February 29, 2024 NHTSA CAMPAIGN NUMBER: 24E020000
Accessory Top Case May Detach from Motorcycle
A detached top case can become a hazard for road users and increase the risk of a crash.
NHTSA Campaign Number: 24E020
Manufacturer BMW of North America, LLC
Components EQUIPMENT
Potential Number of Units Affected 338
Summary
BMW of North America, LLC (BMW) is recalling certain BMW Motorcycle Dealer Accessory Top cases, designed for R 1300 GS motorcycles, and with part number 77 43 9 443 542. The dealer accessory top case locking flap may not function correctly, which can result in the top case detaching from the motorcycle.
Remedy
Dealers will repair the locking mechanism of the top case and provide an insert for the rider’s manual regarding the locking mechanism, free of charge. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
TEC617 VARIO TOPCASE
RECALL 24E-020 HAS BEEN ISSUED FOR THE VARIO TOP CASE FOR R 1300 GS
OVERVIEW
BMW is announcing a delivery stop for the Vario Top Case for the R 1300 GS for top cases produced up to 02/16/2024, part number 77 43 9 443 542. This safety recall involves the dealer accessory top case. The locking flap of the top case (fastening the top case to the luggage carrier of the motorcycle) may appear to be securely closed by the user. However, in this condition, the key can be removed. If this occurred, the top case would not be securely fastened to the motorcycle, could detach, and become a hazard for road users. No Vario Topcase for the R 1300 GS should be installed on the motorcycle; all stock needs to be returned. Any customer sold units also need to be returned, please reach out to those customers as needed.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
RETURN DETAILS
- The image to the right shows the parts as depicted in ETK. Please see the table below regarding affected / blocked parts.
- Affected parts are all remaining new, spare parts shipped and delivered to date only.
- Please return all incorrect part(s) to your facing Regional Distribution Center (RDC).
- Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and ‘TEC617’ must appear in the text of your TEC claim.
- Please directly request a FedEx Label when submitting ticket to have return shipping covered.
- For assistance locating the delivery number, please open an IDS ticket with Dealer Services in the Claims section directed to Returns/Claims/Quality.
MORE DETAILS
- TEC617 is valid from February 14, 2024, through April 30, 2024. The deadline for filing a claim under TEC617 is April 30, 2024.
- All parts must be returned to your facing RDC no later than May 15, 2024.
Chronology :
On November 21,2023, during a dealer demonstration ride of a R 1300 GS in a non-US market, a top case became detached from the luggage carrier and contacted the roadway. An engineering investigation was initiated, the part was returned for analysis, and the supplier was contacted.
Tests and analyses were planned of the design of the locking mechanism to understand the precision of the locking feature, and the mechanical resistance for key removal.
Between December 22nd and February 7th, four additional incidents occurred in non-US markets, specifically on December 22nd, January 24th and 27th, and February 7th in which customers complained that their top case had become detached from the luggage carrier and contacted the roadway. These parts were requested to be returned for analysis.
The first field part was received for analysis on January 23rd. Tests and analyses indicated that top cases that had fallen off could nevertheless, subsequently be securely fastened to the luggage rack if the locking mechanism was operated correctly. These tests also found that improper locking and subsequent removal of the key was facilitated by a very low mechanical resistance when turning the key (the mechanical resistance was not according to specifications). A review of the Rider’s Manual suggested that the description of the top case locking operation was not sufficiently clear.
By February 7th, all R 1300 GS motorcycles for the US market were still within the custody and control of BMW at the national motorcycle delivery center. A stop sale for the affected accessory top case was issued to dealers to ensure that no top cases could be retailed to customers. Therefore, it was not possible to equip a motorcycle with a potentially affected top case.
On February 8, 2024, BMW decided to conduct a voluntary safety recall for the accessory top case.
BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that relate to this issue.
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| BMW | ACC. TOP CASE R 1300 GS | |
4 Associated Documents
Recall Acknowledgement
RCAK-24E020-9592.pdf 645.331KB
Defect Notice 573 Report
RCLRPT-24E020-1372.PDF 215.32KB
Manufacturer Notices(to Dealers,etc) – Dealer Notice re AS1724 – Delivery Stop – Vario Top Case for R 1300 GS
Remedy Instructions and TSB – Vario Top Case
RCRIT-24E020-8790.pdf 211.065KB
- Heavy-Duty Premium Case: Our motorcycle storage box is built tough, made from 1.2 mm thick aluminum alloy that is wear & drop-resistant. Each corner is reinforced with bumpers, making it a suitable companion for your travels. Inside the box, the removable leather padding offers cushioning to guard your belongings, even under heavy impact.
- 45L Large Capacity: With a spacious 45L capacity, this motorcycle trunk features two small inner pockets, suitable for storing a large helmet, water bottle, umbrella, gloves, raincoat, daily shopping bags, or a small backpack. The included sturdy stainless steel security lock keeps your items secure from theft. Have a try on our large motorcycle trunk!
- Weatherproof & Durable: The sealed motorcycle trunk is designed to withstand various weather conditions, providing premium waterproof and dustproof guard. Whether you're caught in heavy rain or dusty weather, your items will stay dry and secure inside. This trunk is built to endure harsh environment, keeping your belongings guarded throughout your journey.
- Versatil & Compatible: The bottom of the trunk features a base with 25 mounting holes, making it compatible with a wide range of motorcycles, including Harley, Yamaha, Touring models, and standard motorcycles. Simply align the base with your tail rack for easy installation—no drilling required. Say goodbye to hard installation!
- Comfort & Secure: The thick, comfortable back cushion provides lumbar support for you or your passenger, offering a safer and more secure ride during acceleration. Additionally, two types of reflective stickers are included to enhance visibility, adding a stylish touch while improving safety when navigating intersections or making turns.
- Heavy-Duty Premium Case: Our motorcycle storage box is built tough, made from 1.5 mm thick aluminum alloy that is wear & drop-resistant. Each corner is reinforced with bumpers, making it a suitable companion for your travels. Inside the box, the removable leather padding offers cushioning to guard your belongings, even under heavy impact.
- 65L Large Capacity: For those longer journeys, this 65L trunk offers ultimate space. It fits two full-face helmets, a complete motorcycle riding suit, multi-day travel luggage (including shoes and clothes), water bottle, umbrella, gloves, and raincoat. With plenty of room for all your essentials, this trunk is an ideal storage solution. The stainless steel security lock ensures your belongings secure.
- Weatherproof & Durable: The sealed motorcycle trunk is designed to withstand various weather conditions, providing premium waterproof and dustproof guard. Whether you're caught in heavy rain or dusty weather, your items will stay dry and secure inside. This trunk is built to endure harsh environment, keeping your belongings guarded throughout your journey.
- Versatil & Compatible: The bottom of the trunk features a base with 25 mounting holes, making it compatible with a wide range of motorcycles, including Harley, Yamaha, Touring models, and standard motorcycles. Simply align the base with your tail rack for easy installation—no drilling required. Say goodbye to hard installation!
- Comfort & Secure: The thick, comfortable back cushion provides lumbar support for you or your passenger, offering a safer and more secure ride during acceleration. Additionally, two types of reflective stickers are included to enhance visibility, adding a stylish touch while improving safety when navigating intersections or making turns.
- Heavy-Duty Premium Case: Our motorcycle storage box is built tough, made from 1.2 mm thick aluminum alloy that is wear & drop-resistant. Each corner is reinforced with bumpers, making it a suitable companion for your travels. Inside the box, the removable leather padding offers cushioning to guard your belongings, even under heavy impact.
- 55L Large Capacity: With a generous 55L capacity, this motorcycle trunk can accommodate a large helmet, a medium-sized motorcycle jacket, water bottle, umbrella, gloves, raincoat, tool kit, or even a laptop. The ample storage is crucial for long trips, and the secure stainless steel lock avoids theft. Have a try on our large motorcycle trunk!
- Weatherproof & Durable: The sealed motorcycle trunk is designed to withstand various weather conditions, providing premium waterproof and dustproof guard. Whether you're caught in heavy rain or dusty weather, your items will stay dry and secure inside. This trunk is built to endure harsh environment, keeping your belongings guarded throughout your journey.
- Versatil & Compatible: The bottom of the trunk features a base with 25 mounting holes, making it compatible with a wide range of motorcycles, including Harley, Yamaha, Touring models, and standard motorcycles. Simply align the base with your tail rack for easy installation—no drilling required. Say goodbye to hard installation!
- Comfort & Secure: The thick, comfortable back cushion provides lumbar support for you or your passenger, offering a safer and more secure ride during acceleration. Additionally, two types of reflective stickers are included to enhance visibility, adding a stylish touch while improving safety when navigating intersections or making turns.
- 【Fit】NICECNC motorcycle top case bag are compatible with BMW R1250GS Adventure, R1200GS Adventure 2007-2013, R1200GS LC 2013-2017, F650 700 750 800 850GS F900R/XR, G310GS, S1000XR, K1600B K1600GT K1600GTL,R1200 1250RT R1150GS (Note: The Tail Box is not include! Please refer to the listing details page for the specific year of fitment)
- 【Abrasion Resistant & Durable】NICECNC motorcycle pannier top bag using advanced synthetic oxford cloth, which is more waterproof, more abrasion-resistant and tear-resistant than ordinary oxford cloth material. The bottom is made of anti-abrasive cloth, which can avoid worn caused by sand and gravel placed on the mountain and ground, while lined with high elastic EVA foam to reduce more impact and improve the life of the bag.
- 【20L Expandable Large Capacity】The motorcycle tail case top bag expands from 10L to 20L, with a spacious main compartment and multiple pockets for all your essentials. Make it easy for you to carry cameras, iPads, cell phones, flashlights, gloves, glasses, navigation maps, etc. Size: Standard: 13.8"L x 10.2"W x 5.1"H / Expanded: 13.8"L x 10.2"W x 9"H.
- 【Stability and Safety】NICECNC r1200gs r1250gs accessories storage bag can be quickly installed with 4 velcro straps and a secure strap, ensuring the bag is firmly fixed on the tail case. In addition the bag is made of PU waterproof zipper and comes with a waterproof cover, multiple waterproof, you can use it in the rain with confidence. The Reflective design increases the safety of night driving.
- 【Fashion & Widely Used】NICECNC waterproof motorcycle travel luggage bag has a novel appearance and stylish design to make your riding style more prominent. It can be handheld or used as a top case bag. Making your trip more convenient and exciting.
- PREMIUM QUALITY CONSTRUCTION: The Motorcycle Tail Box is made of 1.2mm thickness heavy-duty Aluminum Alloy, which has high strength and excellent climate adaptability, durable and wear & drop-resistant
- MULTI-FUNCTIONAL DESIGN: Built-in Anti-Theft Lock and Backrest Support System provides versatile functionality - carry more items with the side and tail plates, or use as a tea table while camping by taking it off the motorcycle tail and spreading the wings
- 45L LARGE CAPACITY STORAGE: The Motorcycle Top Case has a large capacity of 45-Liter to store helmets, raincoats, gloves, food and other riding equipment for your journey
- WEATHERPROOF PROTECTION: The sealed trunk is designed to withstand various weather conditions, providing premium waterproof and dustproof guard. Whether caught in heavy rain or dusty weather, your items will stay dry and secure inside. This trunk is built to endure harsh environment, keeping your belongings guarded throughout your journey
- EASY INSTALLATION SYSTEM: Comes with a universal base mount bracket, compatible with most motorcycles with tail rack. Easy to install without drilling, view attached video for more details of instruction
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-020
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC FEB 29, 2024 NHTSA Recall No. : 24E-020 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 338 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : BMW
BMW Motorcycle Dealer Accessory Top Case for R 1300 GS Part No. : 77 43 9 443 542 Size : NR Function : NR
Descriptive Information : Approximately 338 dealer accessory top cases may not have been produced by the supplier according to specifications.
Basis for recall population determination: Accessory sales records and parts logistics information were reviewed to determine the number of potentially affected top cases that may have been delivered to dealers or retailed to customers. Recall component difference to non-recall component: The dealer accessory top case may not have been produced by the supplier according to specifications. Production Dates : JUN 24, 2023 – JAN 31, 2024
Description of Defect :
Description of the Defect : This safety recall involves the dealer accessory top case. The locking flap of the top case (fastening the top case to the luggage carrier of the motorcycle) may appear to be securely closed by the user. However, in this condition, the key can be removed. If this occurred, the top case would not be securely fastened to the motorcycle.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 24E-020 Page 2 Description of the Safety Risk : If the top case detached from the motorcycle, it could become a hazard for road users, and increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name : Dealer Accessory Vario Top Case for R 1300 GS Component Description : Dealer Accessory Vario Top Case for R 1300 GS Component Part Number : 77439443542 Supplier Identification : Component Manufacturer
Name : TOURATECH GmbH
Address : Auf dem Zimmermann 7-9 Niedereschach Foreign States 78078
Country : Germany Chronology :
On November 21,2023, during a dealer demonstration ride of a R 1300 GS in a non-US market, a top case became detached from the luggage carrier and contacted the roadway. An engineering investigation was initiated, the part was returned for analysis, and the supplier was contacted. Tests and analyses were planned of the design of the locking mechanism to understand the precision of the locking feature, and the mechanical resistance for key removal. Between December 22nd and February 7th, four additional incidents occurred in non-US markets, specifically on December 22nd, January 24th and 27th, and February 7th in which customers complained that their top case had become detached from the luggage carrier and contacted the roadway. These parts were requested to be returned for analysis. The first field part was received for analysis on January 23rd. Tests and analyses indicated that top cases that had fallen off could nevertheless, subsequently be securely fastened to the luggage rack if the locking mechanism was operated correctly. These tests also found that improper locking and subsequent removal of the key was facilitated by a very low mechanical resistance when turning the key (the mechanical resistance The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-020 Page 3 was not according to specifications). A review of the Rider’s Manual suggested that the description of the top case locking operation was not sufficiently clear. By February 7th, all R 1300 GS motorcycles for the US market were still within the custody and control of BMW at the national motorcycle delivery center. A stop sale for the affected accessory top case was issued to dealers to ensure that no top cases could be retailed to customers. Therefore, it was not possible to equip a motorcycle with a potentially affected top case. On February 8, 2024, BMW decided to conduct a voluntary safety recall for the accessory top case. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that relate to this issue. Description of Remedy :
Description of Remedy Program : The locking mechanism of the top case will be reworked to ensure that it is
functioning correctly. Additionally, the description of the locking operation in the Rider’s Manual has been improved, and an insert for the manual with the updated instruction will be provided with each reworked top case. Owner notification is not necessary as potentially affected top cases have not been retailed. How Remedy Component Differs from Recalled Component : Dealer Accessory Vario Top Case for R 1300 GS – part number – 77 43 9 443 542 Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : Dealer notification is planned to begin and end on February 29, 2024.
Owner notification is not necessary as potentially affected top cases have not been retailed Planned Dealer Notification Date : FEB 29, 2024 – FEB 29, 2024 Planned Owner Notification Date : NR – NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-020
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
© 2023 BMW of North America, LLC. The contents of this document are confidential and should not be shared with third parties for distribution.
TEC617 VARIO TOPCASE
RECALL 24E-020 HAS BEEN ISSUED FOR THE VARIO TOP CASE FOR R 1300 GS
OVERVIEW
BMW is announcing a delivery stop for the Vario Top Case for the R 1300 GS for top cases produced up to 02/16/2024, part number 77 43 9 443 542. This safety recall involves the dealer accessory top case. The locking flap of the top case (fastening the top case to the luggage carrier of the motorcycle) may appear to be securely closed by the user. However, in this condition, the key can be removed. If this occurred, the top case would not be securely fastened to the motorcycle, could detach, and become a hazard for road users. No Vario Topcase for the R 1300 GS should be installed on the motorcycle; all stock needs to be returned. Any customer sold units also need to be returned, please reach out to those customers as needed.Bulletin #: AS-13-24A ☐Take Note☒Take Action
☐Retail Operator
☐Sales Pre-Owned
☒Business Manager
☒Parts & Accessories
☒General Manager
☐Sales New Bike
☒Service
☐Administration
Name: Alex Martin
Phone Number: 201-449-8859
Title: Material Planning and Parts Logistics Specialist
Email: [email protected]
Source: Parts Logistics Date: 03/14/2024Supersedes: -AS-13-24 Description Part Number
Vario Topcase
77 43 9 443 542
© 2023 BMW of North America, LLC. The contents of this document are confidential and should not be shared with third parties for distribution.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
RETURN DETAILS
•The image to the right shows the parts as depicted in ETK. Please seethe table below regarding affected / blocked parts.
•Affected parts are all remaining new, spare parts shipped and deliveredto date only.
•Please return all incorrect part(s) to your facing Regional DistributionCenter (RDC).
•Submit for return using a YR26 damage claim with order reason BM2. Avalid BMW delivery and delivery item number must be entered, and‘TEC617’ must appear in the text of your TEC claim.
•Please directly request a FedEx Label when submitting ticket to have return shipping covered.
•For assistance locating the delivery number, please open an IDS ticket with Dealer Services in the Claims sectiondirected to Returns/Claims/Quality.
MORE DETAILS
•TEC617 is valid from February 14, 2024, through April 30, 2024. The deadline for filing a claim under TEC617 isApril 30, 2024.
•All parts must be returned to your facing RDC no later than May 15, 2024.
© 2023 BMW of North America, LLC. The contents of this document are confidential and should not be shared with third parties for distribution.
MORE QUESTIONS?
Aftersales Business Development Manager
Material Planning and Parts Logistics Analyst
Aftersales Marketing Specialist
**************************************************************************************************************
AS1724 – Delivery Stop – Vario Top Case for R 1300 GS
Recall 24E-020 has been issued for the Vario Top Case for R 1300 GS
Recall 24E-020 has been issued for the Vario Top Case for R 1300 GS
BMW is announcing a delivery stop for the Vario Top Case for the R 1300 GS for top cases produced up to 02/16/2024, part number 77 43 9 443 542. This safety recall involves the dealer accessory top case. The locking flap of the top case (fastening the top case to the luggage carrier of the motorcycle) may appear to be securely closed by the user. However, in this condition, the key can be removed. If this occurred, the top case would not be securely fastened to the motorcycle, could detach, and become a hazard for road users.
If you have a top case in your inventory matching the above description, it cannot be retailed and cannot be installed. Please refer to TEC Return (TEC617), issued on February 13th, for instructions to identify and return potentially affected top cases.
NHTSA STATEMENT Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
Mar 1, 2024
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.