“This site contains affiliate links for which OEMDTC may be compensated” |
MODEL
E-Series | Model Description | Production Date |
G01 | X3 Sports Activity Vehicle – PHEV only | June 3, 2020 – September 23, 2020 |
G05 | X5 Sports Activity Vehicle – PHEV only | June 6, 2020 – September 11, 2020 |
G12 | 7 Series Sedan – PHEV only | March 16, 2020 – May 12, 2020 |
G20 | 3 Series Sedan – PHEV only | March 5, 2020 – September 24, 2020 |
G30 | 5 Series Sedan – PHEV only | March 4, 2020 – September 25, 2020 |
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
Note:
This Service Information Bulletin now only applies to NEW vehicles at BMW center inventory which:
- Have not been retailed or put into service
- Do Not have an “In Service Date”
- Have less than 300 miles
Note:
For customer-owned, and those vehicles that were already put into service (that have been retailed and show an “In Service Date”), refer to SI B61 23 20. It must have the defect code 0061710500 associated with the vehicle.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective September 24, 2020) on certain Model Year
2020-2021 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 4, 2020 and September 25, 2020. While it is similar to another recall we recently announced involving the high-voltage battery, they will be separate recalls.
The high-voltage battery may not have been produced to specifications. When charging the battery, this could lead to a short-circuit and, in rare cases, a thermal event.
Please do not charge the vehicle’s high-voltage battery until further notice.
The Recall Notice and Q&A have been attached for further information.
The remedy is currently under discussion. The bulletin will be updated when additional information becomes available.
AFFECTED CUSTOMERS
Please refer to SI B61 23 20 for retailed vehicles and its attachments. It must have the defect code 0061710500 associated with the vehicle.
CORRECTION
The vehicle will be inspected and, if it shows the OPEN campaign for SI B61 20 20; these vehicles are to be shipped back to BMW of North America, LLC (“BMW
NA”) for further testing and repair.
PROCEDURE
Transport arrangements for the affected dealer inventory vehicles to BMW NA will be coordinated with the Regional Distribution Manager.
Safety Recall 20V-601
High-Voltage Battery
Model Year 2020-2021
PHEV [BMW 3 Series, 5 Series, 7 Series, i8, X3 SAV, X5 SAV / MINI Countryman]
Issue Date: 09/24/2020
Last Update: 10/13/2020
Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?
Certain Plug-In Hybrid-Electric Vehicles (PHEV), specifically Model Year 2020-2021 BMW 3 Series, 5 Series, 7 Series, i8, X3 SAV, X5 SAV, and MINI
Countryman models in the US, produced between February and September 2020, are potentially affected.
Q2. What is the specific issue?
On PHEV models, the high-voltage battery may not have been produced to specifications. Charging the battery could lead to a short-circuit and in rare cases, a thermal event.
Q3. Why are other models / vehicles not included in this Safety Recall?
Other models have been produced with a high-voltage battery that has been produced to specifications.
Q4. How did BMW Group become aware of the issue?
BMW Group became aware of the issue through our quality control procedures.
Q5. Can I continue to drive my vehicle?
Yes. However, please DRIVE IN HYBRID MODE ONLY. DO NOT USE SPORT MODE OR THE SHIFT PADDLES (if equipped) AS THIS WILL CHARGE THE BATTERY.
If you are not the only driver of this vehicle, please advise all other drivers of this important information.
However, if the issue occurs while driving, which may manifest itself with a displayed Check Control message for HV Battery/Drivetrain malfunction and a vehicle in a failsafe mode, carefully move away from traffic as soon as possible, pull over to a safe location, and shut off the power. Do not continue to drive the vehicle. All occupants should exit the vehicle and move to a safe location.
Dial 911 in the event of an emergency. If it is not an emergency, contact BMW Roadside Assistance at 1-800-332-4269 or MINI
Roadside Assistance at 1-866-646-4772 to have your vehicle brought to the nearest BMW
center or MINI
dealer.
Q6. Can I charge my vehicle?
No, DO NOT PLUG IN OR CHARGE YOUR VEHICLE.
Q7. How can I check my battery state of charge?
The state of charge of the high-voltage battery corresponds to the displayed range in electric mode. If an electric range is near zero, the high-voltage battery is nearly discharged.
Q8. Is it recommended that I drain the high-voltage battery? If so, how do I do that?
Yes. It is recommended to drain the high-voltage battery. Specific instructions are below for models affected by this recall.
For BMW 3 Series, 5 Series, 7 Series, X3, X5:
- Using iDrive, go to Settings > Driving mode > Battery Control > Set or leave the charging state at 30%.
For MINI Countryman:
- Press the eDrive switch > Select MAX eDRIVE or AUTO eDRIVE > Confirmation will show in the Central Display.
For BMW i8:
- Using iDrive, go to My vehicle > Vehicle Settings > AUTO eDRIVE > Disable Keep charging state
-or-
- Press the eDrive switch. If the LED lights up -> MAX eDrive is active. If the LED does not light up -> Auto eDrive active. Either one is fine.
Q9. Should I park my vehicle outside?
The possibility of a thermal event is extremely rare. Once the battery has been drained, the possibility decreases even further.
Q10. How will I be informed of this Safety Recall?
Letters will be mailed to owners in October via First Class mail advising them of this Safety Recall and the availability of the remedy with applicable instructions.
To ensure BMW and MINI
have the most up-to-date contact and vehicle information, owners should register their vehicle at www.bmwusa.com/myBMW or https://ol.miniusa.com/. Registration is free and will give them access to other information specific for their BMW
or MINI
.
Q11. How and when will my vehicle be repaired?
The remedy is current being developed. Owners will be notified again as soon as the remedy is available.
Remedy Instructions and TSB
2020-12-28
RCRIT-20V601-1875.pdf 295.087KB
Manufacturer Notices(to Dealers,etc) – SIB 61 20 20 RECALL 20V-601: HIGH-VOLTAGE BATTERY 2020-10-16 This Service Information Bulletin (Revision 2) replaces SI B61 20 20 dated October 2020. What’s New (Specific text highlighted): Warranty Section
2020-10-16
RCMN-20V601-6092.pdf 272.525KB
Manufacturer Notices(to Dealers,etc) – Subject: 20V-601 High-Voltage Battery Customer Notification Date: Thursday, October 8, 2020
2020-10-08
RCMN-20V601-0666.pdf 264.501KB
Manufacturer Notices(to Dealers,etc) – Broadcast Message re BMW Recall 20V-xxx: High-Voltage Battery
2020-09-24
RCMN-20V601-2197.pdf 144.477KB
Latest Recalls Documents
- COMPATIBILITY: Wall Connector is compatible with all Tesla models: Model S, Model 3, Model X and Model Y.
- CHARGING SPEED: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size.
- CONVENIENCE: Indoor or outdoor installation with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
- CONNECTIVITY: Connecting the Wall Connector to a local Wi-Fi network enables over-the-air firmware updates for continual product improvements and remote access control.
- POWER-SHARE: Power-share is ideal for locations that need to charge more than one Tesla at the same time. This functionality allows up to six Wall Connectors to be linked for efficient power management.
- ❤ [Question & Answer: Why can't find the device on app? or Can't find the device after changing phones]: Solutions: 1. Confirm your phone to connect with the 2.4Ghz wifi, not connect the wifi whose name has 5G suffix; 2. Turn on the wifi and bluetooth of the phone; 3. Factory Reset/Wifi reset: Pull out the charging gun, simultaneously long press the Ⓐ button and time button on the product screen until it shows "Factory Reset/Wifi reset". 4. Re-start and add your device.
- ❤ [NO Need to Install the Additional GFCI Breaker & Why No Power When Using the Nema 5-15p to 14-50R Adapter]: Built-in CCID20 leakage detection and protection device, it is no need to install additional GFCI breaker for NEMA 14-50 receptacles. [Kindly Note When Using the 5-15P Adapter]: 1. Please confirm whether the Adapter cable is used for EVs before choosing the adapter cable. 2. The EV Chargers have a different wiring sequence than RVs even though they are the same adapter, so that causes the adapter you bought to not work.
- ❤ [6X Faster with ETL, FCC and CE Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594 & Compatible with all EVs and PHEVs Sold in North America]: Say goodbye to slow level 1 ev charger and enjoy 6X faster charging. Designed with J1772 TYPE 1 standard connector, compatible with Tesla (Adaptor Needed), Ford, GM, Nissan, Audi, Kia, Honda, BMW
, Kia, Hyundai, Gmc, Chevy, etc.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- ❤ [Up to 7.68kWh High Speed Charging & Adjustable Amperage from 16A to 32A by Screen Button or APP]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features.
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV charger charges up to 9 times faster than a 110V outlet, delivering 37 mi/hr. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
- UNIVERSAL COMPATIBILITY: Seamlessly transitions between NACS and J1772 connectors, accommodating all major North American EVs including Tesla Vehicles
- CHARGING SPEED: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size.
- CONVENIENCE: Indoor or outdoor installation (by your own electrician or one of the 1,400+ Tesla Certified Electricians) with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
- CONNECTIVITY: Connecting the Wall Connector to a local Wi-Fi network enables over-the-air firmware updates for continual product improvements and remote access control via the app.
- POWER-SHARE: Power-share is ideal for locations that need to charge more than one Tesla at the same time. This functionality allows up to six Wall Connectors to be linked for efficient power management.
- 9X FASTER than your portable basic charger: EVIQO electric vehicle charging stations are set as a plug-in level 2 EV charger 40 Amp (9.6 kWh) by default. Plug & Charge, no electrician needed. NEMA 14-50 outlet (up to 50A circuit) required. To make EVIQO a 48Amp EV charger level 2 (11.5 kWh), hardwire electrical installation required (remove input cable and prepare a custom whip, 60A or more circuit required). Adjustable current intensity: 1A increment in EVIQO app + hardware dip switch. US-based customer support Mon-Fri, 8 AM - 4 PM PT.
- SAFE, USA CERTIFIED: EVIQO electric vehicle charging equipment is UL compliant, Energy Star, ETL and FCC certified EV car charger level 2 with 3-year Warranty. EVIQO EV charging station is weatherproof: outdoor EV charger / indoor electric vehicle charger. EVIQO home EV wall charger level 2 meets NEMA 4 and IP66 protection standards.
- SMART APP: EVIQO surveyed 1,800 EV owners to create EV home charger level 2 app. Set up to 3 schedules and save costs during off-peak rates. Get smart tips and reminders, track power/costs live and monitor the charging history. Enjoy sleek intuitive interface of your home EV charger level 2. EVIQO solar EV charger box consistently enhances its firmware with remote OTA updates.
- COMPATIBLE WITH ALL EVs: EVIPOWER NEMA 14-50 EV charger is equipped with heavy duty rubberized SAE J1772 connector compatible with all EVs / PHEVs in NA: all Tesla models, Chevy Bolt, Chevy Volt, VW ID 4, Nissan Leaf Charger, Polestar 2, Ford Mach E Charger, IONIQ 5 / 6, Kia Nino, EV6, EV9, Mercedes EQS, Audi, Rav4, Jeep 4xe Charger (This is J1772 level 2 charger, adapter required for Tesla).
- FIRST-IN-CLASS: EVIQO level 2 EV chargers offer EXTRA LONG EV charging cable 25' and EXTRA LONG 37" input cable.
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
- Durable and Safe - This electric car charger is made of high-grade rugged materials, FCC and CE certified. The intelligent chip design of its control box can keep monitoring the charging status at any time, and the protection level of the housing is IP66 and the fire rating is UL 94 V-0.
- Contact Us Anytime - This electric vehicle charger has a 1-year warranty, if you feel that the product doesn't meet your expectations, please feel free to contact us and we will solve the problem.
- Up to 9x Faster Charging Speed: The Emporia electric vehicle charger provides up to 46 miles/hour charging speed via hardwired connection (48 amp - up to 9x faster than a standard wall outlet) or up to 38 miles/hour via the NEMA plug (40 amp).
- Versatile Installation Options: Preconfigured for NEMA Type 14-50P compliant with 2017 NEC Section 625.17 for up to 40A or convert to Hardwired for up to 48A. Professional installation recommended for optimal safety and performance.
- Safety, Certification, and Peace of Mind: UL listed and ENERGY STAR certified, meeting stringent standards (NEC 625, SAE J1772, UL 817, UL 991, UL 2231, UL 2251, and UL 2594).
- Get the Benefits of Smart Charging: Connect via 2.4 GHz WiFi to access real-time energy data and manage charging from your mobile device. Schedule charging sessions to optimize utility rates and performance.
- Universal Compatibility: Equipped with a secure SAE J1772 connector, compatible with all EVs in North America, including Tesla, Chevrolet Bolt, VW ID 4, Nissan Leaf, Ford Mustang Mach-E, IONIQ 5/6, BMW
i3, i4, iX, Audi, and Jeep Wrangler 4xe.
- Grizzl-E Classic NEMA 14-50 Plug with 24 Feet Premium Cable is a simple, powerful, heavy-duty and portable Electric Vehicle Charging Station which is suitable for normal and cold weather. Compatible with all EVs and PHEVs sold in North America.
- UL Full Tested and Certified. Eligible for Federal rebate program. IP67 (Water resistant), Fire resistant. Over Current, Over Voltage , Under Voltage, Missing Diode, Ground Fault, and Over Temperature Protections. Self-Monitoring and Recovery, Power Outage Recovery. Built in GFCI.
- Fast charging and adjustable amperage: 40A, 32A, 24A, 16A. Maximum current output of 40 Amps for 50A circuit breaker, 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker. Charge Rate: 28-30 miles per hour at 40A, 22-25 miles per hour at 32A, 15-18 miles per hour at 24A and 10-12 miles per hour at 16A.
- Easy to install and use. Save hundreds of dollars on installation : just install a simple 14-50R outlet and you are ready to plug in your Grizzl-E. Easily transportable. Simple to remove from the mounting bracket and transport between different locations. NEMA-4 water and air tight metal enclosure. More power and output configurations for your money than any other charging station.
- RAPID CHARGE AT 4X THE SPEED: Our Asani level 2 EV charger provides lightning-fast speed, delivering four times the charging power. Plug into a 240V outlet and enjoy up to 48 miles of range in just 4 hours, ensuring you're always ready to go.
- UNIVERSAL COMPATIBILITY: Our Type 1 charger is designed to both 240V and 120V household plugs with the included adapter cable. Works with popular EVs, including popular models from Toyota, BMW
, Hyundai, Ford, VW, Nissan, Kia, Audi, and many more.
- EXTENDED REACH: With a 16.5-foot cable, the Asani EV charger provides flexibility. Its plug-&-play design ensures ease of use, while LED indicator lights keep you updated on charging status. Included adapters and a storage bag enhance portability.
- ON-THE-GO CONVENIENCE: Our portable electric vehicle charger comes with a storage bag and is crafted from anti-rolling, anti-scratch material, making it perfect for outdoor adventures. With an IP66 waterproof rating, it's built to withstand the elements.
- SAFE CHARGING GUARANTEED: This electric car charger boasts CE certification and comes equipped with built-in protection against lightning, over-voltage, under-voltage, over-charge, and over-current, ensuring the utmost safety for your vehicle.
- Portable EV Charger: This portable car charger offers high compatibility with NEMA 6-20R and NEMA 5-15P plugs, making it suitable for charging most electric vehicles and plug-in hybrid vehicles that adhere to the J1772 standard.
- All-Round Protection: During charging, the portable charger controller automatically adjusts the current according to the charging status to avoid overcharging. It also provides lightning/leakage/grounding/over-voltage/under-voltage/overcharge/over-current/overheat protection.
- Smart APP Control: Enjoy a great charging experience with the convenience of smart app control. You can not only control and monitor the charging status remotely through the smart APP, but also schedule charging time for 1-12 hours, allowing you to take advantage of off-peak charging and reduce your vehicle usage costs.
- Extra-Long Charging Cable: Enjoy the flexibility the 28-foot-long charging cable includes with this portable EV charger. You can conveniently charge your EV at home or using public charging stations without hassle. The internal copper wires ensure excellent conductivity, and the external TPE flame-retardant protective jacket is thickened for added durability. The charging cable is IP66 waterproof and dustproof, withstanding temperatures from -30°C to 45°C.
- Dual-Purpose Functionality: Our package includes a hard-shell storage bag, a base, a charging cable hook, and an adapter, providing versatile functionality. Using the base and charger holder, you can easily install this charger as a fixed charging station in your garage. Simply store the charging cable in the included storage bag for on-the-go charging and take it with you. You can charge your EV wherever there's an available power outlet.
SEOCONTENT-START
12/30/2020 61 20 20_RECALL 20V-601: HIGH-VOLTAGE BATTERY – CENTER INVENTORY VEHICLES 1/2 SIB 61 20 20 RECALL 20V-601: HIGH-VOLTAGE BATTERY – CENTER INVENTORY VEHICLES 2020-12-28 This Service Information Bulletin (Revision 2) replaces SI B61 20 20 dated October 2020. This Service Information Bulletin (Revision 3) replaces SI B61 20 20 dated October 2020. What’s New Title adds “Center Inventory Vehicles” Affected Vehicles Affected Customers Correction Procedure WARRANTY INFORMATION Reimbursement for this Recall Action will be via normal claim entry utilizing the work package information below: Performed before the first vehicle delivery to a customer Defect Code: 0061670500 G01 G05 G1x G2x G3x PHEV cells in the high-voltage batteries (Ship to vehicle to BMW NA) : Work Pkg Labor Operation Description (Plus work) Labor Allowance # 1 00 70 571 Preparing vehicle for dispatch (Ship to BMW
NA) (vehicles before the first delivery, no in-service date and less than 300 miles) 3 FRU Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: Updated B61 20 20 WP 1, ship vehicle to BMW
NA), unless otherwise required by State law. QUESTIONS REGARDING THIS BULLETIN Technical inquiries Submit feedback at the top of this bulletin Warranty inquiries Submit an IDS ticket to the Warranty Department or use the chat available in the Warranty Documentation Portal Parts inquires Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B612020_PHEV High Voltage Battery Recall_Enhanced Rental Procedure.pdf picture_as_pdf B612020 Recall Notice_BMW.pdf picture_as_pdf B612020_2020-BMW
-MINI
-MY2020-2021-PHEV-F60-Gxx-Ixx-HV-Battery-FAQ- (13Oct2020).pdf Copyright ©2020 BMW
of North America, Inc. Attachment to B61 20 20 October 2020 SAFETY RECALL NOTICE To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor RE: Recall 20V-601: High-Voltage Battery – B61 20 20 BMW
AG is conducting a Voluntary Safety Recall (effective September 24, 2020) on certain Model Year 2020-2021 BMW
Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 4, 2020 and September 25, 2020. Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. Please follow any special instructions that we provide to you for the return or disposition of recall parts. We appreciate all your assistance with this Recall. Attachment to B61 20 20 – BMW
RECALL 20V-601: HIGH-VOLTAGE BATTERY (October 2020) 1 PHEV High Voltage Battery Recall – Enhanced Car Rentals Note: Aftersales Area Manager (AAM) Field Authorization is required for these rental car reimbursement claim submissions and the claim comments must explain the situation and reference your center’s AAM email, as noted below, and the date it was sent. Please use the following alternate transportation measures (ATM) for those customers with PHEV High Voltage Battery Recall affected vehicles that are out of service awaiting PHEV High Voltage-related repairs to be completed. Procedure 1- For customer situations, please email Customer Relations (CR) at CRNJ_Recall_20V- 601_Escalation@bmwna.com 2- In addition to customer notification letters mailing in October, the Customer Relations team will be calling all affected customers. 3- If a customer requests alternate transportation, CR will contact the corresponding center to help coordinate this with customer. 4- Please follow these instructions if CR contacts you: 5- If a repair order (RO) is not already available, create one. 6- Ensure there is a line item or create one that clearly explains the reason why your center is providing alternate transportation. 7- Send a High-Voltage Battery Recall Rental Car Request titled email to your AAM that includes a signed RO copy (center generated that is signed by the customer) 8- The AAM will review your center’s email and approve your request accordingly. 9- When the rental car is approved by return AAM email (see next section below) and after the rental car is delivered to the customer, forward the: • AAM’s car rental authorization email; and the • Customer signed copy of the RO that was sent to the AAM; and a • Copy of the rental agreement to the following BMW
mailbox as attachments to Recall.rentalrequest@bmwna.com . Please include the vehicle’s VIN (last seven) in the subject line of this email. 10- Unless otherwise required by state law for alternate transportation vehicles, if the customer is expected be in a rental car for longer than 30 days, the customer must return to center every 30 days to have rental car inspected and/or swapped out (if the rental car is required to be returned to the third-party rental car provider). For these AAM approved car rentals, please provide the customer with a vehicle through one of our preferred third-party rental car providers (Enterprise, Hertz if available in your area). BMW
will reimburse the following: BMW
Rental Vehicles Up to $64.00 a day • Market surcharge (if applicable); plus, the • CDW* (Collision Damage Waiver) protection – when the rental vehicle agreement signee accepts this optional coverage; plus • Taxes Non-BMW
Rental Vehicles Up to $44.00 a day Invoice these allowable rental car expenses (Excluding fuel) as a separate line item on the repair order as outlined below. Attachment to B61 20 20 – BMW
RECALL 20V-601: HIGH-VOLTAGE BATTERY (October 2020) 2 Note: Aftersales Area Manager (AAM) Field Authorization is required for the rental car reimbursement claim submission and the claim comments must explain the situation and reference your center’s AAM email and the date it was sent. Rental Vehicle Invoice – Required Information for Claim Submission In addition to the Field Authorization (FAS), to be reimbursed for the above, your center must itemize the rental car invoice in the claim comments, please ensure that you always include the following information: Rental Vehicle Invoice – Line items Required Information to provide Brand of rental vehicle in use BMW
or Non-BMW
Vehicle – Model description Rental period Total number of days Market surcharge (If applicable) Cost per day and the total amount CDW* (Collision Damage Waiver) Cost per day and the total amount Taxes Total amount Other Optional Protection/Insurance Coverage BMW
will only reimburse the cost of the applicable Collision Damage Waiver (CDW)* protection that the rental vehicle agreement signee accepted. *Note: The Collision Damage Waiver (CDW), this may also be referred to as the Loss Damage Waiver (LDW) or the Physical Damage Waiver (PDW). If your customer wants to obtain other optional protection or insurance coverage, for example: • SLP/SLI/LIS (Supplemental Liability Protection or Insurance/Liability Insurance Supplement); and/or • PAI (Personal Accident Insurance); and/or • PEC (Personal Effects Coverage); The cost of this optional coverage would be at the owner’s/operator’s expense. Attachment to B61 20 20 – BMW
RECALL 20V-601: HIGH-VOLTAGE BATTERY (October 2020) 3 Important Note: If the customer believes they have access to optional protection/insurance coverage that will apply to their loaner car or rental vehicle either through their credit card company and/or personal car insurance (including other drivers and/or total loss), please encourage them to verify if and what additional coverage is available to him or her. PHEV High-Voltage Battery Recall – ATM Claim Submission Information Reimbursement for this AAM authorized PHEV High-Voltage Battery Recall-related car rental expense is via DCSnet normal claim entry through the Field Authorization System (FAS), as a separate line item, utilizing the following information: Defect Code: 11009999RV Rental Reimbursement – Safety-Recall Parts Supply/Repair Procedure Issues And: Sublet Code 3 Sublet at cost Reimbursement for qualifying alternate transportation as outlined in this procedure (PHEV High Voltage Battery Recall – Enhanced Car Rentals) RO/Claim Comments See the Rental Vehicle Invoice – Required Information for Claim Submission section above. PHEV High-Voltage Battery -related car rental expense claims submissions received without AAM Field Authorization will not be accepted for payment. Mid to Long-Term Car Rentals Due to the current remedy procedure, BMW NA anticipates that some customers may require alternate transportation for thirty (30) days or more. As a result, you may have to submit more than one claim for rental car reimbursements before the affected vehicle has been repaired and returned. Unless otherwise required by state law for alternate transportation vehicles, for these cases, BMW NA requests that your center submit a claim for the rental car reimbursement at 30-day or monthly intervals (invoice after each 30 day or one month of rental car usage). Important Warning: (1) Failure to properly follow this approval process will result in your center receiving a reduced or no reimbursement for these subsidized rental cars. (2) This program is separate from your normal loaner car program (AMP) and is specific to vehicles with the PHEV High-Voltage Battery Recall.
**************************************************************************************************************
SEOCONTENT-END
Last update on 2025-03-19 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.