Windshield Seal – 2023 BMW X5 SAV & X7 SAV

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November 2, 2022 NHTSA CAMPAIGN NUMBER: 22V820000

Windshield May Not Be Attached Properly

An electrical short-circuit increases the risk of a fire.

 

NHTSA Campaign Number: 22V820

Manufacturer BMW of North America, LLC

Components VISIBILITY

Potential Number of Units Affected 47

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.

 

Remedy

Dealers will inspect the windshield seal and as necessary, remove and reinstall the windshield with a new seal, free of charge. Owner notification letters were mailed December 30, 2022. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 51 18 22
2022-11-15

RECALL 22V-820: WINDSHIELD NOT PROPERLY BONDED

MODEL

E-Series Model Description Production Date
G05 X5 Sports Activity Vehicle September 20, 2022
G07 X7 Sports Activity Vehicle

 

AFFECTED VEHICLES

Affected vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA NEXT or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW vehicles that were produced on September 20, 2022.

As of November 2, 2022, this delivery stop has been upgraded to a safety recall.

During vehicle assembly, the windshield on the passenger side of the bottom A-pillar may not have been properly sealed to the vehicle.

Note: If the windshield was not properly bonded, the glove compartment and passenger footwell area may become wet. As a result, the control units that are located in that area may get damaged and potentially create a short circuit, and consequently, a thermal event cannot be ruled out.

 

CAUSE

Error during windshield assembly.

 

CORRECTION

Inspect the front windshield adhesive on the passenger side bottom A-pillar and rework if necessary.

 

PROCEDURE

1. Remove the passenger side A-pillar trim panel following repair instructions listed in AIR/ISTA (51 43 201).

2. Remove the passenger side windshield gutter strip following the repair instructions listed in AIR/ISTA (51 31 030).

3. Note: Two people are required for this step. Using a compressed air gun, blow air from the inside of the windshield (bottom right corner). At same time, spray soap and water into the area between the body and the windshield from the outside (bottom right corner).

 

If soap bubbles do not form in the area between the body and the windshield, the adhesive bond of the windshield is OK, and the technical campaign can be closed

If soap bubbles form in the area between the body and windshield, the adhesive bond of the windshield is NOT OK: Proceed to Step 4 

4. Remove the windshield following the repair instructions listed in ISTA/AIR (51 31 00).

 In addition, the passenger side footwell area must be checked for any water ingress- proceed to step 5

5. Remove the side trim panel footwell on the passenger side A-pillar following the repair instruction list inAIR/ISTA (51 43 075).

6. Fold back the floor carpet and inspect the area for any water ingress. Dry it if necessary.

7. After the repair is complete, reassemble the vehicle according to the repair instructions.

 

PARTS INFORMATION

Only use and invoice the part numbers below.

Part Number Description Quantity
83 19 2 289 180 Windshield adhesive kit Sublet
51 31 7 288 462 Bump stop 6
51 31 2 996 980 Bump stop 2
51 48 7 458 549 Sound insulation windshield 2

 

 


Safety Recall
22V-xyz
Windshield Seal
Model Year 2023
BMW X5, SAV, X7 SAV
Issue Date: 11/02/2022

 

Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

A small number of Model Year 2023 BMW X5 SAV and X7 SAV models in the US are potentially affected.

 

Q2. What is the specific issue?

The windshield may not have been properly sealed to the vehicle during assembly.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

Other models have a windshield that was properly sealed during vehicle assembly.

 

Q4. Can I continue to drive my vehicle?

Yes. However, when you are notified by BMW of this Safety Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through its quality control procedures.

 

Q6. How will I be informed of this Safety Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.

To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”.

 

Q7. How will my vehicle be remedied?

The windshield seal will be inspected and, if necessary, the windshield will be removed and reattached with an updated seal for free and should take about two to three hours.

 

Q8. Do I have to wait for BMW to contact me to have the remedy performed?

Yes.  We are in the process of implementing this Safety Recall campaign to ensure that the necessary parts are at the BMW centers.  For the latest updates to this Safety Recall, please visit bmwusa.com/recall.

 


Chronology :

On September 21, 2022, during end-of-line quality assurance testing, it was noticed that water was present in the interior of a vehicle. A review of vehicle manufacturing processes was immediately initiated.

The review indicated that a vehicle assembly robot, which attaches and seals the windshield to the vehicle, had been recently programmed. Further information indicated that this programming effort could allow a windshield to not be appropriately attached and sealed to the vehicle body structure.

Testing was conducted to determine the possibility and extent of water ingress to the vehicle interior and, if water was present, potential affects upon vehicle operation. Test results indicated that water ingress could occur and, if present, could travel to and contact the power distribution box and/or an electronic control unit.

Vehicle assembly information was reviewed to determine the number and production date range of potentially affected vehicles.

On October 27, 2022, BMW decided to conduct a voluntary safety recall.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
BMW X5 2023
BMW X7 2023

 


9 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Notification re BMW Recall 22V-xxx: Windshield Seal – Update 11/2/2022

RCMN-22V820-4306.pdf 271.373KB

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Defect Notice 573 Report

RCLRPT-22V820-6946.PDF 215.588KB

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Recall Acknowledgement

RCAK-22V820-5630.pdf 645.176KB

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Remedy Instructions and TSB

RCRIT-22V820-0412.pdf 255.618KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V820-3641.pdf 667.651KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V820-1818.PDF 211.128KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V820-4892.PDF 211.233KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V820-6725.PDF 211.316KB

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Miscellaneous Document – In-Car / In-App Communication – Safety Recall Reminder 12 Sep 2023

RMISC-22V820-5288.pdf 32.987KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V820&docType=RCL

 


 

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