RECALL 23V-294: EXHAUST SYSTEM – 2023 BMW X7 & XM

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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: RECALL 23V-XXX: EXHAUST SYSTEM Date: Friday, April 21, 2023 3:37:00 PM Publish Date: From: Expiration Date: April 21, 2023 Technical Service May 5, 2023 DCSnet Message Urgent Subject: RECALL 23V-XXX: EXHAUST SYSTEM BMW AG has issued a Delivery Stop (effective April 6, 2023) on certain Model Year 2023 BMW X7 SAV and XM SAC vehicles that were produced between March 4, 2023, and March 11, 2023. As of April 20, 2023, this Delivery Stop has been upgraded to a Safety Recall. A connection between the exhaust system and the catalytic converter may not have been performed according to specifications. The Recall Notice and Q&A have been attached for further information. The Bulletin will be updated when additional information becomes available. Sincerely, Technical Service Attachments: B210123 Recall Notice[1682105548104].pdf B210123_23V-xyz-FAQ-(21Apr2023)[1682105548104].pdf B210123_REV02[1682105548104].pdf B210123 Recall Notice[1682105548104].pdf B210123_23V-xyz-FAQ-(21Apr2023)[1682105548104].pdf B210123_REV02[1682105548104].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW SAV (Light Trucks), All Offering, All Region, All Areas, All Departments, All Personnel BMW Passenger Cars, CC-All BMW SAV (Light Trucks) CC-All 4/24/23, 8:51 AM 21 01 23_RECALL 23V-XXX: EXHAUST SYSTEM about:blank 1/2 SIB 21 01 23 RECALL 23V-XXX: EXHAUST SYSTEM 2023-04-21 What’s New: Title changed This Delivery Stop upgraded to a Safety Recall. Situation section updated Defect Code (Claim section) updated Recall Notice and FAQ added MODEL E-Series Model Description Production Date G07 X7 Sports Activity Vehicle March 4, 2023 – March 11, 2023 G09 XM Sports Activity Coupe March 10, 2023 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. SITUATION BMW AG has issued a Delivery Stop (effective April 6, 2023) on certain Model Year 2023 BMW X7 SAV and XM SAC vehicles that were produced between March 4, 2023, and March 11, 2023. As of April 20, 2023, this Delivery Stop has been upgraded to a Safety Recall. A connection between the exhaust system and the catalytic converter may not have been performed according to specifications. The Recall Notice and Q&A have been attached for further information. The Bulletin will be updated when additional information becomes available. Supporting Materials picture_as_pdf B210123_23V-xyz-FAQ-(21Apr2023).pdf picture_as_pdf B210123 Recall Notice.pdf Copyright ©2023 BMW of North America, Inc. 4/24/23, 8:51 AM 21 01 23_RECALL 23V-XXX: EXHAUST SYSTEM about:blank 2/2 Copyright ©2023 BMW of North America, Inc. Attachment to B21 01 23 April 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 23V-xxx: Exhaust System – B21 01 23 As of April 20, 2023, this Delivery Stop has been upgraded to a Safety Recall. A connection between the exhaust system and the catalytic converter may not have been performed according to specifications. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B21 01 23 April 2023 Safety Recall 23V-xyz Exhaust System Model Year 2023 BMW X7, XM Issue Date: 4/21/2023 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Certain Model Year 2023 BMW X7 and XM models in the US are potentially affected. Q2. What is the specific issue? A connection between the exhaust system and the catalytic converter may not have been performed according to specifications. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have been manufactured to specifications. Q4. How did BMW Group become aware of the issue? BMW Group became aware of the issue through our quality control procedures. Q5. How will I be informed of this Safety Recall? Owners of potentially affected will be notified via First Class mail requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Q6. How and when will my vehicle be repaired? The exhaust system connection will be inspected and, if necessary, reconnected according to specifications for free and should take about one hour. Q7. Do I have to wait for BMW to contact me to have the remedy performed? No. Please contact an authorized BMW center as soon as possible to have the remedy performed. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-294 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : APR 26, 2023 NHTSA Recall No. : 23V-294 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 5 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 BMW X7 M60i Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 4 vehicles were manufactured with a connection between the exhaust system and the catalytic converter that may not have been performed according to specifications. Basis for recall population determination: Vehicle manufacturing information was reviewed to determine the potentially affected vehicle population. Recall component difference to non-recall component: The connection between the exhaust system and the catalytic converter may not have been performed according to specifications. Production Dates : MAR 04, 2023 – MAR 11, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-294 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 BMW XM Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 1 vehicle was manufactured with a connection between the exhaust system and the catalytic converter that may not have been performed according to specifications. Basis for recall population determination: Vehicle manufacturing information was reviewed to determine the potentially affected vehicle population. Recall component difference to non-recall component: The connection between the exhaust system and the catalytic converter may not have been performed according to specifications. Production Dates : MAR 10, 2023 – MAR 10, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The connection between the exhaust system and the catalytic converter may not have been performed according to specifications. One or more of the fasteners may not have been torqued to the appropriate value which could lead to a loose connection. Over time, and depending upon roadway and environmental factors, the connection could continue to loosen. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In rare cases, this could lead to a thermal event which could increase the risk of injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Catalytic Converter Component Description : Catalytic Converter Component Part Number : 5A291-F4-05/F5-04 Part 573 Safety Recall Report 23V-294 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : BMW AG Address : NR NR Country : NR Chronology : On March 14, 2023, BMW became aware of an improper torque value of a fastener connection between the exhaust system and the catalytic converter on a Model Year 2023 BMW X7 at a vehicle assembly plant. A vehicle hold was issued, and an investigation was initiated. Inspections and testing of fastener connections were performed. Engineering reviews were conducted to assess possible consequences of torque values that may not have been within specifications. Vehicle assembly information was reviewed to determine the number, and production dates, of potentially affected vehicles. On April 19, 2023, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue. Description of Remedy : Description of Remedy Program : The gasket between the exhaust system and the catalytic converter will be replaced, and the fasteners will be torqued to specifications. Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW dealer to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recall component: Catalytic Converter – part number: 5A291-F4-04/ F5-04 Identify How/When Recall Condition was Corrected in Production : NR Part 573 Safety Recall Report 23V-294 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealer notification is expected to begin and end on April 26, 2023. Owner notification is expected to begin and end on June 16, 2023. Planned Dealer Notification Date : APR 26, 2023 – APR 26, 2023 Planned Owner Notification Date : JUN 16, 2023 – JUN 16, 2023 * NR – Not Reported

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