Recall 23V-797 Driver Airbag – 2014 BMW X3, X4 & X5

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-797
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : BMW of North America, LLC
Submission Date : NOV 24, 2023
NHTSA Recall No. : 23V-797
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : BMW of North America, LLC
Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 486
Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2014-2014 BMW X3 (X3 xDrive28i, X3 xDrive35i)
Vehicle Type : LIGHT VEHICLES
Body Style : SUV
Power Train : GAS
Descriptive Information : Approximately 457 vehicles were equipped with a Takata PSDI-X driver’s front air
bag inflator which may contain a supplier production anomaly.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The inflator may contain a supplier production anomaly.
Production Dates : FEB 22, 2014 – MAR 07, 2014
VIN Range 1 : Begin : NR End : NR Not sequential
Part 573 Safety Recall Report 23V-797 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 2 : 2014-2014 BMW X4 xDrive35i
Vehicle Type : LIGHT VEHICLES
Body Style : SUV
Power Train : GAS
Descriptive Information : Approximately1 vehicle was equipped with a Takata PSDI-X driver’s front air bag
inflator which may contain a supplier production anomaly.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The inflator may contain a supplier production anomaly.
Production Dates : MAR 03, 2014 – MAR 03, 2014
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 3 : 2014-2014 BMW X5 (X5 sDrive35i, X5 xDrive35i)
Vehicle Type : LIGHT VEHICLES
Body Style : SUV
Power Train : GAS
Descriptive Information : Approximately 28 vehicles were equipped with a Takata PSDI-X driver’s front air bag
inflator which may contain a supplier production anomaly.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The inflator may contain a supplier production anomaly.
Production Dates : MAR 01, 2014 – MAR 05, 2014
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : This safety recall involves the driver’s front air bag. Approximately 486
vehicles were equipped with a Takata PSDI-X inflator in which there may be a
supplier production anomaly. Although analysis is ongoing, preliminary
indications point to a manufacturing error at Takata in Monclova, Mexico.
FMVSS 1 : NR
FMVSS 2 : NR
Part 573 Safety Recall Report 23V-797 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of the Safety Risk : The inflator could rupture, which could result in injury or death to vehicle
occupants.
Description of the Cause : Based upon the investigation by TAKATA to similar events resulting in recalls
in 2016 and 2017, the potential for such abnormal deployment may be due to a
production anomaly at the supplier.
Identification of Any Warning
that can Occur :
NR
Involved Components :
Component Name 1 : Driver Front Air Bag
Component Description : Driver Front Air Bag
Component Part Number : 6799612, 6859516, 6868412, 6868413
Supplier Identification :
Component Manufacturer
Name : TK Global LLC
Address : NR
NR
Country : United States
Chronology :
On November 6, 2023, BMW became aware of a customer complaint that was submitted to NHTSA in which it
was alleged that the driver air bag on a Model Year 2014 BMW X3 ruptured. BMW immediately initiated an
engineering investigation, and proactively contacted the air bag supplier, and also NHTSA.
Although the analysis has been initiated, it is still in the preliminary stages, and will continue. Preliminary
information suggests that there may have been an anomaly during a specific period of time involving inflator
production at the supplier. As of the filing date of this Part 573 report, the vehicle has not been able to be
inspected.
On November 16, 2023, BMW decided to conduct a voluntary safety recall for vehicles containing inflators from
the production lot in which the field vehicle was equipped.
Part 573 Safety Recall Report 23V-797 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
BMW and TK Global will continue to analyze available information, and attempt to perform a vehicle
inspection.
Description of Remedy :
Description of Remedy Program : The driver’s front air bag will be replaced.
Owners will be notified by First Class mail advising them of the recall and
to schedule an appointment with an authorized BMW dealer to have the
remedy performed for free. Although unlikely, owners who have had this
remedy performed at their own expense prior to the recall notification,
may be eligible for reimbursement according to BMW Group’s
reimbursement plan in accordance with 49 CFR 573.13 and 49 CFR 577.11.
How Remedy Component Differs
from Recalled Component :
Recall component: Driver’s Front Air Bag – Part number: 6799612,
6859516, 6868412, 6868413
Identify How/When Recall Condition
was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to begin and end on November 27, 2023.
Owner notification is expected to begin and end on January 16, 2024.
Planned Dealer Notification Date : NOV 27, 2023 – NOV 27, 2023
Planned Owner Notification Date : JAN 16, 2024 – JAN 16, 2024
* NR – Not Reported

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From: Broadcast Messaging System
To: DL-BMS_Message_Monitors
Subject: BMW Recall 23V-797: Driver Air Bag
Date: Tuesday, November 28, 2023 1:32:59 PM
Publish Date:
From:
Expiration Date:
November 28, 2023
Technical Service
December 12, 2023
DCSnet Message
Urgent
Subject: BMW Recall 23V-797: Driver Air Bag
BMW AG is conducting a Voluntary Safety Recall (effective November 28, 2023) on certain Model
Year 2014 – 2015 BMW vehicles that were produced between February 22, 2014, and March 7,
2014.
The inflator for the driver air bag may not have been produced according to specifications by the
supplier. In extremely rare cases, the air bag inflator could rupture, which could result in injury or
death to vehicle occupants.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Sincerely,
Technical Service
Attachments: 653623[1701195837441].pdf
B653623 Recall Notice[1701195837441].pdf
23V-797-PSDI-X-FAQ[1701195837441].pdf
653623[1701195837441].pdf
B653623 Recall Notice[1701195837441].pdf
23V-797-PSDI-X-FAQ[1701195837441].pdf
Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel
BMW SAV (Light Trucks), All Offering, All Region, All Areas, All Departments, All Personnel
BMW Passenger Cars, CC-All
BMW SAV (Light Trucks) CC-All
11/30/23, 3:49 PM 65 36 23_RECALL 23V-797: DRIVER AIR BAG
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SIB 65 36 23
RECALL 23V-797: DRIVER AIR BAG
2023-11-28
MODEL
E-Series Model Description Production Date
F15 X5 Sports Activity Vehicle March 1, 2014 – March 5, 2014
F25 X3 Sports Activity Vehicle February 22, 2014 – March 7, 2014
F26 X4 Sports Activity Coupe March 3, 2014
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of November 29, 2023, you can
see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective November 28, 2023) on certain Model Year 2014
– 2015 BMW vehicles that were produced between February 22, 2014, and March 7, 2014.
The inflator for the driver air bag may not have been produced according to specifications by the supplier.
In extremely rare cases, the air bag inflator could rupture, which could result in injury or death to vehicle
occupants.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf B653623 Recall Notice.pdf
picture_as_pdf 23V-797-PSDI-X-FAQ.pdf
Copyright ©2023 BMW of North America, Inc.
11/30/23, 3:49 PM 65 36 23_RECALL 23V-797: DRIVER AIR BAG
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Copyright ©2023 BMW of North America, Inc.
Attachment to B65 36 23 November 2023
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty
Processors
RE: Recall 23V-797: Driver Air Bag – B65 36 23
BMW AG is conducting a Voluntary Safety Recall (effective November 28, 2023) on certain
Model Year 2014 – 2015 BMW vehicles that were produced between February 22, 2014, and
March 7, 2014
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that Centers may not legally deliver new motor
vehicles to consumers until they are fixed or use/sell replacement equipment/parts
subject to this recall. Note also that substantial civil penalties apply to violations of the
Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B65 36 23 November 2023
Safety Recall
23V-797
Driver Air Bag
Model Year 2014-2015
BMW X3 SAV, X4 SAV, X5 SAV
Issue Date: 11/28/2023
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Model Year 2014-2015 BMW X3 SAV, X4 SAV, and X5 SAV models in the US are potentially affected.
Q2 What is the specific issue?
The inflator for the driver air bag may not have been produced according to specifications by the supplier.
In extremely rare cases, the air bag inflator could rupture, which could result in injury or death to vehicle
occupants.
Q3. This sounds familiar. Was there a similar Safety Recall on the PSDI-X inflator in the past?
Yes, in 2016 and 2017.
Q4. Is this new Safety Recall related to high absolute humidity like the other Takata recalls?
No. This is a supplier production issue.
Q5. Why are other models / vehicles not included in this Safety Recall?
Other models have a driver air bag inflator that was produced to specifications by the supplier.
Q6. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW
center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please
visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers
of this important information.
Q7. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q8. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an
appointment with an authorized BMW center to have the remedy performed. Owners can locate their
nearest authorized BMW center at bmwusa.com/dealer.
To ensure BMW has the most up-to-date contact and vehicle information, owners should register their
vehicle at bmwusa.com/myBMW. Registration is free and will give them access to other information
specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage
recall notices and contact information”.
Q9. How will my vehicle be remedied?
Potentially affected vehicles will have the driver air bag module replaced for free which should take about
one hour.
Q10. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. BMW is in the process of implementing this Safety Recall campaign to ensure that the necessary parts
are at BMW centers. For the latest updates to this recall, please visit bmwusa.com/recall.

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-797
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : BMW of North America, LLC
Submission Date : DEC 04, 2023
NHTSA Recall No. : 23V-797
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : BMW of North America, LLC
Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 486
Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2014-2014 BMW X3 (X3 xDrive28i, X3 xDrive35i)
Vehicle Type : LIGHT VEHICLES
Body Style : SUV
Power Train : GAS
Descriptive Information : Approximately 457 vehicles were equipped with a Takata PSDI-X driver’s front air
bag inflator which may contain a supplier production anomaly.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The inflator may contain a supplier production anomaly.
Production Dates : FEB 22, 2014 – MAR 07, 2014
VIN Range 1 : Begin : NR End : NR Not sequential
Part 573 Safety Recall Report 23V-797 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 2 : 2015-2015 BMW X4 xDrive35i
Vehicle Type : LIGHT VEHICLES
Body Style : SUV
Power Train : GAS
Descriptive Information : Approximately1 vehicle was equipped with a Takata PSDI-X driver’s front air bag
inflator which may contain a supplier production anomaly.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The inflator may contain a supplier production anomaly.
Production Dates : MAR 03, 2014 – MAR 03, 2014
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 3 : 2014-2014 BMW X5 (X5 sDrive35i, X5 xDrive35i)
Vehicle Type : LIGHT VEHICLES
Body Style : SUV
Power Train : GAS
Descriptive Information : Approximately 28 vehicles were equipped with a Takata PSDI-X driver’s front air bag
inflator which may contain a supplier production anomaly.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The inflator may contain a supplier production anomaly.
Production Dates : MAR 01, 2014 – MAR 05, 2014
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : This safety recall involves the driver’s front air bag. Approximately 486
vehicles were equipped with a Takata PSDI-X inflator in which there may be a
supplier production anomaly. Although analysis is ongoing, preliminary
indications point to a manufacturing error at Takata in Monclova, Mexico.
FMVSS 1 : NR
FMVSS 2 : NR
Part 573 Safety Recall Report 23V-797 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of the Safety Risk : The inflator could rupture, which could result in injury or death to vehicle
occupants.
Description of the Cause : Based upon the investigation by TAKATA to similar events resulting in recalls
in 2016 and 2017, the potential for such abnormal deployment may be due to a
production anomaly at the supplier.
Identification of Any Warning
that can Occur :
NR
Involved Components :
Component Name 1 : Driver Front Air Bag
Component Description : Driver Front Air Bag
Component Part Number : 6799612, 6859516, 6868412, 6868413
Supplier Identification :
Component Manufacturer
Name : TK Global LLC
Address : NR
NR
Country : United States
Chronology :
On November 6, 2023, BMW became aware of a customer complaint that was submitted to NHTSA in which it
was alleged that the driver air bag on a Model Year 2014 BMW X3 ruptured. BMW immediately initiated an
engineering investigation, and proactively contacted the air bag supplier, and also NHTSA.
Although the analysis has been initiated, it is still in the preliminary stages, and will continue. Preliminary
information suggests that there may have been an anomaly during a specific period of time involving inflator
production at the supplier. As of the filing date of this Part 573 report, the vehicle has not been able to be
inspected.
On November 16, 2023, BMW decided to conduct a voluntary safety recall for vehicles containing inflators from
the production lot in which the field vehicle was equipped.
Part 573 Safety Recall Report 23V-797 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
BMW and TK Global will continue to analyze available information, and attempt to perform a vehicle
inspection.
Description of Remedy :
Description of Remedy Program : The driver’s front air bag will be replaced.
Owners will be notified by First Class mail advising them of the recall and
to schedule an appointment with an authorized BMW dealer to have the
remedy performed for free. Although unlikely, owners who have had this
remedy performed at their own expense prior to the recall notification,
may be eligible for reimbursement according to BMW Group’s
reimbursement plan in accordance with 49 CFR 573.13 and 49 CFR 577.11.
How Remedy Component Differs
from Recalled Component :
Recall component: Driver’s Front Air Bag – Part number: 6799612,
6859516, 6868412, 6868413
Identify How/When Recall Condition
was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to begin and end on November 27, 2023.
Owner notification is expected to begin and end on January 16, 2024.
Planned Dealer Notification Date : NOV 27, 2023 – NOV 27, 2023
Planned Owner Notification Date : JAN 16, 2024 – JAN 16, 2024
* NR – Not Reported

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12/11/23, 9:42 AM 65 36 23_RECALL 23V-797: DRIVER AIR BAG
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SIB 65 36 23
RECALL 23V-797: DRIVER AIR BAG
2023-12-08 This Service Information Bulletin (Revision 1) replaces SI B65 36 23 dated November 2023. What’s New:
Cause, Correction, Procedure, Parts, Parts Retention and Return, Claim Information added Attachments added ☒ THIS REPAIR IS MOBILE FRIENDLY MODEL
E-Series Model Description Production Date
F15 X5 Sports Activity Vehicle March 1, 2014 – March 5, 2014
F25 X3 Sports Activity Vehicle February 22, 2014 – March 7, 2014 F26 X4 Sports Activity Coupe March 3, 2014 AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. As of November 29, 2023, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective November 28, 2023) on certain Model Year 2014
– 2015 BMW vehicles that were produced between February 22, 2014, and March 7, 2014. The inflator for the driver air bag may not have been produced according to specifications by the supplier. In extremely rare cases, the air bag inflator could rupture, which could result in injury or death to vehicle occupants. The Recall Notice and Q&A have been attached for further information. CAUSE
The inflator for the driver air bag may not have been produced according to specifications by the supplier.
CORRECTION
Replace the driver’s air bag module.
PROCEDURE
Please record exterior cosmetic condition of air bag cover and steering wheel on the Repair Order prior to any repair. Follow ISTA Repair Instructions for removal/installation of air bag assembly: REP 32 34 020 – Removing and installing/replacing air bag unit.
REP 32 34 030 – Removing and installing/replacing air bag unit (Sports steering wheel).
Copyright ©2023 BMW of North America, Inc. 12/11/23, 9:42 AM 65 36 23_RECALL 23V-797: DRIVER AIR BAG Before installing the replacement part, the new air bag module’s serial number (circled above) must be documented by the technician on the repair order so it can also be entered into the warranty claim’s comment section. PARTS INFORMATION
These parts are non-returnable, only order for Remedy Status green vehicles in the workshop. Please refer to EPC to determine the part number that applies to a specific vehicle (For a basic or sport steering wheel), enter the VIN/chassis number into either ETK or AIR, this will consider the specific equipment and/or options that are fitted to the vehicle. Additionally, other materials and small parts that are not specified above, such as one-time use screws, nuts, and seals, which must be replaced or installed according to the ISTA repair instructions/ETK, must be selected from the Electronic Parts Catalogue, or other approved BMW resources, according to the respective vehicle type. Invoiced these items separately under the Recall Repair Code listed in this bulletin. PARTS RETENTION AND RETURN
Refer to SI B01 26 22 CLAIM INFORMATION
Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below and part number above that applies. Repair Code: 0032490300 — Below are the special flat rate labor operation code choices for this action. The vehicle is already in the workshop. Copyright ©2023 BMW of North America, Inc.
about:blank 2/6 12/11/23, 9:42 AM 65 36 23_RECALL 23V-797: DRIVER AIR BAG Work Pkg
# 1 Labor Operation 00 75 700 Description (Plusposition work)
Replace the driver’s airbag Labor Allowance 3 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit). Work Pkg
# 2 Labor Operation 00 75 170 Description (Main work)
Replace the driver’s airbag Labor Allowance 5 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B65 36 23 WP 1), unless otherwise required by State law. Additionally, the serial number of the new air bag module must be entered as in the comment field of the warranty application. The claim will be rejected if this serial number information is missing from the claim submission. Mobile Service – Off Site Repair For centers that qualify, this Recall repair is eligible to be performed and submitted as a Mobile Service “Off- Site” Repair which includes an additional labor allowance. Qualifying BMW centers are those that currently own and operate a Mobile Assistance Program vehicle. Other centers that may qualify are those who have officially registered their interest in conducting mobile service work for the BMW Roadside Assistance Program. If you have not already registered, please send an email with contact information to roadside.assistance@bmwna.com. Additional information can be found in the Mobile Service program guide in CenterNet which is located under the Customer Relations menu. Claim – Labor Reimbursement (Special 200 Percent Rate Applies) When a vehicle is eligible for this Recall repair and it is performed under this program, qualifying centers will be reimbursed for the corresponding BMW Group’s AIR application’s published flat rate unit (FRU) allowance at a rate of 200 percent. This mobile Service repair work is subject to the same policy and procedures that apply to the warranty repair work being performed in your workshop. Time Control and Documentation While repair-specific punch times are not necessary for this repair work being performed on a vehicle off-site (outside your center), the on-call technician must still punch on the corresponding repair order (electronic or manual) prior to leaving your BMW center when he or she is dispatched. The technician must punch off the repair order upon their return to your center. Copyright ©2023 BMW of North America, Inc.
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In cases where the technician is out on the road for an extended period (for example, on multiple calls), only one on/off punch time is required. RO Invoicing for Claim Submission Repair Code: 0032490300 Open a RO Line Item for the Recall WP that applies (at 100 percent) Work Pkg
# 1
Or: # 2 Labor Operation
00 75 700 00 75 170 Description
Replace Driver Air Bag (Plusposition) Replace Driver Air Bag (Main) Labor Allowance
3 FRU 5 FRU And then, under: Repair Code: 85820269TK Open an additional RO Line Item in conjunction with the above (This is for the additional 100 percent labor reimbursement, 200 percent in total) Labor Operation
65 99 000* Description:
Additional labor allowance to perform “off-site” repair through Mobile Assistance Labor Allowance
# FRU (*) Additional Labor Submission Claim the applicable special flat rate labor operation code’s FRU allowance, either 00 75 700 or 00 75 170 as applicable, completely for a second time under Repair Code 85 82 02 69 TK using the labor operation code provided above. Notes: Identify this line time as Additional labor for a Mobile Service off-site repair.
Itemize the additional labor claimed and explain the repair performed on the repair order and in claim comment section. Labor operation code 65 99 000 is not considered a Main labor operation. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) With this Technical Campaign, a prior repair reimbursement is not likely. Typically, a customer would have their driver’s front air bag module replaced because of an accident. In such a case, either an insurance company or the customer themselves, paid for the replacement of the above-mentioned air bag module in conjunction with the accident repairs. Such cases are not covered by this campaign and are not entitled to reimbursement. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN
Copyright ©2023 BMW of North America, Inc.
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To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS Warranty Feedback Parts Feedback ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials
picture_as_pdf B653623 REP 32 34 020 Replacing AB module.pdf picture_as_pdf B653623 Recall Notice.pdf
picture_as_pdf B653623 REP 32 34 030 Replacing AB Sport Steering Wheel.pdf Copyright ©2023 BMW of North America, Inc.
about:blank 5/6 12/11/23, 9:42 AM 65 36 23_RECALL 23V-797: DRIVER AIR BAG Copyright ©2023 BMW of North America, Inc.
about:blank 6/6 Attachment to B65 36 23 December 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors
RE: Recall 23V-797: Driver Air Bag – B65 36 23 BMW AG is conducting a Voluntary Safety Recall (effective November 28, 2023) on certain Model Year 2014 – 2015 BMW vehicles that were produced between February 22, 2014, and March 7, 2014 Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. 1/3 Attachment to SI B65 36 23 December 2023 REP-REP-RAF2532-3234020 Removing and installing/replacing airbag unit, VIN: XXXXXXX 32 34 020 Removing and installing/replacing airbag unit Warning!
Observe the following instructions to avoid any risk of injury by the airbag unit.
– Comply with safety regulations for handling components with gas generators.
– Do not exert any force on the airbag unit.
– Use only specified tools for releasing the airbag unit.
Note: Incorrect handling may result in triggering of the airbag unit and thereby cause serious injury. Important!
Steering wheel must be replaced if airbag unit has been triggered! 2/3 Follow procedure after airbag deployment. Necessary preliminary work:
• Disconnect battery earth lead
• If necessary, remove shift paddles Insert Torx screwdriver T25 (2) at an angle into concealed opening on reverse side of steering wheel until a spring resistance is felt (approx. 1.5 cm).
Press spring leg (1) inward until airbag is unlocked.
Repeat procedure on other side.
Installation note:
Make sure electrical leads are correctly positioned.
Snap airbag unit with uniform pressing force plane-parallel in direction of steering column shaft into steering wheel. Warning!
Danger of injury!
Airbag unit may only be set down with the airbag itself facing upwards. Tilt airbag unit forwards.
Disconnect plug connections and remove airbag unit.
Installation note:
Connect plugs to connections of same colour on airbag unit. 3/3 1/3 Attachment to SI B65 36 23 December 2023 REP-REP-RAF1532-3234030 Removing and installing/replacing airbag unit (sport steering wheel), VIN: XXXXXXX 32 34 030 Removing and installing/replacing airbag unit (sport steering wheel) Warning!
Observe the following instructions to avoid any risk of injury by the airbag unit.
– Comply with safety regulations for handling components with gas generators.
– Do not exert any force on the airbag unit.
– Use only specified tools for releasing the airbag unit.
Note: Incorrect handling may result in triggering of the airbag unit and thereby cause serious injury. Important!
Steering wheel must be replaced if 2/3 airbag unit has been triggered!
Follow procedure after airbag deployment. Necessary preliminary tasks:
• Disconnect battery earth lead Insert Torx screwdriver T30 (1) at an angle into concealed opening on reverse side of steering wheel until a spring resistance is felt (approx. 2 cm).
Increase pressure on spring leg using Torx screwdriver T30 (1) until airbag unit is released.
Repeat procedure on other side.
Installation note:
Make sure electrical leads are correctly positioned.
Snap airbag unit with uniform pressing force plane-parallel in direction of steering column shaft into steering wheel. Warning!
Danger of injury!
The airbag unit may only be set down with the airbag itself facing up. Tilt airbag unit towards rear.
Disconnect electrical connectors (1) and remove airbag unit. 3/3

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