Safety Recall 21V-342 Headliner – 2021 BMW 2-Series

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May 12, 2021 NHTSA CAMPAIGN NUMBER: 21V342000

Supports In Roof Liner Insecurely Attached

The support may separate from the roof liner and fall into the passenger compartment, increasing the risk of injury during a crash necessitating the deployment of the head air bag.

 

NHTSA Campaign Number: 21V342

Manufacturer BMW of North America, LLC

Components STRUCTURE

Potential Number of Units Affected 2

 

Summary

BMW of North America, LLC (BMW) is recalling certain 2021 BMW 230i and M240i vehicles. Supports within the roof liner may be insecurely attached.

 

Remedy

Dealers will inspect and repair or replace the roof liner as necessary, free of charge. Owner notification letters are expected to be mailed July 5, 2021. Owners may contact BMW customer service at 1-800-525-7417.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your BMW has a Recall

 


SIB 51 08 21
2021-05-17

RECALL 21V-342: HEADLINER

This Service Information Bulletin (Revision 2) replaces SI B51 08 21 dated May, 2021.

 

What’s new:

  •  Complete bulletin content added

 

MODEL

E-Series Model Description Production Date
F22 2 Series Coupe March 24, 2021 – March 31, 2021
F87 M2 Competition Coupe March 26, 2021 – April 1, 2021

 

AFFECTED VEHICLES

Vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.

 

SITUATION

BMW AG has issued a Delivery Stop (effective April 30, 2021) on a small number of Model Year 2021 BMW 2 Series Coupe and M2 Competition Coupe vehicles that were produced between March 24, 2021 and April 1, 2021.  This Delivery Stop has been upgraded to a Safety Recall as of May 12, 2021.

 

In a crash where the head air bag deploys, a support within the headliner (in the roof) may become loose.  If it were to separate and contact a passenger, it could increase the risk of injury.

 

The Recall Notice and Q&A have been attached for further information.

 

The bulletin will be updated when additional information becomes available.

 

CORRECTION

Check the manufacturing (MFR) label near the front

Fully detach the headliner but keep it loose inside the car

Windshield does not need to be removed for checking the label.

If the MFR label date is NOT 20210304 (March 4, 2021) the headliner needs to be reworked, then reinstalled

If the MFR label date IS 20210304 (March 4, 2021) the headliner needs to be replaced.

Remove and reinstall windshield

 

PROCEDURE

  1. Detach entire headliner but do not remove from vehicle (windshield remains installed). Refer tofollowing repair instructions “R&I headliner- “…
  • With sunroof (F22 & F87 with option code 403): 51 44 011
  • Without sunroof: 51 44 001
  1. Carefully push the headliner downwards at the driver’s seating position. Use an inspection mirroror endoscope to read the DATE on the supplier’s ID label (circled in green) located above the driver’s sunvisor position.

 

Disregard the 2 green circles in the rear section of the headliner for this step.

 

  • If the MFR label date is NOT 20210304 (year/month/day = March 4, 2021) the headliner needs to be reworked, then reattached. The windshield can remain installed. Continue to Step 3.

 

  • If the MFR label date IS 20210304 (March 4, 2021) the headliner needs to be replaced following ISTA/AIR Repair instructions.  No further correction is needed after.

 

  1. If the MFR label date is NOT 20210304, add 2 felt buffers to the headliner.

 

  • 2 felt packs are needed

 

  • Select the 1 mm high-nap black needlepoint felt 200 x 120 mm

 

  • Cut a 60 mm length so you are left with 2 felt strips measuring 200 x 60 mm.

 

  • Apply both buffer segments onto the rear portion of the reinforcement plates (circled below) in overlapping position

 

  • Press firmly on the felt for maximum adhesion, using your other hand on the underside of the headliner as counter-pressure

 

  • Repeat on the reinforcement plate on the other side of the headliner

 

  • Once buffers are applied, the vehicle can be completely reassembled.

 

PARTS INFORMATION

If a headliner is required, a Recall IDS Ticket must be sent with a clear photo of the date label.

Part Number (P/N) Description Quantity
Repair Package 1 (Buffer only)
51 43 7001491 Clip 6
51 45 2353024 Felt strip set, self-adhesive 2
Repair Package 2 (Headliner replacement with sunroof)
51 44 8063148 Headliner, with sunroof (option code 403) 1
51 43 7001491 Clip 6 if needed
51 31 7288462 Spacer 5 if needed
51 31 7465724 Spacer 2 if needed
83 19 2289180 Repair set windshield 1
51 31 7240671 Windshield cover/trim 1 if needed
51 43 7321215 Hook 2 if needed
51 48 7325890 Sound insulation cowl 1 if needed

 


SAFETY RECALL NOTICE

To:  All Center Operators, Sales Managers, Service Manager, Parts Manager and Warranty Processor

RE: Recall 21V-342: Headliner – B51 08 21

BMW AG has issued a Delivery Stop (effective April 30, 2021) on a small number of Model Year

2021 BMW 2 Series Coupe and M2 Competition Coupe vehicles that were produced between March 24, 2021 and April 1, 2021.  This Delivery Stop has been upgraded to a Safety Recall as of May 12, 2021.

 

Please be reminded that it is a violation of federal law (The Safety Act) for you to sell, lease or deliver any new motor vehicle covered by this notification until the recall repair has been performed.  This means that centers may not legally deliver new motor vehicles to consumers until they are fixed or use/sell replacement equipment/parts subject to this recall.  Note also that substantial civil penalties apply to violations of the Safety Act. 

 

Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a safety recall until the repair is completed. 

 

Please follow any special instructions that we provide to you for the return or disposition of recall parts.

  

We appreciate all your assistance with this Recall.


 

Safety Recall
21V-342
Headliner
Model Year 2021
BMW 2 Series Coupe / M2
Issue Date:  05/12/2021

 

Q1. Which BMW models in the US are potentially affected by this Safety Recall?

A small number of Model Year 2021 BMW 2 Series Coupe and M2 models in the US are potentially affected.

 

Q2. What is the specific issue?

In a crash in which the head air bag deploys, a support within the headliner (in the roof) may become loose.  If it were to separate and contact a passenger, it could increase the risk of injury.

 

Q3. Why are other models / vehicles not included in this Safety Recall?

Other models were manufactured with a headliner that was assembled to specifications.

 

Q4. Can I continue to drive my vehicle?

Yes.  However, when you are notified by BMW, please contact an authorized BMW center and schedule an appointment to have this important Safety Recall performed as soon as possible.  For the latest updates to this Safety Recall, please visit www.bmwusa.com/recallIf you are not the only driver of this vehicle, please advise all other drivers of this important information.

 

Q5. Can I determine if this issue exists in my vehicle? No.

 

Q6. How did BMW become aware of the issue?

BMW became aware of the issue through its quality control procedures.

 

Q7. How will I be informed of this Safety Recall?

Owners of potentially affected vehicles will be contacted, advising them of this Safety Recall, and requesting them to schedule an appointment with an authorized BMW center to have the remedy performed.  To ensure BMW has the most recent contact and vehicle information, owners should visit www.bmwusa.com/recall and click on “Manage recall notices and contact information”.

 

Q8. How will my vehicle be remedied?

The headliner will be inspected and, if necessary, replaced for free and should take several hours. Owners can locate their nearest authorized BMW center at www.bmwusa.com/dealer.

 

Q9. Do I have to wait for my letter to have my vehicle serviced?

Yes.  BMW is in the process of ensuring that the necessary tools, parts, and procedures are available prior to contacting owners to schedule an appointment with their authorized BMW center to have this important Safety Recall performed.  For the latest updates to this Safety Recall, please visit www.bmwusa.com/recall.

 


 


2 Affected Products

Vehicles

MAKE MODEL YEAR
BMW 230I 2021
BMW M240I 2021

 


6 Associated Documents

Recall Acknowledgement

RCAK-21V342-1897.pdf 644.941KB

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Recall Quarterly Report #1, 2021-2

RCLQRT-21V342-9298.PDF 211.132KB

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Remedy Instructions and TSB

RCRIT-21V342-0522.pdf 269.723KB

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Defect Notice 573 Report

RCLRPT-21V342-4983.PDF 214.139KB

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Remedy Instructions and TSB

RCRIT-21V342-1144.pdf 761.092KB

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Manufacturer Notices(to Dealers,etc)- Dealer Bulletin re BMW Recall 21V-xxx: Headliner

RCMN-21V342-7694.pdf 269.723KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V342&docType=RCL

 


 

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