Recall 21V-521: CIS Mat – 2018-2019 BMW X3 & X4

July 8, 2021 NHTSA CAMPAIGN NUMBER: 21V521000

Occupant Classification System Malfunction

A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 21V521

Manufacturer BMW of North America, LLC

Components AIR BAGS

Potential Number of Units Affected 138

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.

 

Remedy

Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your BMW has a Recall

 


SIB 52 08 21
2021-10-15

RECALL 21V-521: CIS MAT

This Service Information Bulletin (Revision 2) replaces SI B52 08 21 dated August 2021.

What’s New (Specific text highlighted):

  • Parts – Small parts needed for seat removal/install added

 

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

 

MODEL

E-Series Model Description Production Date
G01 X3 Sports Activity Vehicle December 4, 2017 – June 3, 2019
G02 X4 Sports Activity Coupe July 13, 2018 – May 17, 2019

 

AFFECTED VEHICLES

Vehicles which require this Recall Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG is conducting a Voluntary Safety Recall (effective July 8, 2021) on a small number of Model Year 2018 – 2019 BMW vehicles that were produced between December 4, 2017 and June 3, 2019.

The CIS (Capacitive Interior Sensing) Mat, which detects the presence of a front passenger for front air bag deployment, may not function properly in certain limited circumstances.  If this were to occur, the air bag warning lamp would not illuminate.  In a crash, the front passenger air bag may not deploy, which could increase the risk of injury.  The CIS mat will need to be replaced.

The Recall Notice and Q&A have been attached for further information.

 

CAUSE

Due to an incorrect mounting of the seat cover, one or more of the hog rings (clamps) could contact the seat heating cable harness near the area of the seat cushion and thigh support.  Over time, this could affect CIS Mat functionality.  Hog rings are small metal clamps which fasten the seat cover to the seat frame.

 

CORRECTION

Replace the front passenger seat cushion which contains the CIS mat.

 

PROCEDURE

  1. Replace the seat occupancy mat for the front passenger seat in accordance with repair instructions REPP-6577611.

 

  1. Note: There is a changed procedure for clamping when installing the front seat cover- the new procedure below has not yet been incorporated into the repair instructions.

 

For section: Installing the seat cover for the front seat REP-TAT-P-5216-02-G01_3 New: The sequence in which the hog ring clamps are installed must be observed.

First clamp items 1-3, then clamp the area of the cable outlet 4 to prevent the seat heater line from being contacted and/or damaged by clamps.

 

  1. After reinstalling the seat cover, the seat occupancy mat (CIS) must be released with ISTA servicefunction:

Procedure Front passenger seat occupancy detection, US version (ABL-WAR-AT6577_SBE4I5US3)

 

PARTS INFORMATION

Please refer to the part numbers listed below, performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the following part numbers may result with the wrong part numbers being invoiced and installed, this could delay the payment of the claim.

 

Part Number Description Quantity
52 10 6 994 376 Foam part for climate seat (CIS) 1
OR
52 10 6 994 374 Foam part for sports seat (CIS) 1
AND
52 10 1 945 543 Hog Ring Clamp (1.6x20x10.1) 20

 

The exception is other small parts, such as screws, nuts and seals that must be replaced according to the ISTA repair instructions. These items must be selected from the Electronic Parts Catalog according to the respective vehicle type and invoiced under the special defect code.

 


Attachment to B52 08 21
August 2021

SAFETY RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 21V-521: CIS Mat – B52 08 21

BMW AG is conducting a Voluntary Safety Recall (effective July 8, 2021) on a small number of Model Year 2018 – 2019 BMW vehicles that were produced between December 4, 2017 and June 3, 2019.

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act.

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed.

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

We appreciate all your assistance with this Recall.

 


Attachment to B52 08 21
July 2021

Safety Recall 21V-521
CIS Mat
Model Year 2018-2019
BMW X3 SAV / X4 SAC
Issue Date:  07/08/2021

 

Q1. Which BMW models in the US are potentially affected by this Safety Recall?

A small number of Model Year 2018-2019 BMW X3 SAV and X4 SAC models in the US are potentially affected.

 

Q2. What is the specific issue?

The CIS Mat, which is used to detect the presence of an occupant in the front passenger seat for front passenger air bag deployment, may not function properly in certain limited circumstances.  If this were to occur, the air bag warning lamp would not illuminate.  In a crash, the front passenger air bag would not deploy, which would increase the risk of injury.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

Other models have a CIS Mat that functions properly.

 

Q4. Can I continue to drive my vehicle?

Yes.  However, when you are notified by BMW, please contact an authorized BMW center and schedule an appointment to have this important Safety Recall performed as soon as possible.  For the latest updates to this Safety Recall, please visit www.bmwusa.com/recallIf you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. Can I determine if this issue exists in my vehicle?

No.

 

Q6. How did BMW become aware of the issue?

BMW became aware of the issue through its quality control procedures.

 

Q7. How will I be informed of this Safety Recall?

Owners of potentially affected vehicles will be contacted, advising them of this Safety Recall, and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed.  Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer.  To ensure BMW has the most recent contact and vehicle information, owners should visit www.bmwusa.com/recall and click on “Manage recall notices and contact information”.

 

Q8. How will my vehicle be remedied?

The CIS Mat will be replaced for free and should take about one hour.

 

Q9. Do I have to wait for my letter to have my vehicle serviced?

Yes.  BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting you to schedule an appointment with your authorized BMW center to have this important Safety Recall performed.  For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.

 


 

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
BMW X3 2018-2019
BMW X4 2019

 


9 Associated Documents

Recall Acknowledgement

RCAK-21V521-3623.pdf 645.026KB

RCAK-21V521-3623

 


Manufacturer Notices(to Dealers,etc) – Dealer Notification re BMW Recall 21V-xxx: CIS Mat

RCMN-21V521-1147.pdf 144.203KB

RCMN-21V521-1147

 


Defect Notice 573 Report

RCLRPT-21V521-3007.PDF 215.909KB

RCLRPT-21V521-3007

 


Remedy Instructions and TSB

RCRIT-21V521-6215.pdf 190.984KB

RCRIT-21V521-6215

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V521-6570.pdf 1593.686KB

RCONL-21V521-6570

 


Recall Quarterly Report #1, 2021-3

RCLQRT-21V521-6368.PDF 211.131KB

RCLQRT-21V521-6368

 


Remedy Instructions and TSB

RCRIT-21V521-3463.pdf 311.569KB

RCRIT-21V521-3463

 


Remedy Instructions and TSB

RCRIT-21V521-0698.pdf 287.984KB

RCRIT-21V521-0698

 


Recall Quarterly Report #2, 2021-4

RCLQRT-21V521-2237.PDF 211.228KB

RCLQRT-21V521-2237

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V521&docType=RCL

 


 

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