Exhaust Gas Recirculation (EGR) Cooler – 2015 BMW 7 Series & 2014-2017 X5

SIB 11 10 21
2022-10-26

RECALL 21V-907: EXHAUST GAS RECIRCULATION (EGR) COOLER – N57T LOW TEMPERATURE

This Service Information Bulletin (Revision 3) replaces SI B11 10 21 dated October 2022.

 

What’s New:

  • Procedure updated

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

 

MODEL

E-Series Model Description Production Date Engine
F02 7 Series Sedan August 27, 2013 – May 8, 2015 N57T
F15 X5 Sports Activity Vehicle August 12, 2013 – June 19, 2017 N57T

 

AFFECTED VEHICLES

Affected vehicles which require this Recall to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA NEXT or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective November 18, 2021) on certain Model Year 2014 – 2017 BMW vehicles with the N57T diesel engine that were produced between August 12, 2013 and June 19, 2017.

Please note that most of these vehicles were subject to the 2018 voluntary safety recall 18V-755.

These vehicles, and an additional population, are subject to this new 2021 recall, and will receive an updated EGR cooler.

Over time, the Exhaust Gas Recirculation (EGR) system’s cooler could internally leak cooling fluid. If the fluid combines with diesel engine soot particles, this could damage the engine intake manifold, and increase the risk of a fire.

 

CORRECTION

Replace the EGR cooler and clean the EGR intake pipe

Replace the coolant line from exhaust gas recirculation cooler to coolant pump

Perform an air intake manifold test through ISTA and based off the results of the test plan, replace the intake manifold (if the test failed)

Register the new EGR cooler through ISTA

 

PROCEDURE

See attachment B11 10 21 Replace EGR Cooler.

NOTE: For vehicles with a “red X” for remedy status and the vehicle is down (failed manifold and cooler): Run a vehicle test and applicable test plans and submit a TSARA Powertrain Case with necessary documentation (photos and test plans). The case will be reviewed and if approved, then submit a Recall IDS Ticket with the approved Case number.

 

PARTS INFORMATION

Please monitor the Parts Matrix for important updates to the parts ordering procedure.

Only use and invoice the part numbers below that apply. 

Part Number Description Quantity
11 71 7 822 346 Exhaust gas cooler low temperature 1
11 71 8 490 640 AGR small parts set 1
11 71 7 799 853 Pipe union 2
61 13 1 369 832 Line clip for vacuum hose 1
11 61 8 512 504 O-ring of exhaust-gas recirculation pipe 1
11 14 8 490 569 Front acoustic cover (for exhaust gas recirculation cooler) 1
11 53 7 827 842 Coolant hose of exhaust gas recirculation cooler including temperature sensor 1
11 53 7 827 410 Coolant line from exhaust gas recirculation cooler to the coolant pump 1

 

Sublet – Bulk Part Numbers 

Part Number Description Quantity
11 65 8 595 650 Vacuum hose (40 cm) – (one hose is enough for 2 vehicles) Supported sublet up to $35 as needed
82 14 1 467 704 BMW Antifreeze/Coolant (7 Series Sedan – 1 gallon, concentrate, X5 – 1.5 gallons concentrate) Supported sublet up to $85 as needed

 

Intake manifold (if required) 

11 61 7 811 909 Intake pipe with air flap control (F02 only) 1
11 61 8 514 731 Intake pipe with air flap control (F15 only) 1
13 62 7 804 742 Boost pressure sensor 1

 


Exhaust Gas Recirculation (EGR) Cooler
Safety Recall 21V-907
Model Year 2013-2018
BMW Models w/Diesel Engines
Diesel Engines (4-cyl. – N47 / 6-cyl. – N57)
Last updated:  February 4, 2022

 

Q1. Which BMW Group models in the US are potentially affected by this Safety Recall?

Certain Model Year 2013-2018 BMW vehicles with a 4-cylinder (“N47”) or 6-cylinder (“N57”) diesel engine in the US are potentially affected.

 

Q2. What is the specific issue?

The issue involves the Exhaust Gas Recirculation (EGR) system which contains an integrated cooling component (“Cooler”).  Over time, a leak of cooling fluid (glycol), could develop in the EGR Cooler.

 

Q3. What can happen as a result of this issue?

If cooling fluid leaks in the EGR Cooler, and combines with typical diesel engine soot deposits while the temperature is high (which is normal), this could create smoldering particles.  In very rare cases, these particles could contact the engine intake manifold and cause damage by creating small holes in the manifold due to melting.  In extremely rare cases, due to the holes in the manifold, this could increase the risk of a fire.

 

Q4. If I had a similar Safety Recall performed previously, will I need to have this Safety Recall performed? Why?

Yes.  Your vehicle will need to have the 2021 Safety Recall performed as the EGR Cooler will be replaced with an improved version.

 

Q5. Are BMW Group models, which are not Diesel, affected?  Why not?

No.  They are not affected because they have a different engine design.

 

Q6. How did BMW Group become aware of this issue?

BMW Group became aware of this issue through its quality control procedures.

 

Q7. Can I determine if this issue exists in my vehicle? 

While it’s highly unlikely that this issue will occur, if your vehicle has an unpleasant odor, i.e., an odor of exhaust gas and you hear an unusual noise from the engine compartment, your vehicle may be experiencing this issue.  In rare cases, you may see smoke from the engine.

 

Q8. What should I do if I notice this condition in my vehicle?

If this condition occurs, pull off the road to a safe location away from traffic, and switch off the engine.  Do not open the hood.  All occupants should carefully exit the vehicle and move to a safe location away from traffic.  Do not continue to drive your vehicle.

Contact BMW Roadside Assistance at 1-800-332-4269 immediately to have your vehicle brought to the nearest authorized BMW center. You may be responsible to pay for the tow if you no longer have coverage and reimbursement will be considered should the issue be confirmed to be related to this recall.

Should your vehicle need the EGR cooler replaced before the new updated parts are available, the current EGR cooler can be installed as an interim solution.

 

Q9. Can I continue to drive my vehicle (before I get my vehicle repaired)?

Yes.  The likelihood of this issue occurring to your vehicle is extremely low.  However, when you receive a letter asking you to have this Safety Recall performed by an authorized BMW center, please do so as soon as possible.

 

Q10. How will I be informed of this Safety Recall?

Owners of potentially affected vehicles will receive a letter in January via first class mail advising them of this Safety Recall.  When parts become available, they will receive another letter, requesting they schedule an appointment with an authorized BMW center as soon as possible to have this Safety Recall performed.  For the latest updates to this Safety Recall, please visit bmwusa.com/recallIf you are not the only driver of this vehicle, please advise all other drivers of this important information.

To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information.

 

Q11. How will my vehicle be repaired?

The EGR Cooler will be replaced with an improved version.  If it is determined that the EGR Cooler has leaked, the engine intake manifold will also be replaced.

 

Q12. Is a loaner vehicle, or alternate transportation available?

Your dealer can provide you with a loaner vehicle during the service appointment.

 

Q13. How long will the repair take?

Depending upon the repair, and the specific model, this could take up to several hours to perform.

 

Q14. Do I have to wait for my letter to have my vehicle serviced?

Yes.  We are in the process of implementing this Safety Recall campaign to ensure that the necessary parts are at the BMW centers.  For the latest updates to this Safety Recall, please visit bmwusa.com/recall.

 

Q15. I see a reference to the “TREAD Act Customer Reimbursement Plan” in my customer letter. Can you explain what that is about? Am I eligible for reimbursement?

If you have already had this repair performed at your own expense, you may be eligible for reimbursement of certain expenses that you incurred.  Please visit bmwusa.com/recall and click on “Reimbursement for Prior Customer Pay Repairs Related to a Safety Recall (TREAD Act)”.

 


Safety Recall 21V-907 Exhaust Gas Recirculation (EGR) Cooler – 2013-2017 BMW

 

Safety Recall 21V-907 Exhaust Gas Recirculation (EGR) Cooler – 2013-2017 BMW

 


Remedy Instructions and TSB

SIB 11 10 21
2022-10-26

RCRIT-21V907-1614.pdf 453.454KB

RCRIT-21V907-1614

 


Remedy Instructions and TSB

SIB 11 10 21
2022-10-10

RCRIT-21V907-3608.pdf 450.518KB

RCRIT-21V907-3608

 


Remedy Instructions and TSB

SIB 11 10 21
2022-02-25

RCRIT-21V907-4989.pdf 207.403KB

RCRIT-21V907-4989

 


Remedy Instructions and TSB

SIB 11 10 21
2021-11-18

RCRIT-21V907-2453.pdf 226.754KB

RCRIT-21V907-2453

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V907&docType=RCL

 


 

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