Damaged Link Strut May Affect Riding Stability – 2019-2020 BMW K1600 GT, K1600 GTL, & K1600 B Motorcycles

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January 21, 2022 NHTSA CAMPAIGN NUMBER: 22V023000

Damaged Link Strut May Affect Riding Stability

A damaged link strut can cause the rear of the motorcycle to contact the rear wheel, affecting riding stability and control, and increasing the risk of a crash.

 

NHTSA Campaign Number: 22V023

Manufacturer BMW of North America, LLC

Components SUSPENSION

Potential Number of Units Affected 1,625

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2019-2020 K1600 GT, K1600 GTL, and K1600 B motorcycles. The link strut connecting the rear suspension to the frame may have insufficient strength, which can cause the link strut to become damaged.

 

Remedy

Dealers will replace the rear link strut, free of charge. Interim owner notification letters to inform owners of the safety risk were mailed on March 11, 2022. Owner notification letters were mailed June 21, 2022. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW Motorcycle has a Recall

 


Recall 22V-023 Rear Strut Link K1600 GT, K1600 GTL and K 1600 B 

MY 2019-2020

BMW Motorrad is announcing Safety Recall 22V-023 for Model Year 2019-2020 K1600 GT, K 1600 GTL and K 1600 B produced between 07/19/2018 thru 06/29/2020. Potentially affected motorcycles were equipped with a rear strut link produced by the supplier which, over time, may become damaged.  This could affect rider handling and control and increase the risk of a crash.

Vehicles will be flagged with campaign code 0000334600 shortly. If you have a vehicle in your new/used inventory matching the above description it cannot be retailed until repaired. Due to the older production range, only a handful of vehicles in dealer inventory may be affected.

The fix will be to replace the rear strut link, parts are expected to be available in early April. Customers will be receiving a letter informing them of the recall in the next 60 days. A service bulletin is currently being drafted and will be available in TIS shortly and linked to the campaign code.

 

NHTSA STATEMENT 

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.

Feb 1, 2022,

 


UPDATE: Recall 22V-023 Rear Strut Link K1600 GT, K1600 GTL and K 1600 B MY 2017-2020

BMW Motorrad is announcing an update regarding Safety Recall 22V-023.

The range of affected units has been expanded to Model Year 2017-2020 K1600 GT, K 1600 GTL and K 1600 B produced inclusively between 10/11/2016 and 06/29/2020. Potentially affected motorcycles were equipped with a rear strut link which, over time, may become damaged.  This could affect rider handling and control and increase the risk of a crash.

The additional affected vehicles will be flagged with campaign code 0000334600 shortly. If you have a vehicle in your new/used inventory matching the above description it cannot be retailed until repaired. Due to the older production range, only a handful of vehicles in dealer inventory may be affected.

The fix will be to replace the rear strut link. Customers will be receiving a letter informing them of the recall in the next 60 days.

Service bulletin SIB 33 01 22 has been published in TIS and linked to the campaign code. Part ordering for the suspension link will be done using the special campaign ordering process outlined in this Service Bulletin.

Aug 18, 2022

 


SIB 33 01 22
2022-03-07

RECALL 22V-023: REPLACE REAR LINK STRUT

MODEL

Model Model Description Production Date
K48 K 1600 GT/GTL July 19, 2018 – June 29, 2020
K61 K 1600 B July 19, 2018 – June 29, 2020

 

The affected vehicles have been marked with campaign number 0000334600 in AIR.

In order to determine if a specific vehicle is affected by this campaign it will be necessary to verify the vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is always the recommended method for determining open campaigns and vehicle stops.

 

NHTSA STATEMENT

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.

SITUATION

 

The link strut in the rear suspension may become damaged over time, affecting rider handling and control, and increasing the risk of a crash.

 

PROCEDURE

Replace the link strut according to Repair Instruction “33 54 005 – Replacing link strut”; see part list below.

 

PARTS INFORMATION

Orders can be placed with the special campaign ordering process outlined below and will be released as parts arrive. This new process will be used for the entire campaign.

PLEASE FOLLOW THE BELOW PROCEDURE FOR ORDERING PARTS. IDS TICKETS ARE NOT

NECESSARY TO OBTAIN PARTS.  Each VIN can only be ordered once.  Do not place an order for a customer’s bike unless the bike is at the dealership or the customer has scheduled an appointment.

 

YOCV Campaign Number: 3103662241

Parts for this category should be ordered using the “YOCV Campaign” order type function in DCSnet. Attached you will find step by step instructions for placing this order with this order type.   You will need to order by the below campaign number using the full VIN of the relevant motorcycle.

Only the strut link will be allocated through the Campaign System. The remaining required parts are common parts and should be ordered by dealers as needed through normal parts ordering process.

If you have an ordering issue using the above process, please open an IDS Ticket including the VIN and detailed description.

 

Order using the YOCV Campaign number: 3103662241

33 54 8 560 165 Pivot strut 1

 

Regular part ordering process:

07 12 9 905 658 ISA bolt M12×1.5×80 – MK 2
07 11 9 906 050 Hexagon nut M12×1.5-10 ZNS3 1
51 11 7 707 528 Oval-head screw with collar M5×10-A2-80- MK 1
06 32 7 657 949 Bolt M5×16-A2-80-MK 1

 


Safety Recall
22V-023
Rear Link Strut
Model Year 2019-2020
BMW K1600
Initial Release:  02/11/2022

 

Q1. Which BMW models in the US are potentially affected by this Safety Recall?

Certain Model Year 2019-2020 BMW K1600 models in the US are potentially affected.

 

Q2. What is the specific issue?

A rear link strut, that connects the rear suspension to the frame, may not have been produced to specifications by the supplier.  Over time, the strut could become damaged, which could allow the rear of the motorcycle to contact the rear wheel.

 

Q3. What can happen as a result of this issue?

If the rear of the motorcycle contacts the rear wheel, this could affect riding stability and control, and increase the risk of a crash.

 

Q4. Can I continue to ride my motorcycle?

Yes.  However, when you are notified by BMW of this safety recall, please contact an authorized BMW motorcycle dealer to have the remedy performed as soon as possible.  If you are not the only rider of this motorcycle, please advise all other riders of this important information.

 

Q5. How did BMW become aware of this issue?

BMW became aware of this issue through its quality control procedures.

 

Q6. Why are other BMW motorcycles not included in this Safety Recall?

Other motorcycles were equipped with a rear link strut that was produced to specifications by the supplier.

 

Q7. Can I determine if this issue exists on my motorcycle?

No.

 

Q8. How will my motorcycle be repaired?

The rear link strut will be replaced.

 

Q9. How will I be informed of this Safety Recall?

Letters are being mailed to affected owners via First Class mail advising them of this safety recall and requesting them to schedule an appointment with an authorized BMW Motorcycle dealer to have the remedy performed.  Please visit bmwmotorcycles.com/dealer to locate an authorized BMW Motorcycle dealer.

 

Q10. How long will the repair take?

The remedy will be performed at no charge to the customer, and should take several hours.  Additional time may be necessary for drop-off and pick-up of the motorcycle.

 

Q11. Do I have to wait for my letter in order to have my motorcycle serviced?

Yes.  BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW Motorcycle dealer to have the remedy performed.  Please visit bmwmotorcycles.com/recall for the latest updates to this Safety Recall.

 


TREAD ACT Dealer Quick Tips

(the following information does not replace the information found in the BMW Motorrad Warranty Policy and Procedure Manual. See sections 5 “Tread Act Customer Reimbursement” & 7 “Claim Entry – Special Situations” for full details.)

Recall campaign check:

  1. Verify in AIR that the VIN was affected by the recall campaign.
  2. If the recall process has an “inspection” or “check” process, have the customer bring the vehicle in for inspection/check.
  3. If the vehicle does not pass the inspection, perform the recall.
  4. If the vehicle passes the inspection, claim the inspection/check on the current repair order. This will clear the recall “flag” from the vehicle VIN once a claim is submitted.

Previous repair, customer reimbursement request with repair invoice:

  1. Verify in AIR that the VIN was affected by the recall campaign
  2. Obtain a copy of the paid repair order.
  3. Expenses for repairs performed more than 10 days after the owner notification was sent by BMW are not eligible for reimbursement.
  4. Verify that the repair made pertains to the recall campaign. Only the repair outlined in the published safety recall service bulletin is eligible for reimbursement.
  5. Inspect the vehicle (if available) to make sure it complies with the approved recall repair procedure.
  6. Claim the “inspection/check” process using the claim information in the service information bulletin. This will clear the recall “flag” from the vehicle VIN.
  7. Submit a warranty claim for reimbursement under defect code 85 99 00 45 NA for the amount requested under sublet 03. FAS should not be used.
  8. The Manufacturer’s Suggested Retail Price (MSRP) for BMW Genuine Parts will be considered as the guideline for reasonable part charges.
  9. Use current repair date and mileage for claim submission.
  10. Retain copies of the customer paid invoice and the current repair invoice in your records.
  11. Then the dealer reimburses the customer directly.

If you have any questions about this process, please submit an IDS warranty ticket.

 


22V-023
Amendment 1
Chronology
11 Aug 2022

On July 22, 2021, BMW became aware of an incident in China involving a 2020 BMW K1600 GT.  It was reported that the rear link strut had broken, and the rear of the motorcycle had contacted the rear wheel.  The rider was able to control the motorcycle.

In October and November, two further field reports from China, involving two 2020 BMW K1600 B models were received.  Preliminary information suggested that these incidents may also have involved a possible issue with the rear link strut.  In both cases, the rider was able to control the motorcycle.  An engineering review was initiated along with discussions with the supplier.  Parts were requested for return and analysis.

Technical specifications of the rear link strut, and supplier production process records, were examined.  The field returned parts were tested and analyzed, and it was found that they did not have the specified strength characteristics.  After the engineering review and discussions with the supplier, it was determined that the rear suspension link struts may not have been produced to specifications as a result of a heat treatment anomaly in the supplier production process.

Motorcycle assembly information and supplier production records were reviewed to identify the production volume and date range of potentially affected motorcycles.

On January 13, 2022, BMW decided to conduct a voluntary safety recall.

BMW has not received any reports, nor is BMW otherwise aware of any accident or injuries associated with this issue.

After the implementation of 22V-023, and due to evolving concerns based upon supplier production records, the field continued to be monitored, and a parts return program was initiated in Germany.  The parts return program was able to collect approximately 50 parts for testing and analyses.  Of these parts, approximately 25% were shown to not have been produced to specifications by the supplier.  As a result, it was deemed necessary to include additional potentially affected motorcycles in the recall.

On August 4, 2022, BMW decided to expand the voluntary safety recall.

BMW has not received any reports, nor is BMW otherwise aware of any accident or injuries associated with this issue for the expanded population.

 


6 Affected Products

Vehicles

MAKE MODEL YEAR
BMW K 1600 B 2019-2020
BMW K 1600 GT 2019-2020
BMW K 1600 GTL 2019-2020

 


13 Associated Documents

Defect Notice 573 Report

RCLRPT-22V023-5645.PDF 216.281KB

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Recall Acknowledgement

RCAK-22V023-9744.pdf 644.963KB

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Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re Recall 22V-023 Rear Strut Link K1600 GT, K1600 GTL and K 1600 B

RCMN-22V023-3829.pdf 90.001KB

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Remedy Instructions and TSB

RCRIT-22V023-3406.pdf 426.493KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V023-7850.pdf 292.234KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V023-7778.pdf 718.461KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V023-8404.PDF 211.143KB

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Miscellaneous Document – Amendment 1 Chronology 11 Aug 2022

RMISC-22V023-8065.pdf 59.021KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re BMW Motorrad is announcing an update regarding Safety Recall 22V-023

RCMN-22V023-8869.pdf 84.087KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V023-4626.pdf 689.682KB

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Recall 573 Report – 8/11/22

RCLRPT-22V023-8984.PDF 215.206KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V023-9000.PDF 211.244KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V023-6230.PDF 211.333KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V023&docType=RCL

 


 

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