SIB 61 21 20 Recall 20V-601: High-Voltage Battery – 2020 BMW i8

MODEL

E-SeriesModel DescriptionProduction Date
I12i8 CoupeMarch 2, 2020 – March 18, 2020
I15i8 RoadsterMay 20, 2020

 

AFFECTED VEHICLES

Vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective September 24, 2020) on a small number of Model Year 2020 BMW i8 vehicles that were produced between March 2, 2020 and May 20, 2020.

The high-voltage battery may not have been produced to specifications. When charging the battery, this could lead to a short-circuit and, in rare cases, a thermal event.

Please do not charge the vehicle’s high-voltage battery until further notice.

The Recall Notice and Q&A have been attached for further information.

 

AFFECTED CUSTOMERS

For customer situations, please email Customer Relations (CR) at [email protected].

In addition to customer notification letters mailing in October, the Customer Relations team will be calling all affected customers.

If a customer requests alternate transportation, CR will contact the Dealer to coordinate with customer.

Please follow these instructions if CR contacts you:

1. If a repair order (RO) is not already available, create one.

2. Ensure there is a line item or create one that clearly explains the reason why your center is providing alternate transportation.

3. Send a “High-Voltage Battery Recall Rental Car Request” titled email to your Aftersales Area Manager(AAM) that includes a signed RO copy (center generated that is signed by the customer).

4. The AAM will review your center’s email and approve your request accordingly.

5. When the rental car is approved by return AAM email (see next section below), after the rental car is delivered to customer, forward the:

AAM’s car rental authorization email; and the-

Customer signed copy of the RO that was sent to the AAM; and a-

Copy of the rental agreement to the following BMW mailbox as attachments to- Recall.rentalrequest@bmwna.com.  Please include the vehicle’s chassis# (last seven digits of VIN) in the subject line of this email.

 

CAUSE

On Plug-in Hybrid Electric Vehicle (PHEV) models, the HV battery may not have been produced to specifications.  When charging the battery to near its full state of charge, this could lead to a short-circuit and, in rare cases a thermal event.

 

CORRECTION

The vehicle will be inspected and, if necessary, HV module(s) will be replaced.

Customers must be informed of the issue and the customer measure that must be carried out by the workshop appointment.

 

PROCEDURE

Customer is to be informed of the following:

Note:

We request you not to charge the vehicle via the charging cable nor via regeneration while driving (especially in Sport mode)

Note:

Please do not use the manual gearshift or the sport shift on the selector lever and, if installed, the shift paddles on the steering wheel.

 Note:

If these instructions are followed, the customer may continue to use the vehicle until the workshop visit.

Once the vehicle is in the workshop perform the following service procedure:

 

1. Connect the vehicle to the diagnosis and carry out a vehicle test.

2. If a cell module is affected, ISTA sets the fault S 0795.

3. Perform the associated test module in the test plan to determine the affected cell modules to be replaced. High-voltage battery unit: Cell modules (ABL-DIT-AT6127_HVS3ZM available with the ISTA version 4.26.38)

4. If cell modules are prompted for replacement, replace the corresponding cell modules. Follow the proper repair instructions for the specific vehicle; see REP 61 27 XXX “Removing and Replacing High-voltage Battery Cell Modules.

5. If a cell module exchange is not instructed, the vehicle is OK. -> No further measures required.

 

Note:

The diagnosis of the cell modules is only available with the ISTA version 4.26.38 (released Nov. 20, 2020)

Note:

A TC case is NOT necessary to order the replacement HV battery cell modules as per this campaign.

 


Safety Recall 20V-601
High-Voltage Battery
Model Year 2020-2021
PHEV [BMW 3 Series, 5 Series, 7 Series, i8, X3 SAV, X5 SAV / MINI Countryman]
Issue Date: 09/24/2020
Last Update: 12/23/2020

 

Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

Certain Plug-In Hybrid-Electric Vehicles (PHEV), specifically Model Year 2020-2021 BMW 3 Series, 5 Series, 7 Series, i8, X3 SAV, X5 SAV, and MINI Countryman models in the US, produced between February and September 2020, are potentially affected.

 

Q2. What is the specific issue?

On PHEV models, the high-voltage battery may not have been produced to specifications.  When charging the battery, this could lead to a short-circuit and, in rare cases a thermal event.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

Other models have been produced with a High-Voltage battery that has been produced to specifications.

 

Q4. Can I continue to drive my vehicle?

Yes.  However, drive in standard mode only, do not use sport mode.

If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. Can I charge my vehicle?

No, do not plug in your vehicle for charging.

 

Q6. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through our quality control procedures.

 

Q7. How will I be informed of this Safety Recall?

Letters will be mailed to owners in October via First Class mail advising them of this Safety Recall and, if the remedy is available, requesting them to schedule an appointment with an authorized BMW center.  If the remedy is not available at that time, a follow-up letter will be sent when the remedy becomes available.

Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer.  To ensure BMW has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.

 

Q8. How will my vehicle be repaired?

The battery modules will be checked and, if necessary, the affected module(s) will be replaced for free and take several hours.

 


Remedy Instructions and TSB – Remedy Instructions re RECALL 20V-601: HIGH-VOLTAGE BATTERY

2020-12-28

RCRIT-20V601-3743.pdf 231.475KB

 


Remedy Instructions and TSB – Safety Bulletin re RECALL 20V-601: HIGH-VOLTAGE BATTERY

2020-12-09

RCRIT-20V601-2673.pdf 284.771KB

 


Manufacturer Notices(to Dealers,etc) – SIB 61 21 20 RECALL 20V-601: HIGH-VOLTAGE BATTERY 2020-10-16 This Service Information Bulletin (Revision 2) replaces SI B61 21 20 dated October 2020. What’s New (Specific text highlighted): Warranty Section

2020-10-16

RCMN-20V601-8151.pdf 268.439KB

 


Manufacturer Notices(to Dealers,etc) – Subject: 20V-601 High-Voltage Battery Customer Notification Date: Thursday, October 8, 2020

2020-10-08

RCMN-20V601-8617.pdf 262.032KB

 


Manufacturer Notices(to Dealers,etc) – Broadcast Message re BMW Recall 20V-xxx: High-Voltage Battery

2020-09-24

RCMN-20V601-5178.pdf 142.326KB

 


Latest Recalls Documents

 


 

SaleBestseller No. 1
EVDANCE Level 1&2 EV Charger, Electric Vehicle Portable Charger with 25FT Cable, ETL Listed J1772 EVSE for All EVs & PHEVs, 12A 120V/16A 240V(Black, 16A Max | NEMA 5-15&6-20(Standard Home Plug))
  • Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
  • Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
  • Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
  • Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
  • Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
SaleBestseller No. 2
EVIQO Level 2 EV Charger J1772 48A - Hardwired 240V Wall Charging Station
  • WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, Kia, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car. The extra-long 25 ft cable easily reaches across a garage or driveway.
  • HARDWIRED - PROFESSIONAL INSTALL: This Level 2 charger is hardwired (not plug-in), so a licensed electrician installs it per National Electrical Code. It delivers up to 48A on a dedicated 60A, 240V circuit - enough to charge most EVs fully overnight. Want more speed? You can set DIP switches 4 and 5 to unlock 50A on a dedicated 70A circuit. Before ordering, check your car's port type and that your electrical panel can support the circuit.
  • CONTROL FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start and stop charging, set the charging speed (6-48A), get reminders, and track how much energy and money each charge uses. Requires a 2.4 GHz home WiFi network.
  • SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
  • GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
Bestseller No. 3
ChargePoint HomeFlex Level 2 EV Fast Charger, J1772, Smart, Hardwired, 50A
  • Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
  • Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features. Note: WiFi is needed for certain functionalities and troubleshooting steps if connectivity issues arise.
  • Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
  • Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
  • Fast & Powerful: This EV charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
SaleBestseller No. 4
EVIQO Level 2 EV Charger J1772 40A NEMA 14-50 - 240V Wall Charging Station
  • WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, Kia, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car.
  • PLUG IN, NO HARDWIRING: Level 2 charger delivers up to 40A to fully charge most EVs overnight. Plugs into a 240V, 4-prong NEMA 14-50 outlet (the RV/range type - NOT a dryer outlet) on a dedicated 50A circuit. The extra-long 25 ft cable easily reaches across a garage or driveway. Before ordering, check your car's port type and that you have the right outlet.
  • CONTROL & SAVE FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start/stop charging, set speed (6-40A), get reminders, and track energy use and cost. Schedule off-peak overnight charging to cut your electric bill. Requires 2.4 GHz WiFi.
  • SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
  • GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
SaleBestseller No. 5
NexCyber Level 2 EV Charger(WiFi APP/Plug-Play), 48A Nema 14-50p, 25ft Cable ETL Certified, Home Level 2 EVSE Car Charger w/ J1772 Connector, Electric Vehicle Charging Stations (46)
  • [Up to 9x Faster Charging Speed]: Provides up to 46 miles/hour charging speed via hardwired connection (48 amp - up to 9x faster than a standard wall outlet) or up to 38 miles/hour via the NEMA 14-50 plug (40 amp). Professional installation recommended for optimal safety and performance. [Install The Power Outlet Cord]: No smaller than 8AWG if charge 40-48A, we suggest 6AWG cord.(1.The input side is belongs to the electrician electric automobile regulation scope, need to use three 6AWG cable wires for 48A; 2.The charging cable belongs to the automotive connector certification standard, so the 8AWG cable can meet the 48A.)
  • [DESIGNED WITH J1772 Connector for All North America j1772 Connector EVs/PHEVs. Not fits for Tesla/Nacs Connector Cars(j1772 to Tesla adapter needed)]: Compatible with Tesla cars (Adapter needed, not included), Ford, GM, Audi, Kia, Honda, Kia, Hyundai, Gmc, Chevrolet Bolt, VW ID 4, Nissan Leaf, Ford Mustang Mach-E, IONIQ 5 2024 and before, BMW i3, i4, iX, Jeep Wrangler 4xe, etc. [Not fits for Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]
  • [Safety & Faster Charging with ETL, FCC, Energy Star Certified]: Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594. (ETL and FCC certified EV car charger with 3-year Warranty)
  • [Plug-play Mode(The Default Setting), Smart Touch Screen, No APP Needed]: Clearly show the charging amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the buttons, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to enter the setting interface, then you can adjust the amperage from 16A to 48A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
  • [Smart WIFI APP, You can Set the Charging Period]: By APP, you can wirelessly check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging latches, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then wait 3-5 seconds and re-start your device.

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...