Safety Recall 22V-944 High-Voltage Battery – 2022-2023 BMW i4 & iX, 2023 i7

SEOCONTENT-START

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-944 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : DEC 20, 2022 NHTSA Recall No. : 22V-944 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 14,086 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 BMW iX xDrive40, iX xDrive50, iX M60 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 5,389 vehicles were manufactured with a high voltage battery electronic control unit containing software that may, during certain vehicle operating conditions, result in an interruption of electrical power. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the potentially affected vehicle population. Recall component difference to non-recall component: The7 high voltage battery electronic control unit software may not perform as intended. Production Dates : FEB 04, 2021 – OCT 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-944 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2023 BMW i4 eDrive35, i4 eDrive40, i4 M50 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 8,659 vehicles were manufactured with a high voltage battery electronic control unit containing software that may, during certain vehicle operating conditions, result in an interruption of electrical power. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the potentially affected vehicle population. Recall component difference to non-recall component: The high voltage battery electronic control unit software may not perform as intended. Production Dates : MAR 17, 2021 – OCT 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 BMW i7 xDrive60 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Approximately 38 vehicles were manufactured with a high voltage battery electronic control unit containing software that may, during certain vehicle operating conditions, result in an interruption of electrical power. Basis for recall population determination: Vehicle manufacturing information and supplier production records were reviewed to determine the potentially affected vehicle population. Recall component difference to non-recall component: The high voltage battery electronic control unit software may not perform as intended. Production Dates : FEB 22, 2022 – OCT 27, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-944 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The high voltage battery electronic control unit software may, during certain vehicle operating conditions, cause an interruption of electrical power. Specifically, a misdiagnosis can sporadically occur within the battery management electronics, which could cause the electronic control unit to reset. If a reset occurs, this could cause an interruption of electrical power. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If an interruption of electrical power occurs while driving, it may result in a brief loss of power, or stalling, which could increase the risk of a crash. However, a restart of the vehicle is possible, and would allow for continued driving. The driver would also be alerted by a warning message. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : High Voltage Battery Software Component Description : High Voltage Battery Software Component Part Number : N/A – software issue Supplier Identification : Component Manufacturer Name : Panasonic Industrial Devices Europe GmbH Address : Zeppelinstrasse 19 Lueneburg Foreign States 21337 Country : Germany Chronology : On June 22, 2022, BMW became aware of a BMW electric vehicle at a dealer in China which contained a warning lamp regarding a drivetrain issue. Diagnostics indicated that the issue pointed to the high voltage battery electronic control unit. An engineering review was initiated. Part 573 Safety Recall Report 22V-944 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Various tests and analyses were conducted including software and hardware tests, and a review of field data. Laboratory and road tests were performed. Field monitoring at that time did not indicate that any vehicle had experienced a permanent (i.e., no ability to restart) loss of power. The analyses indicated that the warranty claim rate was less than 0.1%, although there were no known cases in the US market. Nevertheless, the engineering review and field monitoring activities continued. In August and September, additional warranty cases involving a temporary (i.e., ability to restart) loss of power became known, but the rate was still well below 1%. Approximately five cases were received in the US. At that time, there were no known incidents involving a permanent loss of power. Analyses and testing continued. By late November, approximately five additional warranty cases in the US became known, and results from additional tests and analyses were available. It was suggested that, during certain vehicle operating conditions, an increase in cases involving loss of power could occur over time. Vehicle assembly information and supplier production and process records were reviewed to determine the number, and production dates, of potentially affected vehicles. On December 13, 2022, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue. Description of Remedy : Description of Remedy Program : The high voltage battery electronic control unit software will be updated. Owners will be notified by First Class mail advising them of the recall and to schedule an appointment with an authorized BMW dealer to have the remedy performed for free. If this condition were to occur to a potentially affected vehicle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recall component: High Voltage Battery Software – part number: (N/A – software) Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notification is expected to begin and end on December 20, 2022. Owner notification is expected to begin and end on February 10, 2023. Part 573 Safety Recall Report 22V-944 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : DEC 20, 2022 – DEC 20, 2022 Planned Owner Notification Date : FEB 10, 2023 – FEB 10, 2023 * NR – Not Reported

**************************************************************************************************************

SAMPLE Company BMW of North America, LLC BMW Group Company Mailing Address PO Box 1227 Westwood NJ 07675- 1227 Telephone (800) 525-7417 Fax (201) 930-8362 E-mail CustomerRelations@ bmwusa.com Internet bmwusa.com This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2022-2023 BMW i4, i7, and iX vehicles. Our records indicate that you are the owner of a potentially affected vehicle. Why are we contacting you? We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment. Please visit www.bmwusa.com/dealer to locate your nearest BMW center. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. What could happen? During monitoring of the high-voltage battery, a misdiagnosis could cause a temporary loss of power. This could also result in stalling and increase the risk of a crash. Please note that if this occurred, a warning message will be displayed, and the vehicle could be restarted. What will BMW do? The high-voltage battery management software will be updated for free, which could take about an hour. What if I am not the current owner of this vehicle? If you changed your address or sold the vehicle, you can let us know by visiting www.bmwusa.com/mybmw or by contacting BMW Customer Relations (see left side of page for contact info). If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What if I have additional questions? For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, please contact BMW Customer Relations. If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424- 9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely, BMW of North America, LLC Spanish translation on back side Traducción en español en el lado inverso Remedy is Available 1 January 2023 Dear BMW Owner / Lessee: BMW IMPORTANT SAFETY RECALL This notice applies to your vehicle, Recall Campaign No. 22V-944: High-Voltage Battery Management Software SAMPLE Empresa BMW of North America, LLC BMW Group Company Dirección postal P.O. Box 1227 Westwood, NJ 07675- 1227 Teléfono (800) 525-7417 Fax (201) 930-8362 Correo electrónico CustomerRelations@ bmwusa.com Sitio web bmwusa.com Enero de 2023 Estimado propietario o arrendatario de un vehículo BMW: Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que algunos vehículos de los modelos i4, i7 e iX de BMW, de los años 2022 y 2023, tienen un defecto relacionado con la seguridad de los vehículos motorizados. Según nuestros registros, usted es propietario de un vehículo que podría estar afectado. ¿Por qué nos comunicamos con usted? Nos complace informarle que estamos listos para realizar esta retirada. Si no se ha hecho la retirada, comuníquese de inmediato con el centro autorizado de BMW para programar una cita. Visite www.bmwusa.com/dealer para encontrar el centro de BMW más cercano. Si usted no es la única persona que conduce este vehículo, comparta esta información importante con los otros conductores y pasajeros. ¿Qué podría suceder? Durante el control de la batería de alto voltaje, un diagnóstico erróneo podría causar un corte temporario de la electricidad. Esto también podría hacer que el auto se detenga, lo que podría aumentar el riesgo de accidentes. Tenga en cuenta que, si esto sucede, se mostrará un mensaje de advertencia y podrá volver a darle arranque al vehículo. ¿Qué hará BMW? Se actualizará sin cargo el software de control de la batería de alto voltaje, lo que podría tardar aproximadamente una hora. ¿Qué sucede si no soy el propietario actual de este vehículo? Si cambió su dirección o vendió el vehículo, nos puede avisar visitando el sitio web www.bmwusa.com/mybmw o comunicándose con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (consulte la información de contacto en el lado izquierdo de la página). Si usted es arrendador del vehículo, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días. ¿Qué debo hacer si tengo más preguntas? Para ver las últimas actualizaciones sobre esta retirada, visite el sitio web www.bmwusa.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con su centro autorizado de BMW. Si necesita más ayuda, comuníquese con el Servicio de Atención al Cliente de BMW. Si el centro de BMW no puede solucionar el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), en 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Línea gratuita directa de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar el sitio web http://www.safercar.gov. Le garantizamos que nos importa su seguridad y le pedimos disculpas si esta retirada le causa algún inconveniente. Les recomendamos que usted y sus pasajeros usen el cinturón de seguridad en todo momento. Atentamente. BMW of North America, LLC Spanish translation on back side Traducción en español en el reverso Hay una reparación disponible 1 BMW IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD Este aviso se aplica a su vehículo, Campaña de retirada n.º 22V-944: Software de control de la batería de alto voltaje

SEOCONTENT-END