SIB 61 31 22
2023-08-07
RECALL 22V-944: PROGRAM CONTROL UNITS (SME)
This Service Information bulletin (Revision 4) supersedes SI B61 31 22 dated December 2022
What’s New:
- The Procedure and Warranty Information sections have been updated
MODEL
E-Series | Model Description | Production Date |
G26 | i4 eDrive35, i4 eDrive40, i4 M50 Gran Coupe | November 11, 2021 – October 26, 2022 |
G70 | i7 xDrive60 Sedan | September 5, 2022 – October 27, 2022 |
AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. Tomorrow, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective December 14, 2022) on certain Model Year 2022-2023 BMW i4 and i7 vehicles that were produced between November 11, 2021 and October 27, 2022.
Due to a software issue, monitoring of the high-voltage battery charging process may be affected.
This could lead to an interruption during high-voltage battery charging, a temporary loss of power while driving, or stalling.
Software is available as of today. Please ignore the remedy status for now. It will be corrected in a few days to say, “remedy available”.
The Recall Notice and Q&A have been attached for further information.
The bulletin will be updated when additional information becomes available.
CAUSE
Battery Management Electronics (SME) software.
CORRECTION
Program the SME.
PROCEDURE
Determine the vehicle’s current I-level by either using AIR or the Key Reader/Aftersales Workplace (AWP)application.
Program the complete vehicle with ISTA version 4.39.2x (I-Level S15C-22-11-543, S18A-22-11-544, G070-22-11-544; released 12-14-22) or higher.
Note that ISTA will automatically reprogram and code all programmable control modules that do not havethe latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programming and Diagnostics / Programming Documentation.
Safety Recall 22V-xyz
High-Voltage Battery
Model Year 2022-2023 BMW iX, i4, i7
Issue Date: 12/14/2022
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Model Year 2022-2023 BMW iX, i4 and i7 models in the US are potentially affected.
Q2. What is the specific issue?
Due to a software issue, monitoring of the high-voltage battery charging process may be affected. This could lead to an interruption during high-voltage battery charging, a temporary loss of power while driving, or stalling.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have been manufactured with software that meets specifications.
Q4. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through our quality control procedures.
Q5. Can I continue to drive my vehicle?
Yes.
Q6. Can I charge my vehicle?
Yes.
Q7. How will I be informed of this Safety Recall?
Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.
To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle.
Q8. How and when will my vehicle be repaired?
The high-voltage battery monitoring software will be updated for free and should take about one hour.
Q9. Do I have to wait for BMW to contact me to have the remedy performed?
No. Please contact an authorized BMW center as soon as possible to have the remedy performed. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.
Safety Recall 22V-944 High-Voltage Battery – 2022-2023 BMW i4 & iX, 2023 i7
Safety Recall 22V-944 High-Voltage Battery – 2022-2023 BMW i4 & iX, 2023 i7
Remedy Instructions and TSB
RCRIT-22V944-3222.pdf 160.891KB
RCRIT-22V944-3222
Remedy Instructions and TSB
RCRIT-22V944-4514.pdf 220.162KB
RCRIT-22V944-4514
Remedy Instructions and TSB
RCRIT-22V944-4265.pdf 226.273KB
RCRIT-22V944-4265
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V944&docType=RCL
Introduction
The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:
ISTA Diagnosis Application
Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).
- Fault Code Diagnosis
- Test Plans
- Repair Instructions (E30 or higher)
- Technical Data
- Wiring diagrams
Web ISTA Information Application
WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.
- Repair Instructions (E30 or higher)
- Technical Data
- Tightening torques
- Wiring diagrams
You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.
ISTA/P Online – Control Module Reprogramming
With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming. For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a “Pass-Thru Tool (PTT)” that fulfills the requirements of the SAE J2534 standard.
What is needed to diagnose and program with the BMW OSS?
The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface “integrated communication optical module (ICOM)” or use a J2534 “Pass Thru Tool (PTT)”.
Note
Connection to OSS works only on PCs where no proxy connections are used.
For information about vehicle reprogramming and diagnostics using J2534 click here.
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Last update on 2023-11-24 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
12/19/22, 8:35 AM 61 31 22_RECALL 22V-XXX: PROGRAM CONTROL UNITS (SME) about:blank 1/4 SIB 61 31 22 RECALL 22V-XXX: PROGRAM CONTROL UNITS (SME) 2022-12-16 What’s New: Claim information added Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. MODEL E-Series Model Description Production Date G26 i4 eDrive35, i4 eDrive40, i4 M50 Gran Coupe November 11, 2021 – October 26, 2022 G70 i7 xDrive60 Sedan September 5, 2022 – October 27, 2022 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. Tomorrow, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective December 14, 2022) on certain Model Year 2022-2023 BMW i4 and i7 vehicles that were produced between November 11, 2021 and October 27, 2022. Due to a software issue, monitoring of the high-voltage battery charging process may be affected. This could lead to an interruption during high-voltage battery charging, a temporary loss of power while driving, or stalling. Software is available as of today. Please ignore the remedy status for now. It will be corrected in a few days to say, “remedy available”. The Recall Notice and Q&A have been attached for further information. The bulletin will be updated when additional information becomes available. CAUSE Battery Management Electronics (SME) software. CORRECTION Program the SME. PROCEDURE Program the complete vehicle with ISTA version 4.39.2x (I-Level S15C-22-11-543, S18A-22-11-544, G070- 22-11-544; released 12-14-22 pending verification) or higher. Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Copyright ©2022 BMW of North America, Inc. 12/19/22, 8:35 AM 61 31 22_RECALL 22V-XXX: PROGRAM CONTROL UNITS (SME) about:blank 2/4 Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming. For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programming and Diagnostics / Programming Documentation. CLAIM INFORMATION During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Defect Code: 0061400700 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 73 787 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) 7 FRU Or: # 2 00 73 788 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 3 00 73 205 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) 9 FRU Or: # 4 00 73 206 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Copyright ©2022 BMW of North America, Inc. 12/19/22, 8:35 AM 61 31 22_RECALL 22V-XXX: PROGRAM CONTROL UNITS (SME) about:blank 3/4 Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B61 31 22 WP 1), unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B613122 Recall Notice_G26_G70.pdf picture_as_pdf B613122_22V-xyz-FAQ-(14Dec2022).pdf Copyright ©2022 BMW of North America, Inc. 12/19/22, 8:35 AM 61 31 22_RECALL 22V-XXX: PROGRAM CONTROL UNITS (SME) about:blank 4/4 Copyright ©2022 BMW of North America, Inc. Attachment to B61 31 22 December 2022 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-xxx: Program Control Units (SME) – B61 31 22 BMW AG is conducting a Voluntary Safety Recall (effective December 14, 2022) on certain Model Year 2022-2023 BMW i4 and i7 vehicles that were produced between November 11, 2021 and October 27, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B61 31 22 December 2022 Safety Recall 22V-xyz High-Voltage Battery Model Year 2022-2023 BMW iX, i4, i7 Issue Date: 12/14/2022 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Certain Model Year 2022-2023 BMW iX, i4 and i7 models in the US are potentially affected. Q2. What is the specific issue? Due to a software issue, monitoring of the high-voltage battery charging process may be affected. This could lead to an interruption during high-voltage battery charging, a temporary loss of power while driving, or stalling. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have been manufactured with software that meets specifications. Q4. How did BMW Group become aware of the issue? BMW Group became aware of the issue through our quality control procedures. Q5. Can I continue to drive my vehicle? Yes. Q6. Can I charge my vehicle? Yes. Q7. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Q8. How and when will my vehicle be repaired? The high-voltage battery monitoring software will be updated for free and should take about one hour. Q9. Do I have to wait for BMW to contact me to have the remedy performed? No. Please contact an authorized BMW center as soon as possible to have the remedy performed. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.
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1/2/23, 8:57 AM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 1/4 SIB 61 31 22 RECALL 22V-944: PROGRAM CONTROL UNITS (SME) 2022-12-28 This Service Information bulletin (Revision 2) supersedes SI B61 31 22 dated December 2022 What’s New: Recall Number added Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. MODEL E-Series Model Description Production Date G26 i4 eDrive35, i4 eDrive40, i4 M50 Gran Coupe November 11, 2021 – October 26, 2022 G70 i7 xDrive60 Sedan September 5, 2022 – October 27, 2022 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. Tomorrow, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective December 14, 2022) on certain Model Year 2022-2023 BMW i4 and i7 vehicles that were produced between November 11, 2021 and October 27, 2022. Due to a software issue, monitoring of the high-voltage battery charging process may be affected. This could lead to an interruption during high-voltage battery charging, a temporary loss of power while driving, or stalling. Software is available as of today. Please ignore the remedy status for now. It will be corrected in a few days to say, “remedy available”. The Recall Notice and Q&A have been attached for further information. CAUSE Battery Management Electronics (SME) software. CORRECTION Program the SME. PROCEDURE Program the complete vehicle with ISTA version 4.39.2x (I-Level S15C-22-11-543, S18A-22-11-544, G070- 22-11-544; released 12-14-22) or higher. Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Copyright ©2022 BMW of North America, Inc. 1/2/23, 8:57 AM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 2/4 Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming. For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programming and Diagnostics / Programming Documentation. CLAIM INFORMATION During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Defect Code: 0061400700 — Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 73 787 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) 7 FRU Or: # 2 00 73 788 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 3 00 73 205 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) 9 FRU Or: # 4 00 73 206 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Copyright ©2022 BMW of North America, Inc. 1/2/23, 8:57 AM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 3/4 Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B61 31 22 WP 1), unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B613122_22V-xyz-FAQ-(14Dec2022).pdf picture_as_pdf B613122 Recall Notice_G26_G70.pdf Copyright ©2022 BMW of North America, Inc. 1/2/23, 8:57 AM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 4/4 Copyright ©2022 BMW of North America, Inc. Attachment to B61 31 22 December 2022 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 22V-xxx: Program Control Units (SME) – B61 31 22 BMW AG is conducting a Voluntary Safety Recall (effective December 14, 2022) on certain Model Year 2022-2023 BMW i4 and i7 vehicles that were produced between November 11, 2021 and October 27, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B61 31 22 December 2022 Safety Recall 22V-xyz High-Voltage Battery Model Year 2022-2023 BMW iX, i4, i7 Issue Date: 12/14/2022 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Certain Model Year 2022-2023 BMW iX, i4 and i7 models in the US are potentially affected. Q2. What is the specific issue? Due to a software issue, monitoring of the high-voltage battery charging process may be affected. This could lead to an interruption during high-voltage battery charging, a temporary loss of power while driving, or stalling. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have been manufactured with software that meets specifications. Q4. How did BMW Group become aware of the issue? BMW Group became aware of the issue through our quality control procedures. Q5. Can I continue to drive my vehicle? Yes. Q6. Can I charge my vehicle? Yes. Q7. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Q8. How and when will my vehicle be repaired? The high-voltage battery monitoring software will be updated for free and should take about one hour. Q9. Do I have to wait for BMW to contact me to have the remedy performed? No. Please contact an authorized BMW center as soon as possible to have the remedy performed. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.
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8/9/23, 11:20 AM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 1/5 SIB 61 31 22 RECALL 22V-944: PROGRAM CONTROL UNITS (SME) 2023-08-07 This Service Information bulletin (Revision 4) supersedes SI B61 31 22 dated December 2022 What’s New: The Procedure and Warranty Information sections have been updated Please perform the procedure outlined in this Service Information on all affected vehicles before customerdelivery. In the event the customer has already taken delivery of the vehicle, please perform the procedurethe next time the vehicle is in the shop. ☐ THIS REPAIR IS MOBILE FRIENDLY MODEL E-Series Model Description Production Date G26 i4 eDrive35, i4 eDrive40, i4 M50 GranCoupe November 11, 2021 – October 26,2022 G70 i7 xDrive60 Sedan September 5, 2022 – October 27, 2022 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. Tomorrow, you can see a list ofaffected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective December 14, 2022) on certain Model Year2022-2023 BMW i4 and i7 vehicles that were produced between November 11, 2021 and October 27, 2022. Due to a software issue, monitoring of the high-voltage battery charging process may be affected. This could lead to an interruption during high-voltage battery charging, a temporary loss of power whiledriving, or stalling. Software is available as of today. Please ignore the remedy status for now. It will be corrected in a few daysto say, “remedy available”. The Recall Notice and Q&A have been attached for further information. CAUSE Battery Management Electronics (SME) software. CORRECTION Program the SME. PROCEDURE Determine the vehicle’s current I-level by either using AIR or the Key Reader/Aftersales Workplace (AWP)application. Copyright ©2023 BMW of North America, Inc. 8/9/23, 11:20 AM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 2/5 Program the complete vehicle with ISTA version 4.39.2x (I-Level S15C-22-11-543, S18A-22-11-544, G070-22-11-544; released 12-14-22) or higher. Note that ISTA will automatically reprogram and code all programmable control modules that do not havethe latest software. Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performingprogramming. For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programmingand Diagnostics / Programming Documentation. CLAIM INFORMATION During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaignrepairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-levelor higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required bythe open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlinedin the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the workpackage information below that applies. RepairCode: 0061400700 G26 G70 BEV Program control units (SME) Below are the special flat rate labor operation code choices for this action. Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 73 787 Programming and encoding the vehiclecontrol units, includes Carrying out vehicletest (00 00 556/61 21 528) As applicable Or: # 2 00 73 788 Programming and encoding the vehiclecontrol units was performed in conjunctionwith another campaign/repair prior to orduring this workshop visit (vehicle isalready at the specified Target integrationlevel or higher, no repair is necessary) 1 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performedor claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 3 00 73 205 Programming and encoding the vehiclecontrol units, includes Carrying out vehicletest (00 00 006/61 21 528) As applicable Or: Copyright ©2023 BMW of North America, Inc. 8/9/23, 11:20 AM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 3/5 # 4 00 73 206 Programming and encoding the vehiclecontrol units was performed in conjunctionwith another campaign/repair prior tothis workshop visit (vehicle is already atthe specified Target integration level orhigher, no repair is necessary) 1 FRU Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also,only one Main work flat rate labor operation code can be claimed per workshop visit. BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group’ AIR applicationresource, start by entering the Chassis Number, which consists of the VIN’s last seven (7) characters or usethe full VIN. Click on the “Search” button, and then enter the applicable flat rate labor operation in the FRcode field. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claimcomments (For example: B61 31 22 WP 1), unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, areimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify,please contact the Warranty department (include a legible copy of the invoice) through IDS by selectingCoverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review andrespond to your inquiry accordingly. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair workprocedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB inAIR) under the Repair Code in this bulletin with the labor operation codes that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in theclaim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure,claim this work with the Defect Code and labor operations (including the diagnosis*) that applies. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicableprocedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosiswork time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwiserequired by State law. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit yourfeedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDSticket to the Warranty Department, or use the chat available in the WarrantyDocumentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDSticket to the Parts Department Copyright ©2023 BMW of North America, Inc. 8/9/23, 11:20 AM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 4/5 Supporting Materials picture_as_pdf B613022_22V-944-FAQ-(14Dec2022).pdf picture_as_pdf B613122 Recall Notice_G26_G70.pdf Copyright ©2023 BMW of North America, Inc. 8/9/23, 11:20 AM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 5/5 Copyright ©2023 BMW of North America, Inc.
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6/2/23, 1:15 PM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 1/4 SIB 61 31 22 RECALL 22V-944: PROGRAM CONTROL UNITS (SME) 2023-06-02 This Service Information bulletin (Revision 3) supersedes SI B61 31 22 dated December 2022 What’s New: Claim Information- Repair Code description added, FRU allowances updated Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. ☐ THIS REPAIR IS MOBILE FRIENDLY MODEL E-Series Model Description Production Date G26 i4 eDrive35, i4 eDrive40, i4 M50 Gran Coupe November 11, 2021 – October 26, 2022 G70 i7 xDrive60 Sedan September 5, 2022 – October 27, 2022 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. Tomorrow, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. SITUATION BMW AG is conducting a Voluntary Safety Recall (effective December 14, 2022) on certain Model Year 2022-2023 BMW i4 and i7 vehicles that were produced between November 11, 2021 and October 27, 2022. Due to a software issue, monitoring of the high-voltage battery charging process may be affected. This could lead to an interruption during high-voltage battery charging, a temporary loss of power while driving, or stalling. Software is available as of today. Please ignore the remedy status for now. It will be corrected in a few days to say, “remedy available”. The Recall Notice and Q&A have been attached for further information. CAUSE Battery Management Electronics (SME) software. CORRECTION Program the SME. PROCEDURE Program the complete vehicle with ISTA version 4.39.2x (I-Level S15C-22-11-543, S18A-22-11-544, G070- 22-11-544; released 12-14-22) or higher. Copyright ©2023 BMW of North America, Inc. 6/2/23, 1:15 PM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 2/4 Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming. For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation / Programming and Diagnostics / Programming Documentation. CLAIM INFORMATION During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies. Repair Code: 0061400700 G26 G70 BEV Program control units (SME) Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 73 787 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) 9 FRU Or: # 2 00 73 788 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Or: The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance # 3 00 73 205 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) 11 FRU Or: # 4 00 73 206 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Copyright ©2023 BMW of North America, Inc. 6/2/23, 1:15 PM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 3/4 Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B61 31 22 WP 1), unless otherwise required by State law. Reimbursement of Prior Customer-Pay Repairs (TREAD Act) Based on the issue and the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely. However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly. Programming and Encoding – Vehicle Control Units (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. FEEDBACK REGARDING THIS BULLETIN Technical Feedback To submit feedback for the technical topics of this bulletin: Submit your feedback in the rating box at the top of this bulletin Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B613122 Recall Notice_G26_G70.pdf picture_as_pdf B613022_22V-944-FAQ-(14Dec2022).pdf Copyright ©2023 BMW of North America, Inc. 6/2/23, 1:15 PM 61 31 22_RECALL 22V-944: PROGRAM CONTROL UNITS (SME) about:blank 4/4 Copyright ©2023 BMW of North America, Inc. Attachment to B61 31 22 December 2022 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Managers, Parts Managers and Warranty Processors RE: Recall 22V-944: Program Control Units (SME) – B61 31 22 BMW AG is conducting a Voluntary Safety Recall (effective December 14, 2022) on certain Model Year 2022-2023 BMW i4 and i7 vehicles that were produced between November 11, 2021 and October 27, 2022. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that Centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B61 30 22 December 2022 Safety Recall 22V-944 High-Voltage Battery Model Year 2022-2023 BMW iX, i4, i7 Issue Date: 12/14/2022 Q1. Which BMW Group models in the US are potentially affected by this Safety Recall? Certain Model Year 2022-2023 BMW iX, i4 and i7 models in the US are potentially affected. Q2. What is the specific issue? Due to a software issue, monitoring of the high-voltage battery charging process may be affected. This could lead to an interruption during high-voltage battery charging, a temporary loss of power while driving, or stalling. Q3. Why are other models / vehicles not included in this Safety Recall? Other models have been manufactured with software that meets specifications. Q4. How did BMW Group become aware of the issue? BMW Group became aware of the issue through our quality control procedures. Q5. Can I continue to drive my vehicle? Yes. Q6. Can I charge my vehicle? Yes. Q7. How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW. Registration is free and will give them access to other information specific for their BMW vehicle. Q8. How and when will my vehicle be repaired? The high-voltage battery monitoring software will be updated for free and should take about one hour. Q9. Do I have to wait for BMW to contact me to have the remedy performed? No. Please contact an authorized BMW center as soon as possible to have the remedy performed. For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.
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