“This site contains affiliate links for which OEMDTC may be compensated” |
November 16, 2023 NHTSA CAMPAIGN NUMBER: 23V770000
Steering Gear Improperly Tightened
A loose steering gear can cause a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 23V770000
Manufacturer BMW of North America, LLC
Components STEERING
Potential Number of Units Affected 201
Summary
BMW of North America, LLC (BMW) is recalling certain 2024 2 Series Coupe (230i), 330i, X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 xDrive30i, X4 M40i vehicles. The steering gear may not have been tightened properly, which can allow it to loosen.
Remedy
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed January 8, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your BMW has a Recall
SIB 32 04 23
2023-11-10
RECALL 23V-XXX: STEERING GEAR
MODEL
E-Series | Model Description | Production Date |
G01 | X3 Sports Activity Vehicle | August 17, 2023 – September 27, 2023 |
G02 | X4 Sports Activity Coupe | August 17, 2023 – September 27, 2023 |
G20 | 3 Series Sedan | September 20, 2023 – October 17, 2023 |
G42 | 2 Series Coupe | October 5, 2023 |
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of November 11, 2023, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective November 10, 2023) on certain Model Year 2024 BMW vehicles that were produced between August 17, 2023, and October 17, 2023.
The steering gear may not have been produced according to specifications by the supplier, potentially resulting in improperly installed screws.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Attachment to B32 04 23
November 2023
Safety Recall
23V-xyz
Steering Gear
Model Year 2024
BMW X3 / X4 / 2 Series / 3 Series
Issue Date: 11/10/2023
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Model Year 2024 BMW 2 Series, 3 Series, X3, and X4 models in the US are potentially affected.
Q2. What is the specific issue?
The steering gear may not have been produced according to specifications by the supplier, potentially resulting in improperly installed screws.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have a steering gear that was produced to specifications by the supplier.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.
To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
Potentially affected vehicles will have the steering gear replaced.
Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.
Chronology :
On October 17, 2023, during a road test of a Model Year 2024 BMW 330i Sedan at a vehicle assembly plant, unusual noise was noticed. It was initially suggested that the noise might be emanating from the area of the steering gear. An engineering review was initiated.
An examination of the vehicle indicated that the bolts connecting the servo unit to the housing rack of the steering gear were not seated properly. The steering gear supplier was contacted, and a containment action was implemented. A stop ship was issued at the vehicle assembly plant.
A review of supplier production and process records identified a change in the process joining the servo unit to the housing rack. Further reviews indicated that this change could lead to an improper connection between the servo unit and the housing rack, whereby suspect steering gears may not have been produced to specifications.
The engineering review suggested that, over time, if bolts became loose, this could affect functionality of the steering gear, and therefore potentially affect vehicle handling and control.
Vehicle assembly information and supplier production and process records were reviewed to determine the number, and production dates, of potentially affected vehicles.
On November 9, 2023, BMW decided to conduct a voluntary safety recall.
BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.
4 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BMW | 230I | 2024 |
BMW | 330I | 2024 |
BMW | X3 | 2024 |
BMW | X4 | 2024 |
3 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-23V770-9860.pdf 303.312KB
Defect Notice 573 Report
RCLRPT-23V770-4955.PDF 217.24KB
Recall Acknowledgement
RCAK-23V770-3641.pdf 645.361KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V770&docType=RCL
- 👍[New & Outstanding X431 PRO5 Scanner] LAUNCH X431 PRO5 scan tool, upgrade of LAUNCH X431 PRO3 & X431 V+ PRO, configures a SmartBox 3.0 VCI (J2534/DoIP/CAN FD compliant) that performs online programming for BMW & Benz models as OEM level. More powerful features: Online Coding for Porsche/Audi, Heavy-duty Truck Diagnostics, VAG Guided Functions, 50+ Services, etc., bring ease & efficiency. Powerful software even covers online diagnostics for FCA cars & newer model data.
- [J2534 Programming with Smartbox3.0] If you’re seeking all-in-one solutions for car ECU tuning needs, LAUNCH X431 PRO5 programming tool is ready to work for you. Support online programming for BMW&Benz and hold exclusive programming backup/restoration. Come with a Smartbox 3.0 device of J2534 standard and pair with a PC to download OEM software to upgrade the ECU software, which maximizes the vehicle performance and minimizes diagnostic problems.
- [ECU Coding Customizes All You Want] With top of the tech instruction and vehicle data, LAUNCH X431 PRO5 diagnostic scanner performs well in ECU Coding and makes everything easier 1) recode adaptive data after ECU replacement 2) personalization/retrofit to improve car comfort: deactivate auto start-stop or change interior lights 3) coding data backup/reserve 4) online coding for BMW/Benz/Porsche/VW/Skoda/Seat 5) online matching/calibration for VW/for Audi, etc.
- [Huge Vehicle Software Database] LAUNCH scanner PRO5 can be nominated as a powerful troubleshooter for 99% of post 1996-automobiles. Provide abundant exclusive functions for effortless diagnostics: Benz/BMW Data Backup/Restoration; Benz/BMW Manual Mode Programming; Benz SCN Coding/Variant Coding; BMW Coding (with newer data to 2022.03); AutoAuth for FCA SGW(2018 later); Various Online Coding Data for VW/for Audi, etc. 2-Year free updating will keep renewing the data for more vehicles.
- [AutoAuth Access & 50+ Services] Partnered AutoAuth FCA US, LAUNCH scanner can directly login to the AutoAuth account and secure check (reading DTC, active test, reset functions, etc.) for FCA vehicles. 50+ services that are needed for repair shops have been packed in X431 PRO5 auto scanner, such as Hot functions (Oil Reset, EPB Reset, SAS Reset, ABS Bleeding, etc.) and Comprehensive functions (High Voltage Battery Diagnostics, Transport Mode),
- 🔥【2024 NEW RELEASE XTOOL DIAGNOSTIC TOOL】XTOOL InPlus IP616 OBD2 scanner diagnostic scan tool has packed ✅Lifetime Free Updates, ✅Android 10✅31 Services✅Up To 8 Live Data Graphing✅All Systems Diagnosis✅Key Programming✅CAN FD ✅Reflash Hidden Functions✅Export Data to CSV ✅Data View, etc, into this portable 7-Inch tablet, which makes it a great choice for DIYers, Car Owners, Retired Mechanics who need a portable add-on scan tool. 🚩Getting responsive answers via 📧 xtoolstore @ outl ook . c om📧
- 🔥【31 SERVICES】IP616 car diagnostic scanner covers 31 popular special functions of car service tools in the market, such as ABS Bleed, Oil Reset, DPF, EPB, BMS Reset, HV Battery, Power Balance, SAS, A/C Relearn, VGT Relearn Injector Coding, TPMS Reset, Throttle, Headlight, Crankshaft sensor Relearn, Suspension, Transmission Match, Tire Upgrade, etc 🚩Functions vary across vehicles. Come to us with VIN and functions to check the compatibility via QA or 📧 xtoolstore @ outl ook .c om📧.
- 🔥【ECU CONFIGURATION &KEY PROGRAMMING】XTOOL IP616 capable of both of these functions typically cost more than $600. Get the most out of your car today! Unlock hidden features and customize your car with ECU Configuration function. Say goodbye to annoying functions like daytime running lights and seat belt chimes. And that's not all; with key programming functions, like adding new keys and remote learning,etc. But remember, compatibility is key, so check your vehicle's VIN # before purchasing.
- 🔥【ALL SYSTEMS DIAGNOSIS & UP TO 8 LIVE DATA GRAPHING】InPlus IP616 car scanner tool can perform complete system diagnoses to read / clear trouble codes, view / graph live data PIDs like oil temperature, transmission fluid temperature, coolant temperature, engine speed, etc, retrieve freeze frame and read ECU Information. Graph up to 8 live data PIDs into one chart or display up to 8 individual graphs on one screen🚩NO Active tests and and Live data streams on each vehicles might be different.
- 🔥【CAN FD & 10,000+ VEHICLES COVERAGE & MULTILINGUAL】IP616 OBD2 scanner works on more than 10,000 vehicles globally, including brands of America, Europe, Asia, Australia, China and the coverage will grow continuously with frequent updates. IP616 also supports CAN FD protocol(for GM 2020+ MY), no need for adapters. Besides, IP616 is equipped with 14 languages, no worry about the language barrier.
- 【2024 NEWEST LAUNCH 1st Advanced Scan Tool Compatible With 12V&24V Vehicles】Design for Passenger&Commercial Vehicles 2 in1,work for Cars/Trucks/buses/trailers/excavators/diesel engine/pick-up/etc.
- 【J2534 Reprogramming with Smartlink C】Advanced OEM J2534 reprogramming,Helps access direct data online, replace existing software/firmware in ECU,program new ECUs and fix software-controlled issue.
- 【Over 60 Service Reset Functions + Bi-Directional + ECU Coding 】This scan tool can support ECU Coding,60+ reset service functions like SAS/EPB/TPMS/DPF/Oil/Brake/ABS Bleed, Injector coding, etc.
- 【2024 BEST Advanced Hardware & All Systems Diagnosis+Topology Display 】Support All systems Diagnostic including ENG, AT, ECM, TCM, ABS, SRS, BCM, BMS, TPMS, SAS, Fuel System, Light System and more.
- 【Wider Vehicle Coverage of 12V & 24V Vehicles + 24 Languages】LAUNCH X431 PRO3S+SMARTLINK HD automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks support CANFD & DOIP.
- Featured with a brand-new upgrade system, X-431 PRO5 is newly designed for All Makes, All Models, and Full system diagnosis and assists the technician to make the vehicle diagnosis and repair easier at all skill levels.
- [J2534 ECU Reprogramming Tool, No IP Limitation]: LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 V+, PROS V1.0, PAD3. With the SmartBox3.0 can download the OEM software from the manufacturer’s server for free.
- [3 IN-1 FREE J2534 ECU Programming Device: LAUNCH X431 PRO5 support all new J2534/DOIP/CANFD protocols to access data and OE programming downloads for most Car; Support DC9-36V for HD Vehicle ( No NEED buy HD Module, SAVING $900+.)
- [ One-stop Intelligent Tools]: Workshop level scan tool X431 PRO5 with the repair fix solutions database, Code Assist, Repair Tips,Component Measurement, TSB, Relevant Cases,DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair.
- [50+ Reset, Continuously Updated Reset Functions]: 50 resets reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to regeneration, initiation, matching, etc.
- 【Wifi Upgrade】For a better experience, our system software will be updated frequently. It's recommended to update to the latest version when you receive the product.
- 【OE-LEVEL All System Diagnostic, Offline Scanning Supported】VO6 scan tool has the ability to access, diagnose, read/clear codes, text/graph live data for ENTIRE car systems including Body, Chassis, Powertrain, Fuel system, Light system, Engine, Transmission, ABS, SRS, TPMS, SAS, etc, quickly find car problems, turn off warning light(MIL). Offline diagnosis is supported even though there's no WiFi. Greatly helps car owners to maintain their vehicles in good condition.
- 【28+ Maintenance Functions】VO6 obd2 scanner provides 28 reset services for maintaining your cars efficiently, including Oil, EPB, TPMS, SAS Calibration, Injector Coding, ABS Bleeding, Battery Registration, Throttle Body Relearn, Headlight, Gear Learn, Gearbox, Suspension, IMMO Anti-theft Matching, Sunroof Initialization, Transport Mode, etc.
- 【Worldwide Compatibility & WiFi Free Update】VO6 scan tool can automatically identify vehicle information with auto VIN and starts auto-diagnose process, and it works on most OBDII-compliant vehicles worldwide in US, Europe, Asia, Africa, Australia for 12V cars, SUV, light truck, hybrids, and even roadster, automatically generate diagnostic report for further analysis. More importantly, bug fixes, newly added functionality, and new car model will continue to be updated for lifetime free.
- ⚠️We suggest that do not erase the codes before repairs or services have been performed. Codes will display again if the fault causing the code is not addressed. If you have any issues, welcome to email us at service@mucarco.com.
- Full OBD2 Capabilities: This tool supports all 10 OBD Modes, giving you comprehensive diagnostic features for a thorough vehicle check-up. From read faults to freeze frame data, it provides everything you need for DIY repairs and maintenance. With Bluetooth connectivity, quick pairing technology, and low energy consumption, it offers wireless diagnostics that are both precise and accurate.
- Make Car Repairs Easy: Use your phone as an OBD2 scanner to identify issues with your vehicle. This car diagnostic tool is all about simplifying car repairs, offering solutions right at your fingertips. With it, you can quickly understand car problems, get repair recommendations.
- Professional Diagnostics in your pocket: Unlock professional-grade diagnostics with our car code reader in the comfort of your home. Our enhanced vehicle diagnostics tool lets you read and clear engine codes, ABS (Anti-lock Braking System) warnings, SRS (Supplemental Restraint System) alerts, and TPMS (Tire Pressure Monitoring System) signals. All results are stored as Diagnostics Reports and accessible anywhere & anytime.
- Easy-to-Use & FREE App: Our user-friendly interface is available on both iOS and Android, designed to make vehicle diagnostics straightforward.
- All the OBD2 Functions You need: Clear trouble codes, view live data streams, and monitor your vehicle's health with ease. The app also provides access to OEM DTC (Diagnostic Trouble Codes), VIN (Vehicle Identification Number), and ECU (Engine Control Unit) information, making diagnostics accessible to anyone. The app is completely free, one purchase gets you everything you need with no in-app fees or add-ons,
- ✅【2022 Update Obd2 Scanner Diagnostic Tool】ANCEL V6 Plus+ OBD2 Scanner Diagnostic Tool is an improved version of V6 Pro, upgraded from wired to wireless Bluetooth connection, while adding 10 advanced functions. V6 Plus+ supports bidirectional control, active testing, OE-level full diagnosis, 25 services, key programmer, auto VIN& Scan, and free updates 2 years.
- ✅【 25+ Special Service Hot Functions】ANCEL V6 Plus+ obd2 scanner diagnostic tool covers almost all commonly used services include Bidirectional Control, Active Test, key programmer, Oil Reset, ABS Brake Bleeding, EPB Service, SAS, DPF, BMS Reset, Throttle Reset, Injector Coding, Headlight, Transmission, A/F Settings, GEAR, NOX Set, PUMP, Seat Set, Stop/Start Reset, Tire Set, UREA Set,Sunroof, etc. 📣More new features will get after the update. ANCEL V6 Plus+ obd2 scanner diagnostic tool is to spend your less time and money to solve more problems.
- ✅【Car Key Programmer Tool】ANCEL V6 Plus+ is not only a car diagnostic tool, it is also a Car Key Programmer Tool, If your car key is lost or the key fob is broken, getting a replacement can be a hassle and cost you much money. ANCEL V6 Plus+ Bluetooth key fob programming tool allows you to Add a key/ new key programming, All keys replaced, Read keys from IMMO memory, Key cloning, etc., ❗Only some specific vhicles available now, pls confirm before purchase.
- ✅【Bi-Directional Control / Active Test】V6 Plus+ professional bi-directional scan tool can send commands and receive information to and from a vehicle’s onboard computer. Those commands will make the module perform specific tests and functions. Such as Window/Mirror/Door Lock Test, Fuel Pumps test, EGR test, Modulate the throttle and more. It is preferred by many car repair shop owners and professional mechanics, advanced DIYers to make it even easier to correctly repair vehicles.
- ✅【OE-Level Full System Diagnostics for Over 120+ Car Makers】ANCEL V6 Plus+ OBD2 Scanner works with 120+ car manufacturers and It works on 99% cars models made in 1996-2022, Let you more comprehensive and professional to diagnose ABS, SRS, Engine, Transmission, TPMS, Brake System, Suspension System, BODY and much more Possible cause of failure, And allows you can to quickly and accurately read and clear fault codes. if you meet any questions Give us your car’s VIN data and consult us anytime pls.
- [Effortless Vehicle Health Management] - Master your vehicle’s diagnostics with the blcktec 440 obd2 scanner, the ultimate tool in car maintenance. This car check engine code reader not only simplifies the process of reading and clearing trouble codes but also enhances your diagnostic capabilities by providing comprehensive emissions readiness and system resets. It’s the go-to device for turning off CEL efficiently.
- [Precision Monitoring & Analysis] - Elevate your diagnostic experience with our OBD2 scanner’s live data graphing feature. Perfect for in-depth monitoring of your vehicle's real-time performance, this tool ensures you receive accurate error code interpretations for a broad range of vehicles including cars, SUVs, light trucks, and 12V diesels equipped with OBD2. A must-have for optimal vehicle performance assessment.
- [Expert-Recommended Tool] - Embrace the 440, a scanner for car diagnostics endorsed by leading mechanics for its superior capabilities. With its patented design, vibrant 2.8" color screen, and printer compatibility for easy report sharing, this scanner is a staple in professional DIY toolkits. It includes free lifetime updates and expert support, ensuring it’s a valued part of your diagnostic equipment.
- [Streamlined Smog Preparation] - Get smog test ready with the blcktech 440 code reader for cars and trucks. Designed for efficiency, its user-friendly I/M readiness hotkeys paired with clear, color-coded LEDs provide instant readiness status, making it an indispensable tool for emissions testing. Ideal for both novices and professionals, it simplifies compliance and enhances diagnostic workflows.
- [Plug-and-Play Convenience] - Ready to use right out of the box, the BLCKTEC OBD scanner powers up directly from your vehicle’s 16-pin DLC—no batteries needed. An essential tool for every toolbox, this scanner for car maintenance is ideal for both home mechanics and automotive DIYers, offering reliable diagnostics without the hassle.
- 🎁🎁【Professional but Easier-to-use for Home】Tired of going to Autozone or other store to run codes, or having to pay the dealer to do it for you? IFIX435 code scanner is your ticket to happiness.Compared to the complexity of the car diagnostics available on the market with unit prices above $200, BOSSCOMM IFIX435 code reader is one of the best investments you can make!
- 🚘🚘【OE-Level All System Diagnostic Tool】Whether you're troubleshooting engine problems, abs, airbag, transmission issues, Bosscomm diagnostic tool easily find and fix the problem with your vehicle. IFIX435 obd2 scanner supports not only Engine, ABS, Transmission, but also EPB, TPMS, SAS, A/C, chassis and other system scans. By reading the ECU version information of each system, providing a🔥 live data stream, 🔥reading the trouble codes and🔥 retrieves freeze-frame, saving home repairers a lot of time and money in maintenance.
- 🚘🚘【Real Deal-LIVE DATA】Real-time, dynamic data is sure to streamline your work! BOSSCOMM IFIX435 car diagnostic scanner for all cars can get instant access to key information about your vehicle's RPM, oil temperature, and more, making diagnosis easier than ever before. Permitting you to see live information streams an even take previews and record this information for later playback.👍Easy to use without space limitations,and actuators to quickly uncover and solve any issues.
- 👍👍【Lifetime F-ree One-Click Update + Smart Auto V-IN】How much have you spent on car maintenance?The code reader is permanently updated for f-ree, which save you a lot of money in the long-term.Buy once and be set for life with this device. The car scanner with smart auto V-I-N technology identifies cars and it also supports manual input. You can connect to your home WiFi or personal hotspot to update it to get newest software and more car coverage.
- 👍👍【Wide Vehicle Coverage Global Mechanics】The BOSSCOMM IFIX435 code reader for cars and trucks can diagnose over 10000+ vehicles(60+ car brands) worldwide mainstream car makes(USA/ASIA/EUROPE), works on OBDII most after 1996 vehicles including the latest 2023 models.It supports 13 different languages at the same time, which can satisfy users all over the world.
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on, quickly read and clear diagnostic trouble codes, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information. Instead of taking car to mechanic shop, you can use it to check the trouble code and show code definition by yourself.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed device with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble codes in seconds. If you want to find out the cause of the check engine light, this device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. This is not the case with the AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Check compatibility with your vehicle model before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
Last update on 2024-04-21 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
From: Broadcast Messaging System
To: DL-BMS_Message_Monitors
Subject: BMW Recall 23V-XXX: Steering Gear
Date: Friday, November 10, 2023 12:14:21 PM
Publish Date:
From:
Expiration Date:
November 10, 2023
Technical Service
November 24, 2023
DCSnet Message
Urgent
Subject: BMW Recall 23V-XXX: Steering Gear
BMW AG is conducting a Voluntary Safety Recall (effective November 10, 2023) on certain Model
Year 2024 BMW vehicles that were produced between August 17, 2023, and October 17, 2023.
The steering gear may not have been produced according to specifications by the supplier,
potentially resulting in improperly installed screws.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Sincerely,
Technical Service
Attachments: B320423[1699636213340].pdf
B320423 Recall Notice[1699636213340].pdf
B320423 23V-xyz-Steering Gear-FAQ-(10Nov2023)[1699636213340].pdf
B320423[1699636213340].pdf
B320423 Recall Notice[1699636213340].pdf
B320423 23V-xyz-Steering Gear-FAQ-(10Nov2023)[1699636213340].pdf
Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel
BMW SAV (Light Trucks), All Offering, All Region, All Areas, All Departments, All Personnel
BMW Passenger Cars, CC-All
BMW SAV (Light Trucks) CC-All
11/13/23, 3:19 PM 32 04 23_RECALL 23V-XXX: STEERING GEAR
about:blank 1/2
SIB 32 04 23
RECALL 23V-XXX: STEERING GEAR
2023-11-10
MODEL
E-Series Model Description Production Date
G01 X3 Sports Activity Vehicle August 17, 2023 – September 27, 2023
G02 X4 Sports Activity Coupe August 17, 2023 – September 27, 2023
G20 3 Series Sedan September 20, 2023 – October 17, 2023
G42 2 Series Coupe October 5, 2023
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of November 11, 2023, you can
see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective November 10, 2023) on certain Model Year 2024
BMW vehicles that were produced between August 17, 2023, and October 17, 2023.
The steering gear may not have been produced according to specifications by the supplier, potentially
resulting in improperly installed screws.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
Supporting Materials
picture_as_pdf B320423 23V-xyz-Steering Gear-FAQ-(10Nov2023).pdf
picture_as_pdf B320423 Recall Notice.pdf
Copyright ©2023 BMW of North America, Inc.
11/13/23, 3:19 PM 32 04 23_RECALL 23V-XXX: STEERING GEAR
about:blank 2/2
Copyright ©2023 BMW of North America, Inc.
Attachment to B32 04 23 November 2023
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty
Processors
RE: Recall 23V-xxx: Steering Gear – B32 04 23
BMW AG is conducting a Voluntary Safety Recall (effective November 10, 2023) on certain
Model Year 2024 BMW vehicles that were produced between August 17, 2023, and October 17,
2023
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell,
lease or deliver any new motor vehicle covered by this notification until the recall repair
has been performed. This means that Centers may not legally deliver new motor
vehicles to consumers until they are fixed or use/sell replacement equipment/parts
subject to this recall. Note also that substantial civil penalties apply to violations of the
Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles
subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B32 04 23 November 2023
Safety Recall
23V-xyz
Steering Gear
Model Year 2024
BMW X3 / X4 / 2 Series / 3 Series
Issue Date: 11/10/2023
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Model Year 2024 BMW 2 Series, 3 Series, X3, and X4 models in the US are potentially
affected.
Q2. What is the specific issue?
The steering gear may not have been produced according to specifications by the supplier,
potentially resulting in improperly installed screws.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have a steering gear that was produced to specifications by the supplier.
Q4. Can I continue to drive my vehicle?
Yes. However, when you are notified by BMW of this Safety Recall, please contact an
authorized BMW center to schedule an appointment as soon as possible. For the latest updates
to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this
vehicle, please advise all other drivers of this important information.
Q5. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through its quality control procedures.
Q6. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to
schedule an appointment with an authorized BMW center to have the remedy performed.
Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.
To ensure BMW has the most up-to-date contact and vehicle information, owners should
register their vehicle at bmwusa.com/myBMW. Registration is free and will give them access
to other information specific for their BMW vehicle. Alternatively, owners can visit
bmwusa.com/recall and click on “Manage recall notices and contact information”.
Q7. How will my vehicle be remedied?
Potentially affected vehicles will have the steering gear replaced.
Q8. Do I have to wait for BMW to contact me to have the remedy performed?
Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts,
tools, and procedures are available. For the latest updates to this recall, please visit
bmwusa.com/recall .
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-770
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : BMW of North America, LLC
Submission Date : NOV 16, 2023
NHTSA Recall No. : 23V-770
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : BMW of North America, LLC
Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 201
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 BMW 2 Series Coupe (230i)
Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR
Power Train : GAS
Descriptive Information : Approximately 1 vehicle was manufactured in which the steering gear may not have
been produced to specifications by the supplier.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The steering gear may not have been produced to specifications by the supplier.
Production Dates : OCT 05, 2023 – OCT 05, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Part 573 Safety Recall Report 23V-770 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 2 : 2024-2024 BMW 330i
Vehicle Type : LIGHT VEHICLES
Body Style : 4-DOOR
Power Train : GAS
Descriptive Information : Approximately 16 vehicles were manufactured in which the steering gear may not
have been produced to specifications by the supplier.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The steering gear may not have been produced to specifications by the supplier.
Production Dates : SEP 20, 2023 – OCT 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 3 : 2024-2024 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i
Vehicle Type : LIGHT VEHICLES
Body Style : SUV
Power Train : GAS
Descriptive Information : Approximately 146 vehicles were manufactured in which the steering gear may not
have been produced to specifications by the supplier.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The steering gear may not have been produced to specifications by the supplier.
Production Dates : AUG 17, 2023 – SEP 27, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Part 573 Safety Recall Report 23V-770 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 4 : 2024-2024 BMW X4 xDrive30i, X4 M40i
Vehicle Type : LIGHT VEHICLES
Body Style : SUV
Power Train : GAS
Descriptive Information : Approximately 38 vehicles were manufactured in which the steering gear may not
have been produced to specifications by the supplier.
Basis for recall population determination:
Vehicle manufacturing information and supplier production records were reviewed
to determine the number and production date range of potentially affected vehicles.
Recall component difference to non-recall component:
The steering gear may not have been produced to specifications by the supplier.
Production Dates : AUG 17, 2023 – SEP 27, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : The steering gear may not have been produced to specifications by the
supplier. Specifically, one or more of the bolts connecting the servo unit to the
housing rack may not have been fastened according to specifications. As a
result, one or more of the bolts could loosen, which could affect the connection
between the servo unit and the housing rack.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : If the connection between the servo unit and the housing rack became loose,
this could affect vehicle handling and control, which could increase the risk of
a crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
The driver may notice this condition via unusual noise and/or vibration.
Involved Components :
Part 573 Safety Recall Report 23V-770 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name 1 : Steering Gear
Component Description : Steering Gear
Component Part Number : 5 A7C 666 02 , 5 A50 129 01, 5 A50 428 01, 5 A50 430 01, 5 A65 AF1 02, 5 A65
AF3 02, 5 A65 AF4 01
Supplier Identification :
Component Manufacturer
Name : JTEKT Automotive
Address : 7 Research Dr.
Greenville 29607
Country : NR
Chronology :
On October 17, 2023, during a road test of a Model Year 2024 BMW 330i Sedan at a vehicle assembly plant,
unusual noise was noticed. It was initially suggested that the noise might be emanating from the area of the
steering gear. An engineering review was initiated.
An examination of the vehicle indicated that the bolts connecting the servo unit to the housing rack of the
steering gear were not seated properly. The steering gear supplier was contacted, and a containment action
was implemented. A stop ship was issued at the vehicle assembly plant.
A review of supplier production and process records identified a change in the process joining the servo unit to
the housing rack. Further reviews indicated that this change could lead to an improper connection between
the servo unit and the housing rack, whereby suspect steering gears may not have been produced to
specifications.
The engineering review suggested that, over time, if bolts became loose, this could affect functionality of the
steering gear, and therefore potentially affect vehicle handling and control.
Vehicle assembly information and supplier production and process records were reviewed to determine the
number, and production dates, of potentially affected vehicles.
On November 9, 2023, BMW decided to conduct a voluntary safety recall.
BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this
issue.
Part 573 Safety Recall Report 23V-770 Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : The steering gear will be replaced.
Owners will be notified by First Class mail advising them of the recall and
to schedule an appointment with an authorized BMW dealer to have the
remedy performed for free. If this condition were to occur to a potentially
affected vehicle prior to this recall, the remedy would be covered by the
BMW New Vehicle Limited Warranty program. Therefore, reimbursement
for a pre-notification remedy re Part 573.13 and Part 577.11 is not
necessary.
How Remedy Component Differs
from Recalled Component :
Recall component: Steering Gear– part number: 5 A7C 666 02 , 5 A50
129 01, 5 A50 428 01, 5 A50 430 01, 5 A65 AF1 02, 5 A65 AF3 02, 5 A65
AF4 01, 5 A65 AF5 02, 5 A65 AF6 02
Identify How/When Recall Condition
was Corrected in Production :
NR
Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to begin and end on November 16, 2023.
Owner notification is expected to begin and end on January 08, 2024.
Planned Dealer Notification Date : NOV 16, 2023 – NOV 16, 2023
Planned Owner Notification Date : JAN 08, 2024 – JAN 08, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END