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January 18, 2023 NHTSA CAMPAIGN NUMBER: 23V011000
A damaged gearbox input shaft or a blocked rear wheel can increase the risk of a crash.
NHTSA Campaign Number: 23V011
Manufacturer BMW of North America, LLC
Components POWER TRAIN
Potential Number of Units Affected 18,489
Summary
BMW of North America, LLC (BMW) is recalling certain 2019-2023 R1250GS, R1250GS Adventure, and R1250RTP motorcycles. In certain engine operating and riding conditions, the gearbox input shaft may become damaged or break, possibly resulting in a blocked rear wheel.
Remedy
Dealers will update the engine control unit software, free of charge. Owner notification letters were mailed February 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your BMW Motorcycle has a Recall
SIB 23 01 23
2023-01-18
RECALL: REPROGRAM R 1250 GS, GS ADVENTURE, AND RTP MODELS
MODEL
Model | Model Description | Production Date |
K50 | R 1250 GS | 8/27/2018 – 12/14/2022 |
K51 | R 1250 GS Adventure | 9/18/2018 – 12/14/2022 |
K52 (RTP) | R 1250 RTP | 7/11/2018 – 12/02/2022 |
The affected vehicles have been marked with campaign number 0000232600 in AIR.
In order to determine if a specific vehicle is affected by this campaign it will be necessary to verify the vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is always the recommended method for determining open campaigns and vehicle stops.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
SITUATION
After close inspection it has been found that in rare cases that riding maneuvers with an abrupt RPM difference between the engine and final drive can result in an overload of the transmission input shaft. As a result the input shaft can break, which can lead to critical riding conditions.
This fault pattern can only occur in the above listed R 1250 models because the software application of the engine control permits significantly higher rev level differences than in the R 1200 models.
PROCEDURE
The engine control unit must be updated according to the model-specific repair instructions “61 00 510 – Programming vehicle control units”. The corresponding software (I level K001-22-11-501 or newer) is available at dealer level with ISTA version 4.39.2x.
For vehicles not yet delivered the software update must be completed prior to retail to the customer.
For vehicles already delivered to customers, the Recall must be carried out during the next workshop visit.
Customer letters have been sent to customers with retailed effected motorcycles to arrange a date and time to have the dealer perform the required software update for this Recall.
BMW R1250GS / GS Adventure / RTP
Gearbox Input Shaft
Part 573 Chronology
January 18, 2023
In October 2020, BMW became aware of a 2019 BMW R1250 GS in Italy in which a customer complained about a broken gearbox input shaft and a blocked rear wheel. Two additional similar complaints, in Italy and the Netherlands, in October and November 2020, involving 2019 BMW R1250GS models, were received. An engineering investigation was initiated.
A parts return program was implemented, and the gearbox input shaft supplier was contacted. Although it was noticed that the three customer complaint motorcycles were all produced in June 2019, a review of the supplier production process did not result in any finding. Lab analyses involving material property evaluations, x-ray, scanning electron microscope, and surface treatment examinations did not result in any findings. Initial analyses could not determine a root cause or systematic production anomaly.
In July 2021, a complaint involving a 2019 BMW R1250 GS Adventure in France, about a broken gearbox input shaft (but without a blocked rear wheel), was received. Further analyses were conducted, including a continuation of the parts return program, and additional supplier production reviews and audits. Various FMEAs were performed. Additionally, bench and road tests were conducted, including potential customer misuse riding scenarios. Further lab tests were performed involving force/torque applications, load change pulsations, x-ray, and dynamometer runs. The root cause could still not be identified, and the market continued to be monitored.
In June 2022, BMW became aware of an incident involving a 2019 BMW R1250 GS in the United Kingdom that resulted in a crash with injury. BMW intensified its investigation and analysis process, and in August 2022, BMW became aware of an incident involving a 2019 R1250 GS in the Czech Republic of a crash without injury. The analysis activities continued, including a review and comparison of engine, gearbox, and drivetrain design and operating parameters between the R1250 models and the prior generation R1200 models.
The engineering investigation concluded that in certain engine operating and riding conditions, an overload of the gearbox input shaft could occur, and result in damage to, or breakage of, the gearbox input shaft, and possibly result in a blocked rear wheel.
On January 10, 2023, BMW decided to conduct a voluntary safety recall.
15 Affected Products
Vehicles
MAKE | MODEL | YEAR |
BMW | R 1250 GS | 2019-2023 |
BMW | R 1250 GS ADVENTURE | 2019-2023 |
BMW | R 1250 RT | 2019-2023 |
12 Associated Documents
Remedy Instructions and TSB
RCRIT-23V011-2024.pdf 127.828KB
Manufacturer Notices(to Dealers,etc) – Delivery Stop
Miscellaneous Document – Chronology
RMISC-23V011-6214.pdf 29.869KB
Defect Notice 573 Report
RCLRPT-23V011-3383.PDF 215.236KB
Recall Acknowledgement
RCAK-23V011-6351.pdf 645.221KB
Manufacturer Notices(to Dealers,etc) – Update to Stop Sale STOP230005 Recall: Reprogram R 1250 GS (K50), R 1250 GS Adventure (K51) and R 1250 RTP (K52) models has been published and replaces Delivery Stop STOP230005
Recall 573 Report – 2/16/23
RCLRPT-23V011-8434.PDF 215.234KB
Recall 573 Report – 2/16/23
RCLRPT-23V011-2198.PDF 215.234KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V011-0283.pdf 712.97KB
Recall Quarterly Report #1, 2023-1
RCLQRT-23V011-2742.PDF 211.135KB
Recall Quarterly Report #2, 2023-2
RCLQRT-23V011-7720.PDF 211.239KB
Recall Quarterly Report #3, 2023-3
RCLQRT-23V011-8421.PDF 211.462KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V011&docType=RCL
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SEOCONTENT-START
1/18/23, 12:06 PM 23 01 23_RECALL: REPROGRAM R 1250 GS, GS ADVENTURE, AND RTP MODELS
about:blank 1/4
SIB 23 01 23
RECALL: REPROGRAM R 1250 GS, GS ADVENTURE, AND RTP
2023-01-18
MODEL
Model K50 K51
K52 (RTP)
Model Description
R 1250 GS
R 1250 GS Adventure R 1250 RTP
Production Date
8/27/2018 – 12/14/2022
9/18/2018 – 12/14/2022
7/11/2018 – 12/02/2022 The affected vehicles have been marked with campaign number 0000232600 in AIR. In order to determine if a specific vehicle is affected by this campaign it will be necessary to verify the vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is always the recommended method for determining open campaigns and vehicle stops. NHTSA STATEMENT Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition
of recall parts.
SITUATION
After close inspection it has been found that in rare cases that riding maneuvers with an abrupt RPM difference between the engine and final drive can result in an overload of the transmission input shaft. As a result the input shaft can break, which can lead to critical riding conditions. This fault pattern can only occur in the above listed R 1250 models because the software application of the engine control permits significantly higher rev level differences than in the R 1200 models.
PROCEDURE
The engine control unit must be updated according to the model-specific repair instructions “61 00 510 – Programming vehicle control units”. The corresponding software (I level K001-22-11-501 or newer) is available at dealer level with ISTA version 4.39.2x. For vehicles not yet delivered the software update must be completed prior to retail to the customer. For vehicles already delivered to customers, the Recall must be carried out during the next workshop visit. Customer letters have been sent to customers with retailed effected motorcycles to arrange a date and time to have the dealer perform the required software update for this Recall.
Copyright ©2023 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved 1/18/23, 12:06 PM 23 01 23_RECALL: REPROGRAM R 1250 GS, GS ADVENTURE, AND RTP MODELS CLAIM INFORMATION Please submit claims via the normal claim process using the information below: Defect code
00 00 23 26 00 Update Software Version Labor Operation
00 60 337 Updating Software Version 5 FRU
+00 60 712 Updating Software Version x FRU FRUs includes all repair procedures to complete the task with allowance for necessary ancillary tasks (e.g., visual inspection, lubrication, cleaning parts etc.) and administrative tasks. Labor operation code 00 60 337 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation instead. Collect & Return: As part of the recall, the vehicles can be picked up from the customer to carry out the follow-up work. A flat rate of 7 FRU with FRU number 00 98 510 can be invoiced for each vehicle.
This is only possible in connection with FRU number 00 60 337. TREAD Act Reimbursement – Qualifying Prior Customer-Pay Repairs If your center is presented with a reimbursement request, BMW of North America, LLC will reimburse qualifying customer-pay repairs that were performed on affected vehicles up to 10 days after the date the owner notification letter was sent out by BMW. If the customer previously paid for a qualifying repair, verify in AIR that the VIN is affected by the recall campaign and proceed as applicable: The customer arrives with an affected vehicle to your workshop
Perform the open Recall repair outlined in this bulletin, regardless of previous repair history.
If the prior repair qualifies (see below), submit for both the Recall repair and the customer-pay reimbursement (Separate repair line items/separate defect codes). Or: The customer only presents your center with a customer-pay invoice for the prior repair If the vehicle and the prior repair qualifies (see below), submit for the customer-pay reimbursement portion only.
Customer-pay Invoice Review and Reimbursement Qualification and Procedure Review and verify that the prior customer-pay invoice (BMW center or independent repair shop) contains a repair that pertains to the recall campaign. Only the repair outlined in the published safety recall service bulletin is eligible for reimbursement.
If this prior repair qualifies, submit a claim for reimbursement: Verify in AIR that the VIN was affected by the recall campaign
Use defect code 85 99 00 45 NA for the amount requested under sublet 03.
Comment: RECALL: REPROGRAMING R 1250 GS, GS ADVENTURE AND RTP MODELS-
Reimbursement for allowable expenses that relate to performing the prior qualifying customer-pay
Copreyrpiagihr.t ©2023 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
about:blank 2/4 1/18/23, 12:06 PM 23 01 23_RECALL: REPROGRAM R 1250 GS, GS ADVENTURE, AND RTP MODELS
Use current repair date and mileage for claim submission.
Retain copies of the customer paid invoice and the current repair invoice in your records. Reimburse the customer directly (parts and labor). Contact warranty via an IDS ticket with any questions. Retain the original customer pay invoice in your files; this documentation may be requested by BMW during the claim review process. Note: A repair performed on a non-affected vehicle or the diagnosis and repair of other unrelated issues do not qualify for reimbursement. This claim submission for the prior customer-pay reimbursement, when it is submitted as outlined under Defect Code 85 99 00 45 NA, will not close the Open Safety Recall on the vehicle. QUESTIONS REGARDING THIS BULLETIN Technical inquiries Warranty inquiries Parts inquiries Supporting Materials Contact the BMW Technical Support Group via TSARA Submit an IDS ticket to the Warranty Department Submit an IDS ticket to the Motorrad Parts Department picture_as_pdf 23 01 23 Recall Reprogram R 1250 GS, GS Adventure and RTP Models.pdf Copyright ©2023 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
about:blank 3/4 1/18/23, 12:06 PM 23 01 23_RECALL: REPROGRAM R 1250 GS, GS ADVENTURE, AND RTP MODELS
about:blank 4/4
Copyright ©2023 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved
**************************************************************************************************************
e is sent to you in accordance with the National Traffic and Moto s decided that a defect, which relates to motor vehicle safety, e
3 BMW R 1250 GS, R 1250 GS Adventure, and R 1250 RT
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shaft became damaged sk of a crash. ase advise all , and sh b
Company
BMW
of North America, LLC BMW Group Company
Mailing Address
PO Box 1227
Westwood NJ 07675-
1227 Telephone
(800) 525-7417 Fax
(201) 930-8362 E-mail
CustomerRelations@
bmwusa.com Internet bmwusa.com
February 2023 Dear BMW Owner / Lessee:
This no r Vehicle Safety Act.
BMW A xists in certain Model
Year 20 models. Our records
indicat Why ar We are If you have not had
this re dealer immediately
to sch locate your nearest
authori What c In certa between the engine
speed a e gearbox input shaft
could o ut shaft, and possibly
result i and/or broke, or if the
rear wh If you other riders of this
import What w The en ould take about one
hour. P e incurred during drop
off and What if I am not the current owner of this motorcycle?
If you changed your address or sold the motorcycle, please let us know by contacting BMW Customer Relations (see left side of page for contact info). If you are a motorcycle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What if I have additional questions?
For the latest updates to this recall, please visit bmwmotorcycles.com/recall. Should you have any questions about this recall, please contact your authorized BMW Motorcycle dealer. If you need additional assistance, please contact BMW Customer Relations. If your BMW Motorcycle dealer is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this safety recall causes any inconvenience. We recommend always wearing a helmet and protective gear while riding.
Sincerely, BMW of North America, LLC
Spanish translation on back side Traducción en español en el lado inverso
Remedy is
Available
000001
BMW IMPORTANT SAFETY RECALL
This notice applies to your motorcycle,
Recall Campaign No. 23V-011: Gearbox Input Shaft mo m
BMW
Empresa
BMW
of North America, LLC BMW Group Company
Dirección postal
P.O. Box 1227 Westwood, NJ 07675-
1227 Teléfono
(800) 525-7417 Fax
(201) 930-8362 Correo electrónico
CustomerRelations@
bmwusa.com Sitio web
bmwusa.com
IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD
Febrero de 2023
Estimado propietario o arrendatario de un vehículo BMW:
Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehículos de los modelos R 1250 GS, R 1250 GS Adventure y R 1250 RT de BMW, de los años 2019-2023, tienen un defecto relacionado con la seguridad de los vehículos motorizados. Según nuestros registros, usted es propietario de una motocicleta potencialmente afectada.
¿Por q Nos co tivos de seguridad.
Si no s tribuidor autorizado
de mot cles.com/dealer para
encontr ¿Qué p En ciert na diferencia abrupta
entre la ejemplo, el engranaje
de entr ar daños o roturas en
el engr e la rueda trasera. Si
el engr se bloqueara, podría
aument Si uste rta esta información
import ¿Qué h El soft lo que podría tomar
aproxi o adicional para llevar
su mot ¿Qué o Si cam e con el Servicio de
Atenció e contacto está en la
parte i a motocicleta, las
reglamentaciones federales exigen que reenv e este aviso a su arrendatario en un plazo de diez días.
¿Qué debo hacer si tengo más preguntas?
Para conocer las últimas actualizaciones sobre esta retirada, visite bmwmotorcycles.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con su distribuidor autorizado de motocicletas de BMW. Si necesita asistencia adicional, comuníquese con el Servicio de Atención al Cliente de BMW. Si el distribuidor de motocicletas de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la línea directa gratuita de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar http://www.safercar.gov. Le aseguramos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada por motivos de seguridad le causa algún inconveniente. Le recomendamos usar siempre un casco y equipo de protección cuando conduzca.
Atentamente. BMW of North America, LLC
Hay una reparación disponible
English translation on front side
Traducción en inglés en el frentec
000001
Este aviso se aplica a su motocicleta, WB10M0303M6D80342.
Campaña de retirada n.º 23V-011: Engranaje de entrada de la caja de cambios
**************************************************************************************************************
RECALL:
R 1250 GS (K50), R 1250 GS Adventure (K51), R 1250 RTP (K52)
Update to Stop Sale STOP230005
Recall: Reprogram R 1250 GS (K50), R 1250 GS Adventure (K51) and R 1250 RTP (K52) models has been published and replaces Delivery Stop STOP230005.
Vehicles have been flagged with campaign code 00 00 23 26 00. If you have a vehicle in your inventory flagged with the above Recall, it cannot be retailed until repaired.
A solution is available and has been posted. Aftersales, Bulletins, Motorrad Dealer Direct
Jan 18, 2023
**************************************************************************************************************
STOP SALE:
R 1250 GS (K50), R 1250 GS Adventure (K51), R 1250 RTP (K52)
BMW is announcing a delivery stop for R 1250 GS (K50), R 1250 GS Adventure (K51) and R 1250 RTP
(K52) produced from 11/07/2018 to 12/14/2022, the start of production of the model update.
Vehicles have been flagged with campaign code STOP230005. If you have a vehicle in your inventory
matching the above description it cannot be retailed until repaired.
A service bulletin is currently being drafted and will be available in TIS shortly and linked to
the campaign code.
Aftersales, Bulletins, Motorrad Dealer Direct
Jan 17, 2023
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-011
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC FEB 16, 2023 NHTSA Recall No. : 23V-011 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 18,534 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2019-2023 BMW R1250GS
Vehicle Type : MOTORCYCLES Body Style :
Power Train : GAS
Descriptive Information : Approximately 6,817 motorcycles were manufactured with a gearbox input shaft that, under certain engine operating and riding conditions, may become damaged and eventually break.
Basis for recall population determination: All Model Year 2019 – 2023 BMW R 1250 GS motorcycles from 09/19/2018 through 12/15/2022. Recall component difference to non-recall component: N/A The recall remedy involves modified engine control unit software.
Production Dates : SEP 19, 2018 – DEC 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-011 Page 2 Vehicle 2 : 2019-2023 BMW R1250GS Adventure Vehicle Type : MOTORCYCLES
Body Style :
Power Train : GAS
Descriptive Information : Approximately 9,416 motorcycles were manufactured with a gearbox input shaft that, under certain engine operating and riding conditions, may become damaged and eventually break. Basis for recall population determination: All Model Year 2019 – 2023 BMW R 1250 GS Adventure motorcycles from 10/10/2018 through 12/16/2022. Recall component difference to non-recall component: N/A The recall remedy involves modified engine control unit software. Production Dates : OCT 10, 2018 – DEC 16, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2019-2023 BMW R1250RTP
Vehicle Type : MOTORCYCLES Body Style :
Power Train : GAS
Descriptive Information : Approximately 2,301 motorcycles were manufactured with a gearbox input shaft that, under certain engine operating and riding conditions, may become damaged and eventually break. Basis for recall population determination: All Model Year 2019 – 2023 BMW R 1250 RT motorcycles from 07/19/20218 through 12/12/2022. Recall component difference to non-recall component: N/A The recall remedy involves modified engine control unit software. Production Dates : JUL 19, 2018 – DEC 12, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : This safety recall involves the gearbox input shaft. In certain engine operating and riding conditions, i.e., an abrupt difference between the engine speed and the rotational speed of the final drive component, an overload of the gearbox input shaft could occur. This could result in damage to, or breakage of, the gearbox input shaft, and possibly result in a blocked rear wheel.
FMVSS 1 : NR FMVSS 2 : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-011 Page 3 Description of the Safety Risk : If the gearbox input shaft became damaged and/or broke, or if the rear wheel became blocked, this could increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : N/A – software update. Component Description : N/A – software update. Component Part Number : N/A – software update. Supplier Identification : Component Manufacturer
Name : Musashi Europe GmbH Address : Haystrasse 7-13
Bad Sobernheim Foreign States 55566
Country : Germany Chronology :
As the Chronology free-text field is space limited, please refer to the separate document containing the Chronology. Description of Remedy :
Description of Remedy Program : The engine control unit software will be updated. Owners will be notified by First Class mail and instructed to take their motorcycle to an authorized BMW motorcycle dealer to have the remedy performed for free. If this condition were to occur to a potentially affected motorcycle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-011
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recall component – N/A – software update. NR
Recall Schedule :
Description of Recall Schedule : Notification to dealers is planned to begin and end on January 18, 2023.
Notification to owners is planned to begin and end on March 10, 2023.
Planned Dealer Notification Date : JAN 18, 2023 – JAN 18, 2023
Planned Owner Notification Date : MAR 10, 2023 – MAR 10, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-011
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC JAN 18, 2023 NHTSA Recall No. : 23V-011 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 18,489 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2019-2023 BMW R1250GS
Vehicle Type : MOTORCYCLES Body Style :
Power Train : GAS
Descriptive Information : Approximately 6,812 motorcycles were manufactured with a gearbox input shaft that, under certain engine operating and riding conditions, may become damaged and eventually break.
Basis for recall population determination: All Model Year 2019 – 2023 BMW R 1250 GS motorcycles from 09/19/2018 through 12/14/2022. Recall component difference to non-recall component: N/A The recall remedy involves modified engine control unit software.
Production Dates : SEP 19, 2018 – DEC 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-011 Page 2 Vehicle 2 : 2019-2023 BMW R1250GS Adventure Vehicle Type : MOTORCYCLES
Body Style :
Power Train : GAS
Descriptive Information : Approximately 9,401 motorcycles were manufactured with a gearbox input shaft that, under certain engine operating and riding conditions, may become damaged and eventually break. Basis for recall population determination: All Model Year 2019 – 2023 BMW R 1250 GS Adventure motorcycles from 10/10/2018 through 12/14/2022. Recall component difference to non-recall component: N/A The recall remedy involves modified engine control unit software. Production Dates : OCT 10, 2018 – DEC 14, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2019-2023 BMW R1250RTP
Vehicle Type : MOTORCYCLES Body Style :
Power Train : GAS
Descriptive Information : Approximately 2,276 motorcycles were manufactured with a gearbox input shaft that, under certain engine operating and riding conditions, may become damaged and eventually break. Basis for recall population determination: All Model Year 2019 – 2023 BMW R 1250 RT motorcycles from 07/19/20218 through 12/02/2022. Recall component difference to non-recall component: N/A The recall remedy involves modified engine control unit software. Production Dates : JUL 19, 2018 – DEC 02, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : This safety recall involves the gearbox input shaft. In certain engine operating and riding conditions, i.e., an abrupt difference between the engine speed and the rotational speed of the final drive component, an overload of the gearbox input shaft could occur. This could result in damage to, or breakage of, the gearbox input shaft, and possibly result in a blocked rear wheel.
FMVSS 1 : NR FMVSS 2 : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-011 Page 3 Description of the Safety Risk : If the gearbox input shaft became damaged and/or broke, or if the rear wheel became blocked, this could increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : N/A – software update. Component Description : N/A – software update. Component Part Number : N/A – software update. Supplier Identification : Component Manufacturer
Name : Musashi Europe GmbH Address : Haystrasse 7-13
Bad Sobernheim Foreign States 55566
Country : Germany Chronology :
As the Chronology free-text field is space limited, please refer to the separate document containing the Chronology. Description of Remedy :
Description of Remedy Program : The engine control unit software will be updated. Owners will be notified by First Class mail and instructed to take their motorcycle to an authorized BMW motorcycle dealer to have the remedy performed for free. If this condition were to occur to a potentially affected motorcycle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-011
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recall component – N/A – software update. NR
Recall Schedule :
Description of Recall Schedule : Notification to dealers is planned to begin and end on January 18, 2023.
Notification to owners is planned to begin and end on March 10, 2023.
Planned Dealer Notification Date : JAN 18, 2023 – JAN 18, 2023
Planned Owner Notification Date : MAR 10, 2023 – MAR 10, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-011
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
BMW of North America, LLC FEB 16, 2023 NHTSA Recall No. : 23V-011 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227
Westwood NJ 07675-1227
Company phone : 18005257417
Population :
Number of potentially involved : 18,534 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2019-2023 BMW R1250GS
Vehicle Type : MOTORCYCLES Body Style :
Power Train : GAS
Descriptive Information : Approximately 6,817 motorcycles were manufactured with a gearbox input shaft that, under certain engine operating and riding conditions, may become damaged and eventually break.
Basis for recall population determination: All Model Year 2019 – 2023 BMW R 1250 GS motorcycles from 09/19/2018 through 12/15/2022. Recall component difference to non-recall component: N/A The recall remedy involves modified engine control unit software.
Production Dates : SEP 19, 2018 – DEC 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-011 Page 2 Vehicle 2 : 2019-2023 BMW R1250GS Adventure Vehicle Type : MOTORCYCLES
Body Style :
Power Train : GAS
Descriptive Information : Approximately 9,416 motorcycles were manufactured with a gearbox input shaft that, under certain engine operating and riding conditions, may become damaged and eventually break. Basis for recall population determination: All Model Year 2019 – 2023 BMW R 1250 GS Adventure motorcycles from 10/10/2018 through 12/16/2022. Recall component difference to non-recall component: N/A The recall remedy involves modified engine control unit software. Production Dates : OCT 10, 2018 – DEC 16, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2019-2023 BMW R1250RTP
Vehicle Type : MOTORCYCLES Body Style :
Power Train : GAS
Descriptive Information : Approximately 2,301 motorcycles were manufactured with a gearbox input shaft that, under certain engine operating and riding conditions, may become damaged and eventually break. Basis for recall population determination: All Model Year 2019 – 2023 BMW R 1250 RT motorcycles from 07/19/20218 through 12/12/2022. Recall component difference to non-recall component: N/A The recall remedy involves modified engine control unit software. Production Dates : JUL 19, 2018 – DEC 12, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : This safety recall involves the gearbox input shaft. In certain engine operating and riding conditions, i.e., an abrupt difference between the engine speed and the rotational speed of the final drive component, an overload of the gearbox input shaft could occur. This could result in damage to, or breakage of, the gearbox input shaft, and possibly result in a blocked rear wheel.
FMVSS 1 : NR FMVSS 2 : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-011 Page 3 Description of the Safety Risk : If the gearbox input shaft became damaged and/or broke, or if the rear wheel became blocked, this could increase the risk of a crash.
Description of the Cause : NR Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : N/A – software update. Component Description : N/A – software update. Component Part Number : N/A – software update. Supplier Identification : Component Manufacturer
Name : Musashi Europe GmbH Address : Haystrasse 7-13
Bad Sobernheim Foreign States 55566
Country : Germany Chronology :
As the Chronology free-text field is space limited, please refer to the separate document containing the Chronology. Description of Remedy :
Description of Remedy Program : The engine control unit software will be updated. Owners will be notified by First Class mail and instructed to take their motorcycle to an authorized BMW motorcycle dealer to have the remedy performed for free. If this condition were to occur to a potentially affected motorcycle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-011
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recall component – N/A – software update. NR
Recall Schedule :
Description of Recall Schedule : Notification to dealers is planned to begin and end on January 18, 2023.
Notification to owners is planned to begin and end on March 10, 2023.
Planned Dealer Notification Date : JAN 18, 2023 – JAN 18, 2023
Planned Owner Notification Date : MAR 10, 2023 – MAR 10, 2023
* NR – Not Reported
SEOCONTENT-END