Safety Recall 23V-211 Front Seat Frame – 2019-2021 BMW 3 Series, X3 SAV, X4 SAC

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March 29, 2023 NHTSA CAMPAIGN NUMBER: 23V211000

Front Seats Not Properly Welded

An improperly welded seat frame may not properly restrain the occupant during a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 23V211

Manufacturer BMW of North America, LLC

Components SEATS

Potential Number of Units Affected 51

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2019-2021 330i, 330i xDrive, M340i xDrive, 2020-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, 2021 X3 xDrive30e, X4 xDrive30i, and X4M vehicles. The seat frame may not have been welded properly to the seat rails.

 

Remedy

Dealers will replace the seat frame and back rest, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 52 08 23
2023-04-11

RECALL 23V-211: FRONT SEAT FRAME

This Service Information Bulletin (Revision #1) replaces SI B52 08 23 dated March 2023.

 

What’s New:

  • Cause, Correction, Procedure, Parts, Claim sections added

 

MODEL

E-Series Model Description Production Date
F97 X3 M Sports Activity Vehicle December 20, 2020
F98 X4 M Sports Activity Coupe March 2, 2021 – April 12, 2021
G01 X3 Sports Activity Vehicle November 15, 2019 – May 8, 2021
G02 X4 Sports Activity Coupe November 6, 2020 – April 11, 2021
G20 3 Series Sedan June 7, 2019 – April 12, 2021

 

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible.  As of March 30, 2023, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

 

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective March 29, 2023) on certain Model Year 2019 2021 BMW vehicles that were produced between November 15, 2019, and May 8, 2021.

The driver and/or front passenger seat frames may not have been produced according to specifications by the supplier.  In certain crashes, this could increase the risk of injury.

The Recall Notice and Q&A have been attached for further information.

The bulletin will be updated when additional information becomes available.

 

CAUSE

The driver and/or front passenger seat frames may not have been produced according to specifications by the supplier.

 

CORRECTION

Replace the damaged seat frame and backrest on the affected front seat.

 

PROCEDURE

The affected seat frame with backrest must be replaced in accordance with the repair instructions.

52 16 017 Removing and installing/replacing seat frame on DRIVER’s Electrical seat Or:

52 15 017 Removing and installing/replacing seat frame on DRIVER’s Manual seat And/or:

52 16 018 Removing and installing/replacing seat frame on (front) PASSENGER Electrical seat Or:

52 15 018 Removing and installing/replacing seat frame on (front) PASSENGER Manual seat

 

PARTS INFORMATION

Please enter a Recall IDS ticket with “0000000” as the part number. BMW will ship the correct part number(s) per your VIN and inform you in the response which side requires replacement.

The replacement parts must be installed in the VIN listed as in the PO.

Caution: Small parts such as clips, cable straps, screws, nuts, and seals, which must be replaced in accordance with the ISTA repair instructions, must be selected from the Electronic Parts Catalog in accordance with the corresponding vehicle type and invoiced under the special defect code.

One (1) Seat Mechanism and One (1) Backrest frame

Part Number Description Quantity
52 10 7414601 Seat mechanism for left basic seat 1
52 10 7414602 Seat mechanism for right basic seat 1
52 10 7414603 Seat mechanism for left sport seat 1
52 10 7414604 Seat mechanism for right sport seat 1
52 10 7414607 Seat frame for left electrical seat 1
52 10 7414609 Seat mechanism for left electrical seat 1
52 10 7414610 Seat mechanism for right electrical seat 1
52 10 7414584 Backrest frame for electrical seat 1
52 10 7414625 Backrest frame for electrical seat 1
52 10 7414615 Left backrest frame 1
52 10 7414616 Right backrest frame 1

 

Hardware 

Part Number Description Quantity
72 11 9909471 Screw (Safety belt / Seat backrest frame) 5 per seat
07 14 9321690 Cap screw (Seat Mounting Bolts) 4 per seat

 


Safety Recall
23V-211
Front Seat Frame
Model Year 2019-2021
BMW 3 Series, X3 SAV, X4
SAC Issue Date:
04/10/2023

 

Q1.   Which BMW Group models in the US are potentially affected by this Safety Recall?

Certain Model Year 2019-2021 BMW 3 Series, X3 SAV, and X4 SAC models in the US are potentially affected.

 

Q2.   What is the specific issue?

The driver and/or front passenger seat frames may not have been produced according to specifications by the supplier.  In certain crashes, this could increase the risk of injury.

 

Q3.   Why are other models / vehicles not included in this Safety Recall?

Other models have front seat frames produced to specifications by the supplier.

 

Q4.   Can I continue to drive my vehicle?

Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. While driving, if you notice front seat vibration and/or noise, please contact an authorized BMW center as soon as possible.  If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5.   How did BMW Group become aware of the issue?

BMW Group became aware of the issue through its quality control procedures.

 

Q6.   How will I be informed of this Safety Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.

 

To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free and will give them access to other information specific for their BMW vehicle.  Alternatively,  owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”.

 

Q7.   How will my vehicle be remedied?

Potentially affected vehicles will have the driver and/or front passenger seat frame and backrest replaced for free which should take several hours.

 

Q8.   Do I have to wait for BMW to contact me to have the remedy performed?

Yes.  We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available.  For the latest updates to this recall, please visit bmwusa.com/recall.

 

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Chronology :

On December 22, 2022, a customer complaint was received at a BMW dealer in which the customer noted that the driver seat had some play.

Between January and February 2023, field information was monitored and collected, including seats that may have experienced this issue. Toward the end of February, the field information and the parts that were collected, was provided to seat supplier Lear. The analysis of field information identified one warranty claim in June 2021 regarding the possibility of a loose driver’s seat.

In early March, Lear informed their sub-supplier Adient Ramos, which is responsible for the completed seat frame. An analysis of seat frame production and process records by the sub-supplier, including the returned parts from the field, indicated that an issue may have occurred involving laser welding of the seat rail. This issue was communicated to Lear and then to BMW.

Further reviews of the supplier production and process records confirmed that certain deviations occurred during the production and assembly of the seats. A review of supply chain logistic information identified potentially affected seats.

Engineering reviews and computer simulations were performed. It was determined that under certain load (crash) conditions, the structural integrity may not be maintained.

Vehicle assembly information and supplier production and process records were reviewed to determine the number, and production dates, of potentially affected vehicles.

On March 22, 2023, BMW decided to conduct a voluntary safety recall.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.

 


9 Affected Products

Vehicles

MAKE MODEL YEAR
BMW 330I 2019-2021
BMW M340I 2019-2021
BMW X3 2020-2021
BMW X4 2021

 


10 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 23V-xxx: Front Seat Frame

RCMN-23V211-4351.pdf 308.628KB

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Recall Acknowledgement

RCAK-23V211-4771.pdf 645.517KB

 


Defect Notice 573 Report

RCLRPT-23V211-4305.PDF 217.038KB

 


Remedy Instructions and TSB

RCRIT-23V211-3722.pdf 224.285KB

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Recall 573 Report – 4/12/23

RCLRPT-23V211-8437.PDF 217.098KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V211-0589.pdf 703.208KB

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Miscellaneous Document – Model Year 2019-2021 BMW 3 Series, X3, X4 Front Seat Frame In-Car / In-App Communication – Safety Recall Reminder 18 Jul 2023

RMISC-23V211-2304.pdf 56.106KB

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Recall Quarterly Report #1, 2023-2

RCLQRT-23V211-2636.PDF 211.125KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V211-7640.PDF 211.362KB

 


Recall Quarterly Report #3, 2023-4

RCLQRT-23V211-1161.PDF 211.442KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V211&docType=RCL

 


 

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TOPDON Upgraded AD600 OBD2 Scanner, Diagnostic Tool, ABS SRS Transmission Engine Code Reader, 8 Reset Services Scan Tool, Oil/Brake/BMS/SAS/DPF/TPMS/ETS Reset, Injector Coding, Lifetime Free Update
  • 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
  • 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
  • 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
  • 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
  • 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.

Last update on 2024-05-16 / Affiliate links / Images from Amazon Product Advertising API

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