed.

 

If yes:

 

If No:

 

In the following cases the gas generator replacement should not be done and instead the complete air bag assembly must be replaced:

• Threaded bolts are damaged
• Threaded bolts are bent or corroded
• The gas generator cannot be removed from the air bag without excess force
• If the target tightening torque of the nuts cannot be achieved (5 Nm in a star pattern sequence)
• If there is a gap between the gas generator & air bag that is not closed-up when tightening the nuts If there is damage to the air bag cover that may impede deployment of the air bag
• If a complete air bag assembly is required, parts are not currently available. Please contact BMW Customer Relations at 1-800-525-7417 for further suppor
• If a complete air bag assembly is required, parts are not currently available. Please contact BMW Customer Relations at 1-800-525-7417 for further support.

 

PROCEDURE

Follow all safety precautions when handling air bags.

 

Remove Basic Drivers air bag as per

 

REP 32 34 020 “Removing and installing/replacing airbag unit”

 

OR

 

Remove Sports Drivers air bag as per

 

REP 32 34 020 “Removing and

installing/replacing the airbag unit (sports steering wheel, inserted airbag unit)”

 

Once the air bag is removed and the wiring is disconnected, turn the air bag over to read the parts label(s) on the gas generator on the back.

 

Basic Driver’s air bag, showing the location of the parts label.

 

 

Sport Driver’s air bag, showing the location of the parts label.

 

Changes start here:

Gas generator serial number decoding:

 

Digits 1-2 = Type of gas generator

Digit 3 = Production Line

Digit 4 = Production year

Digit 5-11* = Serial #

 

*NOTE: The serial number can have 10 or 11 characters. Only the first 10 characters counted from the left are relevant for the check. The 11th digit can be disregarded for the repair covered by this SIB

 

EXAMPLE 1: Gas Generator Parts Label

 

All BK1H are Category 2

 

EXAMPLE 2: Gas Generator Parts Label

 

BKCJ may fall under two categories:

 

This example is 1059652 which is a higher serial number than 059659 so this is Category 2

 

*NOTE: The serial number can have 10 or 11 characters. Only the first 10 characters counted from the left are relevant for the check. The 11th digit can be disregarded for the repair covered by this SIB, so ignore the last digit 2

 

EXAMPLE 3: Gas Generator Parts Label

 

BK1K may fall under two categories:

 

 

This example is 11 digits and 386101S is above

088992 so this is Category 3

 

*NOTE: The serial number can have 10 or 11 characters. Only the first 10 characters counted from the left are relevant for the check. The 11th digit can be disregarded for the repair covered by this SIB, so ignore the letter S

 

If the serial number is not legible or the driver airbag gas-generator (not type BK) cannot be identified, submit a TSARA case for support. Title the TSARA case NADI TAKATA RECALL 19V851.

 

To see the repair category of your air bag gas generator, refer to the table below.

 

Descriptions of each category are shown below the table.

Digits 1-3	Digit 4	Digit 5-10	Repair Category
BKC	H	ALL	Category 1 – Drivers air bag gas generator must be replaced; the vehicle cannot be driven until repaired.
BKC	J	Up to 059642	Category 1 – Drivers air bag gas generator must be replaced; the vehicle cannot be driven until repaired.
		From 059659	Category 2 -Drivers air bag gas generator must be replaced
BK1	H	ALL	Category 2 – Drivers air bag gas generator must be replaced
BK1	J	ALL	Category 2 – Drivers air bag gas generator must be replaced
BK1	K	Up to 088984	Category 2 – Drivers air bag gas generator must be replaced
		From 088992	Category 3 – Drivers air bag gas generator is OK
BK1	L M N P Q R U V	ALL	Category 3 – Drivers air bag gas generator is OK
BK5	–	ALL	Category 3 – Drivers air bag gas generator is OK
BKV	–	ALL	Category 3 – Drivers air bag gas generator is OK

 

Category	Part	Defect Code*	Steps
1	Air Bag Gas Generator	Final Repair: 00 32 97 02 00	The serial number of the checked gas-generator AND the new gas-generator must both be stated on the repair order and in the comments section of the warranty claim. Refer to SI B65 03 20 for details on how to replace a gas generator. See the attached Checklist for gas generator replacement.
	Complete Air Bag Assembly Needed	Temporary: 32 34 90 03 00	Parts are not available The serial number of the checked gas-generator must be stated on the repair order and in the comments section of the warranty claim. Contact BMW Customer Relations at 1-800-525-7417 for further support. This vehicle is now part of the Stop Drive
Category	Part/Remedy	Defect Code	Steps
2	If Remedy is not available	Temporary: 32 34 90 03 00	The serial number of the checked gas generator must be stated on the repair order and in the comments section of the warranty claim.
	Air Bag Gas Generator	Final Repair: 00 32 97 02 00	The serial number of the checked gas-generator AND the new gas-generator must both be stated on the repair order and in the comments section of the warranty claim. Refer to SI B65 03 20 for details on how to replace a gas generator. See the attached Checklist for gas generator replacement.
	Complete Air Bag Assembly Needed	Temporary: 32 34 90 03 00	Parts are not available The serial number of the checked gas-generator must be stated on the repair order and in the comments section of the warranty claim. Contact BMW Customer Relations at 1-800-525-7417 for further support. This vehicle is now part of the Stop Drive
Category	Part	Defect Code	Steps
3	No part needed	Final Repair: 00 32 97 02 00	The air bag is OK and it can be reinstalled. The serial number of the checked gas-generator must be stated on the repair order and in the comments section of the warranty claim.

 

Changes end here.

 

* It is very important to claim on the correct defect code so we know which vehicles still need a part when parts become available.

 

PARTS INFORMATION

Please refer to the Parts Matrix for the ordering procedure.

Only use and invoice the part numbers below that apply.

Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed. This could delay the payment of claim.

 

Part Number	Description	Quantity
32 30 5 A1B D99	Gas Generator repair kit	1
TBD	Air Bag	1 (if required)

 

PARTS RETENTION AND RETURN

Recalled parts that are removed from BMW vehicles cannot be used for resale!

The parts replaced to perform and submit for this Recall repair procedure are the property of BMW NA.

Your center is responsible for the proper identification, storage and documentation of these parts. They must be held in a secure retention area until notification of claim payment is made by BMW NA through DCSnet.

Upon claim payment and based on the replacement front air bag component part number claimed, a DCSnet part return tag will be generated with special handling instructions.

 

• Please DO NOT return these recalled air bag components to the Warranty Parts Return Center (WPRC)

Inflatable air bags are classified as dangerous goods by the Department of Transportation (DOT) and require special preparation, packing and labeling for transport.

Your center is responsible for following all rules and regulations that apply to shipping dangerous goods as described in the attachment.

A shipping procedure has been created for returning the replaced air bag modules directly to Takata. There is also a procedure available for Bulk Shipping 15 or more air bag modules at one time to Takata.

These procedures are contained in the Part Return Program Instructions and Bulk Ship PDF attachments to this bulletin; please read both of them.  Effective immediately, please use the following email address when scheduling bulk shipment returns to Takata:

Scfieldaction.14305@xpo.com

 

The parts are to be packaged in the same packaging that the new part arrived in for shipment back to Takata.

The returns pickup schedule has been changed from weekly to every two weeks (bi-weekly).

Any parts not received within the 60 day part submission timeline may be subject to a claim debit.

 

WARRANTY INFORMATION

Reimbursement for this Service Action will be via normal claim entry utilizing the applicable work package information below, and when applicable, the part number listed above that applies.

Plus work	Vehicle is already in the workshop for another repair
Main work	The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit)

 

Category 1 and 2 vehicles – Inspect the air bag and the gas generator is replaced (Recall can be CLOSED)

 

Defect Code:	0032980200	E46 Driver’s airbag (NADI – part II)
Work Pkg	Labor Operation	Description	Labor Allowance
# 1	00 68 977	Checking the driver’s airbag and replacing the gas generator (category 1 and 2) (Plus work)	7 FRU
Or:
# 2	00 68 359	Checking the driver’s airbag and replacing the gas generator (category 1 and 2) (Main work)	8 FRU

 

 

Category 3 vehicles – Inspection the air bag ONLY, no replacement is required (Recall can be CLOSED) 

Defect Code:	0032980200	E46 Driver’s airbag (NADI – part II)
Work Pkg	Labor Operation	Description	Labor Allowance
# 3	00 68 816	Only checking the driver’s airbag, airbag is OK (category 3), no replacement is necessary (Plus work)	3 FRU
Or:
# 4	00 68 232	Only checking the driver’s airbag, airbag is OK (category 3), no replacement is necessary (Main work)	5 FRU

 

 

Category 2 vehicles – The gas generator repair is wait listed (Recall remains OPEN) 

Defect Code:	3234900300	E46 Driver’s airbag NADI – test result
Work Pkg	Labor Operation	Description	Labor Allowance
# 5	00 68 815	Check, the necessary gas generator repair is wait listed (category 2) (Plus work)	3 FRU
Or:
# 6	00 68 231	Check, the necessary gas generator repair is wait listed (category 2) (Main work)	5 FRU

 

 

Category 1 and 2 vehicles – The gas generator repair cannot be performed, future air bag module replacement is required (Recall remains OPEN) 

Defect Code:	3234900300	E46 Driver’s airbag NADI – test result
Work Pkg	Labor Operation	Description	Labor Allowance
# 7	00 68 814	Check, the necessary gas generator repair cannot be performed, future driver’s airbag module replacement required (category 1 and 2) (Plus work)	3 FRU
Or:
# 8	00 68 230	Check, the necessary gas generator repair cannot be performed, future driver’s airbag module replacement required (category 1 and 2) (Main work)	5 FRU

 

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.

 

Claim Repair Comments

Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 24 19 WP 1), unless otherwise required by State law.

 

Reimbursement of Prior Customer-Pay Repairs (TREAD Act)

With this Technical Campaign, a prior repair reimbursement is not likely. Typically, a customer would have their driver’s front air bag module replaced as a result of an accident. In such a case, either an insurance company or the customer themselves paid for the replacement of the above mentioned air bag module in conjunction with the accident repairs. Such cases are not covered by this campaign and are not entitled to reimbursement.

 

QUESTIONS REGARDING THIS BULLETIN

Technical inquiries	Submit feedback at the top of this bulletin
Warranty inquiries	Submit an IDS ticket to the Warranty Department
Parts inquiries	Submit an IDS ticket to the Parts Department

 

Supporting Materials picture_as_pdf B652419_Parts_Return_Program_Instructions.pdf picture_as_pdf B652419 Recall Notice.pdf picture_as_pdf B652419 REP.pdf

picture_as_pdf B652419 19V-852_E46 DAB QA_22July2020.pdf picture_as_pdf B652419_Parts_Bulk_Ship_Return.pdf picture_as_pdf B65 24 19 REP 32 34 020 R I airbag unit.pdf picture_as_pdf B65 24 19 REP 32 34 020 R I airbag sport.pdf

 

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Attachment to B652419

October 2020

 

SAFETY RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 19V-852: Driver’s Front Air Bag (NADI) Inflator – B65 24 19

BMW AG has issued a Voluntary Safety Recall (effective December 4, 2019) on certain Model Year 1999 and 2000 BMW 3 Series vehicles that were produced between March 1998 and March 2000.

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

We appreciate all your assistance with this Recall.

 

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Attachment to B65 24 19

October 2020

Driver’s Front Air Bag Inflator (NADI)
Model Year 1999-2000 BMW 3 Series
Safety Recall 19V-852
Date Issued: 7/22/2020

 

Q1.	Which models are included in this Safety Recall Campaign? Certain Model Year 1999-2000 3 Series Sedan and Coupe vehicles (E46), produced from March 1998 through March 2000, are potentially affected.  Please refer to the table below for further information. Series Model Year Model Production Dates E46 1999-2000 323i, 328i Mar 1998 – Mar 2000 E46 2000 323Ci, 328Ci Feb 1999 – Jan 2000
Q2.	Which inflator is affected? This recall campaign involves vehicles equipped with the single-stage Takata Non Azide Driver Inflator (NADI).
Q3.	What is the specific concern? A population of NADI inflators manufactured prior to March 15, 1999 may have been produced with an insufficient seal which could allow moisture to enter the inflator.
Q4.	What can happen as a result of this issue? In a crash where the driver air bag deploys, it may not deploy with sufficient restraint capability which could increase the risk of injury. It is also possible that the air bag housing may explode and could cause metal fragments to pass through the air bag cushion material, which may result in injury or death to the driver and/or other vehicle occupants.
Q5.	Can I continue to drive my vehicle? Yes. However, when the remedy is available for your vehicle, please contact an authorized BMW center immediately to schedule an appointment to have this important free repair performed.  If you are not the only driver of this vehicle, please advise all other drivers of this important information. To check if the remedy is available for your vehicle, please visit www.bmwusa.com/recall.
Q6.	Why are you recalling vehicles after March 1999? Vehicles produced after March of 1999 may have received an inflator that was produced during the affected period if the air bag module was replaced during a service visit.
Q7.	Why are other BMW models not included? Other vehicles have driver front air bags that were produced with different inflators.
Q8.	What is the fix? The driver’s air bag inflator will be inspected and, if necessary, replaced with a newly designed inflator.
Q9.	How will I be notified of this recall? Initial letters were sent out in January 2020, advising customers of this recall. Follow-up letters asking vehicle owners to schedule their vehicle for repair will start to be mailed in July 2020. To ensure BMW of North America, LLC has your most recent contact and vehicle information, please register your vehicle at https://www.bmwusa.com/myBMW. Registration is free and will give you access to factory initiated campaigns and other information specific to your BMW vehicle.
Q10.	Do I have to wait for my letter in order to have my vehicle repaired? Yes.  BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW center to have this important Safety Recall performed.  For the latest updates to this Safety Recall please visit www.bmwusa.com/recall.
Q11.	Is it possible to find out whether the problem exists in my car?  No. There is no way to detect if your BMW might have an air bag inflator potentially at risk of rupturing upon deployment in an accident.
Q12.	How did BMW become aware of this issue? BMW became aware of this issue through its quality control procedures.
Q13.	I did not receive a letter from BMW regarding my vehicle. How can I find out if my BMW is included in this recall? You can enter your vehicle identification number (VIN) at www.bmwusa.com/recall and download a sample owner notification letter and Q&A if your VIN is affected. Make sure to update your contact information by registering at https://www.bmwusa.com/myBMW.
Q14.	What if I am not the current owner of this vehicle? You can update your vehicle ownership information by registering at https://www.bmwusa.com/myBMW.
Q15.	Am I eligible for reimbursement under the TREAD Act if I previously replaced my driver’s front air bag module? In this particular recall, reimbursement is likely not applicable, as you would typically have replaced your driver front air bag module as a result of an accident. In that situation, most likely your insurance company paid for the repair. However, in the very unusual (unlikely) scenario that you previously paid to replace the front air bag module “out-ofpocket” upon learning of this possible defect, you may be eligible for reimbursement. Additional information is provided when BMW mails the letter asking you to make an appointment with an authorized BMW center.

 

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BMW

IMPORTANT SAFETY RECALL

This notice applies to your vehicle, [INSERT VIN].

Recall Campaign No. 19V-852:  Driver’s Air Bag Inflator (NADI)

Remedy is Available

 

Address1 Name
Address2
City, state, zip

July 2020

Dear BMW Owner / Lessee:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 1999-2000 BMW  3 Series vehicles. Our records indicate that you are the owner of a potentially affected vehicle. 

 

Why are we contacting you?

We are pleased to inform you that we have the necessary parts to complete this recall.  Please contact your authorized BMW Center immediately to schedule an appointment to have this important free repair performed as soon as possible. To locate your nearest BMW center, visit 32_TUwww.bmwusa.com/dealerU32_T. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.

 

What could happen?

Your vehicle may be equipped with an airbag inflator that may absorb moisture.  In a crash where the driver air bag deploys, it may under-inflate, which could increase the risk of injury. It is also possible that the air bag housing may explode and could cause metal fragments to pass through the air bag cushion material, striking the driver or other occupants which may result in injury or death.

 

What will BMW do?

The inflator will be inspected and if necessary, replaced. This free repair will take about one hour. There may be some options to help overcome the inconvenience of bringing your vehicle in for service, if needed. Contact your local BMW center to check what may be available.

 

What if the vehicle owner information has changed?

If you changed your address or sold the vehicle, you can let us know by visiting https://www.bmwusa.com/mybmw or by contacting BMW Customer Relations (see left side of page for contact info). If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.   

 

What if I have questions or experience problems?

For the latest updates to this recall, please visit www.bmwusa.com/recall.  Should you have any questions about this recall, please contact your authorized BMW center.  If you need additional assistance, contact BMW Customer Relations.

If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience.  We recommend that you and your passengers wear your safety belt at all times.

 

Sincerely,

BMW of North America, LLC

 

Spanish translation on back side
Traducción en español en el lado inverso

 

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BMW

IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD

Este aviso se aplica a su vehículo, [INSERT VIN].

Campaña de retirada n.º 19V-852: Inflador de airbag del conductor (NADI)

El repuesto está disponible

 

Julio de 2020

Estimado propietario o arrendatario de un vehículo BMW:

Le enviamos este aviso en virtud de la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Seguridad de Tránsito y Vehículos). BMW AG ha determinado que algunos vehículos de los modelos de la Serie 3 de BMW, de los años 1999 y 2000, tienen un defecto relacionado con la seguridad de los vehículos motorizados. Según nuestros registros, usted es propietario de un vehículo que podría estar afectado.

 

¿Por qué nos ponemos en contacto con usted?

Nos complace informarle que tenemos las partes necesarias para terminar esta retirada. Comuníquese de inmediato con el centro autorizado de BMW para programar una cita para que le hagan esta importante reparación gratis lo antes posible. Para buscar el centro de BMW más cercano, visite 32_TUwww.bmwusa.com/dealerU32_T . Si usted no es la única persona que conduce este vehículo, comparta esta información importante con todos los demás conductores y pasajeros.

 

¿Qué podría suceder?

Es posible que su vehículo esté equipado con un inflador de airbag que puede absorber la humedad. En un choque en el que el airbag del conductor se despliega, es posible que este se desinfle, lo que podría aumentar el riesgo de lesiones. También es posible que la carcasa del airbag explote, y esto podría provocar que los fragmentos de metal pasen a través del material amortiguador del airbag y golpeen al conductor o a otros ocupantes, lo que podría causar lesiones o la muerte.

 

¿Qué hará BMW?

Revisará el inflador y, si es necesario, lo reemplazará. Esta reparación gratis se hará en aproximadamente una hora. Podría haber algunas opciones en caso de que sea un inconveniente traer el vehículo para repararlo, si fuera necesario. Comuníquese con su centro local de BMW para ver cuáles son las opciones disponibles.

 

¿Qué sucede si la información del propietario del vehículo ha cambiado?

Si cambió su dirección o vendió el vehículo, nos puede avisar visitando  https://www.bmwusa.com/mybmw o comunicándose con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (lea la información de contacto en el lado izquierdo de la página). Si usted es arrendador del vehículo, las reglamentaciones federales requieren que reenvíe este aviso a su arrendatario en un plazo de diez días. 

 

¿Qué debo hacer si tengo alguna pregunta o algún problema?

Para ver las últimas actualizaciones de esta retirada, visite www.bmwusa.com/recall . Si tiene alguna pregunta sobre esta retirada, comuníquese con el centro autorizado de BMW. Si necesita asistencia adicional, comuníquese con el BMW Customer Relations.

Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, puede notificar al administrador de la National Highway Traffic Safety Administration (Administración Nacional de Seguridad de Tránsito en Carreteras), 1200 New Jersey Ave., S.E., Washington, DC 20590; llamar gratis a la Vehicle Safety Hotline (Línea Directa de Seguridad Vehicular) al 1-888-327-4236 (TTY: 1-800-424-9153), o visitar

https://www.safercar.gov .

Le aseguramos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros usen el cinturón de seguridad en todo momento.

Atentamente.

 

BMW of North America, LLC

 

English version on front side
Versión en inglés en el frente

 

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IMPORTANT SAFETY RECALL – Remedy Unavailable

This notice applies to your vehicle,

Recall Campaign No. 19V-852: Driver’s Air Bag Inflator (NADI)

 

January 2020

Dear BMW Owner / Lessee:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 1999-2000 BMW   3 Series vehicles. Our records indicate that you are the owner of a potentially affected vehicle.

 

Why are we contacting you?

We are informing you of this recall on your vehicle although we are not able to perform the remedy at this time. We will notify you with a follow-up letter as soon as we are able to perform this recall. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.

 

What could happen?

Your vehicle may be equipped with an airbag inflator that may absorb moisture. In a crash where the driver air bag deploys, it may under-inflate which could increase the risk of injury. It is also possible that the air bag housing may explode and could cause metal fragments to pass through the air bag cushion material, striking the driver or other occupants which may result in injury or death.

 

What will BMW do?

The remedy is currently being developed. When it is available, the driver air bag inflator will be inspected and, if necessary, replaced with a newly designed inflator. This free repair will take approximately one hour.

 

What if I am not the current owner of this vehicle?

You can update the vehicle ownership or your contact information by filling out the enclosed postage-paid card or by registering at https://www.bmwusa.com/myBMW.

If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.

 

What if I have questions or experience problems?

For the latest updates to this recall, please visit www.bmwusa.com/recall. If you need additional assistance, contact BMW Customer Relations and Services by calling 1-800-525-7417 or via email at CustomerRelations@bmwusa.com.

If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

Please be assured that your safety is important to us and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your seat belt at all times.

Sincerely,

BMW of North America, LLC

 

Spanish translation on back side
Traducción en español en el lado inverso

 

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LLAMADO A REVISION IMPORTANTE POR MOTIVOS DE SEGURIDAD –

Soluci6n no disponible

Este aviso se aplica a su vehiculo,

Campana de llamada a revisi6n No. 19V-852: Inflador de la bolsa de aire del conductor (NADI)

 

Enero de 2020

Estimado propietario del vehfculo BMW (incluidos vehfculos adquiridos a traves de leasing):

Le enviamos esta notificaci6n en virtud de la Ley nacional de trafico y seguridad de vehfculos motorizados. BMW AG ha decidido que algunos modelos BMW serie 3 de los afios 1999 a 2000 presentan un defecto relacionado con la seguridad del vehfculo. En nuestros registros consta que usted es propietario de un vehfculo que podrfa estar afectado.

 

¿Por que lo estamos contactando?

Por la presente le informamos de este llamado a revisi6n de su vehfculo, si bien en este momento no contamos con una soluci6n al problema. Mas adelante le notificaremos por correo tan pronto podamos realizar el llamado a revisi6n propiamente tal. Si usted no es el (nico conductor de este vehiculo, notifique a los demas conductores y pasajeros sobre esta importante informaci6n.

 

¿Que podria suceder?

Es posible que su vehfculo cuente con un inflador de la bolsa de aire que posiblemente absorba humedad. Si se viera involucrado en una colisi6n en la que se active la bolsa de aire, es posible que no se infle lo suficiente, con lo cual podrfa aumentar el riesgo a sufrir lesiones. Tambien es posible que el m6dulo que contiene la bolsa de aire explote y permita que pasen fragmentos de metal por la bolsa, que podrfan llegar al conductor u otros ocupantes del vehfculo, ocasionando lesiones o incluso la muerte.

 

¿Que hara BMW?

En estos momentos estamos trabajando para encontrar una soluci6n. Cuando se encuentre disponible, se inspeccionara el inflador de la bolsa de aire y, de ser necesario, sera reemplazado por uno redisefiado. Esta reparaci6n es gratuita y tomara aproximadamente una hora en realizarse.

 

¿Y si no soy el dueno actual del vehiculo?

Usted podrfa actualizar sus datos de contacto o informaci6n sobre vehfculos de su propiedad completando la tarjeta adjunta prefranqueada o registrandose en https://www.bmwusa.com/myBMW.

Si el autom6vil se hubiera vendido a traves de leasing, de acuerdo con la ley federal debera enviar este aviso dentro de diez dias al propietario que lo adquiri6 a traves de esta modalidad de compra.

 

¿Que debo hacer si tengo preguntas o experimento un problema?

Para ver la informaci6n mas reciente sobre este llamado, visite www.bmwusa.com/recall. Si necesita mas ayuda, comunfquese con el departamento de servicio y relaciones de BMW llamando al 1-800-525-7417 o por correo electr6nico escribiendo a CustomerRelations@bmwusa.com.

Si su centro BMW no pudiera solucionar este defecto en forma gratuita o dentro de un plazo razonable, notifique a la Administraci6n Nacional de Seguridad Vial escribiendo a: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, o llamando al numero gratuito de la lfnea directa para seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153), o visitando el sitio https://www.safercar.gov.

Tenga la certeza que su seguridad es importante para nosotros y sinceramente nos disculpamos si este llamado pudiera ocasionarle algun inconveniente. Le recomendamos a usted y sus pasajeros usar el cintur6n de seguridad en todo momento.

Atentamente,

BMW of North America, LLC

 

English version on front side
Versión en inglés en el frente

 

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6 Affected Products

Vehicles

MAKE	MODEL	YEAR
BMW	323CI	2000
BMW	323I	1999-2000
BMW	328CI	2000
BMW	328I	1999-2000

 

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19 Associated Document

Remedy Instructions and TSB

RCRIT-19V852-1561.pdf 5806.813KB

 

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Remedy Instructions and TSB

RCRIT-19V852-0566.pdf 2270.384KB

 

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Remedy Instructions and TSB

RCRIT-19V852-3469.pdf 6160.167KB

 

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-19V852-4134.pdf 1166.43KB

 

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Remedy Instructions and TSB

RCRIT-19V852-5497.pdf 65.737KB

 

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Remedy Instructions and TSB

RCRIT-19V852-3013.pdf 1896.125KB

 

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Recall Acknowledgement

RCAK-19V852-5838.pdf 244.864KB

 

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Recall 573 Report

RCLRPT-19V852-7548.PDF 216.034KB

 

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Manufacturer Notices(to Dealers,etc) – Takata NADI Recall Announcement dated 12/4/19

RCMN-19V852-9748.pdf 70.098KB

 

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Manufacturer Notices(to Dealers,etc) – BMW Takata Recalls: Driver s Front Air Bag (NADI) Inflator

RCMN-19V852-4830.pdf 47.483KB

 

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Manufacturer Notices(to Dealers,etc) – SIB RE RECALL 19V-851: DRIVER’S FRONT AIR BAG (NADI) INFLATOR

RCMN-19V852-2280.pdf 253.773KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V852-6270.pdf 252.591KB

 

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Remedy Instructions and TSB

RCRIT-19V852-1279.pdf 1279.14KB

 

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Remedy Instructions and TSB – TSB re RECALL 19V-852: DRIVER’S FRONT AIR BAG (NADI) INFLATOR

RCRIT-19V852-7867.pdf 591.81KB

 

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Remedy Instructions and TSB – RSB re RECALL CAMPAIGNS 19V-852 AND 19V-853: DRIVER’S FRONT AIR BAG (NADI) INFLATOR

RCRIT-19V852-7392.pdf 319.515KB

 

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ISSUED Owner Notification Letter(Part 577) – Remedy Available

RCONL-19V852-4003.pdf 712.655KB

 

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Remedy Instructions and TSB

RCRIT-19V852-7571.pdf 6475.593KB

 

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Miscellaneous Document – Dealer Notification re Reminder NADI Parts Ordering and Customer Handling

RMISC-19V852-1332.pdf 16.916KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-19V852-7231.PDF 211.143KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V852&docType=RCL

 

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Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API

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