SIB 61 20 20 Recall 20V-601: High-Voltage Battery – 2020-2021 BMW 3 Series, 5 Series, 7 Series, X3 SAV, X5 SAV

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MODEL

E-SeriesModel DescriptionProduction Date
G01X3 Sports Activity Vehicle – PHEV onlyJune 3, 2020 – September 23, 2020
G05X5 Sports Activity Vehicle – PHEV onlyJune 6, 2020 – September 11, 2020
G127 Series Sedan – PHEV onlyMarch 16, 2020 – May 12, 2020
G203 Series Sedan – PHEV onlyMarch 5, 2020 – September 24, 2020
G305 Series Sedan – PHEV onlyMarch 4, 2020 – September 25, 2020

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

 

Note:

This Service Information Bulletin now only applies to NEW vehicles at BMWeBay center inventory which:

  • Have not been retailed or put into service
  • Do Not have an “In Service Date”
  • Have less than 300 miles

 

Note:

For customer-owned, and those vehicles that were already put into service (that have been retailed and show an “In Service Date”), refer to SI B61 23 20. It must have the defect code 0061710500 associated with the vehicle.

 

SITUATION

BMWeBay AG is conducting a Voluntary Safety Recall (effective September 24, 2020) on certain Model Year

2020-2021 BMWeBay Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 4, 2020 and September 25, 2020.   While it is similar to another recall we recently announced involving the high-voltage battery, they will be separate recalls.

 

The high-voltage battery may not have been produced to specifications.  When charging the battery, this could lead to a short-circuit and, in rare cases, a thermal event.

 

Please do not charge the vehicle’s high-voltage battery until further notice.

 

The Recall Notice and Q&A have been attached for further information.

 

The remedy is currently under discussion.  The bulletin will be updated when additional information becomes available.

 

AFFECTED CUSTOMERS

Please refer to SI B61 23 20 for retailed vehicles and its attachments.  It must have the defect code 0061710500 associated with the vehicle.

 

CORRECTION

The vehicle will be inspected and, if it shows the OPEN campaign for SI B61 20 20; these vehicles are to be shipped back to BMWeBay of North America, LLC (“BMWeBay NA”) for further testing and repair.

 

PROCEDURE

Transport arrangements for the affected dealer inventory vehicles to BMWeBay NA will be coordinated with the Regional Distribution Manager.

 


Safety Recall 20V-601
High-Voltage Battery
Model Year 2020-2021
PHEV [BMW 3 Series, 5 Series, 7 Series, i8, X3 SAV, X5 SAV / MINI Countryman]
Issue Date: 09/24/2020
Last Update: 10/13/2020

 

Q1. Which BMWeBay Group models in the US are potentially affected by this Safety Recall?

Certain Plug-In Hybrid-Electric Vehicles (PHEV), specifically Model Year 2020-2021 BMWeBay 3 Series, 5 Series, 7 Series, i8, X3 SAV, X5 SAV, and MINIeBay Countryman models in the US, produced between February and September 2020, are potentially affected.

 

Q2. What is the specific issue?

On PHEV models, the high-voltage battery may not have been produced to specifications.  Charging the battery could lead to a short-circuit and in rare cases, a thermal event.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

Other models have been produced with a high-voltage battery that has been produced to specifications.

 

Q4. How did BMWeBay Group become aware of the issue?

BMWeBay Group became aware of the issue through our quality control procedures.

 

Q5. Can I continue to drive my vehicle?

Yes.  However, please DRIVE IN HYBRID MODE ONLY. DO NOT USE SPORT MODE OR THE SHIFT PADDLES (if equipped) AS THIS WILL CHARGE THE BATTERY

If you are not the only driver of this vehicle, please advise all other drivers of this important information.

However, if the issue occurs while driving, which may manifest itself with a displayed Check Control message for HV Battery/Drivetrain malfunction and a vehicle in a failsafe mode, carefully move away from traffic as soon as possible, pull over to a safe location, and shut off the power.  Do not continue to drive the vehicleAll occupants should exit the vehicle and move to a safe location.

Dial 911 in the event of an emergency. If it is not an emergency, contact BMWeBay Roadside Assistance at 1-800-332-4269 or MINIeBay Roadside Assistance at 1-866-646-4772 to have your vehicle brought to the nearest BMWeBay center or MINIeBay dealer.

 

Q6. Can I charge my vehicle?

No, DO NOT PLUG IN OR CHARGE YOUR VEHICLE.

 

Q7. How can I check my battery state of charge?

The state of charge of the high-voltage battery corresponds to the displayed range in electric mode. If an electric range is near zero, the high-voltage battery is nearly discharged.

 

Q8. Is it recommended that I drain the high-voltage battery?  If so, how do I do that?

Yes. It is recommended to drain the high-voltage battery.  Specific instructions are below for models affected by this recall.

 

For BMWeBay 3 Series, 5 Series, 7 Series, X3, X5:

  • Using iDrive, go to Settings > Driving mode > Battery Control > Set or leave the charging state at 30%.

 

For MINIeBay Countryman:

  • Press the eDrive switch > Select MAX eDRIVE or AUTO eDRIVE > Confirmation will show in the Central Display.

 

For BMWeBay i8:

  • Using iDrive, go to My vehicle > Vehicle Settings > AUTO eDRIVE > Disable Keep charging state

-or-

  • Press the eDrive switch.  If the LED lights up -> MAX eDrive is active. If the LED does not light up -> Auto eDrive active. Either one is fine.

 

Q9. Should I park my vehicle outside?

The possibility of a thermal event is extremely rare.  Once the battery has been drained, the possibility decreases even further.

 

Q10. How will I be informed of this Safety Recall?

Letters will be mailed to owners in October via First Class mail advising them of this Safety Recall and the availability of the remedy with applicable instructions.

To ensure BMWeBay and MINIeBay have the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW or https://ol.miniusa.com/. Registration is free and will give them access to other information specific for their BMWeBay or MINIeBay.

 

Q11. How and when will my vehicle be repaired?

The remedy is current being developed. Owners will be notified again as soon as the remedy is available.

 


Remedy Instructions and TSB

2020-12-28

RCRIT-20V601-1875.pdf 295.087KB

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Manufacturer Notices(to Dealers,etc) – SIB 61 20 20 RECALL 20V-601: HIGH-VOLTAGE BATTERY 2020-10-16 This Service Information Bulletin (Revision 2) replaces SI B61 20 20 dated October 2020. What’s New (Specific text highlighted): Warranty Section

2020-10-16

RCMN-20V601-6092.pdf 272.525KB

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Manufacturer Notices(to Dealers,etc) – Subject: 20V-601 High-Voltage Battery Customer Notification Date: Thursday, October 8, 2020

2020-10-08

RCMN-20V601-0666.pdf 264.501KB

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Manufacturer Notices(to Dealers,etc) – Broadcast Message re BMWeBay Recall 20V-xxx: High-Voltage Battery

2020-09-24

RCMN-20V601-2197.pdf 144.477KB

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