Recall 22V-860: Telematics Control Unit – 2023 BMW 7 Series & i7

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November 21, 2022 NHTSA CAMPAIGN NUMBER: 22V860000

Location May Be Unavailable for Emergency Response

Emergency response may be delayed without the vehicle location information, increasing the risk of injury.

 

NHTSA Campaign Number: 22V860

Manufacturer BMW of North America, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 169

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.

 

Remedy

Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 84 13 22
2023-01-12

RECALL 22V-860: TELEMATICS CONTROL UNIT

This Service Information Bulletin (Revision 3) replaces SI B84 13 22 dated November 2022.

 

What’s New:

  • Recall # added to SIB title
  • Recall # added to Attachment

 

MODEL

E-Series Model Description Production Date
G70 7 Series Sedan, i7 xDrive60 Sedan Battery Electric Vehicle (BEV) July 4, 2022 – November 11, 2022

 

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible.  Tomorrow, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

 

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective November 15, 2022) on a small number of Model Year 2023 BMW 7 Series and i7 Sedan models that were produced between July 4, 2022 and November 11, 2022.

The Recall Notice has been attached for further information.

Sporadically, there is no vehicle position for navigation or emergency call available.

No Check-Control-Message or indication of fault will display for the customer.

 

CAUSE

Global Satellite System Receiver in the Telematics Control Unit (WAVE-11) does not activate sporadically.

 

CORRECTION

Program the Telematics Control Unit (WAVE-11).

 

PROCEDURE

Program the Telematics Control Unit (WAVE-11) to I-Level G070-22-11-530, available with ISTA 4.38.3x on November 16, 2022.

Connect the battery charger to the vehicle.

Connect the programming system to the vehicle (ISTA 4).

Determine measures plan.

Accept and fully work through the measures plan with the control units to be programmed/encoded and enabled.

Follow the rework list.

Depending on the rework list, carry out a vehicle test and delete the fault memory if needed. After the programming has been fully completed, check functionality of the system.

 

Note: ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

 

Always connect a BMW-approved battery charger/power supply (SIB 04 23 10).

 

For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.

 


Chronology :

On July 6, 2022, BMW became aware of an incident involving a Model Year 2023 BMW 740i test vehicle in which the emergency call function was being evaluated during a road test. During the test, the vehicle location info was not able to be transmitted to the emergency responder call center. An engineering review was
initiated.

During August and September, preliminary information and analyses could not determine if the issue involved the telecommunications cellular network, the electrical architecture and programming of the test vehicle, supplier programming of the electronic control unit, and/or other factors. Further analyses were performed, and discussions with the supplier continued.

In late September, information was received from a vehicle assembly plant that, during quality testing, a similar issue had occurred.

During October, additional analyses were performed. Further results indicated that the issue was likely due to supplier programming of the respective electronic control unit.

Vehicle assembly information and supplier production records were reviewed to determine the number and production date range of potentially affected vehicles.

On November 14, 2022, BMW decided to conduct a voluntary safety recall.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
BMW 740I 2023
BMW 760I 2023
BMW I7 2023

 


10 Associated Documents

Remedy Instructions and TSB

RCRIT-22V860-9275.pdf 170.715KB

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Recall Acknowledgement

RCAK-22V860-3714.pdf 645.59KB

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Remedy Instructions and TSB

RCRIT-22V860-9903.pdf 185.142KB

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Defect Notice 573 Report

RCLRPT-22V860-2405.PDF 215.406KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 22V-xxx: Telematics Control Unit

RCMN-22V860-7171.pdf 231.017KB

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Recall 573 Report – 1/10/23

RCLRPT-22V860-8190.PDF 215.646KB

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Remedy Instructions and TSB

RCRIT-22V860-8681.pdf 188.831KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V860-9177.pdf 627.04KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-22V860-6031.PDF 211.138KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-22V860-0110.PDF 211.236KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V860&docType=RCL

 


 

BMW Diagnostic & Reprogramming

Introduction

The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:

 

ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams

 

Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams

 

You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.

 

ISTA/P Online - Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.

 

What is needed to diagnose and program with the BMW OSS?

The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".

Recall 22V-860: Telematics Control Unit - 2023 BMW 7 Series & i7 | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Recall 22V-860: Telematics Control Unit - 2023 BMW 7 Series & i7 | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Recall 22V-860: Telematics Control Unit - 2023 BMW 7 Series & i7 | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
Recall 22V-860: Telematics Control Unit - 2023 BMW 7 Series & i7 | small light MAXIFLASH PRO (ALT-MF2534)
Recall 22V-860: Telematics Control Unit - 2023 BMW 7 Series & i7 | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

Note

Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.

 


 

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Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

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