Recall 23V-026: Vehicle Sound Generator – 2022-2023 BMW i4, iX SAV

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January 25, 2023 NHTSA CAMPAIGN NUMBER: 23V026000

Pedestrian Warning Sound Malfunction/FMVSS 141

Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.

 

NHTSA Campaign Number: 23V026

Manufacturer BMW of North America, LLC

Components BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE

Potential Number of Units Affected 3,431

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, “Minimum Sound Requirements for Hybrid and Electric Vehicles.”

 

Remedy

Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 65 06 23
2023-02-08

RECALL 23V-026: VEHICLE SOUND GENERATOR (I20)

This Service Information Bulletin (Revision 1) replaces SI B65 06 23 dated January 2023.

 

What’s New (Specific text highlighted):

  • SIB title changed
  • Complete revision of Bulletin

 

THIS REPAIR IS MOBILE FRIENDLY

 

MODEL

E-Series Model Description Production Date
I20 iX Sports Activity Vehicle (SAV) January 13, 2022 – December 21, 2022

 

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

 

Please make sure you check your dealer inventory as soon as possible.  You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

 

SITUATION

BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW iX SAV vehicles that were produced between January 13, 2022 and December 21, 2022.

 

Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet Federal requirements.

 

CAUSE

Unfavorable software in the Receiver Audio Module (RAM).

 

CORRECTION

Program the Receiver Audio Module (RAM).

 

PROCEDURE

Program the vehicle to I-level I020-22-11-563 or higher using ISTA 4.39.36 or later (planned release date is February 9, 2023, pending verification).

Connect the battery charger to the vehicle

Connect the programming system to the vehicle (ISTA 4)

Determine measures plan

Accept and fully work through the measures plan with the control units to be programmed/encoded and enabled

Follow the rework list

Depending on the rework list, carry out a vehicle test and delete the fault memory if needed

After the programming has been fully completed, check functionality of the system.

Note: ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply (SIB 04 23 10).

For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.

 


SIB 65 07 23
2023-02-08

RECALL 23V-026: VEHICLE SOUND GENERATOR (G26)

This Service Information Bulletin (Revision 1) replaces SI B65 07 23 dated January 2023.

 

What’s New (Specific text highlighted):

  • SIB title changed
  • Complete revision of Bulletin

 

THIS REPAIR IS MOBILE FRIENDLY

 

MODEL

E-Series Model Description Production Date
G26 i4 Gran Coupe Battery Electric Vehicle (BEV) November 11, 2021 – December 22, 2022

 

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible.  You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

 

SITUATION

BMW AG is conducting a Voluntary Non-Compliance Recall (effective January 19, 2023) on certain Model Year 2022 – 2023 BMW i4 vehicles that were produced between November 11, 2021 and December 22, 2022.

Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet Federal requirements.

 

CAUSE

Unfavorable software in the Receiver Audio Module (RAM).

 

CORRECTION

Program the Receiver Audio Module (RAM).

 

PROCEDURE

Program the vehicle to I-level S18A-22-11-563 or higher using ISTA 4.39.36 or later (planned release date is February 9, 2023; pending verification).

Connect the battery charger to the vehicle

Connect the programming system to the vehicle (ISTA 4)

Determine measures plan

Accept and fully work through the measures plan with the control units to be programmed/encoded and enabled

Follow the rework list

Depending on the rework list, carry out a vehicle test and delete the fault memory if needed

After the programming has been fully completed, check functionality of the system.

Note: ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply (SIB 04 23 10).

For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.

 


Non-Compliance Recall
23V-xyz
Vehicle Sound Generator
Model Year 2022-2023 BMW i4, iX SAV
Issue Date: 01/19/2023

 

Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?

Model Year 2022-2023 BMW iX and i4 models in the US are potentially affected.

 

Q2. What is the specific issue?

Potentially affected vehicles may not generate the external artificial sound at low vehicle speeds, e.g., while slowing down at an intersection, and therefore may not meet a Federal requirement.

 

Q3. Why are other models / vehicles not included in this Non-Compliance Recall?

Other models have been programmed with software according to specifications.

 

Q4. Can I continue to drive my vehicle?

Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through its quality control procedures.

 

Q6. How will I be informed of this Non-Compliance Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.

To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free and will give them access to other information specific for their BMW vehicle.  Alternatively, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”.

 

Q7. How will my vehicle be remedied?

The vehicle will receive a software programming update for free and will take approximately one hour.

 

Q8. Do I have to wait for BMW to contact me to have the remedy performed?

Yes. We are in the process of implementing this Safety Recall to ensure that the necessary parts, tools, and procedures are available.  For the latest updates to this recall, please visit bmwusa.com/recall.

 

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Chronology :

On December 14, 2022, during a quality check at a vehicle assembly plant, it was noticed that a 2023 BMW iX did not generate an external artificial sound. During this check, it was also noted that this condition occurred sporadically. An engineering review was initiated.

Tests and analyses were performed on a range of vehicles which contained various option packages.
Preliminary analyses indicated that some test vehicles experienced the condition sporadically, while other test vehicles did not exhibit the condition.

Additional tests and analyses were conducted. A review of regulatory requirements including FMVSS 141 was performed. It was not yet clear which vehicle build configurations were potentially affected and, if so, either sporadically, or more frequently.

Further analyses involving vehicle assembly information, production system records, and vehicle build configuration specifications including software coding levels were reviewed. These reviews were conducted to determine the specific vehicle models and option packages that could potentially be affected.

On January 18, 2023, BMW determined that potentially affected vehicles may not fully conform to FMVSS 141 Section 5 and decided to conduct a voluntary recall.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue.

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
BMW I4 2022-2023
BMW IX 2022-2023

 


9 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 23V-xxx: Vehicle Sound Generator

RCMN-23V026-4788.pdf 327.216KB

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Noncompliance Notice 573 Report

RCLRPT-23V026-3963.PDF 215.603KB

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Recall Acknowledgement

RCAK-23V026-7666.pdf 652.479KB

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Remedy Instructions and TSB

RCRIT-23V026-0361.pdf 317.25KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V026-5134.pdf 643.578KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-23V026-7679.PDF 211.143KB

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Miscellaneous Document – Vehicle Sound Generator In-Car / In-App Communication – Safety Recall Reminder

RMISC-23V026-9384.pdf 32.624KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-23V026-4748.PDF 211.243KB

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Recall Quarterly Report #3, 2023-3

RCLQRT-23V026-5434.PDF 211.464KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V026&docType=RCL

 


 

BMW Diagnostic & Reprogramming

Introduction

The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:

 

ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams

 

Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams

 

You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.

 

ISTA/P Online - Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.

 

What is needed to diagnose and program with the BMW OSS?

The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".

Recall 23V-026: Vehicle Sound Generator - 2022-2023 BMW i4, iX SAV | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Recall 23V-026: Vehicle Sound Generator - 2022-2023 BMW i4, iX SAV | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Recall 23V-026: Vehicle Sound Generator - 2022-2023 BMW i4, iX SAV | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
Recall 23V-026: Vehicle Sound Generator - 2022-2023 BMW i4, iX SAV | small light MAXIFLASH PRO (ALT-MF2534)
Recall 23V-026: Vehicle Sound Generator - 2022-2023 BMW i4, iX SAV | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

Note

Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.

 


 

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Last update on 2024-02-17 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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