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September 27, 2019 NHTSA CAMPAIGN NUMBER: 19V684000
No Back-Up Camera Display Image/FMVSS 111
The lack of an image in the back-up camera display increases the risk of a crash.
NHTSA Campaign Number: 19V684
Manufacturer BMW
of North America, LLC
Components BACK OVER PREVENTION
Potential Number of Units Affected 257,481
Summary
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles.
The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rearview Mirrors.”
Remedy
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
SIB 66 33 19
2020-01-24
DELIVERY STOP & RECALL 19V-684: PROGRAM CONTROL UNITS (REARVIEW CAMERA)
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
This Service Information Bulletin (Revision 3) replaces SI B66 33 19 dated October 2019.
What’s New (Specific text highlighted):
- Warranty
MODEL
| E-Series | Model Description | Production Range |
| F90 | M5 Sedan | May 2, 2018 – September 27, 2019 |
| F97 | X3 M Sports Activity Vehicle | June 16, 2018 – September 27, 2019 |
| F98 | X4 M Sports Activity Coupe | July 24, 2018 – September 27, 2019 |
| G01 | X3 Sports Activity Vehicle | May 1, 2018 – September 27, 2019 |
| G02 | X4 Sports Activity Coupe | May 10, 2018 – September 18, 2019 |
| G05 | X5 Sports Activity Vehicle | May 21, 2018 – September 27, 2019 |
| G06 | X6 Sports Activity Coupe | June 13, 2018 – September 27, 2019 |
| G07 | X7 Sports Activity Vehicle | May 21, 2018 – September 27, 2019 |
| G12 | 7 Series Sedan | May 2, 2018 – September 27, 2019 |
| G14 | 8 Series Convertible | July 4, 2018 – September 27, 2019 |
| G15 | 8 Series Coupe | September 18, 2018 – September 27, 2019 |
| G16 | 8 Series Gran Coupe | October 16, 2018 – September 27, 2019 |
| G20 | 3 Series Sedan | May 14, 2018 – September 27, 2019 |
| G29 | Z4 Roadster | May 24, 2018 – September 27, 2019 |
| G30 | 5 Series Sedan | May 2, 2018 – September 27, 2019 |
| G32 | 640i xDrive Gran Turismo | May 2, 2018 – June 27, 2019 |
| F91 | M8 Convertible | July 1, 2019 -September 27, 2019 |
| F92 | M8 Coupe | July 1, 2019 – September 27, 2019 |
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
BMW of North America, LLC is conducting a Voluntary Non-Compliance Recall (effective September 20, 2019) on certain Model Year 2018 through 2020 BMW vehicles that were produced between May 1, 2018 and September 27, 2019. The rearview camera system may not fully conform to a Federal requirement due to the system’s large adjustment range of brightness and contrast.
Approximately 253,217 vehicles are affected by this recall.
Recall notice and Q&A have been attached for further information.
CAUSE
Software error in the rearview camera.
CORRECTION
Program the vehicle using ISTA 4.19.2x, to the target Integration Levels- S15A-19-07-553 or higher
Or
S18A-19-07-553 or higher
PROCEDURE
Determine the vehicle’s current I-level by using AIR or the Key reader/ISPA NEXT application:
- If I-level is lower than
- S15A-19-07-553, or
- S18A-19-07-553
- Program the vehicle using ISTA 4.19.2x and higher, Target I-level is:
- S15A-19-07-553 and higher; or
- S18A-19-07-553 and higher
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programming and Diagnostics / Programming Documentation.
WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more other programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time.
If you have this situation and the current Target Integration Level available will also address the other Technical Campaign concerns, please be sure to also close the remaining open programming and encoding Technical Campaign repairs.
To close, invoice and claim the applicable Technical Campaign repair Defect Code(s) together with the corresponding special labor operation that identifies the vehicle is already at the specified Target integration level or higher.
Effective immediately: Reimbursement for this Recall will be via normal claim entry utilizing the following information:
| Defect Code: | 0066350100 |
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
| Work Pkg | Labor Operation | Description (Plus work) | Labor Allowance |
| # 1 | 00 68 660 | Programming and encoding the vehicle control units to the I-level of S15A-19-07553/S18A-19-07-553 or higher (includes connecting an approved battery charger/power supply and performing a vehicle test) | 8 FRU |
| Or: | |||
| # 2 | 00 68 661 | Programming and encoding the vehicle control units was performed in conjunction with another campaign or repair (the vehicle is already at the specified Target integration level or higher, no repair is necessary) | 1 FRU |
Or:
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be performed/claimed during this workshop visit)
| Work Pkg | Labor
Operation | Description (Main work) | Labor Allowance |
| # 3 | 00 68 124 | Programming and encoding the vehicle control units to the I-level of S15A-19-07553/S18A-19-07-553 or higher (includes connecting an approved battery charger/power supply and performing a vehicle test) | 10 FRU |
Claim Repair Comments
Unless additional related/in conjunction work was required (not addressed and/or included in one of the options provided above), then only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B66 33 19 WP 1), unless otherwise required by State law.
Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do not have the latest software I-level. If one or more control module failures occur during this programming procedure:
Please claim this consequential control module-related repair work (including performing the IRAP Control Unit Recovery procedure first as required, refer to the SIB in AIR) under the defect code listed in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments section.
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim this control module-related repair work using the applicable defect code and labor operations (including diagnosis) in AIR.
Supporting Materials
picture_as_pdf B663319 Recall Notice.pdf
picture_as_pdf B663319 Rev2 Attachment RearviewCamera-QA-Oct 2 2019.pdf
Attachment 1 to SI B66 33 19
October 2019
NON-COMPLIANCE RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Delivery Stop & Recall 19V-684: Program Control Units (Rearview Camera) – B66 33 19
BMW of North America, LLC is conducting a Voluntary Non-Compliance Recall (effective September 20, 2019) on certain Model Year 2018 through 2020 BMW vehicles that were produced between May 1, 2018 and September 27, 2019.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
| Attachment 2 to SI B66 33 19 | Non-Compliance Recall 19V-684 Rearview Camera Display Model Year 2018-2020 Last Update: 10/02/2019 | October 2019 |
Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?
Approximately 253,217 BMW Group vehicles in the US, as noted below, are potentially affected.
| Series | Model Year | Model | Production Dates |
| G01 | 2018-2020 | X3 SAV | May 2018 – Sep 2019 |
| G02 | 2019-2020 | X4 SAC | May 2018 – Sep 2019 |
| G05 | 2019-2020 | X5 SAV | May 2018 – Sep 2019 |
| G06 | 2020 | X6 SAC | Jun 2018 – Sep 2019 |
| G07 | 2019-2020 | X7 SAV | May 2018 – Sep 2019 |
| G20 | 2019-2020 | 3 Series | May 2018 – Sep 2019 |
| G30 | 2018-2020 | 5 Series | May 2018 – Sep 2019 |
| G32 | 2018-2019 | 6 Series GT | May 2018 – Jun 2019 |
| G12 | 2019-2020 | 7 Series | May 2018 – Sep 2019 |
| G14 | 2019-2020 | 8 Series Conv. | Jul 2018 – Sep 2019 |
| G15 | 2019-2020 | 8 Series Coupe | Sep 2018 – Sep 2019 |
| G16 | 2020 | 8 Series Gran Coupe | Oct 2018 – Sep 2019 |
| F90 | 2018-2020 | M5 | May 2018 – Sep 2019 |
| F92 | 2020 | M8 Coupe | Oct 2018 – Sep 2019 |
| F91 | 2020 | M8 Conv. | Oct 2018 – Sep 2019 |
| F97 | 2020 | X3M | Jun 2018 – Sep 2019 |
| F98 | 2020 | X4M | Jul 2018 – Sep 2019 |
| G29 | 2019-2020 | Z4 | May 2018 – Sep 2019 |
Q2. What is the specific issue?
The rearview camera display may not fully conform to a Federal requirement. If the brightness is set at/near its lowest setting, and the contrast is set at/near its highest setting then, at the “next backing event”, the display may not meet a Federal requirement.
Q3. What can happen as a result of this issue?
At the “next backing event”, if a vehicle operator relied on the displayed image, with brightness set at/near its lowest setting, and contrast set at/near its highest setting, then in certain lighting conditions, this could affect the visibility of certain object behind the vehicle.. However, vehicles are equipped with a Park Distance Control (PDC) system which alerts vehicle operators, both audibly and visually, to objects behind a vehicle.
Q4. Why are other vehicles not included in this Non-Compliance Recall?
Other models are equipped with rearview camera software that fully conforms to the Federal requirement.
Q5. Can I continue to drive my vehicle?
Yes. However, when you receive a letter requesting you to make an appointment to have this Non-Compliance Recall performed by an authorized BMW center, please do so as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q6. How will I be informed of this Non-Compliance Recall?
You will receive a letter in November via First Class mail advising you of this Non-Compliance Recall and requesting you to schedule an appointment with an authorized BMW center to have this Non-Compliance Recall performed. You can locate your nearest authorized BMW center at www.bmwusa.com/dealer.
To ensure BMW Group has the most recent contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free, and will give them access to factory initiated campaigns and other information specific to their BMW.
Q7. How will my vehicle be repaired?
The rearview camera software will be updated.
Q8. How long will the repair take?
This repair should take approximately one hour; however, additional time may be required depending upon your BMW center’s schedule. The repair will be performed for free by your authorized BMW center.
BMW
IMPORTANT NON-COMPLIANCE RECALL – Remedy Available
This notice applies to your vehicle,
Recall Campaign No. 19V-684: Rearview Camera
November 2019
Dear BMW Owner / Lessee:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that certain Model Year 2018-2020 BMW 3, 5, 6, 7, 8 Series, M5, M8, Z4, X3, X3M, X4, X4M, X5, X6 and X7 vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) Number 111 (Rear Visibility). Our records indicate that you are the owner of a potentially affected vehicle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment.
Visit www.bmwusa.com/dealer to locate your nearest BMW center.
What could happen?
If the rearview camera’s brightness is set at/near its lowest setting, and the contrast is set at/near its highest setting then, under certain lighting conditions, at the “next backing event”, the display may not meet a Federal requirement. In these settings/conditions, if a driver relied on the displayed image, this could increase the risk of a crash when reversing.
Please note that vehicles are equipped with a Park Distance Control (PDC) system which alerts drivers, both audibly and visually, to objects behind a vehicle
If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
What will BMW do?
The rearview camera software will be updated for free which could take approximately one hour.
What if I am not the current owner of this vehicle?
You can update the vehicle ownership or your contact information by completing the enclosed postagepaid card or by registering at https://www.bmwusa.com/myBMW. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have questions or experience problems?
For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, contact BMW Customer Relations and Services at 1-800-525-7417 or at CustomerRelations@bmwusa.com.
If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-4249153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely,
BMW of North America, LLC
Spanish translation on back side
Traducción en español en el lado inverso
BMW
IMPORTANTE RETIRADA POR MOTIVOS DE INCUMPLIMIENTO – Repuesto disponible
Este aviso se aplica a su vehículo,
Campaña de retirada n.º 19V-684: Cámara retrovisora
Noviembre de 2019
Estimado propietario o arrendatario de un vehículo BMW:
Le enviamos este aviso en virtud de la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Seguridad de Tránsito y Vehículos). BMW AG ha determinado que algunos vehículos BMW de los modelos M5, M8, Z4, X3, X3M, X4, X4M, X5, X6 y X7, series 3, 5, 6, 7 y 8, de los años 2018-2020, no cumplen con el Federal Motor Vehicle Safety Standard No. 111 (Estándar Federal de Seguridad de Vehículos n.º 111) (Visibilidad trasera). Según nuestros registros, usted es propietario de un vehículo potencialmente afectado.
¿Por qué nos ponemos en contacto con usted?
Nos complace informarle que estamos listos para realizar la retirada. Si no se ha hecho la retirada, comuníquese de inmediato con el centro autorizado de BMW para programar una cita. Visite www.bmwusa.com/dealer para localizar el centro de BMW más cercano.
¿Qué podría suceder?
Si el brillo de la cámara retrovisora está configurada en su nivel más bajo o cerca de este, y el contraste está configurado en su nivel más alto o cerca de este, en la próxima “marcha atrás”, en función de ciertas condiciones de iluminación, es posible que el visor no cumpla un requisito federal. Según estas configuraciones/condiciones, si un conductor se basara en la imagen del visor, esto podría aumentar el riesgo de choque cuando dé marcha atrás.
Tenga en cuenta que los vehículos están equipados con un sistema de control de distancia de estacionamiento (Park Distance Control, PDC), el cual les avisa a los conductores, tanto de forma audible como visual, cuando hay objetos detrás del vehículo.
Si usted no es la única persona que conduce ese vehículo, comparta esta importante información con todos los demás conductores y pasajeros.
¿Qué hará BMW?
Se actualizará el software de la cámara retrovisora sin cargo, lo que podría llevar aproximadamente una hora.
¿Qué ocurre si no soy el propietario actual de este vehículo?
Puede actualizar la información de la titularidad del vehículo o su información de contacto completando la tarjeta con respuesta postal paga adjunta o registrándose en https://www.bmwusa.com/myBMW. Si usted es arrendador del vehículo, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días.
¿Qué debo hacer si tengo alguna pregunta o algún problema?
Para ver las últimas actualizaciones de esta retirada, visite www.bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con el centro autorizado de BMW. Si necesita asistencia adicional, comuníquese con el BMW Customer Relations and Services (Servicio de Atención al Cliente de BMW) llamando al 1-800-525-7417 o por correo electrónico a CustomerRelations@bmwusa.com.
Si el centro de BMW no puede resolver el defecto sin cargo o en un plazo razonable, puede notificar al administrador de la National Highway Traffic Safety Administration (Administración Nacional de Seguridad de Tránsito en Carreteras), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Vehicle Safety Hotline (Línea gratuita directa de seguridad vehicular) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar https://www.safercar.gov.
Le garantizamos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros utilicen el cinturón de seguridad en todo momento.
Atentamente.
BMW of North America, LLC
English version on front side
Versión en inglés en el frente
SEOCONTENT-START
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SIB 66 33 19
DELIVERY STOP & RECALL 19V-XXX: PROGRAM CONTROL UNITS
(REARVIEW CAMERA)
2019-09-26
Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.
This Service Information Bulletin (Revision 1) replaces SI B66 33 19 dated September 2019.
What’s New (Specific text highlighted):
Affected Vehicles – Deleted statement
Procedure
MODEL
E-Series Model Description Production Date
F90 M5 Sedan 1/1/17-12/30/19
F97 X3 M Sports Activity Vehicle 12/2/18-8/12/19
F98 X4 M Sports Activity Coupe 5/22/17-8/13/19
G01 X3 Sports Activity Vehicle 5/22/17-8/13/19
G02 X4 Sports Activity Coupe 5/23/18-8/13/19
G05 X5 Sports Activity Vehicle 5/21/18-8/13/19
G06 X6 Sports Activity Coupe 6/13/18-7/30/19
G07 X7 Sports Activity Vehicle 7/10/18-8/13/19
G12 7 Series Sedan 5/2/16-2/22/19
G14 8 Series Convertible 3/1/19-9/2/19
G15 8 Series Coupe 5/8/19-9/2/19
G16 8 Series Gran Coupe 10/24/18
G20 3 Series Sedan 5/14/18-8/6/19
G29 Z4 Roadster 5/24/18-8/26/19
G30 5 Series Sedan 5/2/17-9/2/19
G32 640i xDrive Gran Turismo 7/3/17-9/27/19
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in
AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle
Inquiry. All other systems will show the stop sale starting tomorrow.
Please move forward with the repair regardless of the remedy status. All vehicles for this recall will be
remedy available early next week.
SITUATION
BMW of North America, LLC is conducting a Voluntary Non-Compliance Recall (effective September 20,
2019) on certain Model Year 2016 through 2020 BMW vehicles that were produced between May 2, 2016
and September 2, 2019. The rearview camera system may not fully conform to a Federal requirement due
to the system’s large adjustment range of brightness and contrast.
Approximately 218,073 vehicles are affected by this recall.
Recall notice and Q&A have been attached for further information.
CAUSE
Copyright ©2019 BMW of North America, Inc.
9/28/2019 66 33 19_DELIVERY STOP & RECALL 19V-XXX: PROGRAM CONTROL UNITS (REARVIEW CAMERA)
2/4
Software error rearview camera.
CORRECTION
Program vehicle using ISTA 4.19.2x
Target Integration Levels
S15A-19-07-553 or higher
Or
S18A-19-07-553 or higher
PROCEDURE
Determine the vehicle I-level using AIR or Key read:
If I-level is lower than
S15A-19-07-553, or
S18A-19-07-553
Program the vehicle using ISTA 4.19.2x and higher, Target I-level is:
S15A-19-07-553 and higher; or
S18A-19-07-553 and higher
Always connect a BMW-approved battery charger/power supply (SI B04 23 10)when performing
programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Programming and Diagnostics / Programming Documentation.
WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more other programming and
encoding Technical Campaign repairs open, the programming and encoding procedure may only be
invoiced one time.
If you have this situation and the current Target Integration Level available will also address the
other Technical Campaign concerns, please be sure to also close the remaining open programming
and encoding Technical Campaign repairs.
To close, invoice and claim the applicable Technical Campaign repair Defect Code(s) together with the
corresponding special labor operation that identifies the vehicle is already at the specified Target integration
level or higher.
Effective immediately: Reimbursement for this Recall will be via normal claim entry utilizing the following
information:
Defect Code: 0066350100
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
Work Pkg Labor Operation Description (Plus work) Labor Allowance
# 1 00 68 660 Programming and encoding the vehicle control
units to the I-Level of S15A-19-07-553/S18A-19-
07-553 or higher (includes connecting an
approved battery charger/power supply and
performing a vehicle test)
8 FRU
Or:
Copyright ©2019 BMW of North America, Inc.
9/28/2019 66 33 19_DELIVERY STOP & RECALL 19V-XXX: PROGRAM CONTROL UNITS (REARVIEW CAMERA)
3/4
# 2 00 68 661 Programming and encoding the vehicle control
units was performed in conjunction with another
campaign or repair (the vehicle is already at the
specified Target integration level or higher, no
repair is necessary)
1 FRU
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also
includes programming and encoding the control units, the programming procedure may only be invoiced
one time.
Or:
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be
performed/claimed during this workshop visit)
Work Pkg Labor Operation Description (Main work) Labor Allowance
# 3 00 68 124 Programming and encoding the vehicle control
units to the I-Level of S15A-19-07-553/S18A-19-
07-553 or higher (includes connecting an
approved battery charger/power supply and
performing a vehicle test)
10 FRU
Claim Repair Comments
Unless additional related/in conjunction work was required (not addressed and/or included in one of the
options provided above), then only reference the SIB number and the work package (Pkg) number
performed in the RO technician notes and in the claim comments (For example: B66 33 19 WP 1), unless
otherwise required by State law.
Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software i-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module-related repair work under the defect code listed in this
bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section.
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim this control module-related repair work using the
applicable defect code and labor operations (including diagnosis) in AIR.
Attachments:
-Recall Notice
-Q and A
Supporting Materials
Copyright ©2019 BMW of North America, Inc.
9/28/2019 66 33 19_DELIVERY STOP & RECALL 19V-XXX: PROGRAM CONTROL UNITS (REARVIEW CAMERA)
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picture_as_pdf 2019-BMW-MY2016-2020-VariousModels-RearviewCamera-QA-(20Sep2019).pdf
picture_as_pdf B663319 Recall Notice.pdf
Copyright ©2019 BMW of North America, Inc.
Attachment 1 to SI B66 33 19
NON-COMPLIANCE RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty
Processor
RE: Delivery Stop & Recall 19V-xxx: Program Control Units (Rearview Camera) – B66 33 19
BMW of North America, LLC is conducting a Voluntary Non-Compliance Recall (effective
September 20, 2019) on certain Model Year 2016 through 2020 BMW vehicles that were
produced between May 2, 2016 and September 2, 2019.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that centers may not legally deliver new motor vehicles
to consumers until they are fixed or use/sell replacement equipment/parts subject to this
recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment 2 to SI B66 33 19 Non-Compliance Recall 19V-xyz
Rearview Camera Display
Model Year 2016-2020
Last Update: 09/20/2019
1
Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance
Recall?
Approximately 218,703 BMW Group vehicles in the US, as noted below, are potentially affected.
Series Model Year Model
Approx.
Volume
Production Dates
G01 2018-2020 X3 SAV 89,939 May 2017 – Aug 2019
G02 2019-2020 X4 SAC 4,786 May 2018 – Aug 2019
G05 2019-2020 X5 SAV 17,711 May 2018 – Aug 2019
G06 2020 X6 SAC 28 May 2018 – Jul 2019
G07 2019-2020 X7 SAV 1,503 Jul 2018 – Aug 2019
G12 2016-2020 7 Series 9,453 May 2016 – Feb 2019
G30 2017-2020 5 Series 62,021 May 2017 – Sep 2019
G32 2018-2019 6 Series GT 1,243 Jul 2017 – Sep 2019
G14 2019-2020 8 Series Conv. 153 Mar 2019 – Sep 2019
G15 2019-2020 8 Series Coupe 124 May 2019 – Sep 2019
G16 2020 8 Series Gran Coupe 1 Oct 2018
G20 2019-2020 3 Series 29,568 May 2018 – Aug 2019
G29 2019-2020 Z4 1,226 May 2018 – Aug 2019
F90 2018-2020 M5 285 Jan 2017 – Dec 2019
F97 2020 X3M 29 Dec 2018 – Aug 2019
F98 2020 X4M 3 May 2017 – Aug 2019
Q2. What is the specific issue?
The rearview camera display may not fully conform to a Federal requirement due to the system’s
large adjustment range of brightness and contrast. If the brightness is set at/near its lowest
setting, and the contrast is set at/near its highest setting, then the display may not meet a Federal
requirement.
Q3. What can happen as a result of this issue?
If the brightness is set at/near its lowest setting, and the contrast is set at/near its highest setting,
then in certain lighting conditions, this could affect the visibility of certain objects behind the
vehicle.
Q4. Why are other vehicles not included in this Non-Compliance Recall?
Other models are equipped with rearview camera software that fully conforms to the Federal
requirement.
Q5. Can I continue to drive my vehicle?
Yes. However, when you receive a letter requesting you to make an appointment to have this
Non-Compliance Recall performed by an authorized BMW center, please do so as soon as
possible. If you are not the only driver of this vehicle, please advise all other drivers of this
important information.
Q6. How will I be informed of this Non-Compliance Recall?
You will receive a letter in November via First Class mail advising you of this Non-Compliance
Recall and requesting you to schedule an appointment with an authorized BMW center to have
this Non-Compliance Recall performed. You can locate your nearest authorized BMW center at
www.bmwusa.com/dealer.
Attachment 2 to SI B66 33 19 Non-Compliance Recall 19V-xyz
Rearview Camera Display
Model Year 2016-2020
Last Update: 09/20/2019
2
To ensure BMW Group has the most recent contact and vehicle information, owners should
register their vehicle at www.bmwusa.com/myBMW. Registration is free, and will give them
access to factory initiated campaigns and other information specific to their BMW.
Q7. How will my vehicle be repaired?
The rearview camera software will be updated.
Q8. How long will the repair take?
This repair should take approximately one hour; however, additional time may be required
depending upon your BMW center’s schedule. The repair will be performed for free by your
authorized BMW center.
SEOCONTENT-END
51 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BMW | 330I | 2019-2020 |
| BMW | 530E | 2018-2020 |
| BMW | 530I | 2018-2020 |
| BMW | 540D | 2018 |
| BMW | 540I | 2018-2020 |
| BMW | 640I | 2018-2019 |
| BMW | 740LE | 2019-2020 |
| BMW | 740LI | 2019-2020 |
| BMW | 745LE | 2019-2020 |
| BMW | 750LI | 2019-2020 |
| BMW | 840I | 2019-2020 |
| BMW | M340I | 2019-2020 |
| BMW | M5 | 2018-2020 |
| BMW | M550I | 2018-2020 |
| BMW | M850I | 2019-2020 |
| BMW | X3 | 2018-2020 |
| BMW | X4 | 2019-2020 |
| BMW | X5 | 2019-2020 |
| BMW | X6 | 2019-2020 |
| BMW | X7 | 2019-2020 |
| BMW | Z4 | 2019-2020 |
| ROLLS-ROYCE | CULLINAN | 2019 |
| ROLLS-ROYCE | PHANTOM | 2018-2019 |
| TOYOTA | SUPRA | 2020 |
23 Associated Documents
Recall Quarterly Report #2, 2020-1
RCLQRT-19V684-1702.PDF 211.275KB
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Remedy Instructions and TSB
RCRIT-19V684-3933.pdf 474.171KB
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Remedy Instructions and TSB
RCRIT-19V684-1516.pdf 122.14KB
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Recall Quarterly Report #1, 2019-4
RCLQRT-19V684-3604.PDF 211.169KB
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ISSUED Owner Notification Letter(Part 577)- Rolls-Royce
RCONL-19V684-0349.pdf 688.863KB
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ISSUED Owner Notification Letter(Part 577)- BMW
RCONL-19V684-0033.pdf 2655.188KB
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ISSUED Owner Notification Letter(Part 577)- BMW
RCONL-19V684-7951.pdf 1638.957KB
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Remedy Instructions and TSB
RCRIT-19V684-1568.pdf 475.008KB
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ISSUED Owner Notification Letter(Part 577)- Toyota Supra
RCONL-19V684-6312.pdf 354.66KB
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Remedy Instructions and TSB
RCRIT-19V684-6582.pdf 3489.757KB
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Recall 573 Report – Amendment 2
RCLRPT-19V684-6592.PDF 224.989KB
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Manufacturer Notices(to Dealers,etc)- Toyota Updated Dealer Letter
RCMN-19V684-9591.pdf 897.685KB
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Recall Acknowledgement
RCAK-19V684-1970.pdf 353.015KB
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Manufacturer Notices(to Dealers,etc) – Rolls-Royce 9/24/19
RCMN-19V684-4300.pdf 140.123KB
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Manufacturer Notices(to Dealers,etc) – Toyota 9/27/19
RCMN-19V684-1852.pdf 212.917KB
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Remedy Instructions and TSB
RCRIT-19V684-2328.pdf 342.295KB
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Remedy Instructions and TSB
RCRIT-19V684-2859.pdf 343.143KB
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Manufacturer Notices(to Dealers,etc) – BMW 10/1/19
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Recall 573 Report – Amendment 1
RCLRPT-19V684-8158.PDF 224.602KB
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Remedy Instructions and TSB
RCRIT-19V684-0112.pdf 3203.44KB
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Manufacturer Notices(to Dealers,etc) – 9/20/19
RCMN-19V684-7082.pdf 343.143KB
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Non-Compliance Notice 573 Report
RCLRPT-19V684-3429.PDF 224.715KB
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Recall Quarterly Report #3, 2020-2
RCLQRT-19V684-9519.PDF 211.361KB
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Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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