Safety Recall 23V-211 Front Seat Frame – 2019-2021 BMW 3 Series, X3 SAV, X4 SAC

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From: Broadcast Messaging System To: DL-BMS_Message_Monitors Subject: BMW Recall 23V-xxx: Front Seat Frame Date: Wednesday, March 29, 2023 9:49:19 AM Publish Date: From: Expiration Date: March 28, 2023 Technical Service April 11, 2023 DCSnet Message Urgent Subject: BMW Recall 23V-xxx: Front Seat Frame BMW AG is conducting a Voluntary Safety Recall (effective March 29, 2023) on certain Model Year 2019 – 2021 BMW vehicles that were produced between November 15, 2019, and May 8, 2021. The driver and/or front passenger seat frames may not have been produced according to specifications by the supplier. In certain crashes, this could increase the risk of injury. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. Sincerely, Technical Service Attachments: B520823 Recall Notice[1680097505753].pdf B520823[1680097505753].pdf B520823_23V-xyz-Gxx-F9x-SeatFrame-FAQ-(29Mar2023) [1680097505753].pdf B520823 Recall Notice[1680097505753].pdf B520823[1680097505753].pdf B520823_23V-xyz-Gxx-F9x-SeatFrame-FAQ-(29Mar2023)[1680097505753].pdf Recipients: BMW Passenger Cars, All Offering, All Region, All Areas, All Departments, All Personnel BMW SAV (Light Trucks), All Offering, All Region, All Areas, All Departments, All Personnel , CC-All BMW SAV (Light Trucks) CC-All 3/29/23, 1:54 PM 52 08 23_RECALL 23V-XXX: FRONT SEAT FRAME SIB 52 08 23 RECALL 23V-XXX: FRONT SEAT FRAME 2023-03-29 MODEL E-Series Model Description Production Date F97 X3 M Sports Activity Vehicle December 20, 2020 F98 X4 M Sports Activity Coupe March 2, 2021 – April 12, 2021 G01 X3 Sports Activity Vehicle November 15, 2019 – May 8, 2021 G02 X4 Sports Activity Coupe November 6, 2020 – April 11, 2021 G20 3 Series Sedan June 7, 2019 – April 12, 2021 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. As of March 30, 2023, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective March 29, 2023) on certain Model Year 2019 – 2021 BMW vehicles that were produced between November 15, 2019, and May 8, 2021. The driver and/or front passenger seat frames may not have been produced according to specifications by the supplier. In certain crashes, this could increase the risk of injury. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. Supporting Materials picture_as_pdf B520823_23V-xyz-Gxx-F9x-SeatFrame-FAQ-(29Mar2023).pdf picture_as_pdf B520823 Recall Notice.pdf Copyright ©2023 BMW of North America, Inc. about:blank 1/2 3/29/23, 1:54 PM 52 08 23_RECALL 23V-XXX: FRONT SEAT FRAME Copyright ©2023 BMW of North America, Inc. about:blank 2/2 Attachment to B52 08 23 March 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 23V-xxx: Front Seat Frame – B52 08 23 BMW AG is conducting a Voluntary Safety Recall (effective March 29, 2023) on certain Model Year 2019 – 2021 BMW vehicles that were produced between November 15, 2019, and May 8, 2021. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B52 08 23 March 2023 Safety Recall 23V-xyz Front Seat Frame Model Year 2019-2021 BMW 3 Series, X3 SAV, X4 SAC Issue Date: 03/29/2023 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Certain Model Year 2019-2021 BMW 3 Series, X3 SAV, and X4 SAC models in the US are potentially affected. Q2. What is the specific issue? The driver and/or front passenger seat frames may not have been produced according to specifications by the supplier. In certain crashes, this could increase the risk of injury. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have front seat frames produced to specifications by the supplier. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. While driving, if you notice front seat vibration and/or noise, please contact an authorized BMW center as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? Potentially affected vehicles will have the driver and/or front passenger seat frame and backrest replaced for free which should take several hours. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-211 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : BMW of North America, LLC MAR 29, 2023 NHTSA Recall No. : 23V-211 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 51 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2021 BMW 330i, 330i xDrive,M340i xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 10 vehicles were manufactured with a front seat that may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The front seat may not have been produced by the supplier according to specifications. Production Dates : JUN 07, 2019 – APR 12, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-211 Page 2 Vehicle 2 : 2020-2021 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 34 vehicles were manufactured with a front seat that may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The front seat may not have been produced by the supplier according to specifications. Production Dates : NOV 15, 2019 – JUN 08, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2021 BMW X3 xDrive30e Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 2 vehicles were manufactured with a front seat that may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The front seat may not have been produced by the supplier according to specifications. Production Dates : FEB 26, 2021 – MAR 04, 2021 VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-211 Page 3 Vehicle 4 : 2021-2021 BMW X4 xDrive30i, X4M Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 5 vehicles were manufactured with a front seat that may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The front seat may not have been produced by the supplier according to specifications. Production Dates : NOV 06, 2020 – APR 12, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The front seats may not have been produced by the supplier according to specifications. The seat frame may not have been appropriately welded to the seat rails. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In certain crashes, structural integrity may not be maintained, which could increase the risk of injury. Description of the Cause : NR Identification of Any Warning that can Occur : The driver and/or front seat passenger may notice front seat vibration and/or noise. Involved Components : Component Name 1 : Front Seat Frame Component Description : Front Seat Frame Component Part Number : 7414601, 7414603, 7414607, 7414609 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-211 Page 4 Supplier Identification : Component Manufacturer Name : Adient Ramos Arizpe Metals Plant Address : Av Johnson Controls 1993 Parque Industrial Santa Maria Saltillo Foreign States 25903 Country : Mexico Chronology : On December 22, 2022, a customer complaint was received at a BMW dealer in which the customer noted that the driver seat had some play. Between January and February 2023, field information was monitored and collected, including seats that may have experienced this issue. Toward the end of February, the field information and the parts that were collected, was provided to seat supplier Lear. In early March, Lear informed their sub-supplier Adient Ramos, which is responsible for the completed seat frame. An analysis of seat frame production and process records by the sub-supplier, including the returned parts from the field, indicated that an issue may have occurred involving laser welding of the seat rail. This issue was communicated to Lear and then to BMW. Further reviews of the supplier production and process records confirmed that certain deviations occurred during the production and assembly of the seats. A review of supply chain logistic information identified potentially affected seats. Engineering reviews and computer simulations were performed. It was determined that under certain load (crash) conditions, the structural integrity may not be maintained. Vehicle assembly information and supplier production and process records were reviewed to determine the number, and production dates, of potentially affected vehicles. On March 22, 2023, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-211 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The seat frame and back rest will be replaced. Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW dealer to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Recall component: Front Seat Frames – part number: 7414601, 7414603, 7414607, 7414609 NR Recall Schedule : Description of Recall Schedule : Dealer notification is expected to begin and end on March 29, 2023. Owner notification is expected to begin and end on May 19, 2023. Planned Dealer Notification Date : MAR 29, 2023 – MAR 29, 2023 Planned Owner Notification Date : MAY 19, 2023 – MAY 19, 2023 * NR – Not Reported

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4/11/23, 10:18 AM 52 08 23_RECALL 23V-211: FRONT SEAT FRAME about:blank 1/4 SIB 52 08 23 RECALL 23V-211: FRONT SEAT FRAME 2023-04-11 This Service Information Bulletin (Revision #1) replaces SI B52 08 23 dated March 2023. What’s New: Cause, Correction, Procedure, Parts, Claim sections added MODEL E-Series Model Description Production Date F97 X3 M Sports Activity Vehicle December 20, 2020 F98 X4 M Sports Activity Coupe March 2, 2021 – April 12, 2021 G01 X3 Sports Activity Vehicle November 15, 2019 – May 8, 2021 G02 X4 Sports Activity Coupe November 6, 2020 – April 11, 2021 G20 3 Series Sedan June 7, 2019 – April 12, 2021 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. As of March 30, 2023, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective March 29, 2023) on certain Model Year 2019 – 2021 BMW vehicles that were produced between November 15, 2019, and May 8, 2021. The driver and/or front passenger seat frames may not have been produced according to specifications by the supplier. In certain crashes, this could increase the risk of injury. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. CAUSE The driver and/or front passenger seat frames may not have been produced according to specifications by the supplier. CORRECTION Replace the damaged seat frame and backrest on the affected front seat. PROCEDURE The affected seat frame with backrest must be replaced in accordance with the repair instructions. 52 16 017 Removing and installing/replacing seat frame on DRIVER’s Electrical seat Or: 52 15 017 Removing and installing/replacing seat frame on DRIVER’s Manual seat And/or: 52 16 018 Removing and installing/replacing seat frame on (front) PASSENGER Electrical seat Or: 52 15 018 Removing and installing/replacing seat frame on (front) PASSENGER Manual seat PARTS INFORMATION Copyright ©2023 BMW of North America, Inc. 4/11/23, 10:18 AM 52 08 23_RECALL 23V-211: FRONT SEAT FRAME about:blank 2/4 Please enter a Recall IDS ticket with “0000000” as the part number. BMW will ship the correct part number(s) per your VIN and inform you in the response which side requires replacement. The replacement parts must be installed in the VIN listed as in the PO. Caution: Small parts such as clips, cable straps, screws, nuts, and seals, which must be replaced in accordance with the ISTA repair instructions, must be selected from the Electronic Parts Catalog in accordance with the corresponding vehicle type and invoiced under the special defect code. One (1) Seat Mechanism and One (1) Backrest frame Part Number Description Quantity 52 10 7414601 Seat mechanism for left basic seat 1 52 10 7414602 Seat mechanism for right basic seat 1 52 10 7414603 Seat mechanism for left sport seat 1 52 10 7414604 Seat mechanism for right sport seat 1 52 10 7414607 Seat frame for left electrical seat 1 52 10 7414609 Seat mechanism for left electrical seat 1 52 10 7414610 Seat mechanism for right electrical seat 1 52 10 7414584 Backrest frame for electrical seat 1 52 10 7414625 Backrest frame for electrical seat 1 52 10 7414615 Left backrest frame 1 52 10 7414616 Right backrest frame 1 Hardware Part Number Description Quantity 72 11 9909471 Screw (Safety belt / Seat backrest frame) 5 per seat 07 14 9321690 Cap screw (Seat Mounting Bolts) 4 per seat CLAIM INFORMATION Reimbursement for this Recall will be via normal claim entry utilizing the applicable work package information below and the part numbers listed above that apply. Defect Code: 0052100200 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 73 934 Replace seat frame with backrest frame 41 FRU; 42 FRU (X3 xDrive30e) Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 2 00 73 340 Replace seat frame with backrest frame 43 FRU; 44 FRU (X3 xDrive30e) Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Copyright ©2023 BMW of North America, Inc. 4/11/23, 10:18 AM 52 08 23_RECALL 23V-211: FRONT SEAT FRAME about:blank 3/4 Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B52 08 23 WP 1), unless otherwise required by State law. Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required) This Recall repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows: Sublet Code 2 – Itemize the AMS sublet amount on the repair order and in the claim comment section. Please refer to SI B01 29 16 for additional information. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B520823_23V-211-Gxx-F9x-SeatFrame-FAQ-(10APR2023).pdf picture_as_pdf B520823 Recall Notice.pdf Copyright ©2023 BMW of North America, Inc. 4/11/23, 10:18 AM 52 08 23_RECALL 23V-211: FRONT SEAT FRAME about:blank 4/4 Copyright ©2023 BMW of North America, Inc. Attachment to B52 08 23 April 2023 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 23V-211: Front Seat Frame – B52 08 23 BMW AG is conducting a Voluntary Safety Recall (effective March 29, 2023) on certain Model Year 2019 – 2021 BMW vehicles that were produced between November 15, 2019, and May 8, 2021. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B52 08 23 April 2023 Safety Recall 23V-211 Front Seat Frame Model Year 2019-2021 BMW 3 Series, X3 SAV, X4 SAC Issue Date: 04/10/2023 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Certain Model Year 2019-2021 BMW 3 Series, X3 SAV, and X4 SAC models in the US are potentially affected. Q2. What is the specific issue? The driver and/or front passenger seat frames may not have been produced according to specifications by the supplier. In certain crashes, this could increase the risk of injury. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have front seat frames produced to specifications by the supplier. Q4. Can I continue to drive my vehicle? Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. While driving, if you notice front seat vibration and/or noise, please contact an authorized BMW center as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information. Q5. How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures. Q6. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Alternatively, owners can visit bmwusa.com/recall and click on “Manage recall notices and contact information”. Q7. How will my vehicle be remedied? Potentially affected vehicles will have the driver and/or front passenger seat frame and backrest replaced for free which should take several hours. Q8. Do I have to wait for BMW to contact me to have the remedy performed? Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available. For the latest updates to this recall, please visit bmwusa.com/recall.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-211 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : APR 12, 2023 NHTSA Recall No. : 23V-211 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 51 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2021 BMW 330i, 330i xDrive,M340i xDrive Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Approximately 10 vehicles were manufactured with a front seat that may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The front seat may not have been produced by the supplier according to specifications. Production Dates : JUN 07, 2019 – APR 12, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-211 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2021 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 34 vehicles were manufactured with a front seat that may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The front seat may not have been produced by the supplier according to specifications. Production Dates : NOV 15, 2019 – JUN 08, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2021 BMW X3 xDrive30e Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 2 vehicles were manufactured with a front seat that may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The front seat may not have been produced by the supplier according to specifications. Production Dates : FEB 26, 2021 – MAR 04, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-211 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2021 BMW X4 xDrive30i, X4M Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Approximately 5 vehicles were manufactured with a front seat that may not have been produced by the supplier according to specifications. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles. Recall component difference to non-recall component: The front seat may not have been produced by the supplier according to specifications. Production Dates : NOV 06, 2020 – APR 12, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The front seats may not have been produced by the supplier according to specifications. The seat frame may not have been appropriately welded to the seat rails. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In certain crashes, structural integrity may not be maintained, which could increase the risk of injury. Description of the Cause : NR Identification of Any Warning that can Occur : The driver and/or front seat passenger may notice front seat vibration and/or noise. Involved Components : Component Name 1 : Front Seat Frame Component Description : Front Seat Frame Component Part Number : 7414601, 7414603, 7414607, 7414609 Part 573 Safety Recall Report 23V-211 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Adient Ramos Arizpe Metals Plant Address : Av Johnson Controls 1993 Parque Industrial Santa Maria Saltillo Foreign States 25903 Country : Mexico Chronology : On December 22, 2022, a customer complaint was received at a BMW dealer in which the customer noted that the driver seat had some play. Between January and February 2023, field information was monitored and collected, including seats that may have experienced this issue. Toward the end of February, the field information and the parts that were collected, was provided to seat supplier Lear. The analysis of field information identified one warranty claim in June 2021 regarding the possibility of a loose driver’s seat. In early March, Lear informed their sub-supplier Adient Ramos, which is responsible for the completed seat frame. An analysis of seat frame production and process records by the sub-supplier, including the returned parts from the field, indicated that an issue may have occurred involving laser welding of the seat rail. This issue was communicated to Lear and then to BMW. Further reviews of the supplier production and process records confirmed that certain deviations occurred during the production and assembly of the seats. A review of supply chain logistic information identified potentially affected seats. Engineering reviews and computer simulations were performed. It was determined that under certain load (crash) conditions, the structural integrity may not be maintained. Vehicle assembly information and supplier production and process records were reviewed to determine the number, and production dates, of potentially affected vehicles. On March 22, 2023, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue. Part 573 Safety Recall Report 23V-211 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The seat frame and back rest will be replaced. Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW dealer to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recall component: Front Seat Frames – part number: 7414601, 7414603, 7414607, 7414609 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notification is expected to begin and end on March 29, 2023. Owner notification is expected to begin and end on May 19, 2023. Planned Dealer Notification Date : MAR 29, 2023 – MAR 29, 2023 Planned Owner Notification Date : MAY 19, 2023 – MAY 19, 2023 * NR – Not Reported

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