Recall 22V-747 Rearview Camera – 2023 BMW 3 Series

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October 7, 2022 NHTSA CAMPAIGN NUMBER: 22V747000

Obstructed Rearview Camera Image/FMVSS 111

An obstructed rearview image can reduce the driver’s visibility of what is behind the vehicle, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V747

Manufacturer BMW of North America, LLC

Components BACK OVER PREVENTION

Potential Number of Units Affected 1,296

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2023 330e and 330e xDrive hybrid electric vehicles. After shifting into reverse, the rearview camera software may cause a portion of the rearview image to be obstructed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed November 21, 2022. Owners may contact BMW customer service at 1-80-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 65 14 22
2022-10-20

RECALL 22V-747: REARVIEW CAMERA

This Service Information Bulletin (Revision 3) replaces SI 65 14 22 dated October 2022.

 

What’s New:

  • Recall # added to SIB title and Attachments
  • Cause, Correction added
  • Procedure: repair solution provided
  • Claim information provided

 

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

 

MODEL

E-Series Model Description Production Date
G20 3 Series Sedan August 3, 2022 – October 4, 2022

 

AFFECTED VEHICLES

Affected vehicles which require this Recall to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA NEXT or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG has issued a Delivery Stop on certain Model Year 2023 BMW 330e models that were produced between August 3, 2022 and October 4, 2022.

As of October 6, 2022, this campaign has been upgraded to a Non-Compliance Recall.

Due to a software issue involving the rearview camera, potentially affected vehicles may not meet a Federal requirement.   In certain vehicle operating conditions, the rearview camera image may be partially blocked.

The Recall Notice and Q&A have been attached for further information.

 

CAUSE

Software error in the MGU (Media Graphics Unit).

 

CORRECTION

Update the vehicle software with ISTA 4.38.1x or higher.

 

PROCEDURE

Determine what is the vehicle’s current I-level by either using AIR or the ISPA NEXT application, and as applicable:

Program the vehicle using ISTA 4.38.1x or higher (estimated release October 25, 2022; pending verification).

Model Target Integration level
G20 (3 Series Sedan) S18A-22-07-559 or higher

 

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming. 

For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.

 


Non-Compliance Recall
22V-xyz
Rearview Camera
Model Year 2023
BMW 330e
Issue Date: 10/06/2022

 

Q1. Which BMW Group models in the US are potentially affected by this Non-Compliance Recall?

Model Year 2023 BMW 330e models in the US are potentially affected.

 

Q2. What is the specific issue?

Due to a software issue involving the rearview camera, potentially affected vehicles may not meet a Federal requirement.  In certain vehicle operating conditions, the rearview camera image may be partially blocked.

 

Q3. Why are other models / vehicles not included in this Non-Compliance Recall?

Other models have been programmed with appropriate rearview camera software.

 

Q4. Can I continue to drive my vehicle?

Yes. However, when you are notified by BMW of this Non-Compliance Recall, please contact an authorized BMW center to schedule an appointment as soon as possible. For the latest updates to this Non-Compliance Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. How did BMW Group become aware of the issue?

BMW Group became aware of the issue through our quality control procedures.

 

Q6. How will I be informed of this Non-Compliance Recall?

Owners of potentially affected vehicles will be notified via First Class mail and requested to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer.

To ensure BMW has the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW.  Registration is free and will give them access to other information specific for their BMW vehicle.

 

Q7. How will my vehicle be remedied?

The rearview camera software on your vehicle will be updated for free, and should take about an hour.

 

Q8. Do I have to wait for my letter to have my vehicle updated?

Yes.  We are in the process of implementing this Non-Compliance Recall to ensure that the necessary parts, tools, and procedures are available.  For the latest updates to this recall, please visit bmwusa.com/recall.

 


Chronology :

On August 26, 2022, BMW became aware of a potential issue during testing when the rearview camera image may not have displayed as intended in certain vehicle operating conditions when shifting into Reverse gear. An engineering review was initiated.

During September, functional tests were performed involving various vehicle build configurations and operational settings. A review of rearview camera regulatory requirements including FMVSS 111 was conducted. Analyses of vehicle software configurations and engineering releases were performed. Preliminary information suggested that a complete rearview camera image may not be visible under certain vehicle operating conditions.

Vehicle assembly information, production system records, and vehicle build configuration specifications including software coding levels were reviewed. These reviews were conducted to determine the specific vehicle models and option packages that could be potentially affected.

On September 30, 2022, it was determined that potentially affected vehicles may not fully conform to FMVSS 111 Section 5.5.5. As a result, BMW decided to conduct a voluntary recall.

BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries that may be related to this issue.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
BMW 330E 2023

 


8 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Message re BMW Recall 22V-xxx: Rearview Camera

RCMN-22V747-3714.pdf 267.2KB

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Noncompliance Notice 573 Report

RCLRPT-22V747-5185.PDF 214.414KB

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Recall Acknowledgement

RCAK-22V747-8548.pdf 645.095KB

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Remedy Instructions and TSB

RCRIT-22V747-4530.pdf 219.398KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V747-2854.pdf 686.721KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V747-3699.PDF 211.136KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V747-4785.PDF 211.24KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V747-1333.PDF 211.325KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V747&docType=RCL

 


 

BMW Diagnostic & Reprogramming

Introduction

The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:

 

ISTA Diagnosis Application

Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).

  • Fault Code Diagnosis
  • Test Plans
  • Repair Instructions (E30 or higher)
  • Technical Data
  • Wiring diagrams

 

Web ISTA Information Application

WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.

  • Repair Instructions (E30 or higher)
  • Technical Data
  • Tightening torques
  • Wiring diagrams

 

You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.

 

ISTA/P Online - Control Module Reprogramming

With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming.  For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a "Pass-Thru Tool (PTT)" that fulfills the requirements of the SAE J2534 standard.

 

What is needed to diagnose and program with the BMW OSS?

The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface "integrated communication optical module (ICOM)" or use a J2534 "Pass Thru Tool (PTT)".

Recall 22V-747 Rearview Camera - 2023 BMW 3 Series | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Recall 22V-747 Rearview Camera - 2023 BMW 3 Series | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Recall 22V-747 Rearview Camera - 2023 BMW 3 Series | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
Recall 22V-747 Rearview Camera - 2023 BMW 3 Series | small light MAXIFLASH PRO (ALT-MF2534)
Recall 22V-747 Rearview Camera - 2023 BMW 3 Series | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

Note

Connection to OSS works only on PCs where no proxy connections are used.

For information about vehicle reprogramming and diagnostics using J2534 click here.

 


 

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Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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