Non-Compliance Recall 19V-684 – Rearview Camera Display – 2016-2020 BMW

September 27, 2019 NHTSA CAMPAIGN NUMBER: 19V684000

No Back-Up Camera Display Image/FMVSS 111

The lack of an image in the back-up camera display increases the risk of a crash.

 

NHTSA Campaign Number: 19V684

Manufacturer BMW of North America, LLC

Components BACK OVER PREVENTION

Potential Number of Units Affected 257,481

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles.

The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rearview Mirrors.”

 

Remedy

BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall is expected to begin November 19, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall


MODEL

E-Series Model Description Production Date
F90 M5 Sedan 1/1/17-12/30/19
F97 X3 M Sports Activity Vehicle 12/2/18-8/12/19
F98 X4 M Sports Activity Coupe 5/22/17-8/13/19
G01 X3 Sports Activity Vehicle 5/22/17-8/13/19
G02 X4 Sports Activity Coupe 5/23/18-8/13/19
G05 X5 Sports Activity Vehicle 5/21/18-8/13/19
G06 X6 Sports Activity Coupe 6/13/18-7/30/19
G07 X7 Sports Activity Vehicle 7/10/18-8/13/19
G12 7 Series Sedan 5/2/16-2/22/19
G14 8 Series Convertible 3/1/19-9/2/19
G15 8 Series Coupe 5/8/19-9/2/19
G16 8 Series Gran Coupe 10/24/18
G20 3 Series Sedan 5/14/18-8/6/19
G29 Z4 Roadster 5/24/18-8/26/19
G30 5 Series Sedan 5/2/17-9/2/19
G32 640i xDrive Gran Turismo 7/3/17-9/27/19

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry. All other systems will show the stop sale starting tomorrow.

Please move forward with the repair regardless of the remedy status. All vehicles for this recall will be remedy available early next week.

 

SITUATION

BMW of North America, LLC is conducting a Voluntary Non-Compliance Recall (effective September 20, 2019) on certain Model Year 2016 through 2020 BMW vehicles that were produced between May 2, 2016 and September 2, 2019. The rearview camera system may not fully conform to a Federal requirement due to the system’s large adjustment range of brightness and contrast.

Approximately 218,073 vehicles are affected by this recall.

Recall notice and Q&A have been attached for further information.

 

CAUSE

Software error rearview camera.

 

CORRECTION

Program vehicle using ISTA 4.19.2x

Target Integration Levels

S15A-19-07-553 or higher

Or

S18A-19-07-553 or higher

 

PROCEDURE

Determine the vehicle I-level using AIR or Key read:

If I-level is lower than S15A-19-07-553, or

S18A-19-07-553

Program the vehicle using ISTA 4.19.2x and higher, Target I-level is:

S15A-19-07-553 and higher; or

S18A-19-07-553 and higher

Always connect a BMW-approved battery charger/power supply (SI B04 23 10)when performing programming.

For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programming and Diagnostics / Programming Documentation.


NON-COMPLIANCE RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Delivery Stop & Recall 19V-xxx: Program Control Units (Rearview Camera) – B66 33 19

BMW of North America, LLC is conducting a Voluntary Non-Compliance Recall (effective September 20, 2019) on certain Model Year 2016 through 2020 BMW vehicles that were produced between May 2, 2016 and September 2, 2019. 

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.


Non-Compliance Recall 19V-xyz
Rearview Camera Display
Model Year 2016-2020
Last Update: 09/20/2019

 

Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?

Approximately 218,703 BMW Group vehicles in the US, as noted below, are potentially affected.

Series Model Year Model Approx. Volume Production Dates
G01 2018-2020 X3 SAV 89,939 May 2017 – Aug 2019
G02 2019-2020 X4 SAC 4,786 May 2018 – Aug 2019
G05 2019-2020 X5 SAV 17,711 May 2018 – Aug 2019
G06 2020 X6 SAC 28 May 2018 – Jul 2019
G07 2019-2020 X7 SAV 1,503 Jul 2018 – Aug 2019
G12 2016-2020 7 Series 9,453 May 2016 – Feb 2019
G30 2017-2020 5 Series 62,021 May 2017 – Sep 2019
G32 2018-2019 6 Series GT 1,243 Jul 2017 – Sep 2019
G14 2019-2020 8 Series Conv. 153 Mar 2019 – Sep 2019
G15 2019-2020 8 Series Coupe 124 May 2019 – Sep 2019
G16 2020 8 Series Gran Coupe 1 Oct 2018
G20 2019-2020 3 Series 29,568 May 2018 – Aug 2019
G29 2019-2020 Z4 1,226 May 2018 – Aug 2019
F90 2018-2020 M5 285 Jan 2017 – Dec 2019
F97 2020 X3M 29 Dec 2018 – Aug 2019
F98 2020 X4M 3 May 2017 – Aug 2019

 

Q2. What is the specific issue?

The rearview camera display may not fully conform to a Federal requirement due to the system’s large adjustment range of brightness and contrast.  If the brightness is set at/near its lowest setting, and the contrast is set at/near its highest setting, then the display may not meet a Federal requirement.

 

Q3. What can happen as a result of this issue?

If the brightness is set at/near its lowest setting, and the contrast is set at/near its highest setting, then in certain lighting conditions, this could affect the visibility of certain objects behind the vehicle.

 

Q4. Why are other vehicles not included in this Non-Compliance Recall?

Other models are equipped with rearview camera software that fully conforms to the Federal requirement.

 

Q5. Can I continue to drive my vehicle?

Yes.  However, when you receive a letter requesting you to make an appointment to have this Non-Compliance Recall performed by an authorized BMW center, please do so as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q6. How will I be informed of this Non-Compliance Recall?

You will receive a letter in November via First Class mail advising you of this Non-Compliance Recall and requesting you to schedule an appointment with an authorized BMW center to have this Non-Compliance Recall performed.  You can locate your nearest authorized BMW center at www.bmwusa.com/dealer.

To ensure BMW Group has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.

 

Q7. How will my vehicle be repaired?

The rearview camera software will be updated.

 

Q8. How long will the repair take?

This repair should take approximately one hour; however, additional time may be required depending upon your BMW center’s schedule.  The repair will be performed for free by your authorized BMW center.

 



51 Affected Products

Vehicles

MAKE MODEL YEAR
BMW 330I 2019-2020
BMW 530E 2018-2020
BMW 530I 2018-2020
BMW 540D 2018
BMW 540I 2018-2020
BMW 640I 2018-2019
BMW 740LE 2019-2020
BMW 740LI 2019-2020
BMW 745LE 2019-2020
BMW 750LI 2019-2020
BMW 840I 2019-2020
BMW M340I 2019-2020
BMW M5 2018-2020
BMW M550I 2018-2020
BMW M850I 2019-2020
BMW X3 2018-2020
BMW X4 2019-2020
BMW X5 2019-2020
BMW X6 2019-2020
BMW X7 2019-2020
BMW Z4 2019-2020
ROLLS-ROYCE CULLINAN 2019
ROLLS-ROYCE PHANTOM 2018-2019
TOYOTA SUPRA 2020

10 Associated Documents

Recall Acknowledgement

RCAK-19V684-1970.pdf 353.015KB

Download (PDF, 345KB)


Manufacturer Notices(to Dealers,etc) – Rolls-Royce 9/24/19

RCMN-19V684-4300.pdf 140.123KB

Download (PDF, 137KB)


Manufacturer Notices(to Dealers,etc) – Toyota 9/27/19

RCMN-19V684-1852.pdf 212.917KB

Download (PDF, 208KB)


Remedy Instructions and TSB

RCRIT-19V684-2328.pdf 342.295KB

Download (PDF, 334KB)


Remedy Instructions and TSB

RCRIT-19V684-2859.pdf 343.143KB

Download (PDF, 335KB)


Manufacturer Notices(to Dealers,etc) – BMW 10/1/19

RCMN-19V684-4648.pdf 16.987KB

Download (PDF, 17KB)


Recall 573 Report – Amendment 1

RCLRPT-19V684-8158.PDF 224.602KB

Download (PDF, 219KB)


Remedy Instructions and TSB

RCRIT-19V684-0112.pdf 3203.44KB

Download (PDF, 3.06MB)


Manufacturer Notices(to Dealers,etc) – 9/20/19

RCMN-19V684-7082.pdf 343.143KB

Download (PDF, 335KB)


Non-Compliance Notice 573 Report

RCLRPT-19V684-3429.PDF 224.715KB

Download (PDF, 219KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V684&docType=RCL



 


 

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Last update on 2019-10-18 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-10-18 / Affiliate links / Images from Amazon Product Advertising API

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