August 2, 2021 NHTSA CAMPAIGN NUMBER: 21V598000
Loss of braking assist can increase the risk of a crash.
NHTSA Campaign Number: 21V598
Manufacturer BMW of North America, LLC
Components ENGINE
Potential Number of Units Affected 50,024
Summary
BMW of North America, LLC (BMW) is recalling certain 2020 M340i, M340i xDrive, 540i, 540i xDrive, X3 M40i, 2020-2021 X4 M40i, 745Le xDrive, 2019-2021 Z4 M40i, and 2020-2021 Toyota Supra vehicles. During engine start, the engine management software may cause loss of braking assist. Full mechanical braking (without assist) remains available.
Remedy
Dealers will update the engine management software, free of charge. Owner notification letters are expected to be mailed October 1, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your BMW has a Recall
SIB 12 06 21
2021-07-29
RECALL 21V-XXX: PROGRAM CONTROL UNITS (DME)
Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.
MODEL
| E-Series | Model Description | Production Date | Affected Engine |
| G01 | X3 Sports Activity Vehicle | May 21, 2018 thru June 22, 2021 | B58D |
| G02 | X4 Sports Activity Coupe | May 23, 2018 thru June 22, 2021 | B58D |
| G12 | 7 Series Sedan | June 5, 2018 thru February 22, 2021 | XB1 |
| G20 | 3 Series Sedan | September 11, 2018 thru July 28, 2020 | B58D |
| G29 | Z4 Roadster | June 13, 2018 thru June 18, 2021 | B58D |
| G30 | 5 Series Sedan | August 28, 2018 thru June 26, 2020 | B58C |
AFFECTED VEHICLES
Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective July 29, 2021) on certain Model Year 2019 2021 BMW vehicles that were produced between May 21, 2018 and June 22, 2021.
During certain engine start conditions, the tandem pump may become damaged and, during a subsequent drive cycle, cease to function. Note that an engine start after a stop per MSA is not affected. The tandem pump is a combined vacuum/oil pump which, among other functions, creates vacuum for the brake system booster.
If the pump ceases to function, the brake pedal feel becomes noticeably harder, requiring a larger application force during braking, which could lead to a longer braking distance.
The Recall Notice and Q&A have been attached for further information.
CAUSE
A software error in the digital motor electronics (DME) may cause the tandem vacuum and oil pump to fail.
CORRECTION
Program the vehicle with ISTA 4.30.1x or higher.
PROCEDURE
Program the vehicle using ISTA 4.30.1x or higher (released June 2021).
| Model | Target Integration level |
| G01 (X3 Sports Activity Vehicle) | S15A-21-03-567 or higher |
| G02 (X4 Sports Activity Coupe) | |
| G12 (7 Series Sedan) | |
| G30 (5 Series Sedan) |
| Model | Target Integration level |
| G20 (3 Series Sedan) | S18A-21-03-567 or higher |
| G29 (Z4 Roadster) |
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming.
For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation.
WARRANTY INFORMATION
During this workshop visit, the affected vehicle may show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time.
Please use this Recall to perform and submit for updating the vehicle’s software to the required I-level or higher, and for closing this Recall (See Reporting a Vehicle as Sold below).
For any other open Technical Campaign repairs, please be sure to perform any additional before and/or after work (including attaching labels) as required by these other campaigns. Close any remaining open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin.
DC 00 12 65 05 00 Recall-Specific Flat Rate Labor Operation Codes – Current Status
The special flat rate labor operation code that must be used for this Recall claim submission will be available shortly.
Reporting a Vehicle as Sold/Leased (RDR) AFTER the Recall Repair is Completed
You must perform the recall repair before you can RDR a vehicle that is subject to this recall. Once the recall repair is completed, you will be required to enter the corresponding repair order (RO) number and the RO close date to complete the RDR process.
The RO close date for performing this recall repair MUST predate or equal the RDR date.
When the special flat rate labor operation codes become available, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies.
| Defect Code: | 0012650500 | — |
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
| Work Pkg | Labor Operation | Description (Plus work) | Labor Allowance |
| # 1 | 00 71 594 | Programming and encoding the vehicle control units (includes providing support voltage for the vehicle electrical system and performing a vehicle test) | 8 FRU |
| Or: | |||
| # 2 | 00 71 595 | Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) | 1 FRU |
Or:
The vehicle arrives at your center and this Recall shows open (No other Main work will be performed or claimed during this workshop visit)
| Work Pkg | Labor Operation | Description (Main work) | Labor Allowance |
| # 3 | 00 71 084 | Programming and encoding the vehicle control units (includes providing support voltage for the vehicle electrical system and performing a vehicle test) | 10 FRU |
| Or: | |||
| # 4 | 00 71 085 | Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) | 1 FRU |
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B12 06 21 WP 1), unless otherwise required by State law.
Programming and Encoding the Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do not have the latest software I-level. If one or more control module failures occur during this programming procedure:
Please claim this consequential control module related IRAP recovery procedure (when applicable as required)/repair work under the defect code listed in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and the what) on the repair order and in the claim comments section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the corresponding control module-related repair work using the applicable defect code and labor operations in AIR (including diagnosis).
Consequential Repair
When additional work and/or parts are required as a direct result of the issue that is described in this Service Information bulletin, claim these items under the under the defect code listed above together with the corresponding labor operations (including any additional diagnosis) listed in AIR if applicable.
Please explain the reason for this consequential repair work (the why and the what) on the repair order and in the claim comments section.
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your diagnosis work time, job/repair work time (WT), RO/Claim WT and/or repair explanation procedures, unless otherwise required by State law.
Reimbursement of Prior Customer-Pay Repairs (TREAD Act)
Based on the age of the Affected Vehicles being addressed by this Safety Recall Campaign, a reimbursement request for a qualifying prior customer-pay repair is not likely.
However, if you do receive a reimbursement request from a customer for a prior repair that may qualify, please contact the Warranty department (include a legible copy of the invoice) through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections. The Warranty department will review and respond to your inquiry accordingly.
QUESTIONS REGARDING THIS BULLETIN
| Technical inquiries | Submit feedback at the top of this bulletin |
| Warranty inquiries | Please contact the Warranty department by either using the Live Chat that’s available in the Warranty Documentation Portal or through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections |
Supporting Materials
picture_as_pdf B120621 Recall Notice.pdf
picture_as_pdf B120621_2021-B58-BrakeAssist-FAQ-(29Jul2021).pdf
Attachment to B12 06 21
July 2021
SAFETY RECALL NOTICE
To: All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor
RE: Recall 21V-xxx: Program Control Units (DME) – B12 06 21
BMW AG is conducting a Voluntary Safety Recall (effective July 29, 2021) on certain Model Year 2019 – 2021 BMW vehicles that were produced between May 21, 2018 and June 22, 2021.
Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed. This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall. Note also that substantial civil penalties apply to violations of the Safety Act.
Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.
Please follow any special instructions that we provide to you for the return or disposition of recall parts.
We appreciate all your assistance with this Recall.
Attachment to B12 06 21
July 2021
Safety Recall
21V‐xyz
Software / Brake Assist
Model Year 2019‐2021
BMW 3 Series, 5 Series, 7 Series
BMW X3 SAV, X4 SAC, Z4
Issue Date: 07/29/2021
| Q1. | Which BMW Group models in the US are potentially affected by this Safety Recall? Certain Model Year 2019‐2021 BMW models in the US are potentially affected.
|
| Q2. | What is the specific issue? This safety recall involves software which can affect brake assist. Due to a software coding issue, and in combination with rare engine start conditions, this could lead to a reduction in brake assist which could cause an extended stopping distance and increase the risk of a crash. However, fully mechanical braking, and other braking functions, are not affected, and help maintain vehicle control and stability during braking.
|
| Q3.
| Why are other models / vehicles not included in this Safety Recall? Other models are not equipped with the software version that can affect brake assist. |
| Q4. | Can I continue to drive my vehicle? Yes. However, when you are notified by BMW to have this Safety Recall performed, please contact an authorized BMW center and schedule an appointment as soon as possible. For the latest updates to this Safety Recall, please visit bmwusa.com/recall. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
|
| Q5. | Can I determine if this issue exists in my vehicle? When braking, if you notice a “stiff” brake pedal, and a warning lamp in the instrument cluster, your vehicle may be experiencing this issue. Do not continue to drive your vehicle. Please contact BMW Roadside Assistance at 1‐800‐332‐4269 immediately to have your vehicle brought to the nearest authorized BMW center.
|
| Q6. | How did BMW Group become aware of the issue? BMW Group became aware of the issue through its quality control procedures.
|
| Q7. | How will I be informed of this Safety Recall? Owners of potentially affected vehicles will be notified via First Class mail, advising them of this Safety Recall, and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed. Owners can locate their nearest authorized BMW center at bmwusa.com/dealer. To ensure BMW has your recent contact and vehicle information, owners should visit bmwusa.com/recall and click on “Manage recall notices and contact information”
|
| Q8. | How will my vehicle be remedied? Vehicle software will be reprogrammed for free and should take about one hour.
|
| Q9. | Do I have to wait for my letter to have my vehicle serviced? No. Please contact an authorized BMW center to have this important Safety Recall performed.
|
12 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BMW | 540I | 2020 |
| BMW | 745LE | 2020-2021 |
| BMW | M340I | 2020 |
| BMW | X3 | 2020 |
| BMW | X4 | 2020-2021 |
| BMW | Z4 | 2019-2021 |
| TOYOTA | SUPRA | 2020-2021 |
6 Associated Documents
Recall Acknowledgement
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Open in new tab Manufacturer Notices(to Dealers,etc) – BMW Recall 21V-xxx: Program Control Units (DME) – Repair Available
RCMN-21V598-5441.pdf 149.694KB
Loading...Defect Notice 573 Report
RCLRPT-21V598-4872.PDF 219.534KB
Loading...Manufacturer Notices(to Dealers,etc) – Certain 2020 – 2021 Model Year Supra Vehicles Potential Increased Braking Distance
RCMN-21V598-6066.pdf 270.271KB
Loading...Manufacturer Notices(to Dealers,etc) – Certain 2020 – 2021 Model Year Supra Vehicles Potential Increased Braking Distance
RCMN-21V598-0135.pdf 253.226KB
Loading...Remedy Instructions and TSB
RCRIT-21V598-2797.pdf 417.421KB
Loading...Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V598&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
Introduction
The Online Service System (OSS) has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available in the OSS:
ISTA Diagnosis Application
Vehicle diagnostics from the Z3/E36, with the BMW ICOM, or with a J2534 pass-thru tool (from model year 1996).
- Fault Code Diagnosis
- Test Plans
- Repair Instructions (E30 or higher)
- Technical Data
- Wiring diagrams
Web ISTA Information Application
WebISTA has been developed to provide an information only application for users that do not require all of the services included in the ISTA diagnostics application.
- Repair Instructions (E30 or higher)
- Technical Data
- Tightening torques
- Wiring diagrams
You can search using document title, document number and subject areas as the search criteria. The desired information is displayed by means of graphics and explanatory text.
ISTA/P Online – Control Module Reprogramming
With ISTA/P you can reprogram the onboard control modules that are capable of software reprogramming. For ISTA/P, a data interface, a power supply and an Internet connection are required. The data interface can be a BMW Group ICOM interface or a “Pass-Thru Tool (PTT)” that fulfills the requirements of the SAE J2534 standard.
What is needed to diagnose and program with the BMW OSS?
The OSS consists of a desktop or laptop PC connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface “integrated communication optical module (ICOM)” or use a J2534 “Pass Thru Tool (PTT)”.
Note
Connection to OSS works only on PCs where no proxy connections are used.
For information about vehicle reprogramming and diagnostics using J2534 click here.
- 【XP400 Programmer 】XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. IMMO application provides Smart Mode and Expert Mode to guide technicians performing IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc. Please send VIN number to▲Autelonline @ outlook . com▲ to check compatibility before purchasing.
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- 【ECU CODING & ACTIVE TEST & 23 Services Function】Bi-directional control of the ECM is useful in determining whetherthe ECM responds to a command well. And Auto VIN Identification, ECU Coding are available for IM608. Most useful service including: Oil Reset Service/ EPB Service/ BMS Service/ SAS Service/ DPF Service etc.
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- Fully compatible with SAE-J2534-1 & SAE-J2534-2.How to resolve "License Expired" issue? Please download latest vx manager. After download, please install the new vx manager. Then connect device to laptop, laptop connecting network, open new vx manager, click "Firmware" to update, then click "Update license" to renew.
- USB vehicle-to-PC connectivity; Firmware Updatable.CE and FCC compliance for hardware.
- All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- Important Note & Packing Update - How to resolve "License Expired" issue? Please download the latest vxmanager from vxdiag official website.Use new vxmanager t update firmware and driver and then update your device authorization.Packing Update-Now package do not come with CD, please refer to the user manual for obtain software link.You can check the user manual carefully before you start using the device.If you need online techinical support,we can service for you any time.
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- With TS401 TPMS Relearn Tool: Since MK908P only supports basic detection functions for TPMS, so it is equipped with TS401, a powerful TPMS tire pressure reset tool, which can help you to program a sensor and do the Relearn procedure
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
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- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
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- One year warranty. Please contact us via order center if you have any problem with software installation
- 【LAUNCH X431 PAD V support OE-Level Functions】💥 supports AutoAuth for FCA SGW(for 2017 and later Chrysler,Dodge,Jeep,Alfa Romeo and Fiat).👍VAG Guided Functions(compatible with VW,SKODA,SEAT)👍Online Parameterization👍Modification for BMW 👍Offline Coding👍 Calibration👍Flash Hidden Functions👍Setting & Changeover for Benz ( All the function above is car-specific).you can perform OE-level diagnosis and pr ogramming for more accurate diagnosis and efficient car repair jobs to win more business!
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- VXDIAG VCX 2 in 1 works for both Ford and Mazda, support Ford and Mazda Diagnose and Programming.(Please download the latest vxmanager from vxdiag official website. Use new vxmanager to update firmware and driver and then update your device authorization.)
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- Support vehicle till 2019 year（Not works for FORD F150,F250,F350,F450,F550,F650,F750 before 2010）,Support Multi-Languages
- VXDIAG VCX NANO is an OEM diagnostic interface for the vehicles of Ford and Mazda. It can be compatible with OEM software of Ford IDS and Mazda IDS
- Full Technical Support Online: Firmware support update online. For software installation, you can feel free to contact us via amazon message, our engineer will provide online support by teamviewer or video
- 👍【ADVANCED IMMO & KEY PROGRAMMING TOOL】Integrated Car Key Programmer XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. IMMO application provides Smart Mode and Expert Mode to guide technicians performing IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc (contact us if you need to confirm your car model: immoautel @ outlook .com)
- 👍【ACTIVE TEST & ECU CODING】During an active test, the tester outputs commands to the ECU in order to drive the actuators. This test determines the integrity of the system or parts by reading the engine ECU data, or by monitoring the operation of the actuators, such as switching a solenoid, relay, or switch, betweentwo operating states.After repairs or replacements of vehicle parts, Autel IM608 can reprogram adaptive data for certain components of the test vehicle through ECU Coding.
- 👍【30+ SERVICE & OE-LEVEL DIAGNOSTIC SCANNER】IM608 has these servicet functions: Oil Reset, Engine/ABS/SRS/SAS/DPF, BMS Reset, Brake Reset, Key Fob Coding, fully meeting your needs.The Auto Scan function performs a comprehensive scanning over all the ECUs inthe vehicle to locatesystems’ faultsand retrieve DTCs.
- 👍【XP400 Programmer & Wireless J2534 VCI】J2534 Specially designed to provide users with convenient PC communication on any modern vehicle diagnostic bus, offering the most significant features desired by OEM. Please note J2534 can't do ECU programming with IM608.
- 👍【1 Year Software Update & Exellent After-Sales Service】Automatic system and software updates with real-time. Remote control tech support anytime, anywhere.
Last update on 2021-09-11 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-09-11 / Affiliate links / Images from Amazon Product Advertising API
 – 2020-2021 BMW){kind=link}
 – 2020-2021 BMW){kind=link}