Safety Recall 19V-732 Engine – Counterbalance Shafts – 2019-2020 BMW 3-Series & 2019 Z4

October 15, 2019 NHTSA CAMPAIGN NUMBER: 19V732000

Counterbalance Shaft May Loosen

If the counterbalance shaft loosens, severe engine damage could occur, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V732

Manufacturer BMW of North America, LLC

Components ENGINE

Potential Number of Units Affected 217

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2019-2020 330i, 330i xDrive, and 2019 Z4 vehicles. The needle roller bearings of the counterbalance shafts may have been improperly installed, potentially causing the counterbalance shaft to loosen.

 

Remedy

BMW will notify owners, and dealers will replace the engine, free of charge. The recall is expected to begin December 6, 2019. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall


SIB 11 11 19 2019-10-09

RECALL 19V-XXX: ENGINE – COUNTERBALANCE SHAFTS

 

MODEL

Engineering Designation Model Description Production Date
G20 3 Series Sedan November 20, 2018 – August 26, 2019
G29 Z4 Roadster November 19, 2018 – April 3, 2019

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. All other systems will show the stop sale starting tomorrow.

 

SITUATION

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective October 9, 2019) on a small number of Model Year 2019 and 2020 BMW vehicles that were produced between November 19, 2018 and August 26, 2019. The counterbalance shafts may not have been produced to supplier specifications. This could lead to severe engine damage and engine shut-down. The engine will need to be replaced.

Approximately 217 vehicles are affected by this recall.

Recall notice and Q&A have been attached for further information.

The bulletin will be updated when additional information becomes available. Supporting Materials

picture_as_pdf B111119 Recall Notice.pdf
picture_as_pdf 2019-G20-29-EngineCounterbalanceShafts-QA-(9Oct2019).pdf


SAFETY RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 19V-xxx: Engine – Counterbalance Shafts (B11 11 19)

BMW of North America, LLC is conducting a Voluntary Safety Recall (effective October 9, 2019) on a small number of Model Year 2019 and 2020 BMW vehicles that were produced between November 19, 2018 and August 26, 2019.

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.


October 2019

Engine – Counterbalance Shafts
Safety Recall 19V-xyz
Model Year 2019-2020
3 Series / Z4
Last Updated 10/09/2019

Q1. Which BMW models in the US are potentially affected by this Safety Recall?

Approximately 217 Model Year 2019 and 2020 BMW 3 Series and Z4 models in the US, produced between November 2018 and August 2019, are potentially affected.

 

Q2. What is the specific issue?

The counterbalance shafts may not have been produced to supplier specifications.  This could lead to severe engine damage and engine shut-down.

 

Q3. Can I continue to drive my vehicle?

Yes.  However, when you receive a letter requesting you to make an appointment to have this Safety Recall performed by an authorized BMW center, please do so as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q4. Why are other BMW vehicles not included in this Safety Recall?

The counterbalance shafts were produced to supplier specifications.

 

Q5. How did BMW become aware of this issue?

BMW became aware of this issue through its quality control procedures.

 

Q6. How will my vehicle be repaired?

The engine will be replaced for free and will take several hours.

 

Q7. Is BMW aware of any accidents or injuries in the US, involving these BMW vehicles associated with this Safety Recall?

No.

 

Q8. How will I be informed of this Safety Recall?

You will receive a letter in December via First Class mail advising you of this Safety Recall and requesting you to schedule an appointment with an authorized BMW center to have this Safety Recall performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealer.

To ensure BMW Group has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.

 

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
BMW 330I 2019-2020
BMW Z4 2019

4 Associated Documents

Recall 573 Report – Amendment 1

RCLRPT-19V732-7481.PDF 214.789KB

Download (PDF, 210KB)


Defect Notice 573 Report

RCLRPT-19V732-9178.PDF 214.787KB

Download (PDF, 210KB)


Recall Acknowledgement

RCAK-19V732-5479.pdf 244.123KB

Download (PDF, 238KB)


Manufacturer Notices(to Dealers,etc) – Subject: Delivery Stop & Recall 19V-xxx: Engine – Counterbalance Shafts Date: Wednesday, October 9, 2019

RCMN-19V732-5009.pdf 192.766KB

Download (PDF, 188KB)


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V732&docType=RCL



 


 

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Last update on 2019-11-14 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-11-14 / Affiliate links / Images from Amazon Product Advertising API

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