September 27, 2019 NHTSA CAMPAIGN NUMBER: 19V684000
No Back-Up Camera Display Image/FMVSS 111
The lack of an image in the back-up camera display increases the risk of a crash.
NHTSA Campaign Number: 19V684
Manufacturer BMW of North America, LLC
Components BACK OVER PREVENTION
Potential Number of Units Affected 257,481
Summary
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles.
The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rearview Mirrors.”
Remedy
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall is expected to begin November 19, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Rolls-Royce has a Recall
- Situation
− A number of Rolls-Royce Phantom/PhantomEWB (RR11/RR12) and Cullinan (RR31) vehicles have been identified as having an issue concerning the Reversing Camera. If the brightness of the main monitor is adjusted to a very low level, and the contrast is adjusted to a very high level, the image that is viewed via the Reversing Camera is also affected. This would therefore reduce the visual image of obstacles seen on the monitor.
− The problem has been rectified with vehicle software version S15A-19-07-539, which is included in ISTA 4.18.3x. − Vehicles can only be released from the Delivery Stop if the following action is taken:-
− Dealers should check for vehicles which are subject to this Technical Campaign using ISPA (Integrated Service Processes Application) or S-Gate/AIR.
- Procedure
Check the current vehicle integration level using AIR:-
Vehicle I-stage at or greater than S15A-19-07-539: No further action is required.
Vehicle I-stage at version below S15A-19-07-539: Update vehicle using the latest version of ISTA programming data (4.18.3x or higher):-
- Check that ISTA is at the correct version BEFORE programming the vehicle, the ISTA application should be 4.18.3x or higher. This information can been seen on the information tab of ISTA launcher.
- Connect the battery charger to the vehicle.
- Connect ICOM and carry out an ISTA/D session and make sure the vehicle is fault free and ready for programming.
- Select vehicle management -> software update.
- Determine measures plan.
- Check the measures plan to be sure that the vehicle will be updated to I-Level S15A-19-07-539 or later.
- Accept and fully work through the measures plan for the vehicle control units to be processed.
- Check the final report to make sure the vehicle I-Level has been updated to S15A-19-07-539 or later.
- Check all fault memories and perform all necessary initialisations and calibrations after programming and clear down any remaining fault entries.
© 2019, Rolls-Royce Motor Cars NA, LLC.
The contents of this document are confidential and should not be shared with third parties for distribution.
Dealer Principal General Manager Sales Manager Service Manager Parts Manager Marketing Finance
Date:
Bulletin #:
September 24, 2019
A 09 2019 05
Source:
Name:
Title:
Phone #:
Email:
Aftersales
Replaces:
Supersedes
Group:
n/a
n/a
00 00
Aftersales Bulletin Phantom/PhantomEWB (RR11/ RR12) Cullinan (RR31) ReversingCamera – Programming
DELIVERY STOP – Do not allow vehicles to leave VDC, be retailed or handed over to the customer
1.Situation
− A number of Rolls-Royce Phantom/PhantomEWB (RR11/RR12) and Cullinan (RR31) vehicles have been identified as having an issue concerning the Reversing Camera. If the brightness of the main monitor is adjusted to a very low level, and the contrast is adjusted to a very high level, the image that is viewed via the Reversing Camera is also affected. This would therefore reduce the visual image of obstacles seen on the monitor.
− The problem has been rectified with vehicle software version S15A-19-07-539, which is included in ISTA 4.18.3x.
− Vehicles can only be released from the Delivery Stop if the following action is taken:-
− Dealers should check for vehicles which are subject to this Technical Campaign using ISPA (Integrated Service Processes Application) or S-Gate/AIR.
2.Procedure
Check the current vehicle integration level using AIR:-
Page 2 of 3
A 09 2019 05
Published date September 24, 2019
© 2019, Rolls-Royce Motor Cars NA, LLC.
The contents of this document are confidential and should not be shared with third parties for distribution.
Vehicle I-stage at or greater than S15A-19-07-539: No further action is required.
Vehicle I-stage at version below S15A-19-07-539: Update vehicle using the latest version of ISTA programming data
(4.18.3x or higher):-
1. Check that ISTA is at the correct version BEFORE programming the vehicle, the ISTA application should be
4.18.3x or higher. This information can been seen on the information tab of ISTA launcher.
2. Connect the battery charger to the vehicle.
3. Connect ICOM and carry out an ISTA/D session and make sure the vehicle is fault free and ready for
programming.
4. Select vehicle management -> software update.
5. Determine measures plan.
6. Check the measures plan to be sure that the vehicle will be updated to I-Level S15A-19-07-539 or later.
7. Accept and fully work through the measures plan for the vehicle control units to be processed.
8. Check the final report to make sure the vehicle I-Level has been updated to S15A-19-07-539 or later.
9. Check all fault memories and perform all necessary initialisations and calibrations after programming and
clear down any remaining fault entries.
3. Parts Information
Page 3 of 3
A 09 2019 05
Published date September 24, 2019
© 2019, Rolls-Royce Motor Cars NA, LLC.
The contents of this document are confidential and should not be shared with third parties for distribution.
No parts required
4. Warranty Information
Claims are subject to current warranty terms.
Defect Code 00 66 36 01 00
Labour Code Description Labour Notes
00 62 784* Programme/code the
control units
8 FRU Use as programme flat rate
00 62 782* Programming and
encoding charged
through a different
campaign or repair
1 FRU Use as associated repair time
only to close off the
Campaign
00 99 000* Job time without
allowance for
/maintenance
1 FRU Use to close off Campaign
(for vehicles that already have
the correct I-Step)
−
− *Only use one of the above codes.
Contact Information:
If you have further questions please contact your Regional Aftersales Manager (RAM).
.
51 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
|---|---|---|
| BMW | 330I | 2019-2020 |
| BMW | 530E | 2018-2020 |
| BMW | 530I | 2018-2020 |
| BMW | 540D | 2018 |
| BMW | 540I | 2018-2020 |
| BMW | 640I | 2018-2019 |
| BMW | 740LE | 2019-2020 |
| BMW | 740LI | 2019-2020 |
| BMW | 745LE | 2019-2020 |
| BMW | 750LI | 2019-2020 |
| BMW | 840I | 2019-2020 |
| BMW | M340I | 2019-2020 |
| BMW | M5 | 2018-2020 |
| BMW | M550I | 2018-2020 |
| BMW | M850I | 2019-2020 |
| BMW | X3 | 2018-2020 |
| BMW | X4 | 2019-2020 |
| BMW | X5 | 2019-2020 |
| BMW | X6 | 2019-2020 |
| BMW | X7 | 2019-2020 |
| BMW | Z4 | 2019-2020 |
| ROLLS-ROYCE | CULLINAN | 2019 |
| ROLLS-ROYCE | PHANTOM | 2018-2019 |
| TOYOTA | SUPRA | 2020 |
10 Associated Documents
Recall Acknowledgement
RCAK-19V684-1970.pdf 353.015KB
Manufacturer Notices(to Dealers,etc) – Rolls-Royce 9/24/19
RCMN-19V684-4300.pdf 140.123KB
Manufacturer Notices(to Dealers,etc) – Toyota 9/27/19
RCMN-19V684-1852.pdf 212.917KB
Remedy Instructions and TSB
RCRIT-19V684-2328.pdf 342.295KB
Remedy Instructions and TSB
RCRIT-19V684-2859.pdf 343.143KB
Manufacturer Notices(to Dealers,etc) – BMW 10/1/19
Recall 573 Report – Amendment 1
RCLRPT-19V684-8158.PDF 224.602KB
Remedy Instructions and TSB
RCRIT-19V684-0112.pdf 3203.44KB
Manufacturer Notices(to Dealers,etc) – 9/20/19
RCMN-19V684-7082.pdf 343.143KB
Non-Compliance Notice 573 Report
RCLRPT-19V684-3429.PDF 224.715KB
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V684&docType=RCL
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- New and High Quality 420 TV Lines HD Color Image sensor,effective Pixels: 720*540 pixels,support NTSC system.
- Visual angle lens:170 degree visible range works great with the blind spot. built in night sensor, clear view even at night.
- Solid metal housing design.Shockproof /Waterproof and Weather-resistance,fit for all outdoor weather conditions.
- Unique Design:You can chose distance scale line or no and can be choosing mirror / non-mirror switcher,it completely depend on your decision.
- Easy install and small size. Upside & Stealth Mount: When installing backup camera, suggest that you install it in a lower position. Compatible for most car models including SUV, Pickup, Truck, Mini car, etc.
- Car Backup Camera Rearview Parking Vehicle S2 Camera by Xroose High Definition 6 Auto LED lights for Night Vision IP69K Waterproof Rate License Plate Mounted Optimum 149˚ Wide View Focus for Safty
- Redesigned color camera with improved High Definition chipset. Stylish new design includes upgraded materials for durability and extended service life.
- Adjustable camera lens to optimize position for your installation. Wide-angle view for enhanced vision. Auto-lighting LED lights for night usage.Suit for Most of the Head Unit Which with RCA Connecter.
- Economic alternative to WiFi. Unaffected by WiFi interference or failure. Better reliability than WiFi.Integrated license plate mount for easy installation. Use on cars, vans, and trucks. Can be wired for backup (reverse) or constant power. 26' (8 meter) wire length.
- 【Customer Service】Customer Service: 30-Days Money Back Guarantee; 12 Month Replacement Warranty and Lifetime Support. For customer service: [email protected]
- Parking Safely & Effortlessly - With DoHonest Wireless Backup Camera Kit,you will be able to easily park your car even in the tiniest parking spots.Without risking damaging it and ruining your day or night! There is no battery in the backup camera,it will be safer.
- Wireless Design for Easy Installation - No More Complex Wiring Problem. DoHonest 5'' LCD rear view monitor connects a build-in backup camera. It means the transmitter is build into the wireless camera, which takes the place of complicated long video cables. Make all things much easier.
- Professional Waterproof Camera - You can install it anywhere near the reversing light. Suitable for most cars,vans,camping cars, trucks even RVs.No any interference with other wireless devices, ensure you have stable and high resolution image with 180M acceptance range in open areas.
- Multi function - Intelligent switch comes with 5 functions including on/off guide lines,flip images mirrored/facing/horizontal flip/vertical flip, adjust the width/length/downward angle for guide lines.
- Super stable signal - High speed without interference, make it more convenient and safe to drive.The wireless working range is over 600ft in open area ,and under 36ft on vehicle with reverse use or under 27ft on vehicle with continuous use, no-interruption signal.We provide best customer service and 2 year warranty tech support with replacement, 24 hours after-sales service and Professional technician team is available via [email protected]
- 5-min DIY Installation: No drilling, routing or professional skills needed. A screwdriver saves you 200 dollars.
- Solar Rechargeable Battery: Take a sunbathing for 30 mins a day, the battery can last for 2 months of average use (2~3 times per day), even in the rainy season. ( You could also choose to manually charge it with USB cable)
- Monitor in Real-time: Comes with a lightweight remote, help you trigger the monitor on with an easy press. Even though you're driving, you can observe the rear condition easily.
- 100% No Interference: Images are smooth without any flicker or noise. Solar 1 delivers digital signals which will not interfere with other devices, such as Bluetooth.
- High compatibility: Suitable for all cars whose length is within 32 ft, like Cars, Pickups, Camper, Vans, SUVs, Sedans, and Minivans
- 【Stable and Vivid Image】With digital wireless transmission, CS-2 delivers a stable image without any interference from other signals such as Bluetooth. Equipped with a PC1058 sensor, the camera provides a vivid picture, which restores what you see behind your car directly.
- 【Accuracy - Top priority for parking】The bigger the camera angle is, the more image distortion you get when the angle over 110 degrees, which makes 110 degrees golden angle for parking. Together with the adjustable parking lines fit different heights camera installation place make CS-2 a trusted parking assistant.
- 【Ideal Camera】The waterproof standard of this camera is IP 68, the highest and lowest temperature resistance is -4°F~149°F, and the lumen rating is 0.1 at low light night. Therefore whether it is sunny or rainy, hot or cold, day or night, the camera always performs well.
- 【Easy Installation】The suction cup mount allows you to install the monitor on either windshield or dashboard. And there is no wire from monitor to camera, which eliminates the tedious installation process. What's more, because the transmitter is cleverly designed inside the camera, there is no need to install it extra. All of these simplify the installation so that you can easily install it by yourself.
- 【Good Service】 Auto-vox offers clear user guide (installation video), 30-day money-back guarantee and 1-year warranty. 24 hours after-sales service and Professional technician team is available via our service email.
- Durable and intelligent camera system: Includes a High Resolution (720x480) IP65 waterproof camera with infrared night vision, live streaming, intelligent IR cut filters and wide viewing angles of 120°.
- 4.3" Touch Screen Anti-glare Monitor: Comes with park assist marker lines. The windshield and table mount allow for easy viewing.
- Long Range Signal Strength: The 2.4GHz wireless communication digitally locks to the camera systems which makes it safe and reliable for all vehicle sizes. 42ft (13m) range in motion and extended range of up to 492ft (150m) in open spaces. Compatible with RVs, motorhomes, trucks, semi-trailers, box trucks, shuttle buses, commuter buses, and tractors.
- Easy & Quick Installation: Most RVs are already prepped for the Vision S sharkfin camera system, eliminating extensive drilling requirements.
- Microphone & Motion Detection: Automatically detects movement behind your RV to auto awake the display. The rear camera also includes a microphone with audio transmission for when you are backing up your vehicle.
Last update on 2019-10-09 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-10-09 / Affiliate links / Images from Amazon Product Advertising API
