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February 13, 2019 NHTSA CAMPAIGN NUMBER: 19V096000
Driver’s Seat and Seat Belt Bolts may be Loose
The improperly tightened bolts can increase the risk of injury in the event of a crash.
NHTSA Campaign Number: 19V096
Manufacturer BMW
of North America, LLC
Potential Number of Units Affected 68
Summary
BMW of North America, LLC (BMW) is recalling certain 2019 X5 xDrive40i and xDrive50i vehicles. The attachment bolts for the driver’s seat and/or seat belt may not have been properly tightened.
Remedy
BMW will notify owners, and dealers will inspect the attachment bolts for the driver’s seat and seat belt, and torque them to the correct specifications, as necessary, free of charge. The recall began April 9, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your BMW has a Recall
RECALL 19V-096: ATTACHMENT BOLTS (DRIVER SEAT / SAFETY BELT)
New information provided by this revision is preceded by this symbol .
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
What’s New:
- Recall Number 19V-096 added to SI and attachments
- Repair Procedure added
- Parts and Warranty Procedure added
MODEL
| G05 (X5 SAV) |
SITUATION
BMW of North America, LLC is conducting a Voluntary Safety Recall (effective February 13, 2019) on certain
Model Year 2019 BMW X5 SAV vehicles that have been produced from October 20, 2018 through December 15, 2018. The issue involves the attachment bolts for the driver’s seat, and also for the driver’s safety belt, which may not have been tightened to specifications.
The Q&A has been attached for further information.
AFFECTED VEHICLES
Approximately 68 vehicles are affected by this recall.
Affected vehicles show the campaign as “Open” when checked either in Warranty Vehicle Inquiry, AIR or ISPA Next and identified with the description: 0072030200 B720119 Recall: Front Left Safety Belt.
CAUSE
The attachment bolts for the driver’s seat, and also for the driver’s safety belt, may not have been tightened to the specified torque.
CORRECTION
Check the torque of the bolt connection of the safety belt on the Driver’s (front left) seat and the front left seat mechanism on the floor panel. Any bolts found not torqued to specification will be replaced.
SEOCONTENT-START
PROCEDURE
SI B72 01 19
Safety Belts and Accessories (Body)
March 2019
Technical Service
G05 (X5 SAV)
Move the Driver’s (front left) seat fully rearward and then raise the
TIS Service Bulletin Page 1 of 3
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=%2ftsb%2fbulletins%2fht… 3/25/2019
PARTS INFORMATION
WARRANTY
seat fully to its highest position
Remove the Driver’s (front left) seat rail trim covers (1) in the front.
Check if the torque of both front bolts (1) are correct,
Use torque wrench and torque the M10 bolts to 42 Nm
If the bolts are found to be loose and can rotate when tightened
then they must be replaced.
(Cap screw M10 X 28)
Move the Driver’s (front left) seat fully forwards and keep the seat
at its highest position
Check if the torque of bolt (1) in end fitting (2) is correct,
Use torque wrench and torque the M10 bolt to 42 Nm
If the bolt is found to be loose and can rotate when tightened then
it must be replaced.
(M10 X 16 without code 5AL active protection)
OR
(M10 X 22 with option code 5AL active protection)
Part Number Description Quantity
07 14 9 321
690 Cap screw (M10 X 28) 2 as
needed
72 11 9 909
471 Screw (M10 X 16) without option code 5AL (active protection) 1 as
needed
OR
07 14 9 148
299
Oval-head screw (M10 X 22) only with option code 5AL (active
protection)
1 as
needed
TIS Service Bulletin Page 2 of 3
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=%2ftsb%2fbulletins%2fht… 3/25/2019
Reimbursement for this Recall will be via normal claim entry utilizing the following information:
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Or:
The vehicle arrives at your center for this Recall repair (No other Main work will be performed/claimed
during this workshop visit)
ATTACHMENTS
View PDF attachment 2019-G05-AttachBolts(DriverSeatAndSafetyBelt)-QA-(13Feb2019).
View PDF attachment B720119 Recall Notice.
SEOCONTENT-END
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 19V-096: Attachment Bolts (Driver Seat / Safety Belt) B72 01 19
BMW of North America, LLC is conducting a Voluntary Safety Recall (effective February 13, 2019) on certain Model Year 2019 BMW X5 SAV vehicles that have been produced from October 20, 2018 through December 15, 2018.
Owners will be notified by First Class mail about the Recall and will be instructed to bring their vehicles in for a free repair when parts are available.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Attachment Bolts (Driver Seat and Safety Belt)
Safety Recall 19V-096
Model Year 2019
BMW X5 SAV
Last Updated 02/19/2019
| Q1. | Which BMW Group models in the US are potentially affected by this Safety Recall?
Approximately 68 Model Year 2019 BMW
|
| Q2. | What is the specific issue?
The bolts which attach the driver’s seat and the safety belt to the vehicle may not have been tightened to specifications.
|
| Q3. | What can happen as a result of this issue?
If the bolts were not tightened to specifications, this could increase the risk of injury to the driver in an accident.
|
| Q4. | Why are other BMW Group vehicles not included in this Safety Recall?
The attachment bolts on other vehicles were tightened to specifications.
|
| Q5. | How did BMW Group become aware of this issue?
BMW
|
| Q6. | Can I determine if this issue exists in my vehicle?
If you notice a rattling noise that seems to be located near the bottom of the driver’s seat, your vehicle may be experiencing this issue.
|
| Q7. | What should I do if I notice this condition in my vehicle?
If this condition occurs, please contact your authorized BMW
|
| Q8. | Can I continue to drive my vehicle (before I receive my letter)?
Yes. However, when you receive a letter requesting you to make an appointment to have this Safety Recall performed by an authorized BMW
|
| Q9. | How will my vehicle be repaired?
The attachment bolts will be inspected and, if necessary, tightened to specifications. This will be performed for free and can take up to one hour.
|
| Q10. | Is BMW Group aware of any accidents or injuries in the US, involving these BMW Group vehicles associated with this Safety Recall?
No.
|
| Q11. | How will I be informed of this Safety Recall?
You will receive a letter in April via First Class mail advising you of this Safety Recall and requesting you to schedule an appointment with an authorized BMW To ensure the BMW
|
| Q12. | How long will the repair take?
This repair could take approximately one hour; however, additional time may be required depending upon your BMW
|
| Q13. | Do I have to wait for my letter to have my vehicle serviced?
No. Please contact an authorized BMW
|
1 Affected Product
Vehicle
| BMW | X5 | 2019 |
7 Associated Documents
Recall Acknowledgement
RCAK-19V096-8972.pdf 278.869KB
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Manufacturer Notices(to Dealers,etc) – Subject: BMW Safety Recall 19V-XXX: Attachment Bolts (Driver Seat / Safety Belt) – 68 Vehicles
RCMN-19V096-2270.pdf 182.766KB
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Defect Notice 573 Report
RCLRPT-19V096-4959.PDF 213.85KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V096-8255.pdf 1154.16KB
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Remedy Instructions and TSB
RCRIT-19V096-5644.pdf 298.875KB
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Recall Quarterly Report #1, 2019-2
RCLQRT-19V096-0449.PDF 211.133KB
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Recall Quarterly Report #2, 2019-3
RCLQRT-19V096-2690.PDF 211.234KB
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