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January 21, 2022 NHTSA CAMPAIGN NUMBER: 22V023000
Damaged Link Strut May Affect Riding Stability
A damaged link strut can cause the rear of the motorcycle to contact the rear wheel, affecting riding stability and control, and increasing the risk of a crash.
NHTSA Campaign Number: 22V023
Manufacturer BMW of North America, LLC
Components SUSPENSION
Potential Number of Units Affected 1,625
Summary
BMW of North America, LLC (BMW
) is recalling certain 2019-2020 K1600 GT, K1600 GTL, and K1600 B motorcycles. The link strut connecting the rear suspension to the frame may have insufficient strength, which can cause the link strut to become damaged.
Remedy
Dealers will replace the rear link strut, free of charge. Interim owner notification letters to inform owners of the safety risk were mailed on March 11, 2022. Owner notification letters were mailed June 21, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your BMW Motorcycle has a Recall
Recall 22V-023 Rear Strut Link K1600 GT, K1600 GTL and K 1600 B
MY 2019-2020
BMW Motorrad is announcing Safety Recall 22V-023 for Model Year 2019-2020 K1600 GT, K 1600 GTL and K 1600 B produced between 07/19/2018 thru 06/29/2020. Potentially affected motorcycles were equipped with a rear strut link produced by the supplier which, over time, may become damaged. This could affect rider handling and control and increase the risk of a crash.
Vehicles will be flagged with campaign code 0000334600 shortly. If you have a vehicle in your new/used inventory matching the above description it cannot be retailed until repaired. Due to the older production range, only a handful of vehicles in dealer inventory may be affected.
The fix will be to replace the rear strut link, parts are expected to be available in early April. Customers will be receiving a letter informing them of the recall in the next 60 days. A service bulletin is currently being drafted and will be available in TIS shortly and linked to the campaign code.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
Feb 1, 2022,
UPDATE: Recall 22V-023 Rear Strut Link K1600 GT, K1600 GTL and K 1600 B MY 2017-2020
BMW Motorrad is announcing an update regarding Safety Recall 22V-023.
The range of affected units has been expanded to Model Year 2017-2020 K1600 GT, K 1600 GTL and K 1600 B produced inclusively between 10/11/2016 and 06/29/2020. Potentially affected motorcycles were equipped with a rear strut link which, over time, may become damaged. This could affect rider handling and control and increase the risk of a crash.
The additional affected vehicles will be flagged with campaign code 0000334600 shortly. If you have a vehicle in your new/used inventory matching the above description it cannot be retailed until repaired. Due to the older production range, only a handful of vehicles in dealer inventory may be affected.
The fix will be to replace the rear strut link. Customers will be receiving a letter informing them of the recall in the next 60 days.
Service bulletin SIB 33 01 22 has been published in TIS and linked to the campaign code. Part ordering for the suspension link will be done using the special campaign ordering process outlined in this Service Bulletin.
Aug 18, 2022
SIB 33 01 22
2022-03-07
RECALL 22V-023: REPLACE REAR LINK STRUT
MODEL
Model | Model Description | Production Date |
K48 | K 1600 GT/GTL | July 19, 2018 – June 29, 2020 |
K61 | K 1600 B | July 19, 2018 – June 29, 2020 |
The affected vehicles have been marked with campaign number 0000334600 in AIR.
In order to determine if a specific vehicle is affected by this campaign it will be necessary to verify the vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is always the recommended method for determining open campaigns and vehicle stops.
NHTSA STATEMENT
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts.
SITUATION
The link strut in the rear suspension may become damaged over time, affecting rider handling and control, and increasing the risk of a crash.
PROCEDURE
Replace the link strut according to Repair Instruction “33 54 005 – Replacing link strut”; see part list below.
PARTS INFORMATION
Orders can be placed with the special campaign ordering process outlined below and will be released as parts arrive. This new process will be used for the entire campaign.
PLEASE FOLLOW THE BELOW PROCEDURE FOR ORDERING PARTS. IDS TICKETS ARE NOT
NECESSARY TO OBTAIN PARTS. Each VIN can only be ordered once. Do not place an order for a customer’s bike unless the bike is at the dealership or the customer has scheduled an appointment.
YOCV Campaign Number: 3103662241
Parts for this category should be ordered using the “YOCV Campaign” order type function in DCSnet. Attached you will find step by step instructions for placing this order with this order type. You will need to order by the below campaign number using the full VIN of the relevant motorcycle.
Only the strut link will be allocated through the Campaign System. The remaining required parts are common parts and should be ordered by dealers as needed through normal parts ordering process.
If you have an ordering issue using the above process, please open an IDS Ticket including the VIN and detailed description.
Order using the YOCV Campaign number: 3103662241
33 54 8 560 165 | Pivot strut | 1 |
Regular part ordering process:
07 12 9 905 658 | ISA bolt M12×1.5×80 – MK | 2 |
07 11 9 906 050 | Hexagon nut M12×1.5-10 ZNS3 | 1 |
51 11 7 707 528 | Oval-head screw with collar M5×10-A2-80- MK | 1 |
06 32 7 657 949 | Bolt M5×16-A2-80-MK | 1 |
Safety Recall
22V-023
Rear Link Strut
Model Year 2019-2020
BMW K1600
Initial Release: 02/11/2022
Q1. Which BMW models in the US are potentially affected by this Safety Recall?
Certain Model Year 2019-2020 BMW K1600 models in the US are potentially affected.
Q2. What is the specific issue?
A rear link strut, that connects the rear suspension to the frame, may not have been produced to specifications by the supplier. Over time, the strut could become damaged, which could allow the rear of the motorcycle to contact the rear wheel.
Q3. What can happen as a result of this issue?
If the rear of the motorcycle contacts the rear wheel, this could affect riding stability and control, and increase the risk of a crash.
Q4. Can I continue to ride my motorcycle?
Yes. However, when you are notified by BMW of this safety recall, please contact an authorized BMW
motorcycle dealer to have the remedy performed as soon as possible. If you are not the only rider of this motorcycle, please advise all other riders of this important information.
Q5. How did BMW become aware of this issue?
BMW became aware of this issue through its quality control procedures.
Q6. Why are other BMW motorcycles not included in this Safety Recall?
Other motorcycles were equipped with a rear link strut that was produced to specifications by the supplier.
Q7. Can I determine if this issue exists on my motorcycle?
No.
Q8. How will my motorcycle be repaired?
The rear link strut will be replaced.
Q9. How will I be informed of this Safety Recall?
Letters are being mailed to affected owners via First Class mail advising them of this safety recall and requesting them to schedule an appointment with an authorized BMW Motorcycle dealer to have the remedy performed. Please visit bmwmotorcycles.com/dealer to locate an authorized BMW
Motorcycle dealer.
Q10. How long will the repair take?
The remedy will be performed at no charge to the customer, and should take several hours. Additional time may be necessary for drop-off and pick-up of the motorcycle.
Q11. Do I have to wait for my letter in order to have my motorcycle serviced?
Yes. BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW
Motorcycle dealer to have the remedy performed. Please visit bmwmotorcycles.com/recall for the latest updates to this Safety Recall.
TREAD ACT Dealer Quick Tips
(the following information does not replace the information found in the BMW Motorrad Warranty Policy and Procedure Manual. See sections 5 “Tread Act Customer Reimbursement” & 7 “Claim Entry – Special Situations” for full details.)
Recall campaign check:
- Verify in AIR that the VIN was affected by the recall campaign.
- If the recall process has an “inspection” or “check” process, have the customer bring the vehicle in for inspection/check.
- If the vehicle does not pass the inspection, perform the recall.
- If the vehicle passes the inspection, claim the inspection/check on the current repair order. This will clear the recall “flag” from the vehicle VIN once a claim is submitted.
Previous repair, customer reimbursement request with repair invoice:
- Verify in AIR that the VIN was affected by the recall campaign
- Obtain a copy of the paid repair order.
- Expenses for repairs performed more than 10 days after the owner notification was sent by BMW
are not eligible for reimbursement.
- Verify that the repair made pertains to the recall campaign. Only the repair outlined in the published safety recall service bulletin is eligible for reimbursement.
- Inspect the vehicle (if available) to make sure it complies with the approved recall repair procedure.
- Claim the “inspection/check” process using the claim information in the service information bulletin. This will clear the recall “flag” from the vehicle VIN.
- Submit a warranty claim for reimbursement under defect code 85 99 00 45 NA for the amount requested under sublet 03. FAS should not be used.
- The Manufacturer’s Suggested Retail Price (MSRP) for BMW
Genuine Parts will be considered as the guideline for reasonable part charges.
- Use current repair date and mileage for claim submission.
- Retain copies of the customer paid invoice and the current repair invoice in your records.
- Then the dealer reimburses the customer directly.
If you have any questions about this process, please submit an IDS warranty ticket.
22V-023
Amendment 1
Chronology
11 Aug 2022
On July 22, 2021, BMW became aware of an incident in China involving a 2020 BMW
K1600 GT. It was reported that the rear link strut had broken, and the rear of the motorcycle had contacted the rear wheel. The rider was able to control the motorcycle.
In October and November, two further field reports from China, involving two 2020 BMW K1600 B models were received. Preliminary information suggested that these incidents may also have involved a possible issue with the rear link strut. In both cases, the rider was able to control the motorcycle. An engineering review was initiated along with discussions with the supplier. Parts were requested for return and analysis.
Technical specifications of the rear link strut, and supplier production process records, were examined. The field returned parts were tested and analyzed, and it was found that they did not have the specified strength characteristics. After the engineering review and discussions with the supplier, it was determined that the rear suspension link struts may not have been produced to specifications as a result of a heat treatment anomaly in the supplier production process.
Motorcycle assembly information and supplier production records were reviewed to identify the production volume and date range of potentially affected motorcycles.
On January 13, 2022, BMW decided to conduct a voluntary safety recall.
BMW has not received any reports, nor is BMW
otherwise aware of any accident or injuries associated with this issue.
After the implementation of 22V-023, and due to evolving concerns based upon supplier production records, the field continued to be monitored, and a parts return program was initiated in Germany. The parts return program was able to collect approximately 50 parts for testing and analyses. Of these parts, approximately 25% were shown to not have been produced to specifications by the supplier. As a result, it was deemed necessary to include additional potentially affected motorcycles in the recall.
On August 4, 2022, BMW decided to expand the voluntary safety recall.
BMW has not received any reports, nor is BMW
otherwise aware of any accident or injuries associated with this issue for the expanded population.
6 Affected Products
Vehicles
13 Associated Documents
Defect Notice 573 Report
RCLRPT-22V023-5645.PDF 216.281KB
Recall Acknowledgement
RCAK-22V023-9744.pdf 644.963KB
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re Recall 22V-023 Rear Strut Link K1600 GT, K1600 GTL and K 1600 B
Remedy Instructions and TSB
RCRIT-22V023-3406.pdf 426.493KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V023-7850.pdf 292.234KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V023-7778.pdf 718.461KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V023-8404.PDF 211.143KB
Miscellaneous Document – Amendment 1 Chronology 11 Aug 2022
RMISC-22V023-8065.pdf 59.021KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re BMW Motorrad is announcing an update regarding Safety Recall 22V-023
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V023-4626.pdf 689.682KB
Recall 573 Report – 8/11/22
RCLRPT-22V023-8984.PDF 215.206KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V023-9000.PDF 211.244KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V023-6230.PDF 211.333KB
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22V-023 Amendment 1 Chronology 11 Aug 2022 On July 22, 2021, BMW became aware of an incident in China involving a 2020 BMW K1600 GT. It was reported that the rear link strut had broken, and the rear of the motorcycle had contacted the rear wheel. The rider was able to control the motorcycle. In October and November, two further field reports from China, involving two 2020 BMW K1600 B models were received. Preliminary information suggested that these incidents may also have involved a possible issue with the rear link strut. In both cases, the rider was able to control the motorcycle. An engineering review was initiated along with discussions with the supplier. Parts were requested for return and analysis. Technical specifications of the rear link strut, and supplier production process records, were examined. The field returned parts were tested and analyzed, and it was found that they did not have the specified strength characteristics. After the engineering review and discussions with the supplier, it was determined that the rear suspension link struts may not have been produced to specifications as a result of a heat treatment anomaly in the supplier production process. Motorcycle assembly information and supplier production records were reviewed to identify the production volume and date range of potentially affected motorcycles. On January 13, 2022, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware of any accident or injuries associated with this issue. After the implementation of 22V-023, and due to evolving concerns based upon supplier production records, the field continued to be monitored, and a parts return program was initiated in Germany. The parts return program was able to collect approximately 50 parts for testing and analyses. Of these parts, approximately 25% were shown to not have been produced to specifications by the supplier. As a result, it was deemed necessary to include additional potentially affected motorcycles in the recall. On August 4, 2022, BMW decided to expand the voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware of any accident or injuries associated with this issue for the expanded population.
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SAMPLE Company BMW of North America, LLC BMW Group Company Mailing Address PO Box 1227 Westwood NJ 07675- 1227 Telephone (800) 525-7417 Fax (201) 930-8362 E-mail CustomerRelations@ bmwusa.com Internet bmwusa.com October 2022 Dear BMW Owner / Lessee: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2019-2020 BMW K1600 models. Our records indicate that you are the owner of a potentially affected motorcycle. Why are we contacting you? We are informing you of this safety recall on your motorcycle although we are not able to perform the remedy at this time. We will notify you with a follow-up letter as soon as the remedy is available. If you are not the only rider of this motorcycle, please advise all other riders of this important information. What could happen? A rear link strut, which connects the rear suspension to the frame, may not have been produced to specifications by the supplier. Over time, the strut could become damaged, which could allow the rear of the motorcycle to contact the rear wheel. This could affect riding stability and control, and increase the risk of a crash. What will BMW do? When the remedy is available, the rear link strut will be replaced at no charge to you, and should take about one hour. Please note that this does not include any additional time that may be incurred during drop off and pick up of your motorcycle at the dealer. What if I am not the current owner of this motorcycle? If you changed your address or sold the motorcycle, please let us know by contacting BMW Customer Relations (see left side of page for contact info). If you are a motorcycle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What if I have additional questions? For the latest updates to this recall, please visit bmwmotorcycles.com/recall. Should you have any questions about this recall, please contact your authorized BMW Motorcycle dealer. If you need additional assistance, please contact BMW Customer Relations. If your BMW Motorcycle dealer is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend always wearing a helmet and protective gear while riding. Sincerely, BMW of North America, LLC Spanish translation on back side Traducción en español en el lado inverso 000001 BMW IMPORTANT SAFETY RECALL This notice applies to your motorcycle, Recall Campaign No. 22V-023: Rear Link Strut Remedy is Unavailable SAMPLE Empresa BMW of North America, LLC BMW Group Company Dirección postal P.O. Box 1227 Westwood, NJ 07675- 1227 Teléfono (800) 525-7417 Fax (201) 930-8362 Correo electrónico CustomerRelations@ bmwusa.com Sitio web bmwusa.com BMW IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD Octubre de 2022 Estimado propietario o arrendatario de un vehículo BMW: Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que existe un defecto, relacionado con la seguridad de los vehículos, en ciertos modelos K1600 de BMW de los años 2019-2020. Según nuestros registros, usted es propietario de una motocicleta potencialmente afectada. ¿Por qué nos ponemos en contacto con usted? Le informamos sobre esta medida de retirada por motivos de seguridad en relación con su motocicleta, aunque actualmente no podemos brindarle una solución al problema. En cuanto la solución al problema esté disponible, le informaremos en una carta de seguimiento. Si usted no es la única persona que conduce esta motocicleta, comparta esta importante información con todos los demás conductores. ¿Qué podría suceder? Un puntal amortiguador trasero, que conecta la suspensión trasera con el bastidor, podría no haberse fabricado según las especificaciones del distribuidor. Con el tiempo, el puntal podría dañarse, lo que podría hacer que la parte trasera de la motocicleta entrara en contacto con la rueda trasera. Esto podría afectar la estabilidad y el control de conducción, y aumentar el riesgo de accidentes. ¿Qué hará BMW? Cuando la solución al problema esté disponible, el puntal amortiguador trasero se reemplazará, sin cargo para usted, lo que podría tomar aproximadamente una hora. Tenga en cuenta que esto no incluye el tiempo adicional para llevar su motocicleta al distribuidor y luego retirarla. ¿Qué ocurre si no soy el propietario actual de esta motocicleta? Si cambió su dirección o vendió la motocicleta, avísenos comunicándose con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (la información de contacto está en la parte izquierda de la página). Si usted es arrendador de una motocicleta, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días. ¿Qué debo hacer si tengo más preguntas? Para conocer las últimas actualizaciones sobre esta retirada, visite bmwmotorcycles.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con su distribuidor autorizado de motocicletas de BMW. Si necesita asistencia adicional, comuníquese con el Servicio de Atención al Cliente de BMW. Si el distribuidor de motocicletas de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Línea gratuita directa de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar http://www.safercar.gov. Le garantizamos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Le recomendamos usar siempre un casco y equipo de protección cuando conduzca. Atentamente. BMW of North America, LLC La solución al problema no está disponible English version on front side Versión en inglés en el frente 000001 Este aviso se aplica a su motocicleta, Campaña de retirada n.o 22V-023: Puntal amortiguador trasero
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3/10/22, 10:32 AM 33 01 22_RECALL 22V-023: REPLACE REAR LINK STRUT 1/4 SIB 33 01 22 RECALL 22V-023: REPLACE REAR LINK STRUT 2022-03-07 MODEL Model Model Description Production Date K48 K 1600 GT/GTL July 19, 2018 – June 29, 2020 K61 K 1600 B July 19, 2018 – June 29, 2020 The affected vehicles have been marked with campaign number 0000334600 in AIR. In order to determine if a specific vehicle is affected by this campaign it will be necessary to verify the vehicle VIN in AIR (Aftersales Information Research). Based on the response of the system, either proceed with the repair or take no further action. Please note, open campaigns or vehicle stops may not appear in DCS Warranty Vehicle Inquiry or sales systems until 24-72 hours after they are announced, therefore AIR is always the recommended method for determining open campaigns and vehicle stops. NHTSA STATEMENT Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. SITUATION The link strut in the rear suspension may become damaged over time, affecting rider handling and control, and increasing the risk of a crash. Copyright ©2022 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved 3/10/22, 10:32 AM 33 01 22_RECALL 22V-023: REPLACE REAR LINK STRUT 2/4 PROCEDURE Replace the link strut according to Repair Instruction “33 54 005 – Replacing link strut”; see part list below. PARTS INFORMATION Orders can be placed with the special campaign ordering process outlined below and will be released as parts arrive. This new process will be used for the entire campaign. PLEASE FOLLOW THE BELOW PROCEDURE FOR ORDERING PARTS. IDS TICKETS ARE NOT NECESSARY TO OBTAIN PARTS. Each VIN can only be ordered once. Do not place an order for a customer’s bike unless the bike is at the dealership or the customer has scheduled an appointment. YOCV Campaign Number: 3103662241 Parts for this category should be ordered using the “YOCV Campaign” order type function in DCSnet. Attached you will find step by step instructions for placing this order with this order type. You will need to order by the below campaign number using the full VIN of the relevant motorcycle. Only the strut link will be allocated through the Campaign System. The remaining required parts are common parts and should be ordered by dealers as needed through normal parts ordering process. If you have an ordering issue using the above process, please open an IDS Ticket including the VIN and detailed description. Order using the YOCV Campaign number: 3103662241 33 54 8 560 165 Pivot strut 1 Regular part ordering process: 07 12 9 905 658 ISA bolt M12×1.5×80 – MK 2 07 11 9 906 050 Hexagon nut M12×1.5-10 ZNS3 1 Copyright ©2022 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved 3/10/22, 10:32 AM 33 01 22_RECALL 22V-023: REPLACE REAR LINK STRUT 3/4 51 11 7 707 528 Oval-head screw with collar M5×10-A2-80- MK 1 06 32 7 657 949 Bolt M5×16-A2-80-MK 1 CLAIM INFORMATION Please submit claims via the normal claim process using the information below: Defect code 00 00 33 46 00 Replacing pivot strut Labor Operation 00 60 398 Replacing pivot strut 5 FRU +00 60 898 Replacing pivot strut 4 FRU FRUs includes all repair procedures to complete the task with allowance for necessary ancillary tasks (e.g., visual inspection, lubrication, cleaning parts etc.) and administrative tasks. Labor operation code 00 60 398 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation instead. TREAD Act Reimbursement – Qualifying Prior Customer-Pay Repairs If your center is presented with a reimbursement request, BMW of North America, LLC will reimburse qualifying customer-pay repairs that were performed on affected vehicles up to 10 days after the date the owner notification letter was sent out by BMW. If the customer previously paid for a qualifying repair, verify in AIR that the VIN is affected by the recall campaign and proceed as applicable: The customer arrives with an affected vehicle to your workshop Perform the open Recall repair outlined in this bulletin, regardless or previous repair history. If the prior repair qualifies (see below), submit for both the Recall repair and the customer-pay reimbursement (Separate repair line items/separate defect codes). Or: The customer only presents your center with a customer-pay invoice for the prior repair If the vehicle and the prior repair qualifies (see below), submit for the customer-pay reimbursement portion only. Customer-pay Invoice Review and Reimbursement Qualification and Procedure Review and verify that the prior customer-pay invoice (BMW center or independent repair shop) contains a repair that pertains to the recall campaign. Only the repair outlined in the published safety recall service bulletin is eligible for reimbursement. If this prior repair qualifies, submit a claim for reimbursement: Verify in AIR that the VIN was affected by the recall campaign Use defect code 85 99 00 45 NA for the amount requested under sublet 03. Copyright ©2022 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved 3/10/22, 10:32 AM 33 01 22_RECALL 22V-023: REPLACE REAR LINK STRUT 4/4 Comment: RECALL 22V-023: REPLACE REAR LINK STRUT – Reimbursement for allowable expenses that relate to performing the prior qualifying customer-pay repair. Use current repair date and mileage for claim submission. Retain copies of the customer paid invoice and the current repair invoice in your records. Reimburse the customer directly (parts and labor). Contact warranty via an IDS ticket with any questions. Retain the original customer pay invoice in your files; this documentation may be requested by BMW during the claim review process. Note: A repair performed on a non-affected vehicle or the diagnosis and repair of other unrelated issues do not qualify for reimbursement. This claim submission for the prior customer-pay reimbursement, when it is submitted as outlined under Defect Code 85 99 00 45 NA, will not close the Open Safety Recall on the vehicle. QUESTIONS REGARDING THIS BULLETIN Technical inquiries Contact the BMW Technical Support Group via TSARA Warranty inquiries Submit an IDS ticket to the Warranty Department Parts inquiries Submit an IDS ticket to the Motorrad Parts Department Supporting Materials picture_as_pdf TREAD ACT Dealer Quick Tips.pdf picture_as_pdf 33 01 22 RECALL 22V-023 REPLACE REAR LINK STRUT.pdf picture_as_pdf How to Use YOCV Campaign Order.pdf picture_as_pdf 22V-023-FAQ.pdf Copyright ©2022 MOTORRAD USA, a division of BMW of North America, LLC. All Rights Reserved © 2021, BMW of North America, LLC. The contents of this document are confidential and should not be shared with third parties for distribution. All pricing subject to change. Page | 6 How To Use the YOCV Campaign Order Type Step 1: Access to YOCV Order Type in DCS. Step 2: Enter the Correct Campaign Number, Full VIN & Click Send. Campaign Number: USE CORRECT CAMPAGIN FROM ABOVE TABLE ENTER THE FULL VIN © 2021, BMW of North America, LLC. The contents of this document are confidential and should not be shared with third parties for distribution. All pricing subject to change. Page | 7 Step 3: This method of ordering: • Does not immediately show the parts on order through that “Campaign Number” and VIN combination. • Will only accept orders with a valid combo of Campaign Number and VIN that hasn’t already been used. • Clicking on Order allows you to see parts on order after order is successfully sent Safety Recall 22V-023 Rear Link Strut Model Year 2019-2020 BMW K1600 Initial Release: 02/11/2022 Q1. Which BMW models in the US are potentially affected by this Safety Recall? Certain Model Year 2019-2020 BMW K1600 models in the US are potentially affected. Q2. What is the specific issue? A rear link strut, that connects the rear suspension to the frame, may not have been produced to specifications by the supplier. Over time, the strut could become damaged, which could allow the rear of the motorcycle to contact the rear wheel. Q3. What can happen as a result of this issue? If the rear of the motorcycle contacts the rear wheel, this could affect riding stability and control, and increase the risk of a crash. Q4. Can I continue to ride my motorcycle? Yes. However, when you are notified by BMW of this safety recall, please contact an authorized BMW motorcycle dealer to have the remedy performed as soon as possible. If you are not the only rider of this motorcycle, please advise all other riders of this important information. Q5. How did BMW become aware of this issue? BMW became aware of this issue through its quality control procedures. Q6. Why are other BMW motorcycles not included in this Safety Recall? Other motorcycles were equipped with a rear link strut that was produced to specifications by the supplier. Q7. Can I determine if this issue exists on my motorcycle? No. Q8. How will my motorcycle be repaired? The rear link strut will be replaced. Q9. How will I be informed of this Safety Recall? Letters are being mailed to affected owners via First Class mail advising them of this safety recall and requesting them to schedule an appointment with an authorized BMW Motorcycle dealer to have the remedy performed. Please visit bmwmotorcycles.com/dealer to locate an authorized BMW Motorcycle dealer. Q10. How long will the repair take? The remedy will be performed at no charge to the customer, and should take several hours. Additional time may be necessary for drop-off and pick-up of the motorcycle. Q11. Do I have to wait for my letter in order to have my motorcycle serviced? Yes. BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW Motorcycle dealer to have the remedy performed. Please visit bmwmotorcycles.com/recall for the latest updates to this Safety Recall. TREAD ACT Dealer Quick Tips (the following information does not replace the information found in the BMW Motorrad Warranty Policy and Procedure Manual. See sections 5 “Tread Act Customer Reimbursement” & 7 “Claim Entry – Special Situations” for full details.) Recall campaign check: 1. Verify in AIR that the VIN was affected by the recall campaign. 2. If the recall process has an “inspection” or “check” process, have the customer bring the vehicle in for inspection/check. 3. If the vehicle does not pass the inspection, perform the recall. 4. If the vehicle passes the inspection, claim the inspection/check on the current repair order. This will clear the recall “flag” from the vehicle VIN once a claim is submitted. Previous repair, customer reimbursement request with repair invoice: 1. Verify in AIR that the VIN was affected by the recall campaign 2. Obtain a copy of the paid repair order. 3. Expenses for repairs performed more than 10 days after the owner notification was sent by BMW are not eligible for reimbursement. 4. Verify that the repair made pertains to the recall campaign. Only the repair outlined in the published safety recall service bulletin is eligible for reimbursement. 5. Inspect the vehicle (if available) to make sure it complies with the approved recall repair procedure. 6. Claim the “inspection/check” process using the claim information in the service information bulletin. This will clear the recall “flag” from the vehicle VIN. 7. Submit a warranty claim for reimbursement under defect code 85 99 00 45 NA for the amount requested under sublet 03. FAS should not be used. 8. The Manufacturer’s Suggested Retail Price (MSRP) for BMW Genuine Parts will be considered as the guideline for reasonable part charges. 9. Use current repair date and mileage for claim submission. 10. Retain copies of the customer paid invoice and the current repair invoice in your records. 11. Then the dealer reimburses the customer directly. If you have any questions about this process, please submit an IDS warranty ticket.
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SAMPLE Company BMW of North America, LLC BMW Group Company Mailing Address PO Box 1227 Westwood NJ 07675- 1227 Telephone (800) 525-7417 Fax (201) 930-8362 E-mail CustomerRelations@ bmwusa.com Internet bmwusa.com June 2022 Dear BMW Owner / Lessee: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2019-2020 BMW K1600 models. Our records indicate that you are the owner of a potentially affected motorcycle. Why are we contacting you? We are pleased to inform you that we are ready to perform this safety recall. Please contact your authorized BMW Motorcycle dealer immediately to schedule an appointment to have this important repair performed as soon as possible. To locate your nearest BMW Motorcycle dealer, visit bmwmotorcycles.com/dealer. If you are not the only rider of this motorcycle, please advise all other riders of this important information. What could happen? A rear link strut, which connects the rear suspension to the frame, may not have been produced to specifications by the supplier. Over time, the strut could become damaged, which could allow the rear of the motorcycle to contact the rear wheel. This could affect riding stability and control, and increase the risk of a crash. What will BMW do? The rear link strut will be replaced at no charge to you, and should take about one hour. Please note that this does not include any additional time that may be incurred during drop off and pick up of your motorcycle at the dealer. What if I am not the current owner of this motorcycle? If you changed your address or sold the motorcycle, please let us know by contacting BMW Customer Relations (see left side of page for contact info). If you are a motorcycle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. What if I have additional questions? For the latest updates to this recall, please visit bmwmotorcycles.com/recall. Should you have any questions about this recall, please contact your authorized BMW Motorcycle dealer. If you need additional assistance, please contact BMW Customer Relations. If your BMW Motorcycle dealer is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend always wearing a helmet and protective gear while riding. Sincerely, BMW of North America, LLC Spanish translation on back side Traducción en español en el lado inverso BMW IMPORTANT SAFETY RECALL This notice applies to your motorcycle, Recall Campaign No. 22V-023: Rear Link Strut Remedy is Available SAMPLE Empresa BMW of North America, LLC BMW Group Company Dirección postal P.O. Box 1227 Westwood, NJ 07675- 1227 Teléfono (800) 525-7417 Fax (201) 930-8362 Correo electrónico CustomerRelations@ bmwusa.com Sitio web bmwusa.com BMW IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD Junio de 2022 Estimado propietario o arrendatario de un vehículo BMW: Le enviamos este aviso de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos (National Traffic and Motor Vehicle Safety Act). BMW AG ha determinado que existe un defecto, relacionado con la seguridad de los vehículos, en ciertos modelos K1600 de BMW de los años 2019-2020. Según nuestros registros, usted es propietario de una motocicleta potencialmente afectada. ¿Por qué nos ponemos en contacto con usted? Nos complace informarle que estamos listos para realizar esta retirada por motivos de seguridad. Comuníquese de inmediato con el distribuidor autorizado de motocicletas de BMW para programar una cita para que le hagan esta importante reparación lo antes posible. Visite bmwmotorcycles.com/dealer para localizar el distribuidor de motocicletas BMW más cercano. Si usted no es la única persona que conduce esta motocicleta, comparta esta información importante con todos los demás conductores. ¿Qué podría suceder? Un puntal amortiguador trasero, que conecta la suspensión trasera con el bastidor, podría no haberse fabricado según las especificaciones del distribuidor. Con el tiempo, el puntal podría dañarse, lo que podría hacer que la parte trasera de lamotocicleta entrara en contacto con la rueda trasera. Esto podría afectar la estabilidad y el control de conducción, y aumentar el riesgo de accidentes. ¿Qué hará BMW? El puntal amortiguador trasero se reemplazará, sin cargo para usted, lo que podría tomar aproximadamente una hora. Tenga en cuenta que esto no incluye el tiempo adicional para llevar su motocicleta al distribuidor y luego retirarla. ¿Qué ocurre si no soy el propietario actual de esta motocicleta? Si cambió su dirección o vendió la motocicleta, avísenos comunicándose con el Servicio de Atención al Cliente de BMW (BMW Customer Relations) (la información de contacto está en la parte izquierda de la página). Si usted es arrendador de una motocicleta, las reglamentaciones federales exigen que reenvíe este aviso a su arrendatario en un plazo de diez días. ¿Qué debo hacer si tengo más preguntas? Para conocer las últimas actualizaciones sobre esta retirada, visite bmwmotorcycles.com/recall. Si tiene alguna pregunta sobre esta retirada, comuníquese con su distribuidor autorizado de motocicletas de BMW. Si necesita asistencia adicional, comuníquese con el Servicio de Atención al Cliente de BMW. Si el distribuidor de motocicletas de BMW no puede resolver el defecto sin cargo o en un plazo razonable, usted puede notificar al administrador de la Administración Nacional de Seguridad de Tránsito en Carreteras (National Highway Traffic Safety Administration), 1200 New Jersey Ave., S.E., Washington, DC 20590, llamar a la Línea gratuita directa de seguridad vehicular (Vehicle Safety Hotline) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar http://www.safercar.gov. Le garantizamos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Le recomendamos usar siempre un casco y equipo de protección cuando conduzca. Atentamente. BMW of North America, LLC El repuesto está disponible English version on front side Versión en inglés en el frente Este aviso se aplica a su motocicleta, Campaña de retirada n.o 22V-023: Puntal amortiguador trasero
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UPDATE: Recall 22V-023 Rear Strut Link K1600 GT, K1600 GTL and K 1600 B MY 2017-2020 BMW Motorrad is announcing an update regarding Safety Recall 22V-023. The range of affected units has been expanded to Model Year 2017-2020 K1600 GT, K 1600 GTL and K 1600 B produced inclusively between 10/11/2016 and 06/29/2020. Potentially affected motorcycles were equipped with a rear strut link which, over time, may become damaged. This could affect rider handling and control and increase the risk of a crash. The additional affected vehicles will be flagged with campaign code 0000334600 shortly. If you have a vehicle in your new/used inventory matching the above description it cannot be retailed until repaired. Due to the older production range, only a handful of vehicles in dealer inventory may be affected. The fix will be to replace the rear strut link. Customers will be receiving a letter informing them of the recall in the next 60 days. Service bulletin SIB 33 01 22 has been published in TIS and linked to the campaign code. Part ordering for the suspension link will be done using the special campaign ordering process outlined in this Service Bulletin. Aug 18, 2022
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Recall 22V-023 Rear Strut Link K1600 GT, K1600 GTL and K 1600 B MY 2019-2020 BMW Motorrad is announcing Safety Recall 22V-023 for Model Year 2019-2020 K1600 GT, K 1600 GTL and K 1600 B produced between 07/19/2018 thru 06/29/2020. Potentially affected motorcycles were equipped with a rear strut link produced by the supplier which, over time, may become damaged. This could affect rider handling and control and increase the risk of a crash. Vehicles will be flagged with campaign code 0000334600 shortly. If you have a vehicle in your new/used inventory matching the above description it cannot be retailed until repaired. Due to the older production range, only a handful of vehicles in dealer inventory may be affected. The fix will be to replace the rear strut link, parts are expected to be available in early April. Customers will be receiving a letter informing them of the recall in the next 60 days. A service bulletin is currently being drafted and will be available in TIS shortly and linked to the campaign code. NHTSA STATEMENT Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motorcycle covered by this notification until the recall repair has been performed. This means that dealers may not legally deliver new motorcycles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any used motorcycles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. Feb 1, 2022,
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-023 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : AUG 11, 2022 NHTSA Recall No. : 22V-023 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 5,063 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2020 BMW K 1600 GT Vehicle Type : MOTORCYCLES Body Style : Power Train : GAS Descriptive Information : Approximately 592 motorcycles are equipped with a link strut that connects the rear suspension to the frame which may not have been produced to specifications by the supplier. Basis for recall population determination: All Model Year 2019 – 2020 BMW K1600GT motorcycles from 09/21/2018 through 12/28/2019 when a supplier change was implemented. Recall component difference to non-recall component: The link strut may not have been produced to specifications. Production Dates : NOV 28, 2016 – DEC 28, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-023 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2018-2020 BMW K 1600 GTL Vehicle Type : MOTORCYCLES Body Style : Power Train : GAS Descriptive Information : Approximately 1,264 motorcycles are equipped with a link strut that connects the rear suspension to the frame which may not have been produced to specifications by the supplier. Basis for recall population determination: All Model Year 2019 – 2020 BMW K1600GTL motorcycles from 12/04/2018 through 01/27/2020 when a supplier change was implemented. Recall component difference to non-recall component: The link strut may not have been produced to specifications. Production Dates : APR 13, 2017 – JAN 27, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2017-2020 BMW K 1600 B Vehicle Type : MOTORCYCLES Body Style : Power Train : GAS Descriptive Information : Approximately 3,207 motorcycles are equipped with a link strut that connects the rear suspension to the frame which may not have been produced to specifications by the supplier. Basis for recall population determination: All Model Year 2019 – 2020 BMW K1600B motorcycles from 09/21/2018 through 02/18/2020 when a supplier change was implemented. Recall component difference to non-recall component: The link strut may not have been produced to specifications. Production Dates : JUN 07, 2017 – FEB 18, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-023 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : This safety recall involves the link strut that connects the rear suspension to the frame. The link may not have been produced to specifications by the supplier. During the supplier production process, the link strut may not have been produced with sufficient strength which, over time, could allow the strut to become damaged. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Over time, if the link strut becomes damaged, the rear of the motorcycle could contact the rear wheel which may affect riding stability and control, and could increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : link strut Component Description : link strut Component Part Number : 8 560 165 Supplier Identification : Component Manufacturer Name : ZBG Zerspanungstechnik Bruck GmbH Address : Franz-Schabmüller-Str. 1 Bruck i.d.Opf. Foreign States 92436 Country : Germany Chronology : Please refer to the separate document, as the description does not fit within the 2,000 character limit in the chronology open text field in the portal. Part 573 Safety Recall Report 22V-023 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The rear link strut will be replaced. Owners will be notified by First Class mail and instructed to take their motorcycle to an authorized BMW motorcycle dealer to have the remedy performed for free. Owners who have replaced the rear link strut at their own expense prior to the recall notification may be eligible for reimbursement according to BMW Group’s reimbursement plan in accordance with 49 CFR 573.13 and 49 CFR 577.11. How Remedy Component Differs from Recalled Component : Recall component – link strut; p/n – 8 560 165 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on August 18, 2022. Notification to owners is planned to begin and end on October 3, 2022. Planned Dealer Notification Date : AUG 18, 2022 – AUG 18, 2022 Planned Owner Notification Date : OCT 03, 2022 – OCT 03, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-023 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : BMW of North America, LLC Submission Date : JAN 21, 2022 NHTSA Recall No. : 22V-023 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : BMW of North America, LLC Address : P.O. Box 1227 Westwood NJ 07675-1227 Company phone : 18005257417 Population : Number of potentially involved : 1,625 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2020 BMW K 1600 GT Vehicle Type : MOTORCYCLES Body Style : Power Train : GAS Descriptive Information : Approximately 351 motorcycles are equipped with a link strut that connects the rear suspension to the frame which may not have been produced to specifications by the supplier. Basis for recall population determination: All Model Year 2019 – 2020 BMW K1600GT motorcycles from 09/21/2018 through 12/28/2019 when a supplier change was implemented. Recall component difference to non-recall component: The link strut may not have been produced to specifications. Production Dates : SEP 21, 2018 – DEC 28, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-023 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2019-2020 BMW K 1600 GTL Vehicle Type : MOTORCYCLES Body Style : Power Train : GAS Descriptive Information : Approximately 352 motorcycles are equipped with a link strut that connects the rear suspension to the frame which may not have been produced to specifications by the supplier. Basis for recall population determination: All Model Year 2019 – 2020 BMW K1600GTL motorcycles from 12/04/2018 through 01/27/2020 when a supplier change was implemented. Recall component difference to non-recall component: The link strut may not have been produced to specifications. Production Dates : DEC 04, 2018 – JAN 27, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2019-2020 BMW K 1600 B Vehicle Type : MOTORCYCLES Body Style : Power Train : GAS Descriptive Information : Approximately 922 motorcycles are equipped with a link strut that connects the rear suspension to the frame which may not have been produced to specifications by the supplier. Basis for recall population determination: All Model Year 2019 – 2020 BMW K1600B motorcycles from 09/21/2018 through 02/18/2020 when a supplier change was implemented. Recall component difference to non-recall component: The link strut may not have been produced to specifications. Production Dates : SEP 21, 2018 – FEB 18, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-023 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : This safety recall involves the link strut that connects the rear suspension to the frame. The link may not have been produced to specifications by the supplier. During the supplier production process, the link strut may not have been produced with sufficient strength which, over time, could allow the strut to become damaged. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Over time, if the link strut becomes damaged, the rear of the motorcycle could contact the rear wheel which may affect riding stability and control, and could increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : link strut Component Description : link strut Component Part Number : 8 560 165 Supplier Identification : Component Manufacturer Name : ZBG Zerspanungstechnik Bruck GmbH Address : Franz-Schabmüller-Str. 1 Bruck i.d.Opf. Foreign States 92436 Country : Germany Chronology : On July 22, 2021, BMW became aware of an incident in China involving a 2020 BMW K1600 GT. It was reported that the rear link strut had broken, and the rear of the motorcycle had contacted the rear wheel. The rider was able to control the motorcycle. In October and November, two further field reports from China, involving two 2020 BMW K1600 B models Part 573 Safety Recall Report 22V-023 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 were received. Preliminary information suggested that these incidents may also have involved a possible issue with the rear link strut. In both cases, the rider was able to control the motorcycle. An engineering review was initiated along with discussions with the supplier. Parts were requested for return and analysis. Technical specifications of the rear link strut, and supplier production process records, were examined. The field returned parts were tested and analyzed, and it was found that they did not have the specified strength characteristics. After the engineering review and discussions with the supplier, it was determined that the rear suspension link struts may not have been produced to specifications as a result of a heat treatment anomaly in the supplier production process. Motorcycle assembly information and supplier production records were reviewed to identify the production volume and date range of potentially affected motorcycles. On January 13, 2022, BMW decided to conduct a voluntary safety recall. BMW has not received any reports, nor is BMW otherwise aware of any accident or injuries associated with this issue. Description of Remedy : Description of Remedy Program : The rear link strut will be replaced. Owners will be notified by First Class mail and instructed to take their motorcycle to an authorized BMW motorcycle dealer to have the remedy performed for free. If this condition were to occur to a potentially affected motorcycle prior to this recall, the remedy would be covered by the BMW New Vehicle Limited Warranty program. Therefore, reimbursement for a pre-notification remedy re Part 573.13 and Part 577.11 is not necessary. How Remedy Component Differs from Recalled Component : Recall component – link strut; p/n – 8 560 165 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is planned to begin and end on January 24, 2022. Notification to owners is planned to begin and end on March 15, 2022. Planned Dealer Notification Date : JAN 24, 2022 – JAN 24, 2022 Planned Owner Notification Date : MAR 15, 2022 – MAR 15, 2022 Part 573 Safety Recall Report 22V-023 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
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